I hired this company to maintain one of my rentals. This was a big mistake not only did they not maintain my pool. They tried to rip me off with soliciting outrageous bids for maintenance claims. The pool ended up turning green and my tenant hired and an attorney to go after me when it was Tiger shocks negligence that caused all the issues I will attach the report from the new Pool company that documents this along with pictures I can't warn you enough to stay away from this unethical, shady and fraudulent company. THIS IS THE REPORT FROM THE NEW POOL COMPANY - 08/22/2025 Findings: Green Pool, algae growth throughout, pH and TDS levels dangerously high; valves set incorrectly, flow throughout the system not optimal for standard operations in Summer weather conditions, autofill shut off allowing the water level to drop below the skimmer line (pulls in air and shuts down system); all of which directly correlate to the condition of the pool with not recourse other than: Recommendations: Drain pool and spa, conduct a chlorine bath, filter cleaning and system inspection, add start-up chemicals upon pool/spa filling, calibrate the system. Note: the Tenant requested that we check for signs of a leak and/or structural damage at the pool light, as they suspected the area was the culprit of a leak. Upon inspection and calibration of the system it was discovered that the filter cartridges were compacted with debris and very heavy, indicative of a lack of maintenance. We also discovered that the Top Manifold of the filter unit (Pentair Clean & Clear) was broken and missing the retention spring. It was explained to the tenant that the lack of cartridge maintenance in conjunction with the broken manifold piece were direct contributors to the system running poorly. The tenant informed me that he "hired Tiger Shark in July to clean the filters", however, I don't feel they were cleaned properly, and whoever previously took apart the filter unit broke the Top Manifold and reconstructed the unit incorrectly. I've attached a picture of the filter cartridges and broken Top Manifold (top should have a large retention spring attached to it) for reference; it's my professional opinion that the Top Manifold was broken beyond repair, and that there's no way the cartridges were properly cleaned within 60-90 days of conducted services. It's my professional opinion that the pool was neglected throughout the year and improperly maintained. Based on our findings, I also feel that damage was caused to the system since our last visit to the property in 2024, and the condition of the pool when we saw it in August of this year was directly correlated with recent damage to the filter system and lack of proper maintenance. read more

See all

I definitely recommend contacting this company for any pool service. They're very professional and efficient. Augie came by and cleaned our pool. The work was great, customer service was fantastic and I couldn't be more happier. read more

I visit Nevada a few times a year to my "second home," and the pool is ALWAYS pristine! Definitely recommend! read more

Tiger Shark Pool Service - Pool Cleaners Near Me - Las Vegas, Nevada

See all

Tiger Shark has been our pool service for MANY years, and has always done a great job. Price is very good considering the service we get. Our long-time previous cleaner is no longer with them, but although we were concerned about getting someone else, Augie (our new service person) is OUTSTANDING! He's fast, detail oriented, friendly and very prompt -- he even likes our 100 pound goofy dog! If you're fortunate enough to be on Augie's route, you will not be disappointed! read more

I hired a smaller company and without notice they sold out to Tiger Shark.. For a few weeks, they were OK and my tech was really good with my tile but, I have an infinite edge. On said infinite edge, they were notified from the last company to this company that the pump for the infinite edge needed to be turned off so they could properly brush the tile. I did have a stubborn pump for the edge to say the least, as it would not prime after you turned it off. I reported that to my home warranty, and they came out and fixed it. Added a very much needed valve. Even after I told the tech that I had repaired it, he got skittish and would not turn the infinite edge pump off to clean all the tile of the infinite edge & trough line. Let's just fast-forward to, I had the entire pool drained and media blasted in December when I hired the smaller company. Through this new company and not turning off the pump for the infinite edge it calcified over with a film in 3 1/2 months. I informed them of that and they said that they would not come out and clean it . It was my responsibility. The current owners solution was for me to media blast it all over again and, get this, run my infinite edge 24/7. Even worse, he didn't even come out to the property to access the situation. Blamed it on the water we have in Vegas but, as you can see from the 2nd & 3rd photos here, of the rest of the tile in the pool, that was not the circumstance at all, and I was trying to tell him that, but again, he wouldn't come out! So again, I hired my Mom and Pop service to media blast it again after I just did it in December, this time to the tune of $550. Added expense that I should have not been liable to take on, but I had no choice. Let's add to that, that Tiger Shark was supposed to also clean my filters one week, didn't show! Scheduled me for the next week to clean the filters, and not only did that person not show but the new tech they chose to clean the pool did not show at all either. A new technician that should not have been switched on me, but they do that kind of stuff too. So I fired them for complete non-service of my pool, no communication and utter poor service all together and putting the cleaning of the tile was the literal "last straw." When I hired the smaller company that eventually sold out to them, I only had two requests. Keep my tile looking good and please don't have me do any more of the supervising of pool companies. They failed on both! The added expense for something they should've done and their not showing up and not cleaning the filters was a no-brainer to let them go. No accountability for this whatsoever at all leads me to not recommend them at all! I don't see this company coming on here with explanations or excuses because there aren't any. Pure factual review and they know it. Just so everyone is aware because no one should have this done to them and not have it taken care of by the person that did it. Just horrible horrible treatment! read more

See all

CUSTOMERS BEWARE!!!! We had our pool built by Anthony Sylvan in Summer of 2023 and they recommended that our weekly service be done by Thompson Pool Service. We had a great experience with Thompson, they were consistently thorough and diligent in the cleaning and maintenance of our pool and spa. In March 2025 we received notification that Thompson sold our route to Tiger Shark and we agreed to continue service with them. We noticed as time went on that the technician Devan began cutting corners and spending less and less time servicing our pool. Chemical reports are sent each week and everything on that end appeared to be fine, but the cleaning was not satisfactory. I called the office in early May to cancel service and was asked by the receptionist if we would give them another shot, seeing that they would speak to the technician (Devan) and ensured that he would do a better job. I agreed and the next day Devan came and serviced our pool and was very diligent with the cleaning. I was satisfied and didn't think anything more about cancelling at that time. A few weeks went by and on May 28th we receive a text from Scott at Tiger Shark that the lid to our less than two year old Jandy pool equipment was broken and is no longer manufactured, with a recommendation that the entire inline chlorination system needed to be replaced at the tune of $861. They also stated that the pool builder did improper work and that was the reason for the additional labor cost, which when we received a second opinion we were told that was BS. So we reached out to Anthony Sylvan pools to address our warranty and had a run around with them, and they ended up sending Thompson Pool Service out and it ends up being just the lid for the inline chlorination system that has to be replaced, the technician shows us that the lid had been cracked and it was an easy fix. We grow suspicious and felt like this was done by the technician as some sort of retaliation for us reporting him to his company for his poor work; and then we felt Tiger Shark was trying to deceive us with that crazy estimate to make a quick buck off of us. We end up cancelling mid July because we no longer trusted them without even asking for a partial refund. Two weeks later our new pool service tells us the cyanuric acid is so high that the only way we can fix it is to drain the pool. We are shocked to hear this as the reports from before showed that all of our chemical levels were normal. We go back through the weekly readings provided by Tiger Shark to find that on June 11th the report showed cyanuric acid level as at 30ppm and on June 18th the report showed that it had increased by 10 times to 300ppm, which was a blatant sabotage by the technician. This chemical cannot be reversed and today we are forced to pay $450 to drain and refill our pool. This is not typical, pools in Vegas should have 3-5 pool seasons before being drained. But thanks to Tiger Shark we are forced to do so early. So my suggestion, use a reputable and honest company. One that won't sabotage your pool if you complain and that hires professional technicians who have integrity. DO NOT USE THEM, YOU WILL REGRET IT! read more

Tiger Shark Pool Service - 6/11 normal readings. - Pool Cleaners Near Me - Las Vegas, Nevada

See all

What a fantastically ran business! They handle my weekly service perfectly and are always there for me when I need something repaired. They are very easy to communicate with and I have full confidence in them! Highly recommend! read more

Professional, Reliable, Consistent, Quality Love this Pool Service - Since locating to Vegas we have gone through a number of pool service companies who all promise to be on time, consistent ect...for the most part they ended up being unreliable, inconsistent and hard to work with. We've been with TigerShark for about a year and we love their service. Great Company! Every week they do an outstanding Job I like the idea that they send an email with a picture of your clean pool along with a service check list. Check list includes: Water Test Readings Chemicals Added (if any) Services Completed (Brushed waterline tile Emptied leaf canister - Skimmed surface- Emptied baskets) (they even add a picture of your technician) Billing is Super easy. Semi Annually they service the pool filter (Additional Fee) Professional through and through - Great Staff (Pam, Jamie, Wayne) all super friendly & always available for any questions. I highly recommend Tiger Shark. read more

Tiger Shark Pool Service - Completed Service Picture - Pool Cleaners Near Me - Las Vegas, Nevada

This is a picture of my filter that they supposedly had just cleaned. The first visit the 'tech" was there about 15 minutes, he didn't sweep the walls, there was green algae on the south side, They said it was because my water was too hard, that is true, so that means that the chlorine doesn't work as good. So maybe you would need to brush more often, that's why I hired them, so I wouldn't have to. read more

Tiger Shark Pool Service - free filter clean with sign up.I think they might to try and clean it again? - Pool Cleaners Near Me - Las Vegas, Nevada

Augie always goes the extra mile for us. I appreciate his professionalism and attention to detail. I definitely recommend Tiger Shark to anyone who needs their pool serviced. Thanks Augie! read more

Got to say i can trust this company and recommend to others! Not only are they reliable but can get the job done on a timely manner, have amazing customer service, high value resources, and service is a very good price! One of my biggest recommendations for doing the job is getting the trustworthy employee Augie! He is the very reason I can count of them to get my pool service done! Thank you Augie read more

Love this company!!! Very professional and reliable....they are even careful of closing the gate as we have dogs. Augie our tech cleans the pool beautifully and the chemicals are always perfect! We looked for years for a good company and we are very happy with Tiger Shark!!!! read more

Tiger Shark Pool Service - Thanks Augie!!!! - Pool Cleaners Near Me - Las Vegas, Nevada

Tiger Shark Pool Service has been servicing my pool for a long time. They are professional and trustworthy. They keep the pool clean and beautiful. If I ever have any issues with the pool, they always help with the best possible outcome. read more

Pool just cleaned again since a week after the complaint looks much better than last Mondays cleaning. read more

See all

The level of pool and customer service at a Tiger Shark has been amazing! They have been cleaning my pool and addressing all of my repair concerns, all of which has been very affordable compared to my previous pool company. And their communication has really been the cherry on top. They have been great! read more

If you are looking for a reliable pool service trust in Tiger Shark. Week after week, Ben, our pool technician keeps my pool in excellent condition. Pam always provides prompt reccomendations for pool maintenance. For the high level of quality they provide their prices are reasonable. I love the added bonus of receiving a picture and email confirmation each week when the service is completed. Thank you Tiger Shark for being an A-1 provider. read more

Tiger Shark Pool Service - Pool is ready for a weekend dip! - Pool Cleaners Near Me - Las Vegas, Nevada

Tigar Shark Pool Service is very good. They are reliable and friendly. The front desk person (Pam) is very helpful with whatever you need. Our pool is always clean and when you ask them to have something done they don't hesitate to do it for you. I would recommend them to all my friends. We had another pool company before them and they charged way to much and didn't do a good job. Deb & Jerry read more

Tiger Shark Pool Service - Our pool - Pool Cleaners Near Me - Las Vegas, Nevada

Our relationship started when pigeons decided to move in and truly ruined our pool. They keep it pristine and some well placed pin wheels help to keep those visitors at bay Cannot recommend them enough! A weekly email informs me of the chemicals used and shape of my water after each visit. When it's time to drain and refill the pool they are great to schedule with and very responsive. I receive an email when my filters are due to be cleaned and with a quick reply it's booked immediately. Just needed my autofill regulator replaced and they were there within a few days. read more

See all

Service is not only wonderful, taking great care of our pool, but the team that takes care of our pool is respectful of our property and even our dog. They know his name and greet him when they arrive. The company even sends out notices when they are delayed or if there is a change in service days for any reason. They keep track of filter cleaning and chemicals and even go so far as to ask in the summer if we are planning a party so they can adjust chemicals accordingly. 10/10 recommend. read more

We love Tiger Shark Pools! We travel a lot and it is nice to know we can trust the technician to show up and leave our pool looking clean every week even if we aren't there. The customer service is great as well and it's nice to always hear a friendly voice when you call in! read more

amazing company! there is always someone there to take my calls and they always do the most to make sure our pool looks fabulous. gianluca, jordan and pam are wonderful. no matter who you talk to, they always take the time to listen and help however they can. i will recommend them to everyone, any day of the week!! read more

Originally hired them over 2 years ago, when it was under original ownership. They sold out to a bigger company who kept the name Tiger Shark this spring of 2025. Since then service went downhill fast. I came home to several leaks over the next few weeks, all after their service tech was just here with no mention. Additionally they company, both original and new owners, never mentioned my salt cell needing regular maintenance. My cell was maybe 3-4 years old before it started tripping the breaker and needed to be replaced to the cost of $1500. I called Tiger shark and spoke with Scott who said he has no record of us having a salt pool. How is that possible when they deliver and add salt to my pool. Which lead me to wonder what chemicals they had been adding that we dont need??? Fast forward to July where i get a text that my control panel is "fried " and needs to be replaced for $3000. Myself being quite tech savvy asked how they determined its fried and the response i got was " its just bad and needs replacing ". I decided to take it apart myself and found that some of the communication wires had flakes off insulation and were crossing over to one another. $12 of wire off amazon and it was rewired in an hour and everything was fine. I since fired them citing that what am I paying you $175/mo for if you cant even do a true diagnosis and check before shotgunning a $3000 repair. This company is so poorly managed now, all they care about is doing the bare minimum and charging you for things you likely dont need. Ive since taken over maintenance myself to find out my water balance is so far off and the filters i paid $85 to have cleaned were not properly or fully cleaned. I just pulled them out yesterday and found 6" of debris sitting in the bottom of the tank and cartridges completely full of debris. You guys do know you have to back flush and separate the filter creases when cleaning right? So glad i canned this company, what an absolute joke your staff is. read more

My parents just moved in to a new house in March and had never owned a pool before. Tiger Shark Pool Service has been excellent. The owner Wayne himself has taught how to operate the pool. The service man Benjamin has maintained the pool very well, and there have been no issues. It's a thorough job every time. Highly recommend Tiger Shark Pool Service to others. read more

If you need a reliable pool maintenance company, look no further! These guys do a great job, and every week after service I get an email detailing chemical levels and used. highly recommend! read more

A great regular service, leaves the pool in tiptop condition. And very responsive to calls when extra help is needed

weekly pool service has been a complete ease of my mind as we are not there on a regular basis. We are notified of any problems, as well of a picture after serviced by the technician. read more

I have had Tiger Shark Pool Service for a little over a year and they are great! I lost my husband June 2022 and I knew NOTHING about the pool or how it worked. My tech, Ben was awesome and taught me a few things. This company is very reliable and Pam in the office is extremely professional and very helpful. I would highly recommend read more

Great service. Very reliable every week. Very responsive with calls. Met the owner & he was very knowledgeable & helpful with my pool equipment. Really enjoy the weekly picture of the pool sparkling after service. read more

When you own a home in Las Vegas you likely have a pool. Your pool is an asset that must be maintained and kept in efficient and effective operation each week. Unfortunately, it is difficult to find a company that you can trust with this valuable asset to not only do the heavy tile scrubbing, regular technical chemical treatment, and to keep an eye on the equipment. BUT, I finally found one! Tiger Shark Pool Service is not only dependable, but they are trained, certified, organized, with excellent communication skills. They always go the extra mile and are not a one-person operation. They have a well organized, effective, and dedicated team that runs like a well-oiled machine. I cannot say enough about them especially when compared to so many other companies that by comparison did not really know what they were doing. Give them a try and I am certain you will be impressed. They do a great job on my extremely large pool surrounded by trees in the Las Vegas Country Club and likely cover your neighborhood too. read more

Tiger Shark Pool Service - Very large pool surrounded by trees with fountains and a big spa too! - Pool Cleaners Near Me - Las Vegas, Nevada

We are very happy with this pool company. I have met owner Wayne at our pool. He was friendly and professional explaining his services. My pool tech Jamie shows on time every week and takes excellent care of our pool. I really appreciate his post-service text message after every visit showing date and time of service and description of supplies used and work performed. Pam running the office is easy to contact and always helpful. The company also has specialty techs who have helped with filter cleaning, pool draining and light replacement. I highly recommend this pool service company. read more

Tiger shark is a great pool service company. I've had several pool companies over the years and this one is at the top! They are reliable, trustworthy, and thorough. They keep track of when your filters need to be cleaned and don't charge an arm and a leg for it. They can also do repairs which is super nice to have a one-stop-shop. I would definitely recommend them for your pool service! read more

Tiger Shark Pool Service has always provided awesome service. They arrive on time and do such a great job. After the service is complete they provide a complete list of what was provided at the service ie: chemicals, they also send a picture of our Clean pool so we know that they were there and when they leave. Thank you to Wayne and to Ben! We appreciate you!!! read more

Great company! Extremely happy with the service, when I first started with them my pool was completely green because my last pool cleaners stopped showing up unannounced, What is now clean blue beautiful and I definitely recommend to use their services!!! read more

Tiger Shark Pool Service has been taking care of our pool for almost a year now and our pool has never looked better. They are very responsible and always answer my questions/requests immediately and always in a super professional way. We are extremely happy with Tiger Shark Pool Service and will recommend them to anyone who wants a well maintained and pristine pool!! read more

I've been using Tiger Sharks services for the many years. They have always been on time and have always completed any services that I have ask. whenever I have had a question they were always on top of answering me quickly. The staff has always answered all my questions in a timely fashion. GREAT SERVICE. read more

This is an excellent pool company. They are very reliable and come every week without any missed appointments. The pool is always cleaned very thoroughly. Anytime there is any issue with the pool it addressed promptly and thoroughly. I highly recommend this company! read more

My husband and l had a terrible experience with a pool service earlier this year until we were recommended from our property management to look into the service from Tiger Shark. After hiring Tiger Shark for our rental home in Henderson we were absolutely overwhelmed with the service they offered that we hired them to do our personal home in Henderson and another one of our rental properties in Spring Valley. What we really love and appreciate is that we get a report with pictures , chemical readings and chemicals used after each service every single week. Who does that!?!?! None of the pool services we have had in the past 13 years! We feel very comfortable knowing what is going on with our 2 rental properties pools because we are not on the premises. The technicians that l have met at my home have always been very friendly and do the job throughly. Pam at the office responds immediately when l have had a question and is super friendly. Since we have Tiger Shark servicing our 3 pools, our pools are tip top and the price they charge is worth every penny which is very competitive to other companies . If any one wants one less thing to worry about in their lives then l can definitely recommend Tiger Shark Pool Service. My husband and l thank the whole team at Tiger Shark for their superior service! read more

I have been using Tiger Shark Pool for 5 months now and what a great find they are ! Efficient and communicative . Pam whom answers the phone is very friendly and helpful . Easy billing once a month. Highly recommend read more

What a great company! They keep our pool/hot tub in mint condition. Highly recommend! Great customer service as well.

They are very detail oriented and go the extra step to explain the process of what is needed to maintain a healthy pool. From the tech to the office staff. I can say this team really cares about their customers satisfaction. The text with photo, list of performed tasks, chemicals used etc. always makes me smile. read more