Well, initially I was a little put off by Dr Tucker as he looked at my X-rays then looked at my…read moredental records. Then said, "Yeah, we should be able to get that out without much problem." (A root left over after my crowned molar had completely disintegrated underneath the crown and it came off. And the root had had 2 root canals done on it.) Then proceeded to give me the usual breakdown regarding of what the expect and what to do and what NOT to do pre and post op and was out the door in a flash. I was given hard copies for the instructions and prescriptions. And was told the office would call with a date for surgery. It took another month and finally, on my birthday, I headed in. I won't go into and details but suffice it to that the experience that I got that day in the office in comparison to what my journey there had been like, it was absolutely stellar! I arrived late, apparently they'd wanted me in earlier and that procedure itself was scheduled at that time. When I explained my situation, a car issue and other stuff I won't get into and that I lived 2 1/2 hours away and I have shoulder problems with driving long distances, the office person was very sweet and told me that they may be able to do it still since I was only having local and no sedation but she'd have ask the doctor. A few minutes later she came back and said that they'd go ahead and do it. For everything I went through that day, I nearly freaked out when Dr Tucker said, "Ok, we're all done." I said, "Seriously, dude? After only 15 minutes tops, we're done?! Ya gotta be sh*t*ing me Doc!? 15 minutes and you're all DONE?! Lord have mercy! This has been like the best birthday present ever in my life! I bet a client's never told you THAT before!" And they all laughed. Dr Tucker told me I might want to wait till the local wore off before I made any final conclusions on that. We all laughed again. And, indeed, the next day I experienced some achiness that was very deep and had to take stronger meds so I could sleep at night. But otherwise, "Still the best birthday present ever!" "In, out, done! Fabulous!"

BEWARE OF SHADING BILLING!!!…read more I brought my 15 year old daughter here for removal of her 4 wisdom teeth. She chose to not be put under general anesthesia. They initially charged me for general anesthesia, just in case. I didn't realize this until they later sent me a bill for about 100 bucks, stating I have a balance owed. I compared their bill to the insurance claim and low and behold I found the discrepancy charge for general anesthesia which meant I actually would be needing a refund. Boy was this difficult to get. Multiple phones calls, the women who does insurance told me they no longer accept my insurance and next time I will have to deal with insurance. Ok well I don't plan on removing any more wisdom teeth or having more kids so I am ok with that. In the end they told me they can't even issue refunds but instead a third party does and instead of refunding me the payer and adult eventually they cut a check to my daughter. This took over 6 months to resolve and like I said multiple calls. This could have damaged my credit having a bill owed. Double check any bills they send against your insurance claim as these people are shady. Some other information that might be useful to those looking for dental extractions. The bed side manner of the dentist preforming the work was to say the least creepy, he didn't numb her enough as he was annoyed she didn't want to be put under. He would have to stop when she was in pain and crying to re numb her. He whistled while he did the work, while my 15 year was crying. He just acted like he couldn't hear her.

I had an emergency that needed a removal of a wisdom tooth. They were very professional and even…read moreoffered to have it removed immediately after X-rays instead of another appointment. I was out in les than 30 min with minimal pain. Couldn't recommend a better place.

I am super inexperienced making my own dentist appointments and was super nervous about getting my…read morewisdom teeth out, all of the staff were so patient and super nice to me! I have a lot of anxiety with surgery and they definitely helped me out with that. Everything was very quick and professional. Dr. Villano did a wonderful job! Definitely deserving of 5 stars

Update: My procedure went amazingly well, with almost no pain (maybe 3% of what I was expecting),…read moreand very well placed, healthy implants. Many other people I know with implants from dentists or other places, got infections or were in tons of pain. Nice office but after my x-ray I was not brought back in to talk to the doctor, instead he came out to the reception\check-out to tell me about the results. I felt rushed and was left with alot of questions and a hazy idea of what needs to be done. I needed to call back and talk to someone for 15 minutes to get the clarification I needed. The woman on the phone was very good there. I will probably have my extraction\implants done there due to his reviews on other sites and I was still impressed by the office.

Absolutely the best oral surgeon on the planet with outstanding experience and expertise. Jacks is…read morea true master at his skill with out a doubt! You will be incredibly pleased, impressed and proud of yourself for putting your trust into his hands! Also every single one of his staff are amazingly considerate and take your concerns and feelings to heart. Thanks Jenny! I am completely serious when I say I would never prefer anyone else but Dr. Jacks!

I saw Dr Jacks for therapeutic Botox injections in the face and neck. Not many doctors do this…read moreprocedure. He did an excellent job, explaining everything as he went, what to expect later, and so on. His manner is kind, forthright and clear. I would recommend him for this procedure without reservation.

I liked the hygienist and dentists, but I ultimately left because the office staff was incompetent…read more They incorrectly billed my insurance more than once and would often bill me for work I had already paid for upon completion. At one point, a newly hired office employee called me and asked if I still worked for [name of company] and it literally only shared a first letter with my company, even though I had given the office staff a copy of my insurance card with the company name on it. This employee told me this wasn't an uncommon error and that she had been hired in the wake of multiple firings from previous staff who made a lot of mistakes. I decided to go to another local dentist that can actually figure out how to bill insurance and not hire people so easily confused. Again, the actual dentists and hygienists are fine... and hopefully the front office staff is much better than it was circa 2015-ish.

Unfortunately many of the staff are completely incompetent and extremely rude. When making an…read moreemergency appointment due to pain and then what they do to consult makes ZERO sense. Also, they completely Violated HIPAA in regards to sharing information with someone other than the patient after specifically noting in office to not share information with anyone other than the patient. I 100% should have read the reviews prior to making an appointment and would advise everyone to do the same. That all being said the gal on the phone and several in the office were extremely polite, kind, caring etc. It just takes 1 bad seed...

Love Dr. Rita and her team! They're always kind, considerate, and friendly. I'm usually popping in…read moreto get my teeth cleaned on my lunch hour and they're always thorough and keep my time crunch in mind. Also, Dr. Rita is hilarious and down to earth, so much more warm than any other Dentist I've ever seen. I enjoy seeing her and her team, and I experience dental anxiety. That's just how good they are, I want to go see them even though it's make me nervous. They are great at calming my nerves! I trust them so much I recommended the team to my husband, my adult children, and my in-laws.

We love Rita and her staff. They have provided our whole family great care, are very personable and…read moregentle.

Excellent dentist, excellent staff. Dr. Stokes treats every patient like a friend. She is kind and…read morecaring and her staff is just the same. Would recommend her to anyone needing a top notch dentist!

Professional staff. Very knowledgeable about what they do. I have many questions and Deb, my…read morehygienist, answered them all. Highly recommend.

I started going to Gemmel after Dr. MISNER was forced to retire due to a medical condition…read more At first, he was great. You could joke with him, pleasant personality. As years went by, the entire office was remodeled and all these beautiful, certainly expensive, antiques adorned the office. I started noticing his personality was different. Long story short. He thinks he's a pretty boy and better than others. Strictly my opinion. I don't care for people who have that stuck up attitude. His receptionist at the time thought so as well. I stopped going to him and so did the rest of my family. This was just dumb luck. He purchased an already thriving business. How nice for him.

I as referred to Dr. Gemmell by an oral surgeon because he was my oral surgeon's dentist. On the…read morefirst appointment, instead of seeing Dr. Gemmell as was requested, I was referred to a junior dentist in the office, Dr. Jaros. I am sure that Dr. Jaros is quite qualified to do routine procedures and work, but my situation was complicated (I was in an accident and lost several teeth) needing multiple extractions and implants. Because it took almost 2 weeks to get an appointment, I did not ask to be seen by Dr. Gemmell and stayed with Dr. Jaros. I asked that Dr. Gemmell review it my plan. This review took several days but it confirmed what we had thought. He said their office could NOT EVEN DO the fitting/mold that was in their original written plan that they provided. What is most disturbing about this is that Dr. Jaros had already written a prescription and given it to me! This prescription was for an extremely powerful narcotic. Staring this red huge flag in the face, we sought out second opinions on the treatment plan written by Dr. Jaros. All three dentists and one denturist, we contacted all agreed that the plan that was given to me wasn't sound and that it would not last a year. It should be noted that that there is a code among medical professionals to not downgrade another professionals work. But this plan was that bad and they all told me they would not recommend going forward with it. Lastly, when you sign up in this office, they ask you to fill out some lengthy forms regarding email privacy and you are given literally double the paperwork of any other office I visited in Eugene (remember, I went to 4 other offices after I was seen at this office). This is my profession and I am very aware of the cyber security laws involved here. These are all forms that subtract patient rights and are highly unusual. Additionally, they didn't provide their privacy policy but asked me to acknowledge that I had read and understood it. In summary, this is a long time respected practice where the main practitioner is phasing out and retiring. The new dentist(s) may improve over time but I would not recommend paying these absorbent fees so they can practice on you. If I would have accepted their original plan, I would have been affected for a lifetime.