Carolyn K I was…read morecleaning out some drawers and found my deceased Dad's 1941 class ring. I had it fixed before and it broke yet again. I also found a commerative ring given to my late Mom for her dedication to her employer and her attendance. I looked up where the best Jewelers were in the Cleveland area. Gino's Jewelers was rated the absolute highest. And it was close to me. I stopped by after work one day. Mike waited on me and I told him that I wanted to use one (Mom's loyalty ring) ring band to enforce and fix my Dad's class ring. I also told him about a necklace that was pulling my hair out at the nape of my neck that I wanted to get rid of because I heard they buy gold there too. One week later, I had my Dad's ring back on my finger, the hair grabbing necklace sold and a check for the left over gold. I can't even explain how grateful I am to find a Jewelers that I trust. Mike also looked at a bunch of old jewelry that I wanted to get rid of and let me know what was gold and what wasn't. You can not go wrong visiting and trusting Gino's. If you want a fair price and a trustworthy company, Gino's Jewelers is definitely the place to go Thank you for my ring and for the great experience. I will be back to purchase the gold necklace we spoke about.

Wonderful Experience! My fiancé loves the ring…read moreMike worked with me for months! He helped me to decide on the ring and the diamond. He allowed me to alter the ring in many ways to make it the PERFECT ring. I will definitely be using them in the future for any jewelry needs.

Mr. Greathouse and the rest of the crew have an eye for what you want. Top notch service and…read moreexpertise

I purchase all of my jewelry from This location. The staff is helpful and attentive, they're also…read morebudget conscious if you have a spending goal in mind. It's is my goal to shop family owned over the big box retailer. With that being said there is no jeweler on site. However all of the diamonds have great cuts, good clarity and great craftsmanship. Me and my wife purchased our wedding bands from here. I've also come back for earrings, necklaces, etc. I've received nothing but exceptional service every time! I strongly recommend you shop here!

I am thoroughly pleased with my online purchase from Govberg. Buying a high end quality time piece…read moreonline can be tricky and I had a bad experience with another online dealer (TrueFacet) not delivering the product as described. The Govberg online team (Armand in particular) was very friendly and helped me feel confident that I was working and being serviced by top notch professionals. I think that the fact that they are willing to take reasonable offers via theirs PriceWaiter tool is amazing all to itself. It left me feeling like I got a great deal. When I received my purchase it was with in pristine condition and came as described with all the paperwork giving me complete confidence that I had made a good choice. I would highly recommend doing business with them and not have any hesitation about purchasing from them online. Hope to do business with them again soon.

Customer service 2nd to none!!…read more Through a series of unfortunate events, I have returned twice since my purchase to Goverg for warranty work (separate issues) on my Tag Heuer Carrera. Both times I went in, the staff not only remembered who I was, but seemed to be genuinely sympathetic to the fact I would be with out my watch for a month each time. In an industry which I believe to be heavily influenced by word of mouth referrals, jewelry sales, The Govberg Jewelers team will always have an advocate speaking on their behalf.

I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Macey's, you need to give jasmine a raise or never let her go she is beyond valuable to your…read morecompany. I went in unsure of what cologne to get, after looking I asked a lovely women named jasmine who works in the fragrance section. She not only helped me chose one I liked but also made sure it was the right choice for me. I highly recommend going to shop with jasmine she will get you right every time!

Sought out this establishment with high hopes but immediately became disenchanted the minute we…read morewalked in. The shop was stuffed to the gills with overpriced furniture that made it difficult to navigate. Gentleman owner became irritated with us because we ( according to him ) weren't being specific as to the style of furniture we were looking for. Owner kept raising his voice at us and begrudged us for getting offended at his irritability and impatience. Stay away!

I love the hunt, but with so much stuff stacked on top of other things, this place is just…read moreclaustrophobic. The prices don't match the quality. The staff always acts annoyed that customers are there.

Nick did a great job buying my silver coin collection worth about $20K…read more Since there were so many coins he recommended me leaving the collection with him over the weekend so he could inventory it. I went back into his shop on Monday and he explained what the coins were worth (at market rate). He was also very upfront and transparent on his fees (which ended up being around 10%). Everything seemed reasonable so I proceeded forward. He wrote me a check and kept the silver and the transaction was complete. It couldn't have been any easier. His shop was modern, clean and well organized. He was professional and polite through the entire process. In all a very positive experience and I recommend his service. Thank you Nick for making it easy and painless!

Nick was incredibly helpful and went above and beyond to give me the best value for my silver coins!read more

Fun Fact: This store was nominated for Best of the East award…read more If you're looking for a shop that feels like stepping into an artist's living room, visit La Bella Vita flagship store at Eton Chagrin Boulevard. I wandered in because the displays are so cute, I wanted to see all the treasure inside. Every nook and corner is packed with funky, colorful one-of-a-kind furniture and home goods you won't find anywhere else. A lot of the items are hand crafted or hand painted. The vibe is playful, and just whimsical. The store has multiple rooms inside with different themes and colors. One of my favorite parts of the shop is their collection of teapots and tea sets. You can find them all over the store. They have so much personality! It's like each piece has its own little story. Definitely the kind of thing that would instantly become a conversation starter in your home. If you're looking to host a tea party, you must browse this collection. There's also a bit of funky furniture like foot stools and arm chairs that are so playful! If you're looking to add a pop of color to your living room this is the place for you. Especially perfect for Alice in Wonderland themes! Fair warning: the prices are up there. This is definitely more of a "treat yourself" or "special gift" kind of place rather than everyday shopping. But to be honest, the creativity and quality of the pieces feel worth the splurge if you're looking for something truly special. A lot of pieces are one of a kind, so it makes all the sense. I had brief conversation with the owners and employees while walking through. They were so friendly and welcoming! If you're into bold design, quirky details, and pieces that feel like art, this boutique is absolutely worth a visit. Even just walking through feels inspiring.

Beautiful merchandise. Carefully curated. My go to for unique gifts as well as special items for…read moremy home.

I had four great experiences and one bad. Four times the owner was friendly and on time with the…read morewatch repair. Once, he took eight weeks to complete a repair. In fairness, the watch was obscure.

1. No one answers when you call, and you cannot leave a voice mail. They do not call you when the…read morewatch is ready. call you when the watch is ready. So you have to keep dropping by. 2. They (actually "he") is extraordinarily rude not just to me but to anyone waiting in line. I have never written a poor review on Yelp. I am not a complainer, and am very patient. ========= My recommendation is to contact jewelers. They often do watch repair.