The staff were professional and clear in their explanations. They were accommodating in taking me…read morefirst thing in the morning without an appointment.

I went into the store on February 12, and spoke to one of the service technicians regarding my…read morejeep. I had the tires rotated about three weeks ago and the very day after they were rotated I noticed a noise from the front end of the car, it sounded like it was coming from the tires. It was like a rattling type noise.. It only happens when my car hits a certain speed like on the interstate, which, I have to drive multiple times throughout the day. When I had looked up possible causes for this noise one of them was, if the tires had been rotated, but not properly placed back on that, could be the reason. Also, my vehicle has been pulling to the left. So, The technician says that he needs to drive my car to check this out, so I give him the keys thinking he'll drive the car down the road and back and then when he comes back, he'll put it up on the lift inside their garage, and look underneath of it to Make sure that the bolts have been placed properly. Make sure that the tires were properly balanced, and make sure everything was properly aligned. But, that's not what he did, he walks back into the store looks at me and says "so how long has that steering wheel been crooked" I responded "it hasn't been. There's nothing wrong with my steering wheel". Then he says How long has it been pulling to the left? I'm like, since the day after you did the rotation. Then he tells me that the source of the sound has to be the ball bearings, and that I need to take my car to a general mechanic and have them check it out. He Didn't spend one second actually looking at the tires or checking the bolts that hold the tire on. As I mentioned before, I'm on the interstate all throughout the day several days out of the week. If God literally forbidding something goes wrong with this vehicle, it's not just my life! And this is my only vehicle to get to and from my job! And I cannot just keep taking off work and come in there and have somebody dismiss my concerns. So once I got to work, I had to find an automotive repair shop that is open past 5 o'clock so I can go and have my vehicle evaluated for something that even the repair man, over the phone, stated, sounded very much like whoever rotated the tires did not put something on properly or didn't align or balance them. Fortunately, this repair shop also does tire repair and replacement and alignment. Ps. The link they sent me in response to my review. Goes to a website for you to join their fleet program. No customer service anywhere in sight.

My family and I have used Neace Tire on several occasions and we have received terrific, speedy…read moreservice at prices that were extremely fair.

Great place to have new and used tires installed while you wait…read more It's a go-to solution when you need to replace a tire. On my most recent visit, the technician removed a tire that had a slow air leak, tested it, told me he couldn't identify a leak, and reinstalled the tire with no charge. In the course of the tire inspection, he had apparently taken the tire off and on the rim. The leak that had resulted in a decrease in tire pressure from 32 psi to 20 psi in a week was resolved. The tire has stopped leaking air. Problem solved! Definitely recommend Neace Tire!

I am one of those customers mechanics hate to see coming. If I get any sense that something's not…read morequite right, I will ask question after question, request old parts be returned to me, and have even insisted on being shown exactly what they say is in need of repair. Why? Because I have had some awful experiences and learned the hard way. Never having needed a mechanic in Dayton until now, I followed the advice of my friend who takes his car to Beavercreek, and whose parents do as well. I am SO GLAD I did! Craig, the owner, is very laid back. He checked over my vehicle and called me to let me know what was wrong, then called me a second time because he'd found something else that could be a problem later on. At no time did he seem to be trying to sell me anything - in fact, when I told him I could wait on a couple things I'd originally asked for, he simply took those off the sheet. When I came to pick up my vehicle, I was delighted to find that no one had readjusted my seat or pedals (I'm short and am forever having to set everything back the way I like it!). It was perfectly clean inside, not a smudge of grease or dirt anywhere. No fingerprints on the hood or the rest of the body. Nothing! They have definitely earned another customer for life - and I'm one to tell friends about good mechanics, too.

From the owner: Contact us today! We…read moreprovide high quality auto repair with integrity, honesty, and excellent customer service, all at a fair price and with a personal touch! Beavercreek Service Center is your source for complete and affordable auto repair and maintenance. We are your friendly neighborhood mechanics.

Not listening , did not write up order correctly, i had a flat tire saturday night. Dropped it off…read moreearly sunday morning. They finally got to my car tuesday. Simple flat tire. The guy working desk air head. Mechanic had take car back rotate tires. After replacing tire low air light went off. Seems odd and not very professional the man didnt hear me say rotate tires. I spoke to them on monday morning and told them i need rotate tires as well as replace the flat one. I get in car drive off and low air light goes off. Not happy not going back to that Grismer

Was able to work our car issue in quickly replacing our flat tire. Front desk was attentive and…read moreknowledgeable. Thank you.

Appalling lack of management action regarding public indecency…read more I am highly disappointed with the complete failure of management at this location. As a paying member, I expect a standard of decency and a family-friendly environment, but my recent visit was entirely inappropriate. A male customer was walking through the store wearing nothing but a t-shirt and what appeared to be an adult diaper, man panties which left him completely exposed in both the front and the back. It was an incredibly indecent display that forced parents to cover their children's eyes while other customers were openly filming and laughing at the situation. Despite bringing this immediately to the attention of multiple employees and expressing that this was completely inappropriate for a store filled with young children, absolutely nothing was done. Management completely failed to address the issue or enforce any basic dress code or decency standards. I expect much better oversight for a store that requires a paid membership.

Ran into a problem tonight.. I bought 2 different bags of chips and the cashier scanned the same…read moreone twice... accidents happen.. but when I was leaving the store a worker named Jayden stopped me and scanned my items and loudly said you didn't pay for these.. I explained to him it wasn't my doing .. I had gone through a line with a cashier.. he then took my bag of chips out of my cart and told me if I wanted them I'd have to pay for them.. several people were there and honestly it was very embarrassing... my wife and I walked out and looked at the receipt and seen where the mistake was made. I came back in and explained to Jayden what had happened.. he took his had and waved towards the service counter and told me I'd have to take it up there.. I went to the service desk and explained the problem and the nicest woman working there help me. I then asked to speak to a manager because I didn't like the way things were handled , before I got to the service desk. Big surprise.. no managers were available to help me.

Customer service amazing. Product choices amazing! Overall was awesome experience and worth the…read moredrive

Fast, friendly, and professional...what more can I say, I'll be back!…read more They gave good advice and repaired my tire from a wayward nail. The place is clean, and they are very competitively priced.

Fast, transparent, and good prices. I've brought multiple different vehicles through here and…read morethey've never failed to get me back on the road ASAP. Real good people here!

Owner is I credibly genuine and friendly. Excellent tires on my car! Will be back again.read more

I took my grandparents car in for an oil change and filter and an antifreeze check. I was greeted…read morepromptly and then it all went downhill from there. The place is absolutely freezing inside so if you come here note there is no temperature difference between the inside and outside and the service is horrible. I had made an appointment and arrived on time and stated I'd be waiting for it. I sat in the waiting room for at least a half hour before my car was moved from the parking lot. It was moved into the garage, hoisted into the air and sat there without being worked on. It has taken them 2 hours to complete!! 2 hours!!!!!!!!! Needless to say my day is shot. This is horrible business practices. I would not recommend this place to anyone wishing to do multiple things during the day.

I was taken advantage of as a young women in numerous ways during my time at National Tire &…read moreBattery. I did not know anything about what needed to be done to my car and after checking over things, the man at the front desk came over and listed about 5 things wrong with my car and said the car was unsafe to drive. I had previously told him that I had to travel home 600 miles and he tried to use this as leverage to get me to fix several things he said were wrong. Since I was now very concerned about my safety and the longevity of my car, I decided to get a second opinion from the dealership the car was purchased from. I voiced everything the National Tire and Battery place had told me to the dealership. They then did a safety check and concluded that absolutely nothing was wrong with the car. Bottom line, the man at the desk saw that I was young, female, and concerned with the trip ahead of me and used that to rip me off and scare me into buying work that had absolutely no need to be done.

This a well ran Auto repair shop in Beavercreek! They are honest and let you what your service,s…read moreyour vehicle needs . I had a radiator hose replaced just recently & did a professional install. There work is top notch. Very professional people. It's a rarity to run across a good auto repair shop. What sets them apart is the curiosity shuttle to & from shop . I had other work done there all good every time. This a part they replaced recently pictured! Murphys auto care delivers every time.

The service here is 100% on-point. I think you pay for some of that in the final bill, but if "I…read morewant my car taken care of with transparency, friendliness, and minimal impact on my life" is how you approach car care, I honestly have never had a more customer-first mechanic experience in my life. I'm glad I popped in here when my battery light came on, and I'll definitely come back. PROS: -Everybody is so freakin' friendly here. You'll primarily interact with the two front desk employees who do what they say they're going to do at a level that's pretty impressive. ("We'll email you a full workup of your car, and if you don't call us within the half hour, we'll call you to make sure you've received it.") -They offer courtesy rides to/from where you need to be. If you need to drop off your car mid-day, they can take you back to work. If you need to pick it up mid-day, they can come get you from work to pick up your car at the mechanic. When I had to take my car here unexpectedly and planned to have to take an Uber, they were happy to get me home at no cost to me. -Full price transparency. Even when working up the work order just to take a look at what was wrong with my battery, the service manager, Eric, flipped his computer screen around and talked me through what every charge was and why it was there before I agreed to the look. After they knew what was wrong, it was the exact same process, with a full itemized plan (taxes and all fees included!) with the out-the-door price to know what you're getting yourself into. -They also run a full "complete car health" check on your car. I'm unsure if you can opt out of this, but it was really helpful, honestly. You receive a full online list of Green, Yellow, and Red items of concern about your vehicle along with pictures and explanations of everything to do a bit of reading yourself. This is SO nice for reading at your leisure instead of feeling bad taking up someone's time while they have a line out the door of customers waiting on them. -Zero pushiness on any service. When I opted out of one of the "Red" services, Eric was super friendly, explained what the potential risks would be, and let me know what a good "you really gotta get this done for your safety" timeline would be. -Car was returned just the way I gave it to them. No extra dirt or anything else. -They were able to get my car done within the day with no problem - even when I came back, without an appointment (see below), a second time! -I never waited in line. With two front desk staff members, there was never a time where I was on hold on the phone or waiting in the office. There was always someone to help me - and fast! -They have an after-hours lockbox for dropping off your keys AND picking them up. I feel so much more secure with my key locked up instead of the usual mechanic placements somewhere on the car. CONS: -After returning my car to me with the issue "fixed", the battery light was back on in my car within a day. Super weird. However, I brought it back in (rides, again, were offered to me!), and they redid the work at zero cost to me. My guess would be one of the parts was DOA when they put it in, and their short test drives didn't trigger the same wear on it as driving home did. -The work was a bit more expensive than my mechanic friends said it "would" have been at other places. Not price gouging or anything ridiculous, but just be aware that it might be a bit more expensive to fund all of those fantastic customer-first experiences you get to enjoy.

One of my tires kept getting low. I needed it checked. They found the problem and fixed it quickly…read more I always use Harworth for my car needs. They are very efficient and reasonable as well as friendly. *****

I had a question about a tire I had fixed in another state. I wanted to make sure that the fix was…read moredone correctly. I took my car in thinking that the folks at Harworth Tire and Auto would need to re-patch the tire. When I returned to pick it up, they told me the original patch was exactly as they would have done it and charged me nothing for looking at it. That is great customer service. The next time I have an issue, I am going to Harworth.