They don't give the whole price upfront, keep adding items to the bill, I have to question everything

I purchased a $450 tire from Tire Kingdom, and during installation, their staff severely scratched the rim on my brand-new vehicle. When I brought it up, the store representative, Miguel Hernandez, dismissively asked, "What does he want us to do about it?" After insisting, he agreed they'd cover the repair cost if I arranged it myself. However, he refused to recommend any repair shops. I got a $250 repair quote and tried following up with him multiple times--no response. I also contacted their customer retention team, who promised the regional manager would reach out. I still haven't heard back. This experience reflects a complete lack of accountability and professionalism. My vehicle was damaged due to their negligence, and their attempt to sidestep responsibility is unacceptable. I would not recommend trusting this company with your vehicle. read more

See all

Need a tired patched? 30 minutes in and out. They don't do plugs but a 20" rim only cost me $42

This review is for Tire Kingdom in Doral on 87th ave. My Tesla had a flat tire and they were 30 minutes from closing. They took me in, and I was a little hesitant since I never had a flat in a Tesla and I know they're a special case. The mechanic was understanding and did a thorough job in patching up a huge nail that was in my car. He deserves a raise! I feel so bad I didn't get his name. They took good care of my car and service was efficient and got me out of a jam. I definitely recommend this place for any Tesla owner. read more

Avoid this shop at all costs. Had a set of new tires from Tire Rack (prod. 2022) installed on my original wheels and following the manufacturers tire specifications. After picking up the car, I drove about 1/4 mile away and the rear tire developed a huge air leak. Turns out the bead was damaged during install which did not let the tire hold any air. They argued it was due to the age of the tire (3 years old stored properly). However, the 3 other tires had no damage and held air fine. Tire Rack also deemed it installation error yet this shop assumed no responsibility. I had to argue just to get a refund on the labor. Now I have to come out of pocket on a new tire. They essentially ruined my tire for free. Tires are a fundamental piece of safety for any vehicle so please do yourself a favor and go with reputable shop.. read more

See all

Great service and do what they say at the price they quote. Excellent car service. The managers, Miguel and Luis are 100%! I highly recommend! read more

Honestly one of the best customer service I had for a tire shop. Very clean, professionally done work. I would recommend coming here.

Wait time!!! What the heck is wrong with this place? I needed a freaking patch, for a car I'm renting from Enterprise. They told me it would be a few minutes. I'm here for three hours. Still waiting staring out of the window while two managers stand around talk about a toilet that overflowed yesterday and what it takes to get his new house built. My car and two others are in the bays. Mine has been sitting there for two hours just freaking sitting there. I am livid!!!! It's a freaking patch!!! I ask when, the only response I get is that yours should be next well if you're a manager, why don't you know!! why are you telling me it should be next. after standing out there and staring at these cars with me you should know exactly who's doing what and if you don't, you shouldn't be working here. Never again at this location!! read more

Probably one of the worst ran businesses in Miami. My first time here, I walk into the manager having a yelling fight with a customer because they messed up this guys car pretty bad . Immediately after that , someone came in asking for their car they dropped off 2 days and the team couldn't find the keys . I took my chances anyways since I was in an emergency state and already there to get 4 new tires. This was the most expensive mistake I have ever made . When I came to pick up my car and was driving home, I noticed my tire pressure was going down, checked the tire and 2 OF THE TIRES WERE ALREADY LEAKING AIR. I immediately went back within 15-30 minutes, just to have the manager say "I don't know what to tell you , you didn't buy the good tires." I went to another shop to get it figured out , just for them to tell me that the tire was punctured on the INSIDE, and that the tires "were not mounted correctly." This is probably the worst tan business in Miami . They take very long to over turn products, their Customer service is awful, from Mechanics to front desk to the Store Manager. They are making the franchise look horrible and extremely unprofessional. I hope Corporate would actually do something about this shop and not let these Lazy, egotistical people keep working . And from reading the rest of the reviews, this issues has been a thing FOR 4 YEARS ALREADY! This needs to be fixed . Big thumbs down for this place read more

Terrible service. The 2 older guys that work here always have some lame excuse to not help you. I went in at 4 to get a nail removed from a tire and they said they won't have time. They close at 6. That's 2 whole hours to get a 5 minute job done. Also the place was dead empty when I went. read more

I was a last minute customer to get a flat tire fixed, I get it, no one likes a last minute customer, but it was a somewhat emergency and not one but four employees were standing around patiently to leave I guess. I asked them nicely for help to get my flat fixed, but first thing they responded, "oh, we're closed", I told them, you are about to close, meaning, the business is still operating, but then again, another sarcastic response from a one of the frustrated employees, "We can't fix a flat tire in 3 minutes, come back on Monday". They all look at each other holding it not to burst laughing, so I left, rather than dealing with incompetent employees that won't go the extra mile for someone in need. I was recommended by the GM at Goodyear on 79th and 36th. Good luck with that type of employees! read more

Tire Kingdom - Tires Near Me - Doral, Florida

Absolutely will not be returning! I scheduled an appointment to get a plug for my tire because it had a nail, when i get there the guy that checked my car said that because of the position of the nail, they couldn't put a plug, i had to buy a whole new tire, i decided to just have them change the damaged tire to my replacement tire and he said i had to wait 1hr to 1hr and 45min to have this done which was ridiculous because i had an appointment, which i told him and he then said "oh right, your car is next" ._. anyways, I had been waiting for 1 hour before they even touched my car, when they tech was checking he said that they COULD put the plug, which seemed like they were trying to make me purchase an unnecessary tire, they fixed the tire with the plug, when i go outside to make sure they are finishing up, I see the tech checking the hood of the car, which has absolutely nothing to do with what i needed them to do, just for them to tell me my battery is messed up... So, I go for one thing and end up having to basically fix my whole car?! I haven't even had this car for a full year and it's a lease!!! I feel like they tried to scam me because I'm a woman, most of these places see a woman and think they can just walk all over them and charge an arm and a leg. Safe to say, i will NOT be going back or referring and you shouldn't either. read more

Best place I been too Miguel And The work staff really looked out for me. Great customer service great service great treatment overall.

Came here originally just for some quick maintenance and left ecstatic. My mechanics name was Odains and he was quick, efficient, and knowledgeable. Definitely recommend asking for him!! read more

It was simple, direct, fast enough, and without issues, all great qualities for a quick flat tire service.

Arrived today with a problem in my left rear tire As I approached the gentleman behind the one of the counters I was greeted with a "good morning Can I help you? I explained my problem and within within 15 min I was done. The manager Ariel took care of me and all I can say is "AWESOME" what great Service ! I really appreciate a person that truly cares about your concerns and really takes his job seriously. His team is nothing short of professional and courteous. Thank you for taking care of me in such a short time. In and out !! I recommend this place for all your automotive needs read more

I had the luck of getting a nail in two of my tires and brought my car here to replace them. I had a great experience and will definitely return and recommend to friends/family. Richard and Roberto were both super helpful and were able to help me select options that were within my budget. Service was quick and they communicated everything really effectively. Thank you for making an otherwise really inconvenient situation easy to remedy! read more

Rolled up with a tire that was badly leaking air. In and out within 15 minutes with a brand new tire. Friendly and quick service. Would recommend. read more

TERRIBLE customer service by the "manager" (Jorge) here. Talk about condescending. LEARN TO SPEAK TO CUSTOMERS!!!!!!! I have been waiting for three hours for them to patch my tire.... A SMALL HOLE IN MY TIRE. They quote a time frame and do not honor it. I bought my tires with them a few months ago and they're supposed to patch it for free. I guess bc it doesn't make them any more money, they do not prioritize it. Lesson learned. I will never buy tires here again. read more

Ariel the store manager was amazing! I contacted him three days before making my decision and he was extremely attentive and a man of his word. He explained to me the difference between certain tires and brands and delivered excellent customer service. Thank you for being so great! Will definitely recommend this location vs others due to the service Ariel provided. Moreover, The other Ariel was also very friendly and attentive! Great with customers! read more

I left my car there at 8:30am and they didn't even call me to tell me it was done. They closed at 6pm never answered the phone and my car had to stay overnight. read more

HIGHLY RECOMMEND! I am a US military retiree and this TK location was great! I talked with Ariel the store manager and he ordered some special RF tires for my car. To my surprise, he got them the same day. I also got a military discount of $50 which ain't much but it helps so I appreciate it. The staff was great and highly professional. I made an appointment for installation n got my car back in a few hours. I love my tires! read more

Dropped off my vehicle at 7 AM in the morning for tire service. Called back at 12 PM and the vehicle hadn't even been touched. Poor Customer Service Poor attitude by the employees working at the counter at the time. read more

There isn't a soul in that entire shop, including the office guys, that want to do any work at all. Extremely lazy crew.

I normally don't write bad reviews, when I do is for a reason. I will never ever come back to this business. Thinking it was close and convenient to me I decided to go just for a tire rotation. BIG MISTAKE!!!!! First they told me they cant rotate the tires because the front ones were a little bold. And it was a liability on them. They said they can sell me two. At first I said "no its ok, they have less than a year I'll go to the original place they sold it to me" But the sell person was persistent and desperate to make a sell and convinced me to buy two new tires.. So I did! And when I was driving on the expressway the car was driving like a earthquake and pulling to the left. And of course I went back and told them. The guy looked at me like I was crazy. Was not very nice. And he end up putting my older tires in the front and the new ones in the back. We all know that the newer tires should go on the front. He said it will take about 30 minutes, took 3 hours. I was pissed. For one I had my kids with me. I am s mother of four. After the 3 hours, the tires are done. I started driving. It felt good. The car wasn't shaking. And the next day my VSA light turned on. I'm like what the HECK. And guess what I found a bolt missing on my tires. Yes a bolt missing. Talk about liability problem. What if my car tire flew out and killed someone behind us or killed my family. I am even more pissed than before. I will never go back to this place. I am so not happy. And I hate to leave a bad review. But their unprofessional incompetence, I had to warn people about this place. read more

Tire Kingdom - Missing bolt - Tires Near Me - Doral, Florida

I love coming to this Tire Kingdom. They are always helpful. I went to several shops yesterday and none could help me. So today I drove to the shop at Doral, to remove a screw I had stuck in my tire and Juan was very helpful and polite. Makes this process so much easier. I would recommend this Tire Kingdom. Dont bother going anywhere else. The whole staff was great! read more

The worst place to go, all the people is lazy even the manager, they told me 3 hours for just a flat tire, this is such a shame, corporate should do something or they may go bankrupt very soon. Go to other place don't waste your time at this place. read more

Great place to shop very professional shop clean employees very knowledgeable other of the product they sell especially Jorge is very professional to me read more

Service in the vehicle was great and the maintenance guys are on point. But the reception I had was awful. The attendant was super rude with an attitude the whole time. Very bad customer support. read more

Recommend. Quick and professional service. I needed two new tires, price was reasonable, and it was done in just over one hour. Good first impression. read more

Please never go to this place is the worst service ever!!! They just don't want to work, they really sucks! read more

I am VERY upset and dissatisfied with the service. I took my Mini Cooper for a battery change and they called me back saying an auxiliary fan was not turning off once they car was completely off and with an engine light on. When I asked why? and what happened? They didn't have an answer. They just told me they didn't have the computer to investigate the issue to go somewhere else or the Mini Dealer. The "mechanic" took me to my car and showed me how to unplug the power of the car because the he said the fan on will waste my new battery since it doesn't shut off. As soon as I let my car was making weird noises and driving strange, with the engine light still on of course because once again, they "didn't have the tools or means to investigate". My car was perfectly fine before taking it to them for a battery change. If they don't know how to handle a Mini Cooper, they should've said so from the beginning instead of handling my car poorly and leaving me with a bigger issue. They told me they didn't know what was wrong with it to take it elsewhere, very unprofessional. The truth is they broke something while changing the battery and now the car has a leak, it overheated and I had to call/pay for a tow truck company to take it to a descent shop where they can take care of this problem. Never again! NOT going back to any Tire Kingdom and I will make sure I let everyone I know about this experience to avoid this happening again to anyone else. P.s. The quote was $301! The battery alone was $160 which could be acceptable because I know Mini parts are more expensive BUT the job was $140 to pretty much break my car. I applied for their no interest credit car before they did the job, and once I was picking up the broken Mini, the desk guy had the guts to ask me if I wanted to change my 2 tires since I got approved for more than $300! How can you ask me that when you are returning my car with a fan that won't turn off and an engine light on?! Abusers! They see women and they assume we are not familiar with car issues and just try to bill you for extra things you might not need. Truly a piece of crap service. read more

Shady!!!!! I walked in with a flat, after waiting for 45 min for them to start the work and check were the leak is the mechanic marks the tire takes the tire off the rim and starts prepping the tire for then he stops gets his the manager and shows him the tire. The Mgr then comes and to me tells me that the were the location where the hole was on the tire he cant guarantee the patch holding and that I need to get a new tire. The hole was no where near the wall or the curvature of tire so I told him to put the patch on, so they did. The next day my tire was flat. So I took it to another place and they discovered that Tire Kingdom had placed the patch in the wrong location so that I would go back and buy a tire. read more

I was overdue for a oil change and I had a slow leak in a tire. Saw them on the way to a pep boys and decided to give them a try. When I stopped in the person working the counter was very polite and was able to provide all the services I needed for my vehicle very quickly. The pricing was also very reasonable. I would definitely come back. read more

Customers beware!!! If you have customs wheels and need balancing don't go. They scratch the rims tAking old weights, over torked the lug nuts and the manager in charge did not give a bleep about it. Their work is sloppy and and will do a terrible job I. Your car. We are Doral residents and please don't fall into their hands read more

I called at 5:45PM asking if they had room before closing to squeeze me in for a quick oil change. The gentleman on the phone tells me that it's not a problem and to come in. I arrive 30 minutes later only to have him say that he can't facilitate me even though he said that he could facilitate me just 30 minutes prior. He then explains that he has only one tech on duty, someone else walked in in between the time I had arrived and that there's another customer that showed up late to his appointment. And then proceeded to tell me the only thing he could do is schedule an appointment for me tomorrow morning. I asked why he didn't just pencil me in or even offer me the option for an appointment today when I called before the walk in and late customer came in? He simply shrugged. The man at the front desk was completely disrespectful of my time and energy having to drive through traffic to reach here. He had a look of being unconcerned almost as if it was not his problem or that he didn't care. Wasting anyone's time is absolutely inexcusable. read more

Had the worst experience! Came in because I had a nail in my tire and all I needed was a patch. "Greeted" by Roberto, who told me if I wanted anything done I'd have to wait until the next day. He had the WORST attitude and wasn't willing to help AT ALL! He kept walking away from me as I would speak to him only to respond to me with "what?" and acted like he didn't care when all I needed was a simple patch on my tire. I had to end up leaving with the nail in my tire and take it somewhere else. Horrible customer service. I will never be returning to this location! read more

Work close to this location so it's convenient customer service has been good so far

Went in Saturday for new tires , the 2 for 2 offer was great ....they took forever to get me outta there but they did a great job . Will definitely go back for brakes n oil change. Hope that doesn't take as long !!!!! read more

i went there today to get my bicycle mud protector screwed tighter and in the past i went there and they tightened my wheelchair screws and lubed my wheelchair brakes!!!!!!! they are so kind and i as well as many i have met adore them read more