I have been a customer of this store for years. Bought 2 sets of tires, an extra tire later on, and regularly took my cars for oil changes and simple things. Decently good customer service until the last couple of days. here's why bottom line 1) Tire Kingdom was not interested in keeping a long time customer 2) Our car spent the night in this shop without us getting any heads up 3) Tire Kingdom was not clear that there was going to be a $119 diagnostic fee - I feel cheated details: June 1 2018 - On my last visit, my wife took our car with the intention to do an oil change and to 'check out the engine light'. According to the sales rep he explained twice that he would do a diagnosis and asked her to sign the regular paperwork. We left the car and waited for a call with next steps. We didn't receive a call that day, we had to call before closing only to find out the car was going to spend the night there -- they were too busy (if they had told us that the car was not going to be seen that day, we would've gone somewhere else !!!) June 2 2018 - Again, no call. We had to call them. This time the diagnosis was ready and the repair will costs us $960 !! I told them that for that cost I needed to shop around so I would go pick up the car. Is was only then that we found out that there was a $119 fee for the diagnosis and they had not done the oil change. I asked for a reimbursement as my wife would'v never agree to pay $100 just for a diagnosis (she's not into cars) but they only offered $25 off I decided to pay the fee and to never again be their customer I ask myself/and the manager: Is it really worth it to lose a loyal customer and a potential $960 fix for a 'diagnosis' fee that initiated out of confusion?? read more

I received the worst service that I've ever experienced in my life they let me leave their establishment with a hole in my tire rather than help me and put the spare on and fix the tire at their convenience I'm disabled and this is the last time I ever buy tires from Tire Kingdom again. The manager on duty did give me the option of waiting 5 hours for a patch only to tell me he couldn't patch my tire he would have to sell me a new one. You get what you pay for the set of tires I purchased from them were the lowest price in Oviedo but the service matches the price. read more

Zero stars if i could. STAY AWAY!!! Went to this location thinking it would be different from their Awful Winter Springs location but i was Wrong!!! Went there for ONE tire to change...so they "changed it" sent me on my way. Come to find out they changed the WRONG tire after telling them numerous times the one that had the screw in it to begin with. So i had to continue to drive on this damaged tire for Over a week. Just got the new tire today and they damaged my rim!! If you care about your vehicle and want the job done right I'd recommend any other place but here. read more

Came in at 6:30pm when they close at 8pm with a flat tire. They checked the tire for me and found the leak, or should I say puncture from a knife. Yes my tire was slashed. They were backed up but were able to replace my tire and get it mounted for me within 45 min. Great job and great service. Can't thank them enough especially since the next morning was meeting with out of town friends and needed my car functional. read more

This location sucks a fatty. Brought my car in to have 4 unidirectional tires mounted and balanced (i.e. tires with tread that are meant to only be mounted to roll in one direction, with a very obvious and clear "OUTSIDE" indicator on each tire which designates the side of the tire which faces the outside of the car) and they put one of the tires on backwards. Thankfully, I noticed within 100 miles or so, or else that tire would've went to rubbish very quickly (best case scenario) or I would've lost traction at the worst possible time and died (worst case, obviously.) My roommate brought her car in for a simple oil change, at which she was told she was low on coolant, and they would "top it off with water" for her. Seriously? What is this, a Tire Kingdom stranded on the side of a highway? To add insult to injury, they added NOTHING to her reservoir, and her car overheated. Sure, this isn't entirely Tire Kingdom's fault (hardly at all,) but for an automotive shop to say "you're empty so we'll add water for you" was the nail in the coffin. Never ever ever go to this location. You may DIE. read more

Didn't think the Acura dealer was necessary for a nail in my tire so found this location on Yelp. Awesome customer service. I was in and out of there in an hour. read more

Came here for a flat repair for a small leak on a Friday morning at 8am, they didn't call me back to say it was ready until 6:45pm. Came out Saturday morning and the car is sitting on the rim. I jack up the car and take the tire off to take it back to them and got it back on the vehicle Sunday afternoon. By Monday it's sitting on the rim again. I take it back a third time and the guy calls me to say I need a new tire as there is now a hole in the sidewall where the rim was sitting on it. Fine. I order the tire and they keep the rim to mount it so all I have to do is drive in and they can slap it on the vehicle. I'm currently sitting in their waiting room where I have been for almost 2 hours waiting for them to put a single tire onto my car (one that's already mounted remember, should literally take 5 min). This has been a nightmare from the start....I came in for a pin hole leak, they screwed it up multiple times ending up in me buying a new tire, and I am missing work because they can't deliver on the timeframe they gave me. Tire Kingdom has lost a repeat customer for life. read more

I took my car in for an oil change and tire rotation. I had an appointment, and I waited an hour before they took my car in back. 15 minutes later, out comes my car. When I got the car home, I noticed they never rotated the tires, which leads me to believe they never actually changed the oil and filter either. No way they did an oil change and tire rotation in 15 minutes. I confronted the store manager, who was not present at the time, and he said he would not refund my money. read more

Horrible management that only focuses on making money instead of making customers happy.

I walked into Tire Kingdom this afternoon after noticing my tire pressure was low. They quickly took care of it for me and patched a hole from the inside of the tire. Good as new now!! read more

The woman at the desk was very nice. Service was just ok. They changed my oil and rotated the tires, at least that's what I paid for. They did not reset the oil life monitor, they moved my seats and mirrors, left the plastic cover over my driver seat and the floor. Seriously!! I paid for a service and then I had to clean up after them?!? Not impressed!! read more

I purchased four new tires and had them installed on my car. When I checked the tire age code, I found that they had been manufactured two years ago. The Tire Safety Group says that tires typically last five years and are no longer safe at six years - http://www.tiresafetygroup.com/tires-expire-in-six-years/ . Since today's tire tread can outlast five years, it's important to buy tires that have not been in a warehouse for several years. After I complained, they found tires that were manufactured in the last six months. Buyer beware. read more

I cannot begin to describe the level of wonderful customer service the men provide at this Tire Kingdom. Every time I have gone to this location, the men are always friendly and extremely helpful. They have mentioned promotions when I was not aware, given free service due to prior miscommunications, provided discounts, and have made the environment a pleasant. The manager - Dave - is friendly to every person who walks in. I have seen him interacting with customers, asking about their family members, remembering their cars, and sharing stories with them. The other employees are friendly as well, and always provide a positive experience. I cannot recommend this Tire Kingdom enough. I suggest to all of my friends, and to you reading this, to take your vehicle here as they will take care of it, and you! read more

Even though I called them to verify the installation price shown on Tirerack's website and they confirmed on the phone that they would they did not.... I had my tires shipped to my house and took the wheels and new tires to them in a pickup so they didnt even have to get the car in their shop lift it take the wheels off etc... somehow they came up with enough BS charges to charge me $102 ...even though I have no TPMS that could have needed servicing and I just had new metal valve stems installed so there was really no reason for any charge beyond what they advertise on Tirerack.com ($11.25 for 50 series tires and $13.99 for 45 series tires) ...... they said they charged half an hour labor on top of the advertised installation fees - isn't labor usually included in mounting and balancing tires ? I wanted these wheels done that day so I just paid it and got it done ... will not go there again and cannot recommend read more

Very unfriendly, rude, disrespectful staff. I also experienced racism and discrimination. Also the work on my vehicle was expected to take 45 minutes and it took them two hours. They advertise that they will keep you informed and it's not so, every time I check to see what was going on my vehicle was in a different lift. read more

I went there to get a tire patched. This service took over an hour. I couldn't believe how long it took. They weren't even that busy. I'll probably not go back there again for service. read more

Have been going here for years with my cars. Customer service is always top notch! They go above and beyond to help the customer and save them money, The technicians do a great job! I will continue to give them my business for years to come. Definitely trustworthy and caring. read more

My wife had a flat and knowing the tires needed to be replaced beforehand I knew what was coming next, new tires. She stopped in well after 5pm on a Tuesday. We were desperate needing tires that day and that late, 3 other shops would not help her. Colton was able to take care of her and get her a new set of tires before they closed that day. Thanks to Colton and the team! read more

BEWARE!!!!! This place is the biggest rip off ever. I originally was told that my car repairs were going to cost me 1,000 after calling other shops they agreed to lower it to 700.00. The day I get my car it was suppsed to be done in the AM wasn'tdone until 6pm and my car had a donut on it which I was never even told about and that my car needed another 500.00 done to it. THEY ARE A SCAM ALL ABOUT MONEY THEY THINK BECAUSE THEY ARE IN OVIEDO THEY ARE GOING TO CHARGE HIGH PRICES F-THEM STEER CLEAR OF THE OLD DUDE WITH WHITE HAIR HE WILL RAPE YOU WITH NO LUBE!!!!!!!!!! read more

I have to commend the manager here though because he did call me personally to apologize for the situation with the employees so I will be giving them a second chance whenever I need something done with my tires. read more

I have been a customer at TK for 6 years! I am disappointed at what happened the last three times. After the last two, just because I believe in giving chances to people, I went their again the last week. What started as coolants overheat and probable thermostat failure became a 510 dollar deal for ma and 2 days of work? The first day they changed the perfectly okay coolant pump, which I saw myself, and ripped me saying everything is working now. The very next day, only driving the vehicle for 2 miles I still had the same coolant overheating issue and took it back. This time, it became a radiator fan clutch assembly issue and a thermostat issue. The guy at the center kept arguing that the pump was broken, when he had to change a 79 dollar thermostat to get it fixed. Very disappointed with the whole thing, and on the other two previous occasions, they have ripped me even more. With this being my family vehicle, I am always afraid of not able to drive the vehicle and I am sure they cashed these opportunities happily. This is another ridiculous story, where they changed the temperature sensor on the same vehicle and assembled everything and started to vehicle to only realize that they used the wrong sensor. The meter read off scale. Then he said to me, your onboard computer is bad and will take another @@@dollars to fix. I asked the guy to unplug the new sensor and plug the old one outside, without removing the new sensor from the engine. The meter read well. He kept arguing that the computer is bad! I asked him to put the old sensor back and I have it still working. It was a simple loose or bad connection at the connector! They still charged me for the job! I wish there was a half star here in review. I have records of everything above. I understand that all of us needs to make money to live. But things above are not expected from the work force and backbone of such a great country. Pretty sad that people who are committed to their work, are honest and passionate and always want to help is becoming a rear species! read more

This place is awesome,only fixes what needs to be. Went in without an appointment they got me taken care of same day. Met Dave and Harrison they're awesome dudes that know exactly what they are doing. They were very professional and honest,we all looked at my car together, and I got an estimate itemized how I needed to address some problems by importance. I got called immediately when car was done, all repairs were explained again and the warranties. I haven't had better service anywhere. Great people and value. I would recommend this place for anything. I would suggest an appointment on the weekends, they get busy. read more

Buyer beware, The manager, Rick, is slow to be concerned with poor work or customer service. I have spent over $1200 on my front brakes this year, and they are still not correct. Best Rick can off is "to bring it in, but there are 8 people in front of you"... Where is the concern and ownership? I have been coming to this location for years, but it has regressed under Rick's leadership. I hope the owner figures this out before losing more business. T read more

i bought a set of tires from tire kingdom and if you get a credit card (you Don't Need ) then you can get a rebate that is BS a rebate should be offered to all customers not just those with a TK credit card I will not be back read more

I purchased 4 tires and a battery totaling approx $1,100 and staff resisted my request to check the balance on the rear tires and inquiries regarding the low tire indicator light 5 days later. In response to my request to check the balance, the staff member claimed that they test drove my car at 70 miles per hour on Mitchell Hammock Road ( at 5 pm in a 40 mph zone) and did not experience a shimmy we had felt. Additionally, the staff dismissed the fact that the low inflation light had been on since they had installed the tires a few days before . we had called about 5 minutes after leaving the premises at almost closing time on a Saturday night . We were encouraged to wait 10 min and to bring the car back another day if it continued , but after the 70 mph test drive the new staff member asserted that a sensor must have malfunctioned and made no offer to validate or even check the inflation. The staff did not care about our issues and were ambivalent regarding our safety or satisfaction. I will never return. read more

I don't usually write reviews, but Tire KIngdom pissed me off for the last time. I took my car in to get a patch in a tire that had a nail punctured in it (right after I had just got it). They had my account under an old phone # (previous interactions kept me from coming back for a while) so I wrote it down on the legal paper where you sign and initial stating you understand your rights. The guy who I gave the keys to said it should be done at 5 or 6 this evening. The day ends-nothing. The next day, Sunday, nothing. Luckily, i have my old car that i was in process of selling to utilize whilst this was going on. I find time the following day to drive up and I'm told that my tire is unrepairable . I ask them why they didn't notify me of the status of the tire. They state they did. I tell them that it is untrue, that my caller ID shows nothing from them. He said we tried such and such # which turned out to be the old phone #. When told that I specifically wrote my name and phone # on the previously mentioned #, the front desk guy shrugged and said "honest mistake". I might agree if stupid mistakes hadn't happened before at this establishment. For instance, on a repair of my brother in law's vehicle, they broke a bolt. The kicker was that they didn't have a replacement part so my brother went two days w/o a car until they got the part and finished the job. Now, im a fair guy and will say they ended up paying for the repair, but it doesnt take away the stress of being w/o a car for 2 days, nor did they pay for alternative transportation. Additionally, these guys try to hussle you like crazy into extra services. So in conclusion, do yourself a favor and skip over these incompetent clowns and utilize one of the many other tire shops in Oviedo except Tuffy (see my review, they also royally pissed me off, too) They dont seem to want business that bad. read more

for all people that lives in Oviedo and surrounding areas and happen to think to stop by this place because it is convenient and close, think twice and don't stop here. This place is pitiful and not honest. In 2010 I stopped here since my car A/C stopped working after a recent repair they did and they quoted for $2000 stating that was the compressor. I took my car and went to a mechanic recommended by a friend and he fixed a loose hose for $60.00, coincidentally this happened after I took it there. Since three years has passed and probably has a new staff and mgr, I gave it another try and took my other car to replace tires this past Sunday afternoon, at the same time they found problems with the front axle, they "replaced" it ($821.00), couple days later my husband noticed a huge leak of oil underneath the car. We took it to another mechanic this morning and he explained that the axle was put incorrectly and charged us only $48.00 to fix...feeling sorry for us. AWFUL PLACE!!!!! read more