I brought Mark & Jason my 2001 Special Edition Miata that had an uncommanded brake application issue that the Mazda dealer couldn't diagnose or repair. The dealer kept blaming the problem on the installation of Wilwood Brake calipers. I thanked them for looking at the issue and had my car towed to "N Service, at the recommendation of my usual Miata shop, Frank and Paul's Auto Repair, who didn't have an appointment available and felt N Service was better qualified for this issue. At N Service, after a couple of days of exploration, they discovered that the master cylinder had developed crystals, probably from sitting all winter without driving. They replaced the master cylinder and the brake problem was resolved. I was so pleased with their work, communication, and paperwork that I subsequently commissioned them to perform an extensive pro-active maintenance event to celebrate my car's 25th birthday. Although the car only had 27,000 miles on it, I decide to do a thorough maintenance overview and to address future upcoming issues, i.e. Timing belt, tensioner, idler pulley, & water pump. They replaced the transmission and rear differential oil, fuel filter, and coolant. My highest respect for Mark and Jason. They kept me informed of their progress and when the job was finished, their documentation was superior to what I have experienced at most independent shops. And lastly, their charges were reasonable! read more

While I ended up not servicing my car (I decided to sell my car), I appreciated the time they took to answer my questions and even the follow up after it was clear I was not going to use their service. read more

We've had our Honda Fit and Toyota Camry Hybrid serviced at N Auto Service and they were thorough and did well. We appreciate their good service. read more

Very high quality customer experience. Definitely recommend when you don't want to go to the dealer. read more

N Service is outstanding! They have worked on both of our cars, a Nissan leaf, and a Mazda CX5. In other words, they are experts on both all electric and gas cars. Their friendliness and willingness to stop what they were doing and answer questions, and come out to our car and diagnose what needs to be done has impressed both my husband and myself. They also keep the neatest and cleanest garage I have ever seen. Their prices are fair and reasonable. We call their team: Jason, Matt, and Lai, the N Genies. Alice K. read more

N Service is my go-to for maintenance service on my BMW 440i. Hi highly recommend them for their exceptional service and value.

My AC had been out of commission for a while by the time I decided it was a problem I had to confront. N Service and Matt was recommended to me by Paul at Frank and Paul's (also amazing, but he doesn't fix ACs). Matt is friendly, knowledgeable and approachable. He was transparent with pricing, timely with updates, and he went above and beyond to reach out to the dealership to inquire about extended warranty and potential reimbursement. He also caught a battery issue in the process and fixed my popped fender. I can finally enjoy 40 degree air while driving and not worry about battery death on the freeway. Thanks Matt and N Service! read more

N Service Auto Repair - Auto Repair Near Me - Walnut Creek, California

Had quite a bit of work done. 2007 CRV runs like new. Exceeded my expectations. Matt is friendly, knowledgeable, patient. Their prices are reasonable. read more

N Service has been my go-to for a couple years now. We tend to be a Honda/Acura family so fortunately as long as you don't abuse your car, regular check ups are usually all you need. They are located off of Mt Diablo Blvd, less than a mile from the shopping district in Downtown Walnut Creek. They often have time available and are very good with communication and transparency with pricing. One really cool experience I had with N Service regarded a flat tire. They don't fix flats and with Coronavirus, many tire shops were closed. Jason found a place, and got my tire fixed free of charge. Wow. Not sure I've ever seen that before. Open Mondays to Thursdays usually, so keep that in mind. They definitely make it a relatively stress free experience. read more

I was referred to N Service for an issue with my battery draining. They came highly recommended, and rightly so. Communicative, patient, thorough, and under estimate. Matt provided great customer service, and Jason (the owner) called me on his day off, just to keep me in the loop. A great experience, they are my go-to shop now. read more

Matt and Jason are top notch with customer service and the reliable and quality of service to my car. I called them on a holiday and l left a message, and Jason called me back immediately to help me with my problem. I highly recommend this company! Tracy B. read more

This repair shop was referred to me by my mechanic when it comes to repairing my A/C, and as you can see on my 5-star rating, my experience was excellent! My main and only contact during my A/C repair was Matt, and he was knowledgeable and informative. He checked the issue, provided options and price range, and best of all did not pressure me about the needed repairs. I did opt to have my car A/C repaired, and with it they also provided some perks of checking and informing me of other things my car may need in the future. In addition, the repair was done within a day after I dropped it off the night prior to the scheduled appointment. The place is tucked and a bit hidden at the end of the street. Parking is plenty. I do recommend this place when it comes to A/C repairs and I will come back to have my Smog checked. read more

Great service. Finally found a excellent auto repair. Close to where I live. Only thing since of Covid they don't have someone to take or pick you up. I had a neighbor that picked me. It would be a nice walk back to Rossmoor but unable because I just returned from the chiropractor. Thank you for your service. read more

The owners are really nice and the shop does excellent work. They let me know one of the problems I brought my vehicle in for was a recall and would be fixed by the dealership for free. They could have just fixed it and charged me and I never would have known. I always feel they give me a fair deal and they give rides to BART (and I am assuming they would pick you up, but I don't know this for a fact)! I have recommended them in the past and will continue to do so in the future. Walnut Creek Service Center is owned by the same people. read more

I have been bringing my cars to N Service for over 20 years. They have been fair,honest and competent. Hard to find those virtues these days! Jason and Matt take good care of my car. Jason is very knowledgeable and really cares about the cars he services. If there were more stars to give N Service I would give them more!!!! Keep up the excellent work. See you next service! read more

Our family has taken our cars to this shop for over 17 years. We've always found them to be honest and quite competent. The mechanic, Jason, really is great in diagnosing what the problem with the cars are and able to fix anything on our Toyotas and Hondas that we've brought to him. Jason is knowledgeable and up-to-date with the latest technology used in cars. We trust Jason and the crew at N Service and know they won't be trying to sell us on unnecessary repairs. We feel fortunate to have Jason as our mechanic and will continue giving him our business. read more

It had two 5 star ratings so I thought I'd try them out... and wasn't impressed at all. The co-owner (front desk person) wasn't that welcoming... even after asking if I had been there before, ie, knowing I'm a first time customer. One would think she would have tried a little to be more helpful or kind... something, but I felt like just another number. The work done seems to be ok (a few engine belts changed - by one of their employees.) One of my tests of their level of customer service was to see if they'd clean the battery connection - you know where the cable connects to the battery and there's a build up of... powdery stuff. Well, they didn't clean it and made no effort to show me they cared about my business, not even after I mentioned hearing about them from Yelp! They didn't seem to care much about ratings on Yelp... which indicated to me... another not-so-interested business owner. Need I say... I won't be going back to their shop and hope to find a good mechanic who shows a little interest in my car. read more

N Service is my only go to place for any motoring issues. They've worked on my Honda's & Toyota's... I always know how much it will cost when I drop it off, the work is done on time, generally I get my car back ahead of schedule, & they stand behind their installed parts & labor. They always take care of the little things, fluids, lamps & tire pressure when my vehicle is in for service too... I used the local dealership for Issues too, N Service is far better at getting me back on the road on time & under budget... read more

I have taken four cars to them over the last 19 years. The are honest and the quality of their work is excellent. They have been really wonderful to deal with over all these years. When I read some of the negative comments it just makes me wonder about the people who wrote them, not about N Service. Steve C read more

DO NOT USE THIS VEHICLE REPAIR PLACE. It's a big deal trying to speak to one of the mechanics. You need to go through the woman at the counter to relay all your concerns. She acts like she is doing you a favor by accepting your car. She never can give you an estimate when your vehicle will be ready. A minor tune up can run several days even if you don't have any major issues that turn up. She acts like your needing your car is somehow insulting to her. She takes days to let you give you a simple phone call with the status. read more

No way! They seem really crooked. They're also doing business as "Walnut Creek Service Center" for American cars too. Called them to make an appointment and get a price quote on a simple fluid change. They asked year/make/model and would call me back. Took them 2hrs to call back, only to insist that they would not do the job as requested, but would only do a service "package" like the dealer at minor/intermediate/major intervals of 15/30/60/90k miles. Even after I had many of the services in the package already done recently! So they want me to pay them to redo work that was just done...What a scam! They want to filter out customers who actually know enough about cars to not get ripped off. They prefer to only take naive customers like little old ladies from Rossmoor, or 16-yr-old first time drivers who don't know any better...stay away! Crooks! read more

This team always gives me honest service and helpful advice. After a few visits for common tuneups, I went to them with a broken sunroof. After quoting me the price to fix it and seeing how concerned I was, he told me we could at least close it, and then if I wanted to fix it another time I could. So he hopped in the car and spent some time getting it shut, and didn't charge me a dime. Great people. read more

Ugh - worst of the worst. These guys are pathetic. Brought car in for routine 60,000 mile servicing, it came out making raucous noises that weren't there before. Brought it right back in, they spent an hour trying to find the problem. They didn't succeed but tried to charge me for their time. Suggested it might be worn-out struts and tried to sell me new ones (even though there were no noises when I brought it in). The front desk is rude and I can only conclude that they are technically incompetent. read more

N Service has always given me excellent service at a fair price. Debbie and the crew are very pleasant and knowledgeable. Can't understand the one star reviews, but some people are never satisfied. Highly recommended. read more

My husband and I have used N Service for almost 20 years. They treat our cars as if they are theirs. They are always timely, courteous and helpful. They are much less expensive than a dealer and are honest. When we were buying a car for our 16 year old we asked them their opinion on a reliable make/model that wouldn't be expensive to maintain and they were happy to help and answer our questions. Their shop is meticulously clean -- just another indication of their meticulous work. I highly recommend them! read more

I have been taking my Japanese cars to N-Service since they were in their original location. I get friendly, personal service, and I know they won't do anything that doesn't need doing. It's really nice to be able to trust one's car mechanic! I've had the N-Service folks repair and maintain several of my cars over the years: my 1978 Honda Civic, a couple of Nissan Sentras, and my current Toyota Matrix (best car ever). My cars last for a really long time, despite all the city driving, cross country journeys, and mountain driving on dirt roads at high altitude. I credit the quality maintenance by N-Service for keeping me rolling. read more

I have been taking my car to "N" service for several years, and have nothing but good things to say about their service and honesty. They are very professional and knowledgeable.. and charge about a third what the car dealer charges for the same service.. Not only that, they will also provide transportation to your home and pick you up when the car is ready !.. 5Stars! read more

I have had 2 cars over a period of 8 years maintained and repaired at the Walnut Creek Service Center or N Service which is the same business. The people who own the business are outstanding. They listen to your issues, look for the issues of concern and make every effort to solve the problem no matter how difficult the problem is or becomes. My cars were older not new and they always diagnosed and repaired them each time every time. I always got calls and updates on the repairs and they always were repaired correctly. I highly recommend N Service/Walnut Creek Service Center they are the best. John M. read more

what do we fear most when we bring our car in for service? that it's going to cost more than what we thought and/or the job that was done was not done very well or not at all ! i'm here to say that n-service has been my "go to" mechanic for the past 20 years. i get an estimate of the work to be performed before i leave, i always get a call if something unexpected pops up , explanations are always volunteered and easy to understand and have been referred on a couple of occasions to the dealer because it was going to save me some money. these guys and debbie are the real deal. honest, professional, experienced and customer service oriented...what more can you ask for. read more