https://docs.google.com/document/d/1y5QUpvCObU_l1I35fRgyMUC8YbRJmB2m2KK6OtzWris/edit?usp=sharing Consumer Warning: Avoid Titan Heating & Cooling (Ronald "Ron" Morgan) I strongly advise against hiring Titan Heating & Cooling, a company operated by Ronald Morgan (also known as Ron Morgan, or Damien Morgan). At the time I hired this company, I was unaware that Ron Morgan had lost his contractor's license in 2020. He is now operating under the name "Titan Heating & Cooling," which is licensed under the business--not under his personal name. Here's a summary of my experience: Initial Quote and Equipment: Ron Morgan provided a quote that seemed reasonable and said he would install a Goodman A/C unit. Day 1: Five workers arrived--none of whom seemed qualified to install the unit. They admitted they were waiting for someone with experience. They were at my home from 10 a.m. to 8 p.m., and left without the A/C functioning. They also broke a pipe. It was 113°F outside and over 90°F inside. We were not offered a portable A/C unit or any other temporary solution. Day 2: The team returned around 11 a.m., despite promises of an early start. Work continued until 5 p.m., but they were still unable to complete the job. A separate technician came at 6 p.m., worked until 8 p.m., and left the A/C unit functioning only via a jump-start wire. The air coming from the vents was 72°F, and the house never cooled below 81°F. The unit was iced over at the pipe that feeds into the unit., which I later learned is a sign of a serious problem. Ron Morgan dismissed this issue, inaccurately claiming it was normal. Day 3: Another technician, referred to as a "senior tech," arrived with the team. After 5 hours of work, they claimed the system was fixed. However, the attic hatch was left open, and the unit iced over again shortly after. The home remained uncomfortably warm. Still, no temporary A/C solution was offered. Day 4: Ron Morgan stated he would personally come to resolve the issue but failed to call, text, or show up. Throughout the entire process, communication was poor, the workmanship was substandard, and the promised results were not delivered. It is going to cost me $7,000 to fix what Ron Morgan did to my house. DO NOT USE him or his Son Damien Morgan or Titian Heating and Cooling https://photos.app.goo.gl/TexqBZqtXd6E2L2L7 Pictures of the shotty work in the google document https://docs.google.com/document/d/1y5QUpvCObU_l1I35fRgyMUC8YbRJmB2m2KK6OtzWris/edit?usp=sharing read more

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I had another company come out first to look at my AC, and they immediately quoted me $2,000 to replace my TXV valve. Something did not feel right, so I decided to get a second opinion. That is when I called Titan Heating and Cooling, and I am so glad I did. Their technician, Damian, took the time to run thorough testing instead of just assuming it was the TXV valve. He discovered the real issue was a small leak in the system. Damian repaired the leak, recharged the unit, and now my AC is running colder than it has in a long time. What really stood out was Damian's honesty and professionalism. Instead of pushing me into an unnecessary $2,000 repair, he saved me thousands of dollars and showed that Titan is truly here to help their customers, not take advantage of them. Thanks to Damian and Titan Heating and Cooling, what started out as a stressful situation turned into a positive experience. I will definitely be calling them again and highly recommend them to anyone needing honest, reliable service. read more

## CONSUMER WARNING: AVOID TITAN HEATING & COOLING (Ronald "Ron" Morgan) - A Nightmare in 113°F Heat **Steer clear of Titan Heating & Cooling, Ron Morgan, Damien Morgan, or any iteration of this operation.** My recent experience with this company, spearheaded by a man who shamefully lost his contractor's license in 2020 and now hides behind a business license, was nothing short of a disastrous, costly, and frankly, dangerous ordeal. This is not just a warning; it's an urgent plea to save yourself from weeks of misery and thousands in repair bills. I hired Ron Morgan under the false impression of competence, expecting a professional installation of a Goodman A/C unit. What I received was a masterclass in incompetence, evasion, and outright deception, all while my family suffered in brutal 113°F Arizona heat. **Day 1: The Amateur Hour Begins (10 AM - 8 PM, 113°F Outside, 90°F Inside)** A crew of five arrived, none of whom possessed the basic qualifications for A/C installation. They openly admitted awaiting a "professional" - a professional who never truly materialized. Ten agonizing hours later, they abandoned the job, leaving behind a broken pipe and a completely non-functional A/C unit. Not a single offer of a portable unit or any temporary relief was extended. This wasn't just poor service; it was a callous disregard for my family's well-being. **Day 2: The Illusion of Progress (11 AM - 8 PM, Stalled at 81°F)** Promises of an early start evaporated as the "team" drifted in around 11 AM. Another six hours of fruitless labor, and still no working A/C. A "separate technician" then arrived, working until 8 PM, only to leave the unit functioning via a precarious "jump-start wire." The outcome? A pathetic 72°F airflow, a house stuck at a sweltering 81°F, and most critically, a crucial pipe feeding into the unit completely iced over. This is a glaring red flag for serious system malfunction, yet Ron Morgan, with breathtaking audacity, dismissed it as "normal." He promised to return and, predictably, vanished. Evidence of their botched work and his dismissiveness is captured in this video: [https://photos.app.goo.gl/TexqBZqtXd6E2L2L7](https://photos.app.goo.gl/TexqBZqtXd6E2L2L7) **Day 3: The "Senior Tech" Delivers More Failure (5 Hours of Futility)** A supposed "senior tech" joined the failing crew. After another five hours, they declared the system "fixed." The immediate aftermath? An attic hatch left carelessly open, and the unit *again* iced over within minutes. The home remained a hotbox, and still, no temporary relief was offered. Their "fix" was as worthless as their initial attempt. **Day 4: The Ghosting Act** Ron Morgan promised he would *personally* fix the catastrophe he orchestrated. He then proceeded to completely ghost me - no call, no text, no show. This final act of cowardice solidified my understanding of Titan Heating & Cooling: a company built on incompetence, false promises, and utter contempt for its customers. **The Bottom Line: An Expensive Nightmare** The consequence of trusting Ron Morgan and Titan Heating & Cooling? I am now facing a staggering **$7,000 bill** to rectify the damage and faulty installation performed by these amateurs. This is not just a financial hit; it's a profound betrayal of trust and a testament to the sheer negligence of this operation. **Do NOT be fooled by a name or a business license.** When you hire Titan Heating & Cooling, you are hiring Ronald "Ron" Morgan (or Damien Morgan), a man whose personal license was revoked for a reason. Save your money, your sanity, and your comfort. **AVOID TITAN HEATING & COOLING AT ALL COSTS.** This company is a professional hazard. Please share and avoid him and his company at ALL COSTS. They have left our family of 4 with three dogs and two cats in absolute hell with no AC for 5 days in the 113 degree weather. IF I COULD GIVE ZERO STARS I WOULD. He did not offer to come out and fix it until we left a bad review. I am a part of the household and so my review is still valid. The comment he provided is completely false and we allowed his crew to come back 5 days in a row to fix the problem and yet our ac is still broken and we are being forced to find another company to fix the damage they gave us. read more

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BEWARE This owner Ron M., talks a good game but delivers. (He wants to charge me $100 for an itemized bill because I turned them in...). He knows the damaged hvac can't be registered to Carrier, without his invoice... ***Titan Heating and Cooling Tucson Owners, Liz and Ron:authorized an install of a DAMAGED AND WEATHERED HEAT PUMP... (New HVAC-Warranty Claim ORHP) Without notice, these owners sent their unsupervised crew WITHOUT an appointment to my home, CRANE in tow 2/5/25. So I didn't get the opportunity to monitor Titans employees I guess they expected me not to get on the roof to inspect their install? SEE PICS DAMAGED GOODS!!! Also his crew stripped 3 new parts from 11/23/25, including copper wires and copper fixtures from my Rheem for resell! I filed a complaint with ORHP and the MFG who sold the unit to ORHP I will turn these unethical owners and crew in. Unsupervised Heat Pump installation is in question. I'm not turning unit on since it's runs partly on gas Ron gives NO proof his tech is certified to install gas products! I turned Ron in for NOT admitting the unit he picked up was and for having his family INSTALL a DAMAGED WEATHERED HAVC that looks like a "bait and switch" attempt!!! Ron nor Liz Owners, made NO attempt to return this DAMAGED HVAC, PRIOR TO INSTALL! ALSO THEY FAILED TO NOTIFY HOME WARRANTY of their DAMAGED HVAC from Siglar Tucson. They failed to notify me the Homeowner Inappropriate, brazen and dishonest! Stolen from, but not Titans Victim!! BEWARE! Voice and Pictures Matter Speak Up. MjMc read more

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HVAC repair dispatched through 2-10 warranty. They called made an appointment then did not show up or call. Nothing like having your HVAC repair contractor blow you off when it's 103 F outside. Both companies are not recommended. read more

Wanted to say how fast Ron and the crew responded to assess and repair my AC unit. They had the repairs complete and the system recharged in 2 hours. They were reasonably priced and very helpful. Bill G. read more

Ron came out to my house and diagnosed the problem & repaired the A/C Very professional and courteous. This is the second time that I have used his services and if I need any heating or cooling issues I will not hesitate to call again. I highly recommend this company read more

We contacted Titan Heating and Cooling initially based on our home warranty company's recommendation. TITAN responded immediately and correctly diagnosed the problem. We asked for an estimate of the total re-work of the HVAC system, and Titan's quote was almost HALF the price that other companies wanted. We naturally chose TITAN and now we couldn't be happier with the results. Ron M and his son were friendly and communicative. Our only problem was that they had to reschedule several times, but all-in-all, you can't go wrong with their service! read more

After I had service performed by a different company, these guys tracked down a difficult grounding issue on my older a/c, and got it back on-line quickly. I was impressed with their technical knowledge and attention to detail. Would recommend. read more

Came out for my home warranty in January. Took a few stabs at correcting the issue. Then decided apparently that I wasn't worth their time. For 3 months I've been essentially ghosted. Would never recommend these people. Thanks for taking my $ and wasting my time. read more

Over the course of a couple weeks, the maintenance team at my apartment complex had done a horrible job at attempting to fix my A/C. I had gone without cooling for a couple of days and couldn't get comfortable in my own space or sleep because of the heat. I called and spoke to them about my situation, and they immediately got on it, and made the trip over to my place to have a look at it, and before I knew it it was fixed!! coming back home from work to cold air felt like instant relief. I would 1000% recommend calling them for any kind of HVAC reparations, they're amazing, they were very nice, super responsive and respectful. read more

This company was assigned by the home warranty company. They came out said the issue was the control board on the ac and said they could not find it. They said the unit needed to be replaced and contacted the warranty company who agreed to cover. Then the warranty company called and said they would not return there calls to get the claim processed. I also tried to call the company and was essentially ghosted like another reviewer. I had to have the work re assigned to another provider who came out, did the work and was responsive. The ac is back up and running and was covered by the home warrant. Just a word of advise, if this company is assigned to you automatically request a reassignment if you actually want the work done. Don't let this company bull shit you and blame the warranty company, because Titan is the ones who are unresponsive. Very unprofessiona! Beware! read more

Based on your response, I wanted to comment.. I called after two weeks, was told you had the motor, but were waiting on a new fan. She told me would be there Tuesday, two weeks ago.. I waited, then called 5 times, with no response. .I called one last time, no response. I notified the warranty company. They assigned a new company. Called set up appointment,. They came out on Monday 6-26, .. Checked all the parts. The motor for the condenser was drawing less then 3 amps.. No replacement needed. They added 410 Freon..works great.. read more