Jon is the most professional plumber I'd ever had. He has all the right tools, doing all the…read morenecessary checks beyond my original request, and most importantly, he gets the job done, completely done with the root cause found and a proposal to address it. He not only performed the requested hydro jetting service to clean the pipe, but also identified the root cause of the clog (there is a "belly section"), and helped me pinpoint the section of the pipe. While he's cleaning up, he identified a sink issue which has nothing to do with the original pipe problem, he took care of that. Overall, Jon is a very friendly, professional and reliable technician, I will not need to look for another plumber, he's the best.

Just outstanding! Diego was timely, thorough, understanding, and pleasant to work with. He did not…read moretry to sell me a bunch of services up front; we took the repair one step at a time, then he provided me options along the way. Never a sell. I will definitely use Hydro Rooters again and recommend you do, too!

J & G septic Service customer service were extremely kind, friendly, and professional. They arrived…read morepromptly, took care of everything, and made the entire process easy and convenient. I'm a repeat customer and will definitely continue coming back!

My septic system tank needed to be emptied per the 5 year plan, and I just so happened to have a…read morepotential issue with the septic pumps not working. J&G responded quickly to my call and helped resolve the potential pump issue - it was not an issue - and that saved me significant cost. The pumping of the tank was performed as expected and without issue. The communication by J&G was excellent and very professional. HIGHLY RECOMMENDED!

We recently had an HVAC issue and called Marine Services since we have used them before for…read moreplumbing issues. Charles arrived right away and assessed our situation. He took his time to explain what he saw as well as options for us to consider. He was professional, helpful, and timely with responding to our questions. We didn't hesitate and hired Marine Plumbing to fix the issue. Charles was actually at our home working on his anniversary and even stayed late to finish. A big thanks to him...and his wife! Thanks again, Marine Services!

Do you need a new water heater? This is the company to get if you don't want to wait!…read more Luckily my hot water heater finally decided to die in the middle of the summer. However, cold showers get old after the first one. Anyways, I assumed it was repairable due to clogged valves or needed replacement as it was over 10 years old and maybe much older. I called this company up because of the reviews and anything veteran owned is usually legit. Nassim was my technician and he can right in the middle of the service window scheduled. He immediately found the issue and gave me two options - repair or replace. I decided to replace because I know the water supply in this community tends to have a lot of minerals buildup. I'm glad I did. Upon removing the old hot water heater, a ton of deposits was found. I may have been missing out on full powered showers for years. Not anymore! Highly recommended. No BS. No upsell. Time to shower and be clean again!

Marv is amazing!! Friendly and great attention to detail. Will continue to request him for any jobs…read moreneeded.

Our hot water was leaking. DB Plumbing was quick to dispatch Zac and X to fix the problem. Both…read morewere personable and professional. They didn't try to up sale us and provided great recommendations to get the most out of the product. Will definitely be calling on Zac for future plumbing needs.

Did a good job for a reasonable price. My rain drain has been cleaned well. He also pointed out the…read moreissue and potential solution.

They fit me in within 4 hours of my contacting them. Very friendly, helpful, knowledgeable, and…read moreefficient. Repaired my faucet and fixed the issue with the dishwasher not draining and even cleaned up the mess it had made in the cabinet under my sink, as I'm disabled and wasn't able to do it. Price was very reasonable and estimate was free. Will definitely use them again for any plumbing issues! Highly recommend!

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

I had an emergency situation and Bravo was recommended by another plumbing contractor. Same day…read moreservice and the service was A1. Jose, the technician, ran a camera down my drain line, snaked out the drain line, did the camera again and resnaked the line and again ran the camera. The line was watertested throughout the process until Jose was satisfied that the problem was addressed. I can't say enough good things about this company (and especially Jose) The value was great. He left the place cleaner than he found it. Ken Gray

I called Bravo Jetting Solutions after my regular plumber recommended their services for clearing…read moreour kitchen drain line. I was very pleased with the results. Jose explained every step of the hydro jetting process and answered all my questions. I really appreciate that they gave their price up front. Jose was careful to protect my hardwood floor and the inside of my kitchen cabinet. I was able to watch the display on the scope and Jose explained what I was seeing. He captured some of the video and sent it to my phone. I highly recommend this company.

We unfortunately discovered that we had a deterioated sewer line shortly after moving into our new…read morehome. We looked into several options and decided to go with Morgal Plumbing for the repair - and we're so glad we did. They were very responsive to all of our questions, they were able to minimize the physical impact on our home and property - no need to tear up most of our basement after all, unlike other proposals - and their pricing was extremely competitive given the extent of what we needed fixed. I cannot recommend them strongly enough.

Fabian arrived on-time (with a preceding text letting me know he was on his way... always…read moreappreciated.) He quickly fixed the problem faucet installed by another plumber and made suggestions on improving the water shutoff situation. He was knowledgeable and helpful. Definitely use again.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I called on a Sunday evening in August hoping to get a tech to check my malfunctioning a/c ASAP…read more The answering service said a tech would be there Monday morning. Steve K from Riddick was knocking on my door at 10am Monday morning. He quickly and efficiently diagnosed a blown fuse, repaired it, and was out the door in less than 40 minutes with my air blowing cold again. 10/10, will call again

The service was excellent, up to and including the Dispatcher I spoke to and the two young men that…read morearrived at my home, on time, and ready to work. They kept me apprised of the situation, and explained to me the procedures, and the cost. I know very little about the intricacies of plumbing, but those two assisted me much to my considerable satisfaction. The customer service was outstanding, and I wouldn't hesitate to call All American again, if the need arises.

I just have to say it bluntly - 2 guys came in, I showed them my laundry room, flooded from an old,…read morebacked up drain. My shop vac was to the right of us as I was using it to get the water up the day before. I told them I can use it myself, they said no no sir, we have our own shop vac we'll use to get the water up. They said verbatim "we'll take care of the water." Well, they did not. They cleaned the lines doing the hydro jet and apparently got my dad to cut them a check while leaving my laundry room and the adjacent bathroom, flooded with nasty-soot filled water. It's amazing how they didn't check with me prior to finishing, they just told my pops who's 77 and struggles to get downstairs they were finished, and we took them at their word. I guess if they checked with me, I would have asked them to suck up the water, hm starting to make sense now? Don't cut corners: if someone says one thing to me directly, makes me trust them only to avoid following through, makes me want a chunk of my money back. Then, when I called and spoke to Malinda to get answers as to why they left the area flooded and in worse condition, they had the audacity to say it was like that before they got there and that I needed to call I sanitation specialist because they don't deal with that. It ain't your fault Malinda, but damn how do you make a mess and not take responsibility for it? I appreciate your companies response time in getting out here, but my before and after pictures speak for themselves: you didn't finish the job properly, and the two guys who came out knew they weren't done but took advantage of me in that I was not the one paying. They lied to my father, said they were done and left. Now I'm stuck with puddles in my carpet outside the bathroom. Shake my damn head. Thousand bucks for 30 minutes of work, and they couldn't do what they said and get the water off the floor. There's more water and sewage in places it's never been, appreciate the warning. Why would you guys assure me you'll do something, only to not do that one thing. Now you guys suggest calling another company to clean the mess yall made. Who does that.. it's evident you do not care about your customers.