Very timely and very professional. Shannon explained everything he was doing and let me see the…read morecamera before and after the blockage was removed. Considering how quickly they came to the rescue, it was an incredibly reasonable price for exceptional service. THANK YOU for your informational help - I loved learning more about how the pipes work and how to better care for them. Highly recommend.

First off, in all fairness to Shannon, I had him do a job for me. I'd never used his service any…read moreother time. Shannon was okay with me the time he came by. He was informative, and knew his stuff. But today, this morning, when I called. a gentleman answered the phone. He came across as off putting, telling me to call back around ten, "You might catch up with him". When I asked him if I could set up an appointment. He just hung up on me. So, I won't be calling them again.

Excellent service! Had a leak originating from the upstairs bathroom and Robert explained it was…read moreone of two things. He was knowledgeable, efficient, communicative and friendly. Will definitely use this company again if the need arises and ask for Robert.

We finally found a good plumber! We'll be recommending them to friends and neighbors. Not only did…read morethey fix our problems, they patiently answered all of our questions. We had an outdoor faucet that had been dripping for years. Other plumbers brushed it off and wouldn't replace it. Byrdman replaced it for a reasonable price. It was in an awkward place where ceiling drywall had to be cut to get to the pipe leading to the outside wall. They had to cut the pipe to replace the faucet. We were pleasantly surprised at how small the hole was that they made in the drywall. Small enough that we can fix it ourselves. We also had them replace our kitchen faucet and replace the leaking turnoff valves underneath the kitchen sink.

I'm very disappointed that I paid $1025.00 to replace my water regulator for low water pressure,…read morewhen it wasn't needed; due to the old water regulator reading the correct psi.

They always do a great job and respectful. They've been my go to for my AC replacement and toilet…read moreseal fix too. I also feel they are honest about what I need too.

Be prepared to feel cornered for $$$…read more They were polite and punctual. They correctly diagnosed and resolved the issue. However, their payment set up made me feel like I had been fleeced. We had bought an old house and they did our sewers line inspection in August 2025. They said everything looked great. After that we had someone refinish our basement and another contractor redo our kitchen while we were living out of state. We moved into the home in June 2026 and soon after had flooding issues in our newly finished basement. It was obvious from the sequence of events the main sewer line was clogged. We even called the city to check if there was a downstream issue and there wasn't. The plumber came and after several calls to his supervisor agreed it was an issue with the main line. He then held out a tiered system that we had to agree to ahead of time and only the top 2 tiers actually promised to resolve the issue with a comprehensive scope and treatment would be a little over $3000 and come with an 18months assurance (this was not the highest tier). I don't remember the details of the tier below since they said I was forbid from taking a picture of the tiers and payment options but it left ambiguity to whether it would completely resolve the issue. I asked if I could discuss with my husband who wasn't home and he said that was fine but if he left the site he would have to charge me just for coming out even if I wanted them to scope later. So I asked him to step out and discussed with my husband. We tried to clarify if there were diagnostic and pay options and we were told we had to pick a tier. We felt kind of stuck because if there was horrible damage and we didn't agree to the comprehensive package we could be in it for so much more money and it honestly wasn't clear what that process would even look like. I asked if it meant anything to the plumber that his company had said things looked good less than a year before and he said old pipes can develop scales quickly and they didn't guarantee things if we didn't select a tier that would guarantee it. So I agreed and gave him half the payment (about $1500). He gave me a carbon copy saying the gist of what that "tier" selection had promised. No other real contract, just a carbon copy sheet. The next day he showed up with 2 other guys and scoped and found a rag and a plastic bag stuffed in the drain. Not his fault, likely one of the 2 companies that were renovating. Can't prove who. But it cost us a little over $3000 to have a rag and bag removed from the drain because we were cornered and given worst case scenarios the day before. None of this is exactly dishonest, and I'm sure if the problem had been worse with needing our sewer descaled or something we'd be so thankful, but it feels insane that I spent $3000 on that. I also have some anxiety that I have no typed contract that guarantees the 18months of assurance nor exactly understand what that includes... I think people should just be prepared that they will be put in this situation if they call with a flooding issue and to understand how much cash they will part with.

Fast service and the technicians were lovely. Advised us on an easy DIY fix for one pipe, unclogged…read morethe other. No upselling, just a problem solved.

Our house shutoff valve started dripping, so I took some photographs and sent them to several…read morecompanies for quotes. Plumb Right Plumbing responded promptly and courteously with a written proposal and competitive price, and I indicated I wanted to move forward. Their area manager called me to schedule the job, and they were able to fit me in by the end of the week. The Technician Chris showed up on time and did an excellent job -- he explained the work, asked multiple times if I had any questions, and best of all gave me a choice for how he would do the work -- I actually opted to skip installing a new valve and simply sleeve the replacement section, since there was already another shutoff valve installed before the old one. Less valves to worry about! He also made the sleeve extra long to remove some corrosion showing a foot before the valve. This was a 5-star experience and I will call them again the next time I need plumbing help!

Came home last Friday night to the sound of running water. The bathroom floor was flooded but…read morecouldn't figure out where the water was coming from. I took the top off the back of the tank and it was spraying everywhere. I got on google and started calling around. Since it was 8:30 at night, everyone I called quoted insane rates! Shelby answered, I explained the problem, he gave a very resonable quote and was at my home in about 20 minutes. I can't say enough good things about him. Everything was done on time, as quoted, and very clean! I will be sure to call him again if I ever have any plumbing needs!

Superb service at a reasonable price. Ryan and his company have recently replaced a bathroom sink,…read morefaucet and old crusty pipes, and installed a new toilet and valve. Highly recommend!

These guys are amazing! We had several issues and they came out same day, gave us an amazing quote…read moreand stuck to it even though they found more leaks than what they had originally been called for, the quality of the work was impeccable, they triple checked their work and explained everything to us, and their customer service is beyond reproach. They have made a life customer out of us and I highly recommend them for anyone, whether for big or small jobs. Their prices are extremely competitive! They are awesome.

Knowledgeable, reliable, dependable and friendly are a few words that come to mind when it comes to…read moreNortheast Plumbing! Not only was the representative able to resolve the issue but they also took the time to explain some of the very important nuances associated with the importance of doing certain things to ensure the work met county code requirements. They also assured me that I could call them anytime if there was a problem. That is why I will only call Northeast Plumbing for all of my plumbing needs because they get the job done right the first time at a very fair price!

I highly recommend Titan Jetters for your plumbing needs. Steven was very responsive, provided a…read morereasonable quote and worked hard despite numerous obstacles to get the job done. Steven is honest and has a great work ethic He jetted my kitchen line over a couple of days and replaced an aging toilet. Both jobs had surprises but he stood by his quotes.

Titan Jetters. Good company. Great entrepreneur spirit. Good work and fair prices. I lease a SFH in…read moreNOVA and thee was a consistent *drip* in the master bath shower. It didn't really bother me but it did bother other family members. Apparently an ongoing situation with this home that has some water pressure and other moisture problems. Steven came out and started with the least expensive fix, which did not fix the drip. He kept analyzing the problem to get to the mostly likely issue and was able to resolve the problem without a lot of trial and error. Now drip free! This man really knows what he is doing. Odd name for a business and I'm guessing his speciality has to do more with water lines, but he solved my shower drip problem. (PS...some of the larger companies in the area were not transparent in their pricing and a lot more expensive). Happy to give this burgeoning business owner a shot and I'm glad I did. You will be, too!