Replaced my hard drive. Didnt try to up-sell when asked about replacing computer. Honest repair.

TLC was awesome. My computer's hard drive crashed and I am am engineer that has some understanding of computers. Esteban and is colleagues were great in cloning the drive data before it failed. I got all my data back and my laptop now has two 1TB hard drives in it. They did a great job loading windows back and I am now back and running with minimal stress. Thanks again to the entire team at TLC, you guys are A+ rated in my book. read more

John the owner is honest and gives you a fare price. His employees are the same. They know what they are doing. Pulse if you want to sale your device he'll put it in consignment read more

Recently had my computer serviced by Robert as my unit would not boot up properly. Robert did an excellent job restoring my computer to good health and fully operational status. Robert is customer focused and very helpful. read more

I had a great experience and the manager and associate were able to help me out with my laptop. I will recommend and come back for any IT issues read more

This store is the best....great service...very friendly....they always fix ur stuff for good prices... the owner is a very kool guy.....Thanks.... read more

They were very quick, cleaned up my computer as promised and it is now running like a champ.

Jorge at TLC was great! I had a virus & needed my laptop back ASAP & he made it happen! They are reasonably priced, although no warranty on services. Overall great experience! Highly recommended :) read more

Complete wizardry. My lap top is more than 10 years old but John and the crew keep it up to date and working in light speed - And they get the work done super fast. Trustworthy, responsible and possess the necessary expertise to get any job done with complete satisfaction. read more

The Power supply quit on my HP Desk Top had TLC do a Diagnostic to make sure. Replaced the power pack with a new one in three days had my computer up and running like new. They are very professional and very fast. Would recommend TLC to all. They also do phone repair new glass, will replace power port ect. read more

I have been a Customer with T L C Computer solutions Since John opened . Back when he was at 5 Star Travel. John & his Team are the Best. I recommend T L C Computer Solutions to everyone..!!! read more

Took a laptop computer in to replace the hard drive. They were very knowledgeable and friendly. They were very patient with my elderly mother as she explained everything about her computer needs. We will definitely be back. read more

Excellent work cleaning my computer and re-installing software. Terrific customer service. This was my second time at TLC and returned because of the quality support I previously received. read more

I managed to set all my icons to microsoft word, but only on one user. I rely on my computer for school, so it was a blessing to take it to a knowledgeable staff. Friendly was a plus. Thanks to TLC, I'm back in business. read more

I have used TLC since they opened. Great service and very knowledgeable. The prices are competitive and my PC was diagnosed and repaired in short order. Wouldn't take my PC to any other business read more

I had my laptop diagnosed due to and error on startup and for a new hardrive installation. Although I didn't go through with the new software installation, they installed my hardrive into my laptop, they didn't charge me for the diagnosis, they tried to see if they could salvage my old hardrive, and even gave me a $20 discount if ever I decide to get the new windows installed. They were all very accommodating and pleasant during my visit. read more

I recently had locked myself out of my laptop because I changed the PW and forgot to right it down. After trying every thing I knew to do including going on Google for answers I decide to contact a Computer Repair. I found TlC through the internet Yellow pages and called them. I spoke to a brad or brain (not sure now) and explained I was locked out. He told me over the phone that in order to fix the problem they would have to use an outside software but that if I brought it in he could fix it at his location for $30 dollars while I waited. He never asked the model or name. I drove more or less, 15 miles one way. After getting there, I was first greeted by one of his personnel and told him I had called and he appeared to have been waiting for me. He took the computer and about that time brad or brain came to the front desk and emmediately began having me fill out paper work. The employee then took my laptop to the work area. He came back shortly and spoke to brain or brad about some issue. Brad or brain then told me that there was an issue getting into the bios and wanted the password. I gave it to him (verbally). don't know what happened after that but he then told me that he was going to have to keep the computer for at least 2 days and that if he could repair it it was going to cost 60 dollars instead of the 30 quoted. He also said that he wasn't sure if he would be able to fix it because he had to "FLASH" the bios (whatever that meant) and recover or change the original bios password before he could even get to the windows access because the hard drive was locked out as well which was a separate issue to the original problem. At that point I wasn't sure if I was being given CPU jargin or what. I left the computer on Friday, he was supposed to have called me in 2 days which I assumed would be Monday. I ended up calling him on Monday at about 3:40 pm. He answered saying he had already called my phone number and left a detailed message. He said the only way to fix my computer was to replace the hard drive because it had been encripted and there was no way to access it. The final charge was to be $120 dollars because he was saving me money. The conclusion: I declined the service. Instead, I drove 15 miles or so back to the business, I picked up my computer (Fortunately) there was no charge but then why would you charge if you didn't do any work, Right? I then took my computer home. I fired it. had to put in the password to get passed the bios, I loaded a CD/program I downloaded from my friend. Rebooted the the computer with the disk in it. Less than 5 minutes later I was in my computer. Made another administrator account, changed the password on the account I was locked out of and I am typing this review on the computer they could not fix for 30 dollars. I have written this business a letter and would post the letter on here if I know how to do that. Anyone interested in receiving a copy email me at lima31511@msn.com. read more

Bojan, the General Manager came over to my house after I just moved and had difficulties with the computer and printer all working. He came out, was extremely thorough and excellent in everything he did...He is not only a fabulous technician but a great guy as well! All of my past experiences with them have been great...they are always there for me and I so appreciate everyone there!!! Judy L read more

Ivan I believe the manager's name was is very unprofessional. They misplaced my tablet in the laptop area and took days to find it during crucial timing. Took almost 2 weeks to finish the job. They did not return phone calls. Truthfully they only got a 2 star because the owner is professional to an extent. However he is what I found out rarely on hand at this location. Therefore I would recommend staying away! Go to a better shop. read more

Had I done my proper research in finding a good repair shop to trust with my $1300 Mac laptop, I wouldn't have this many problems- if not more- with my machine, and I wouldn't be at Apple right now with them telling me there's only half of a battery supporting my laptop when I specifically went to this location to have them replace my battery. Not only did they put a half ass battery in my laptop, it was a 3rd party battery and now Mac can't start any repairs on it because it is not their product. They are not approved as Apple authorized service providers, so I wouldn't advise you to come here if you want your devices to be fixed properly. read more

We use them all the time for broken/cracked screen repairs on our different phones & they ALWAYS do an expert job & the prices are very affordable. Great job repairing/cleaning our computers too! Professional customer service & great work!!! Will continue to use them for all of my computer & cell phone services. read more

For every business that gets a bad review someone forgets to give a good review to the businesses that deserve it. I recently spilled water on my laptop and brought it in to TLC Computer Solutions to have them look at it. I dealt with John the owner and he was very thorough about their process and how my situation would be handled. I do a lot of work on my computer and needed it quickly. John explained that they have a warranty service that would cost $60. Basically, instead of me working with my computer vendor's warranty department TLC would. This seem to me to be the best way to handle things as I didn't want to waste company time fixing my computer. John contacted me throughout the process to give me updates and gave me accurate time-lines for when my computer would be completed. I ended up getting my laptop back as if nothing happened and I ended up paying $40 (thanks Yelp) because Yelp had a $20 off first time check ins. I will definitely recommend and come back to TLC for all my computer needs. read more

Great and honest people. Back's up there work's and will not over charge labor.Are the only one's I will take computer to fix it.

We had two computers with different problems. They diagnosed them quickly and gave us a great price to repair them. Plus they gave us some different options and corresponding prices depending on what worked best for us. The repairs were completed in a reasonable timeframe. Even after we picked them up and everything was good again, they provided additional support to fix some very minor issues and explain a few other things related to the repairs at no additional cost. Jorge was great and even offered to stay a little later one day after closing to accommodate our busy working schedules. I will use TLC again for all our computer needs!! read more

I used them when my laptop wasn't working properly. They gave me honest advice about the services I would need to get. I ended up getting a back up of my contents on a flash drive and receiving my hard drive. I donated the leftover pieces to them. I was very satisfied that I was able to get my documents when I thought they would be gone forever. Thank you! read more

I called TLC with a simple question, and they answered it honestly and easily. I didn't buy anything from them, but their customer service was all I could've asked for! read more

Professional and knowledgeable. John did a remote repair with me, which saved me a trip over there and time without my computer. It is my go-to place for any computer problems in the future. I am 100% behind them. read more

This is a great company to use for both your personal and business computer needs. They always provide awesome service both at their office or in your own office should you need a personal visit to fix something. I appreciate the service and the price. I would recommend them read more

john came over to install new wireless router & download security..Also pointed out programs I did not need on laptop that were slowing it down. Laptop is faster now. He did a good job read more

My Sony VAIO was spontaneously shutting off. I contacted TLC by phone and found them friendly. They invited me to drop by that day which worked well for me because they were close to my home. I received a phone call within a few hours with an estimate. My computer was 6 years old but I wasn't sure it would be worth repairing. John explained that I had a quality product that could not only be repaired but also made more efficient for less than the cost of a new computer of comparable design. I love what TLC has done for me! My computer is cleaned up and working more efficiently than it ever has. The downside is that some data was lost in the process. The shop was extremely busy but I had a firm deadline when I needed the computer returned and they met it for me. I would definitely recommend this computer shop. read more

Fantastic service! Our business has relied on TLC for the past few years, and we have never been disappointed. In fact, this business goes over and above what you' would expect. John has helped our business through many a computer crash/virus/malfunction, etc. and he has done so with lightning speed. John is able to explain issues to us in non-techie terms, and he always gets the job done quickly and at a fair price. We can't say enough great things about TLC, and especially John! read more

I am happy to say we have been taking our computers to TLC for years. The owner and his employees always show care with our computer problems. They listen and have always been helpful to us. They are knowledgeable and give very good service. We are very satisfied customers and you will be too. read more

I have known John and been taking my computers to him since he started in his garage. His company is amazing. He and his people, especially Matthew, are the only people allowed to work on my computers. They are affordable and a pleasure to work with. TLC is fast and I have no problems once my computer is repaired. They are honest and I have no compunction about recommending everyone I know to them. Quite simply I wouldn't go to anyone else!! read more

John and his staff at TLC computors got me back up and running within a reasonable period of time. They always kept me in the loop as to how things were going and the issues that they incountered!! Great Job TLC Computor Solutions!!! read more

They took my 6 year old computer that was so slow it was almost useless and they repaired it so it was 100% per cent better. They changed the operating system from vista to seven and the pc works great. The price was more than fair. I would recommend them to anyone. read more

Awesome company! They fix it fast and they fix it right. Whenever we have a networking or computer need, we call TLC and get it handled.

Wonderful business and extremely helpful. I had a hard drive out of a computer that had crashed and I had tried several times to recover lost info and pictures from six years. They were able to recover everything and then some. It was wonderful not to have lost all of this information. read more

I have an old computer that I am very happy with. The only problem I seemed to be having was it so slow and sluggish. TLC reiterated to me that they would clean it up and call me with the options. They were honest and did not try to sell me anything that was not needed, and it only needed a tune up! read more

they are still the best at computer repair, but i no longer trust them to repair my tablet and am sceptical about my phone