Over the weekend I created a plumbing emergency. Let's just say drilling through your main hot water line is not a way to start your Saturday afternoon. I tried my best to fix it but it was beyond my skill set. I called on Sunday morning and was called back in less than an hour. I was told that they were booked solid for that day but could get me someone the next day. I called back on Monday morning and they got me a quick appointment and had Danny out to my house in about 30 minutes. He did the job no problem and got my family back the hot water I had taken away. Danny was professional and courteous and knew his stuff. I will definitely be using them again when any issues come up. Thanks again TLC, you guys really came through. read more

The owner is completely unprofessional. I have never felt more uncomfortable with a plumber in my life. His comments were in bad taste and borderline lewd. I don't recommend this company whatsoever. read more

Terrific experience! We have used the same plumber for 20 years but since he retired we needed to find another, reliable plumber. Well, we have found him. Thad and his crew came out to install a tankless water heater as well as a whole-house water filtration system. They were on time, very friendly, and most importantly, did a fantastic job! Can't be more satisfied with their work. They will be back at our house for all our future plumbing work. Highly recommend. read more

I have been a customer of TLC since 2005. You name it, they have done it all in my homes. From garbage disposal, to installing toilets, shower arms, etc. Timely, and if you are not completely satisfied they come out until you are! I would highly recommend them for all your plumbing needs! read more

I have used many plumbing companies over the years. I had a rather expensive job i needed done. I had 5 companies do bids. Thad blew everyone away by well over a thousand bucks. The job was done top notch and two years later its still perfect. Since then i have done several other upgrades/jobs and they are the only company I call for all my plumbing needs. They are always courteous and on time and I welcome all of their employees into my home without reservation. To Thad and all the crew....KUDOS KUDOS KUDOS. You guys are the best. Thank you for everything. read more

Tough to get excited over a plumbing problem, but TLC deserves kudos from our perspective. Needed a failed faucet in a roman tub fixed where access to the underside of the tub was "tiled over" by the building contractor. As the water poured into the tub, I went out and turned off the gate valve in the garage where it immediately snapped off inside the brass fixture. ( House is nice, but 18 years old and things happen after so many years. ) Scott from TLC came out and took care of the gate valve and pressure regulator assembly where cutting and soldering in replacement copper piping and brass assemblies were required. ( Not inexpensive, but he showed up the afternoon I called with the equipment required on the truck! ) Next came the roman tub faucet failure. He stopped the gusher of water overnight committing to returning this morning to arrange for permanent repairs. Rather than tearing out tile and the backboard on the face of the tub, Scott pulled the failed faucet and went on a search for a new replacement of a manufacturer discontinued assembly. He drove 100 miles round trip having dropped into a small old fashion "mom and pop" plumbing supplier where the owner dug through his stock and found exact replacements for both valve stems. ( This saved us HUNDREDS OF DOLLARS in that his work upon return lasted less than one hour and saved us the nightmare of replacing both drywall and tile in a visible part of our master bathroom. ) We are repeat customers of TLC and highly recommend their services for anyone who desires a licensed and insured plumbing contractor with courteous employees who even wear protective booties while on the premises and clean up after themselves without fail. 5 STARS! Jeff Smith, Carlsbad read more

TLC (Thad) came out on a Saturday, provided us a very reasonable quote, and completed the repairs later that same evening. Since we could not use our shower and/or washing machine, this saved us a lot of headache. Professional, informative, and friendly - I can confidently say we will call them again if we need plumbing assistance in the future. read more

TLC has assisted me with a number of plumbing needs over the past 10 years, from new on demand water tank installation to plumbing emergencies. This evening's experience is what I have come to expect from this company: timely response, professional, skilled technicians, and a willingness to explain the process and listen to customer concerns. Brent Schmidt, Service Specialist was kind, patient, and took the time to walk me through the process. I will continue to use this company for any plumbing needs. Thank you, AnneMarie Dowling read more

We called a couple of plumbing companies on Saturday morning for same day service and couldn't find anyone to come out before 5pm. Called these guys, who at first took our name and number and said they'd call us back (which I wasn't thrilled about), but we did receive a call within minutes and the technician was at our home about 25 minutes later. He fixed the problem, was very friendly and professional. Unfortunately, we had to call him back out when we thought the problem had flared back up (it was a minor issue that resolved itself), but he came immediately back out without any complaints and didn't charge us for the return visit. He told us he was on call until midnight and that we shouldn't hesitate to phone back if any problems recurred. We will definitely use them for future plumbing needs. read more

My husband and I have called upon TLC Plumbing twice in the time we have owned our home and, both times, TLC was able to provide same-day service. The first instance involved a clogged garbage disposal. The second call involved a failing water pressure regulator. TLC Plumbing sent Tom out to replace our water pressure regulator, and he was an absolute delight to work with! Tom was very thorough, professional and kind. We highly recommend TLC Plumbing to anyone who is in need of honest, prompt and professional plumbing assistance. read more

my mom called them for a little drip in kitchen faucet...she went to home depot and bought the guts for the repair of the faucet and calld TLC to fix it....long story short, the guy told my mom she needed a whole new faucet and he happened to have one in truck and 400.00 later...he was only there for ONE hour! My mom lives alone (83 yrs old) I feel like they took advantage of my mom and charaged her with a 300.00 an hour labor!!!! I will never have my mom call them again! read more

If ever have a plumbing problem, I call TLC, and have never been disappointed with the service or product for the last decade. Have an old home, and always a challenge. They are always on time, great staff and quality parts. Today was the most recent plumbing problem, and Brent did an excellent job unclogging the drain, and explaining to me what to put down the garbage disposal and not. read more

Found some flooding in the garage on Friday. My husband called a company that we had used previously and waited all day for them to return the call. Never did. He then found TLC Plumbing in a Christian yellow pages book. Called them and received a lot of advice over the phone. David from TLC came out on Monday evening and looked at what needed to be done. He made a couple of suggestions and then let us make the final decision on the route to take. David and another employee came out Tuesday morning to perform the work. Everything was done very professionally and they kept us informed throughout the job. They finished an hour before they said they would which was great and left the place clean! I would definitely use David and TLC again! read more

When first confronted with a slab leak, we contacted a plumbing and leak detection company. From there they recommended TLC Plumbing for our plumbing needs. We had a replumb done in our house and found the TLC staff to be very professional and well trained. We also were referred to one of the people they use for drywall and found him to be very good also. We definitely plan to use TLC and their staff again when the need arises. Couldn't have been more pleased with the final outcome. read more

Call them up to set up a time and date to get a quote for a slap leak that I had and I spoke with Mr. Thad Condon . Told him what the problem was and he said that what it was a slap leak . Well he sent out one of his service specialist Mr. David Olivas . Want to point out his guy is a total professional and straight up and honest. He did his survey and what would needed to be done and how it would be done. I show him the quote of Master Plummer and he said I should go with theirs . He stated he wasn't dodging work or anything like that it's because if he had to do the work it would be higher quote . The wife and I felt and truly believe David in what he said and what exactly needed to be done . Thank you Mr. Condon for having such wonderful and honest employees at your company!! My next time call for any work needed on my pipes will be to call Master Plummer inc. As I'm writing this review the Plummer is done exactly what David said they would be doing right down to the actual job detail. I highly recommend this company for all your plumbing needs!!! Thanks again !!! You guys are awesome!!! This appointment was on 7/15/2017 @ 11-1 time frame showed up at 10:40-45 early read more

Quoted $550 to replace a toilet. Got another plumber that recommended buying a toilet ($98) and installing it ($90). That seemed like the honest approach. Glad I didn't go with TLC in the end. read more

I've used TLC plumbing for years, including some difficult bathroom renovation work on my 80-year-old home (moving pipes to make way for a large medicine cabinet). They have never balked at a challenge, and I have always been impressed by the quality of their work. read more

TLC Plumbing is AWESOME!! They came to one of my job sites and changed angle stops that were old and would not shut off. They were quick, thorough, and clean. I was so impressed with their honesty and integrity and that they did not try to sell me things that I did not need. It is a breather of fresh air to find an honest company these days. Do not hesitate to call TLC Plumbing if you need help. read more

I called TLC Plumbing because I had a low flow in the shower for the hot water. They sent David Olivas to do the job, and I can't give enough praise for him. He is great!!! I know a little about plumbing and his quote was actually below what I had figured, and was done very quickly. He is very courteous and professional. I highly recommend Dave from TLC Plumbing!!! read more

Fair prices have them do all my work. They have replaced all of my plumbing in my condo. I had Pex installed originally in the building unbeknownst to me. Suddenly my 2nd year here it began to fail. I called TLC and they worked to fix the problem and run copper throughout my home. It was well installed and I have had no more problems with it. I recently had to get a new gas bib for my oven they were out within an hour and had me hooked up. Great job and a great company. I tell all my friends about them. read more

I called TLC Plumbing to handle a few things I needed done. This turned out to be a great choice. These people really do care. The professionalism was outstanding. The service rep that came out was Brent Schmidt. Brent made sure I understood what he was about to do and provided an up-front cost for the job. His attention to detail was the best. He can and will make it happen. I will use TLC next time a need plumbing services. Highly recommended. Thank you Brent for the great job. read more

Needed work done quickly so I agreed to the excessive pricing. Would not use them again...paid twice what the work was worth. My attempt to get a clear explanation of the pricing from their warehouse manager (Keith Phillips) was met with a defensive posture and an incomplete response. read more

The technician showed up on time, uniform was neat, and was polite and knowledgeable. He gave me a very reasonable quote to fix the problem according to what I thought needed done, that was $200 lower than another company. However, he wanted to try a less expensive way that required him gaining access to the pipe in the tight crawl space under my house with his snake, which wasn't easy. Through his persistence, he was able to clear the clog that another plumbing service was unable to do, and saved me 75% off the price of his quote to replace that section of the pipe. He was polite and I felt he truly wanted to fix the problem by the least expensive means. The effort he put into fixing the problem proved that. I would definitely use TLC Plumbing again! read more

Thad, the owner, and his employee did an awesome, very clean, professional job! I waited 12 years to get this done because the last quote was astronomical because of cutting the gas line and moving it. He had a creative and different approach and worked perfectly. I had my washer on a different wall than my dryer and he needed to cap off the old gas line and put a new gas line on the the other wall, a new vent and ductwork, cleaned up all the crazy plumbing done in the 1950's and hid it all on the wall behind the washer and dryer so now I'm not looking at 3 different pipes. He also took off an old piece of wood, patched it nicely to match the stucco and re attached the sagging sink so now it doesn't move even if you try. They cleaned up afterward, caulked all the areas needing it. These guys are legit. They are the ones to call if you need the job done right the first time and it needs to work and look PERFECT! My garage looks so much bigger now that the washer and dryer are side by side, I gained so much more space and don't need to squeeze between to machines to get to my exit door. AWESOME!!! read more

TLC charged me $60 to give me an estimate that was $400+ more than I ended up paying to have a leaking tub faucet fixed. Even after paying the $60, I still saved a ton of money by going with a different company. TLC was rude and was also the only company unwilling to waive the estimation fee. read more

Great service! David cleared out my (very) clogged bathroom line and shared important tips to avoid problems in the future. He was extremely positive and nice to work with. I will definitely call them again. read more

We hired them a few months ago. The person who came by was a shady fellow who told my mother he would do a snake job but that our sink would still have problems. So he charged my mother an additional $100 plus dollars to "fix" the problem. She was forced to write a check because the expense was higher than expected. She had no funds at the time they cashed it so it bounced. They instantly took her to a county collections office that started harassing my mother. My mother went to their office and paid them cash but the calls kept coming thru that we owed th county now after tlc already had received their money. We had to fork over three times the original predicted amount over the time span of 1 month. The sink was still backing up so we decided to remodel the kitchen. TLC has been Absolutely the worst experience for my family when it comes to plumber. Especially when we are remodeling our kitchen and find out their worker lied to my mom and made more of a mess with the plumbing. Thnx TLC for doing a horrible service. read more

Very dishonest, don't know if it is just the plumber that came to our house or the company as a whole. My grandmother had 2 leaking valves for the hot and cold for the washer, the guy scares her into replacing the drain pipe saying it is out of code, well no such code exists according to the city of san diego, but the main thing is he was not called there for anything having to do with this, and no problem existed with the drain..... they never called her back and now won't call my uncle back who tried to call on her behalf read more

We had a plumbing emergency due to a sewer pipe collapse on a Sunday morning that flooded our lower floor. My wife called a few companies and they were the only one that could send a plumber out that day. In fact their employee Brent arrived less than an hour after my wife called. He came in cleared the line and noticed a good amount of mud was coming down the pipe to the sewer main. He explained that mud should never be in the pipe and believed that there was a break in the pipe. He also explained the different types of breaks and options for each type of break. Brent recommended a camera inspection to determine the severity of the break and location of the break. I agreed to this and have it done on that same day, Sunday, so it wouldn't interfere with work on Monday. Brent charged me the weekday rate instead of the weekend rate and had to drive about over an hour round trip back to the warehouse to pick up the inspection equipment. He had me watch the video with him as he inspected the line. Upon inspecting the line he found a rock that broke through the pipe blocking it 90% and it was under the slab. Due to the blockage he couldn't inspect the line any further. Unfortunately, once he saw the issue he indicated all the easy fixes were out the door. They would have to go through the slab to fix. Brent then let us know what we could and couldn't do in order not to block the pipe again till we had it fixed. He then recommend a flood restoration company, Gold Coast Flood and Mold (Great company), that he worked with in the past. Due to the entire downstairs flooding we went through our insurance for repairs. Brent provided estimates and was great even though we had to postpone at the last minute do to insurance reasons. Brent brought out a colleague to repair the pipe due to the labor involved to go through the slab. Once through the slab they found another break in the pipe and discussed the issue & cost, which was very reasonable. Brent explained what work he was doing up front, different options for fixing, and the cost associated for each. At no point did I not know what work was being performed and the cost associated for the work. For a licensed, insured, and small California company their prices were reasonable. Highly recommend Brent and TLC. read more

So I called on a Saturday night and yeah, ok, it did say 24 hour service, but for real? How many people want to answer "That Call"? Mr. Brent Schmidt came to our rescue! He is 6'7" of awesome plumbing help!! The price was reasonable and the help was superb. Polite to the end, incredibly knowledgeable, no BS, and insisted on triple-checking that our problem was resolved to our satisfaction. I highly recommend TLC plumbing Inc. and Brent Schmidt as your service specialist. read more

We had a plumbing emergency last weekend, and the Technician (Edward) that they sent out was on time, courteous, and hard working. After checking and clearing the main line, it became clear toilets needed to be pulled. The work performed was professional, nothing in the bathrooms was damaged, and Edward cleaned up the space nicely (like the toilets had never been pulled out). The toilets flushed better than they ever had afterward too. Edward also kept me informed about what he was doing, and I got a great education on plumbing in the process!! I would highly recommend TLC for your plumbing ailments! read more

I would definitely recommend TLC Plumbing to anyone I know. Recently we had water damage in our kitchen as a result of a leaky supply pipe inside the wall. I first contacted another company and their plumber spent the whole day without success trying to find the source of the leak. Next day after a referral from my son, I called TLC and they promptly scheduled their plumber (his name was Tom) to come over the same day. I was impressed with his professionalism and interpersonal skills and it took him half an hour to figure out where the leak's source was. The repair was done promptly and at a reasonable cost. read more

I woke up one morning about a month ago to find my water heater leaking. It's in a closet in a laundry room off my kitchen. Water was pouring down through the adjacent cabinet. I looked on yelp and found TLC Plumbing. Within 30 minutes of calling, Larry arrived and stopped the leak and replaced the faulty vinyl hoses that were crammed on top of the stubby heater that was wedged into a cabinet. Larry explained that the hoses had crimped, causing the leak. He replaced them with copper hosing. I later discovered I had no hot water. I had shut off the power to the heater before Larry arrived and when I turned it back on, no hot water. Since Larry was busy on another job, they sent out Dave. Dave inspected the water heater and found that water had leaked into the top part of the water heater. He was concerned that it had damaged the insides. Dave spent a lot of time explaining my options. After much discussion, I decided to go with a new hot water heater. Dave installed the new one, taking out a shelf in the cabinet, so the hoses would have room to stretch out. I will definitely be calling TLC Plumbing the next time I have a plumbing problem. read more

Tom was excellent! He came to our home on a late Saturday afternoon after a pipe busted. He was quick and priced very fairly!

I did not have a good experience. I called the owner (Thad) on the recommendation of a neighbor to ask about the price of a typical toilet install as I needed a Toto toilet installed, and he would not give me an estimate after asking 3 times over the phone (1st red flag) which I found unusual, since other companies were quite willing to share their standard range of cost for that service. Nevertheless, we scheduled a time when he would come out on the following Friday between 10 AM-noon to provide an estimate. Friday afternoon: no one had arrived at my house nor called (2nd red flag; BTW I took off work to meet them that morning). So I called. Thad answered and said he needed to check the schedule. Then I received a call from one his employees shortly after saying that he was running 2-3 hr late so he could come by later because he was with another customer (I had to work that afternoon since I already took off that morning to meet them). His employee, however, was happy to provide me with an estimate over the phone ($245-265 for their typical toilet install labor cost only), which was a full $150 higher than other estimates I had gotten from other highly reputable plumbers (3rd red flag). I was pretty done at that point having wasted my entire morning waiting around to have to call myself because they didn't show up and then receive an inflated estimate. Then Thad called again and said he had called me that morning he thought around 7:45 AM and the call "definitely" went through. I did not receive any missed calls nor voicemails that morning, and anyone that has a cell phone knows this (4th red flag). That means either 1) he was lying, which I suspect based on the tentative nature of his voice when he said he had "tried" to call me that morning or 2) the company wasn't able to accurately keep track of my phone number, (which they already had record of from my previous call and I had confirmed earlier that week), neither of which is good. No way to treat a new customer who was recommended to you! Never going back...bad feeling. Advertising as a "Christian" company also is no guarantee at all for honesty, good service, or professionalism. In fact, that might even be a 5th red flag. read more

I had a waste water backup at the kitchen sink. They came out on a weekday and cleared the line from the outside clean-out. Everything was fine for a couple of days, then the sink backed up again. It happened to be a weekend but I called anyway (prices double on weekends) because the problem persisted. The plumber, a different guy, said the problem was "different". Really? Same sink, right. No, he says, the drain INSIDE the house was block now. This should have been checked the FIRST time! No, it's completely different. I am an architect for 40 years. This is just wrong. Total bill for unblocking this one drain? $486. Use this plumber at your own risk. read more

Wow!! I was hosting a wedding for 120 people. My bathrooms backed up and started flowing into my ballroom. It was 10pm on a Saturday night...nobody could come out until monday... I have a church service at 10am and another party for 120 people the next day! What was i going to do? Issue huge refunds? Disappoint and anger my clients? I was discouraged. I didn't give up! Dialing and dialing just to hear the same answer...We can't come out until Monday.. I dialed the next number...and I heard an actual voice! I was surprised! It was Thad from TLC and he says to me...we will be there in an hour! What? Are they really coming? Danny showed up right at 11pm. He was my angel! Quick, honest, clean and smiling! He cleared my sewer line to find that someone flushed a fork. Ugh! He was awesome!! TLC saved me and it was back in business! Amazing! I will be using TLC for all my plumbing needs! Thanks Guys!! read more

They have great customer service and were wonderful to me. Never charged me a dime either, in today's world it is difficult to find a company who's service keeps you coming back and makes you feel valued. This company is one of those rarities. I've used TLC in the past to fix my sink and dishwasher with wonderful service so when I noticed a leak in my ceiling my first thought was to call TLC. They came out right away and were very accommodating/understanding. After a long time in my attic trying to find the leak's source, no evidence could be found, (I was up there the day before and couldn't find evidence of it either). David suggested it might be coming from the A/C and to call A/C repair first before going further; he then told me he wasn't going to charge me even for the assessment. Next day David even called to check up on the situation. I've spoken with the owner and his wife on the phone as well and they are all so nice. I will definitely be calling them next time, service is great and their prices are more than reasonable. read more

We were getting into some rains and the house sewer repipe project needed to get done.TLC came over. The sewer pipe section at the City sewer main was excavated and exposed. The plumber looked and also under the house, said I'd receive an estimate in a couple days and left. I called the company up and asked to speak to the plumber that came to the house as I had not received the estimate. I got a return call about a week later, after trying to call again since there was no response from him. He apologized and said he hadn't done the estimate. I mentioned the sewer pipe was all dug up under the house and was exposed now and asked if he'd like to see it so he can finish the estimate. So he set up a time. He never came. Instead, he called and left a message saying he stopped by, rang the door bell and walked around to the side of the house and called my name several times to no avail. I called the next earliest workday and told him he never showed up. He made an excuse about the busy, long holiday weekend. I asked again if he wanted to come out to finish the estimate, and he said no. Then he quoted me a price that was over twice that of the other bids. I will not be calling this plumber for service in the future. read more

I called TLC Plumbing to replace a rusted out bathroom sink drainpipe as it entered into the wall. Looked like it was going to be an extensive demolition job and costly replacement to me. The plumber came in and figured out a different way to do it, and gave me a fast and reasonable estimate and had it fixed in under an hour. On the way out, I asked him how I could get an old leaky valve off of the garden hose spigot in the front yard. It was actually stucco'd on. He looked at it, went to the truck and came back with two wrenches and replaced it right there on the spot. FREE of charge! five stars--the guys were nice, they did what they said they would, and I want to point out that they could have hit me with a giant repair / rebuild upsell and they didn't. in the end, it didn't cost more than they said it would, and they even took care of another unrelated problem I had for free. Definitely using them from now on. read more