david's svc was bar none excellent. personalization upon entering my home. very clean and respectful of my home which is very important for me. knowledge of svcs provided was exceptional. provided step by step details of what was being done. awesome highly recommend. this was through my home warranty 1st american home warranty. read more

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Terrible customer service waited for a ac unit 2 months just to be told we ordered the wrong unit and now waited had to call to find out there is no unit and to ask my insurance for a cash out Terrible all this time and nothing read more

They call me to ask what day will work best for them to come to my home. I give them a day and they call me the day of service that it's not convenient for them, So I let them pick a day, and on the day they said they will show up, no call, no show. Don't waste your time and money on these unprofessional clowns. read more

Assigned by a home warranty company. They are impossible to get a hold of and don't respond. I did initially miss a call from them, but then tried for about a week to get a hold of them with no response. Emailed, and called more than 15 times. Their phone service has you "what for the next agent" on any of the many options they have (even complaints) and usually disconnects you after several minutes. I was able to get through to leave a voicemail a couple times, but never heard back. Contacted my warrenty company, and they tried connecting with them by phone, and low and behold, were disconnected after holding for 5 minutes. Maybe they do great work, but if you don't pick up the phone, return messages or emails, no one will ever know. Warranty company assigned another contractor who actually was easy to get a hold of and is coming out. read more

They should be in the circus business because these people are clowns. My home warranty set me up with them and for 2 days my warranty or myself have not been able to get through. I left a voice mail letting them know if they can't fix my AC to let me know. I have animals and a child in my 90° unsafe home. Meanwhile Barry's Construction set me up within 10 minutes. Don't bother with these jokers read more

Misleading, tech tried to pad his own pocket in a diagnosis outside of what the company does & write the ck to him. Will not allow them back in my house. read more

I'm a tenant and we reached out to this company in hopes of getting our ac serviced as it's blowing hot air. Owners gave us his contact cause the out the country but nobody responds. It's a 104 outside my house so 118 in the house with no air. We call no answer. We email no answer. He calls back says I'll be there tomorrow at 145 yet it's 5 and not even a call to say I'm caught up. If this is how business is ran this is not the company to ask for help. Do better!! read more

We were assigned this company through our home warranty to fix our heating. They scheduled an appointment quickly and showed up on time. And they fixed our heat! But our A/C and heating system are in a shared unit and now our A/C doesn't work (it worked the day before they fixed the heat and was no longer working right after). My husband reached out to the person who came who basically denied any responsibility. read more

I wish I could give them minus stars, my home warranty send me to them, they set up appointment I got text and email from them as poof, but no surprise no one show up, so after waiting for 2 more hours I called them but no answer from them ok I understand sometime you get stuck with work yoy don't call back, but I kept calling them for 3 straight days , leaving them voice notes but no one contacted me back, I don't know how good their work is but if they don't show up or answer calls I'm sorry i would give you minus stars read more

I was given TNT heating by my home owners warranty. Dave called at 10:30 and stated that they were 5 minutes out, and I needed to be available now. I told Dave that I was at work and needed at least an hour before could be there at my house. He stated We have a crew in Merced and if it's really an emergency you should be able to make it. It's an easy 30-45 minute drive home with traffic, I told him that I'd just have to call someone that was more accommodating to my schedule . Dave hung up on me. I tried to call him back ...twice. Not taking my calls bad business read more

Service Tech. Chris, from TNT Heating and Air performed a heating call on package unit on 2 story roof, Tech. stepped and smashed roof vent shroud,left behind unsecured trim covers and screws behind unit on roof. Invoice stated tech. had replaced capacitor,old capacitor still in unit. Tried to reason and explain to David "guy in charge" and stated the above,he denied my claim and was combative and hung up on customer. Beware and be attentive when these guys service your A/C heating, I've reached out to Home Warranty Co. and local news feeds to make people aware of this company's dealings. read more

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Horrible employees, not professional what so ever. Im so disgusted by this company. They used our phone to send themselves the invoice but instead sent themself pictures from our photos. Deleted the message, and we caught them, by seeing what the person sent. This is the most creepiest stuff I've ever seen. Im going to take legal action against this company, cause supervisor didnt even help, he just tried say it wasnt that big of deal. This so disgusting. read more

I put a request through my First American Home Warranty and it was scheduled for 7/12/21between 11am-4pm in Manteca and they never showed up. No call, no nothing. I call back that night and the next day, leave 4 voicemails in different departments and not one word back. So unprofessional, at least call me and tell me you are going to be late or not show up at all. I had to call my insurance company to cancel because this company obviously don't care. Get it together. read more

We had an HVAC issue and called our home warranty company and they sent out TNT Heating and Air. They sent a young man as the technician who was a very nice young man but did not seem very knowledgeable about the profession or his trade. He continually had to call someone or the office and get instruction or direction as to what was going on with our HVAC System. He then gave us an estimate that was VERY high,(over $400) so, we said no thanks and that we would wait and shop around, which we did. He also took the $75.00 service call money and fixed nothing. I called a friend who is an HVAC contractor and he said that quote was way too high for the work needed. So, we called back the home warranty company and complained about TNT Heating and Air, and they sent a different HVAC company out which was great! There was no $75.00 fee (because we already paid it to TNT) and the new company changed out the part and we were up and running. No extra fees were required. We feel like with TNT, that there was a bait and switch done. They came out, took our $75.00, and fixed nothing. They wanted more than $400 more to fix a small issue. So, buyer beware... To the owner of TNT heating, if you cannot make enough money working for home warranty companies for the $75.00 fee, then don't do it, and do other repair work and be honest about the repairs you do. Don't price gouge people. Also, don't send technicians into the field that don't know what they are doing. Good luck and best wishes to you in the future. You can always change things and your service reputation. read more

Home warranty service call for my A/C.. as soon as I placed the claim.. Bam! David from TnT calls me to setup an apt. I asked for an evening apt because I work until 3.. he replied.. "no problem" "I'll send someone between 3-5 pm".. When I arrived home at 2:45.. TnT's service tech Joe was waiting outside my home.. very professional thorough and fast ..these guys have restored my faith in humanity.. Thanks again TNT!!! read more

My home warranty company assigned TNT toe for furnace repair. I received a call promptly from David to schedule a day and time. On the day of the appointment, Chris telephoned to let me in advance to verify his arrival time. He was prompt, professional, and courteous. Chris inspected and repaired the unit in no time, showing me before and after pictures. I was so pleased that I asked about a maintenance service for both the furnace and air conditioning unit. Chris was able to schedule me on the spot with a very reasonable price. He returned as scheduled and completed the entire job in a 90 minute timeframe. I highly recommend TNT!!! read more

We had an extremely poor experience with TNT H/A . Our service request took a total of 19 days to complete. We heard excuses and all kinds of reasons why our repair was not being facilitated faster. Chris the technician was actually very nice and extremely helpful, however the owner inferred that because we were a warranty customer we were not a high enough priority for him. I would not recommend TNT for any warranty related issues. read more

Our AC was not working and I contacted my home warranty company. They assigned our job to TNT. Their associate Chris was outstanding. He diagnosed the issue quickly and explained what he need to do to fix it. He got the job done fast and he even made some recommendations to keep the system running more efficiently. Great experience with this company, Chris is surely a great asset to their team. Definitely recommend TNT. read more

Just an update it took almost two months for the AC to be replaced. The vendor was not communicative - never answered phone, never returned voicemails lefts, owner called me once and talked but even when the home warranty tried to reach them they still didn't respond. Had to resort to emailing them which they STILL didn't respond to. We couldn't change companies since it was assigned by home warranty but man worst SERVICE ever. TWICE they conveniently "didn't have the equipment" the home warranty sent them DIRECTLY. DO NOT USE THIS COMPANY read more

Where do I start...the 1st time my husband and I needed help was in February during the cold season. I was blowing smoke rings from the cold in my house. The heater went out this guy was very pleasant, David. He was kind, on time, explained to us exactly what happened, and what he was going to be replacing. Then a couple of months later guess what, in our new home our AC goes out! Not only was he able to get out the same day but he was able to fix the issue had the equipment in his track and we have AC, we very much appreciate it in this 104ﾟ weather. Thank you!!! read more

TNT Heating and Air - Heating & Air Conditioning/HVAC Near Me

My wife and I were referred to TNT Heating & Air through our home warranty company (First American Home Warranty). We did NOT CHOOSE this company! A service request was initiated to have a diagnosis of our HVAC unit. TNT sent out a technician (Chris) on 8/17/20. The PURPOSE of this $75 service call was to actually examine the unit, do a diagnostic, then repair the Unit. Chris - the Technician was too lazy to do this. Instead he simply changed the filters in our hallway and replaced a fuse that was out! Something WE clearly could have done ourselves!! Chris - The Technician, believed this solved our problem - IT DID NOT! On the morning of 9/4/20, Two weeks later a huge wet stain covering almost half of the ceiling appeared. WE made a second service request with the home warranty company who sent TNT back out to our home to once again, diagnose and repair the system. WE contacted TNT directly due to the clear urgency of the matter. WE spoke with David Holt (OWNER), who told us our issue had NOTHING to do with the prior service call, and no one could come out today. David later called us back, sending the same Technician - Chris, to survey the situation. Chris - realizing the seriousness of the situation, finally, entered the attic and observed the HVAC system in the attic which was a mess! the water pan had filled with water, was cracked, and flooding the ceiling area, insulation soaked, and dry wall damage wet/moist to the touch! Chris the technician even went as far as to document all the damage caused on a job invoice at no charge. That all changed once the owner spoke with Chris - clearly denying all responsibility. The Technician admitted to not entering the attic, to not visually examining the HVAC Unit or backyard unit. Clearly, had he done so two weeks ago this horrible situation might have been avoided!! David (Owner) and Chris (Technician) both stated that the first service request DID NOT require a full visual inspection because the problem was the dirty air filter. After my wife and I made repeated calls to TNT that were ignored - David finally returned a call, only to be VERY RUDE and UNPROFESSIONAL! Telling US "I don't think we can work with you". David Holt and Lisa Conner who works in the office hung up on my us multiple times when called back for a follow up service! TNT then contacted our home warranty company stating they would not be coming out to resolve the issue. WE fully believe had they taken the time and done their job on 8/17/20 - the damage to our property could have been avoided!! TNT customer service SUCKS!! We are disgusted at the treatment we recieved and this entire experience! We definitely plan to seek legal action against this company! I HIGHLY RECOMMEND ANYONE THINKING OF USING TNT HEATING & AIR to - THINK TWICE! They are a very UNPROFESSIONAL, NOT REPUTABLE, INCREDIBLY RUDE and DISRESPECTFUL! JUST OUR OPINION. read more

I have had TNT out to my home twice now, both occasions were through my home warranty. Each Service Request was responded to and resolved in a prompt, professional manner. The most recent request was to see what was wrong with my Heater. I had to ask my home warranty company to reassign the request as the person that came out originally (Barry's Construction) was so rude. He took the covers off the heating unit, gave the heater a perfunctory glance then replaced the covers on the heater and walked out without doing anything to see what was wrong (Tech said he "needed to call the Home Warranty company before he could do any further work, as this was going to be at least a 3 to 4 hour job"). I was so pleased with the previous service TNT provided that I asked my home warranty company to reassign the service request to them. That was yesterday afternoon and TNT had their HVAC person at my house this morning, first thing! "Joe" arrived promptly (as he did on the previous visit). He was very polite and personable. He immediately inspected my Heater, went through his Diagnostic Process and found that my Heater was working Safely and Properly. He explained the whole process to me while he was working. He took the time to answer any questions that I had. He also let me know that if I had any further questions to feel free to call them. That is how someone does their job, is Professional and provides excellent Customer Service. What a difference from the other company! P.S. It was NOT a 3 to 4 hour job as the other company said it would be. Joe was here for maybe an hour, certainly not much more than that. read more

If you're not hurting for money why are you charging elderly people to come fix there ac in 100 degrees weather and telling them that you fixed it and leave and it never did work. Then when they call you back and tell you about it you just started cussing them out i dont think that is a good business plan read more

I went through my home warranty (ORHP), which set me up with David from TNT Heating and Air. He was prompt at first, which then led me to believe that I would finally get my heater fixed in October of 21. He told me over the phone "I don't really know if I want to continue doing this job or not", which I guess should have really been the first red flag. He came out to my house, took pictures, and about a week went by, he had to come back out to my house to take more pictures, and then he told me that due to a part that was no longer in service, he was going to have to replace the entire unit. After waiting an entire month with no heat, my home warranty people reached out to me telling me that he was no longer replying to their messages. I ended up transferring the work order request, and had THE part that was no longer in service in my unit within two weeks. This company is trying to scam people into replacing units that don't need to be replaced, completely fraudulent. I HIGHLY recommend choosing a different HVAC company. If you are in the Modesto area, I would definitely recommend Coaches Heating and Air, they were prompt, professional, and had my part replaced within two weeks. read more

19 days to repair my heating and air unit. Was informed that the price would be $75 due to warranty however was charged $225 for reasons unknown. Engineers were polite and respectful. Day one I paid the $75 for the warranty in full. The technician was unavailable to complete the job some days later the technician returned and was unable to complete the job. On the 19th day two technicians showed up and while I was out taking my wife to the hospital the two completed the job to my knowledge however, proceeded to strong arm my international guest into handing over $150 for actions not authorized by myself. The two left my home taking with them $150 and some of my property that had no business leaving my home later for me to find out that they want to charge me for the theft they committed. read more

I had T and T , David specifically, install my AC condensor unit. While getting our times aligned was a little difficult, David and his helper couldn't have been more professional. They did an outstanding job for us and it's clear that David takes a great deal of pride in his work. He did a great job for us and I am extremely happy with his work! I HIGHLY recommend their services should you ever need AC repairs. David pays attention to every detail and he ensures that his work is a perfect as possible. He was very informative and explained in detail what he was doing and why. You dont find this level of detailed work or service very often. I'm happy we found them and now, I'm going to enjoy my nice cool home. Thanks again David. read more

We had THREE service men come out. The first one said we needed a battery the second said we needed a motor and had to order the part the third came to change the motor after being confused on even why they were there then apparently remembered they had the part. This all was a three week process in 100+ degree weather. Now four weeks later it's STILL not working. The mail box is always full so you are unable to get ahold of anyone. OH and the last service men charged a service fee of 395 to clean the unit while they changed the motor and like I said DOES NOT WORK. We had another company come out this week and when he took everything apart TnT had wired it wrong,not strapped down the battery so wires were touching causing it to short out AND THEY PUT IN THE WRONG MOTOR. I WOULD NEVER USE THIS COMPANY AGAIN I RECOMMEND YOU DONT EITHER.THEY ARE FRAUDS. I ONLY posted one star due to the fact I had to pick something. read more

I did not like my experience whatsoever. The guy who stated to have "20+ years of experience" did not as the second guy who came from Ramsey Air fixed the solution and located the pipe. My AC was leaking and the guy said my only option is to have a new pipe set up through the attic. Yeah, I'm sure. His review was through his eyes. He did not bother to actually look it through. read more

Thank you for being on time. Thank you for a CALL announcing your arrival time. Your technician was fast, and very professional. I will most definitely recommend you in the future to everyone. Saved us for the high heat in our area. read more

Be careful. They charged our credit card for work they did not do. Stolen number and difficult to resolve. Something tells me this is not the first time!! read more

Home warranty company sent them out. Responded quickly. Came out and said unit just needed cleaning (was cleaned about a year ago), even though fan kept running even with unit completely turned off. Not even a week later, the fan kept running and now no cold air coming out. Warranty company finally sent them back out (weren't going to because 1st tech said it was dirty). New tech seemed very knowledgeable , said 1st tech probably just wanted to get home. Condemned unit (no Freon, relay bad and circuit board bad). Well, they never sent the 2nd report to warranty company. Wouldn't answer the phone, had a voice mailbox that was full. I finally got a hold of them. was told he would call warranty company and call me next morning. Still no call! Warranty got a new company to come out and Steve was awesome! Unit was full of Freon and wire was disconnected from the compressor, so no Freon would have run through, plus unit was shut off at unit on roof. Also, unit has no circuit board. Steve had no explanation for why they left the unit that way. I now have A/C blowing 54 degrees with an intermittent problem that Steve will be coming back to fix now that the fan is constantly running again. Don't use TNT, something's not right!! read more

These guys were honest and transparent with the work to my HVAC system in my home. I would recommend them to friends, family, and anyone reading this. Ask for Chris! He did my work at my house in Riverbank. He was professional, honest, and friendly. After buying my first home and owning for about a year, I decided to have my system inspected and maintenance for the upcoming 2019 summer. I did call another company first who pretty much came in and said I had to replace the whole system, which costs around 10k. Being that I had a home warranty, TNT Heating & Air was dispatched to look at the system and determined that the system did not have to be replaced, but actually needed a circuit board replaced. They did replace it. After that, I re-hired TNT to do their cleaning and maintenance to my system, and I am pleased with the work they have done. I can't say enough about the tech who came out. I appreciate the hard work, attention to detail, and passion Chris has for the trade he works in. Ask for him to service your home/business. Thanks TNT! See you next time for my HVAC work on my home. read more

Chris Villegas is one of the best contractors I've ever interacted with. Not only was he punctual and respectful, his work ethic is impressive. He went out of the way to make sure nothing around the work area got dinged or touched, he is incredibly knowledgeable and was able to find the problem almost immediately after trying all the normal fixes and examining the unit carefully and throughly. He cleaned after his work leaving my house impeccable. He literally treated my home as if it was his mothers home. This level of care and dedication is not commonly found in people. I could not recommend TNT and Chris more. read more

I have a First American Home Warranty, and called for service on my A/C Unit. They sent David with TNT this morning to service. He and Damion his apprentice could not have been more pleasant and professional. They were prompt, extremely polite, and had our unit up and running in no time. I would highly recommend TNT and will definitely be letting my warranty company know how great they were. Thanks David and Damion, house is way cooler :) Kathy M Manteca, CA read more

This is the most unprofessional company ever my children and I are out of hot water for two weeks now because this crappy company said they ordered a part to fix it but can't even fix the u it at all and didn't say anything then when confronted said he had to text so unprofessional I don't even know how they have a license!!! read more

Home warranty claim through First American. Joey was very knowledgeable and pleasant to deal with and performed the needed repairs to get the outside central air unit (downstairs) working again. He even ended up replacing the disconnect box along with the faulty capacitor, because it had some issues. He was professional and double-checked the air-intake filter and measured the temperature at the downstairs vent to make sure the system was up and running. I was very pleased with the service and found him to be very personable and easy to talk to. I asked some maintenance questions and he was happy to give me some tips, suggestions etc. read more

First American Home Warranty sent them out in June. They said they replaced a condenser. They had to be called back out due to the same issue in July. At that time they told me it was a maintenance issue and they wanted 495.00 to do the maintenance. I called a different contractor they took pictures and said the unit was clean and that it was NOT a maintenance issue. The issue is that the unit was pulling too many amps and needed to be replaced because of the age of the unit. read more

We have a home warranty who we had to call when our A/C started acting up. The contractor they were going to send had horrible reviews so I asked for another and TNT Heating and Air was one of the other options. TNT had good reviews so I requested them. They diagnosed the problem and ordered the necessary part. It took a couple of days to get here (in Modesto weather) but Joey and Damien installed it easily. Every one I spoke with was extremely professional and polite. My husband and I are seniors and, because I have cancer and am in the middle of chemo and radiation, have to be very careful about exposure to COVID. The team all wore masks and all of our conversations were on the phone. We are now cool and comfortable and would like to highly recommend TNT Heating and Air!!! read more

Unfortunately you did not even take the time to understand my a/c issues so of course u wouldn't know or sounded like you even cared how many people lived in my home. Fortunately for me ur neglect for my issue, and one simple phone call to my warranty company that u could not make in a 3 week period to get the repairs started led me to a wonderful, respectful, company! got me a brand new a/c with full install at a very reasonable price. So one week after the disconnect with ur company had my a/c up and running in 1 day.. so for that I thank you! read more

OMG! Where do I start? HORRIBLE service! Unbelievably UNPROFESSIONAL and UNPLEASANT! Always late, if they show up at all and ALWAYS a million excuses, even before looking into the issues! The guy would always preface his visit with excuses and disclaimers before he even would come out, and i don't think he ever even listened to me in regard to what the actual issue was !!! HORRIBLE HORRIBLE HORRIBLE! Do yourself a HUGE favor and use literally anyone else, it could not be any worse. David Holt, the guy that runs the company is terrible, worst customer service ever! I have already reported him and the company to my Home Warranty Company UPDATE : I don't know who you think you are kidding, we both know that this had nothing to do with "free stuff". You are just very rude, vile, unpleasant and unprofessional. By the way, the job was completed this year! FURTHER UPDATE: So I had a LEGITIMATE AC company come out a couple of days ago and they found the issue with the new AC unit, TNT screwed up the installation and wired it all wrong, that was the problem all along! Thank you Baker heating and Air! It works great now! read more