Teeny tiny delicious portions. I have been to different Tocaya locations and all have served delicious food--no problems at all with quality. I'm leaving this review solely as a warning to those who try to get delivery from here and opt for the "family size" containers of anything (we got Spanish rice and Achiote chicken), which are advertised as containing "4+" servings. Take a look at my photo: what appears to be a legit "family size" "4+ serving" catering tray in their online menu picture is actually no longer than a fork (I put one of their forks in the photo for scale), and only about halfway-filled. Would you knowingly pay $24 for that handful of chicken and $12 for nine spoonfuls of rice? If so, your family must be tinier than my skinny ass + my petite wife + our 2-y.o. daughter and 5-y.o. son--all of whom required a make-up meal after this debacle. This is the kind of false advertising that makes me hangry enough to leave a negative review of a place that I otherwise really like. No need for this BS Tocaya--you're better than that. read more

Tocaya Modern Mexican - "family size" barely-filled tiny containers - Mexican Near Me - Burbank, California

Bye, Chipotle! I love Tocaya, and recommend it to everyone looking for delicious vegan eats. Their ingredients taste so ridiculously fresh and there's some secret magic holding it altogether that will make you keep coming back. Yes it's a little pricey, but the quality is there. I love their vegan meat options - garden lime chicken, beyond meat picadillo. My go-to is the Street Corn En Fuego Bowl + Picadillo + Chipotle Vegan Cheese but now that they've added vegan crema to the menu I'll have to change it up! They'd get five stars except that I've had a couple incidents where real animal flesh was served in place of vegan meat but the mistake was quickly corrected and very kindly. Tip- Happy Hour is a steal, and try to time your cravings for Taco Tuesday's. I'll just be sitting here waiting for them to bring back the vegan waffle ice cream sandwich. read more

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I don't know why I avoided going into Takaya, but I sure am glad I went today! The food was fantastic. So fresh and inventive, I truly truly enjoyed my meal. The Baja tacos were so good with a side of freshly made chips and queso. Finished it with a fresco of cucumber mint. I'm going back soon.! read more

I love this Tocaya. The ambiance is nice and employees are great here. I get my guiltless burrito with shrimp - all the flavor sans the guilt. I love their guacamole as well. This is a great place for a quick dinner with friends (they serve drinks as well!) or a business lunch. You can order through their website and just pick up inside. A new fave for me! read more

I was excited for Tocaya to come to The Valley. A better location would have been on Ventura Blvd. in Studio City but Toluca Lake is a cute area. It is easy to drive by Tocaya because it's nestled into that block and the bus stop and trees hide it. The interior design is happy. Tocaya is the Mexican Tender Greens and Mendocino Farms. They're all similar concepts and atmosphere. I think their plantain chips are fresh and crunchy without any greasiness. Their guacamole has good flavor but is a small portion as are many of their menu items. I like their street corn and am glad it is available as a side item. It's good to add to several of their items. Their tacos are small and are only one per order which I didn't realize. I thought there were two per order. I wish that had been clearer on their menu. My favorite menu item is their churro bites with the dark chocolate dipping sauce. The churros light, fresh, not greasy. They weren't super sweet. The chocolate sauce is delicious by itself. The portion of churros is small. They were gone and I still had chocolate sauce. If I'd had something in my purse to pour it in, I would have taken it home for later. It would have been good with fresh strawberries. I thought the cucumber mint aqua Fresca was refreshing and not terribly sweet. I would love a container of it in my backyard on a hot, hot day. All in all, Tocaya didn't blow my skirt up. However, I'm glad they came to the neighborhood and I will incorporate it into my repertoire of restaurants I frequent because there are enough menu items that I will enjoy from time to time. Oh, one last thing. The expediting area is a hotspot in this location. It's loud, frenetic and distracting to the atmosphere. I know the servers and expeditor are moving and shaking to get orders out, but wish it had been designed and positioned behind the scenes. Perhaps the servers and expeditor can come up with a little schtick to entertain the customers while their doing their jobs. Think Tom Cruise in Cocktail. Or Glee's, Rachel Berry, Kurt and Santana working at Spotlight Diner. Entertain the customers while filling those to go orders and dining room orders. read more

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Went to this restaurant last week with a large group of families. The cashier was very unfriendly and inpatient when my family was ordering. I had a couple questions as this was our first visit but he seemed very bothered by the questions. Later that night I became extremely sick from food poisoning. The next morning others in my family were sick, as well as many of the other families who had dinner with us. One of the other families contacted the restaurant and was told by the representative that they would provide refunds, which is the least they could do considering how many of us got sick. As of this posting there have been no refunds processed. Getting sick to the point of vomiting was bad enough, but it is really disappointing that the restaurant has continued to provide poor service. I would definitely mot recommend this place. I had an opportunity to read some of the other bad reviews and noticed similar instances of customers getting severe food poisoning. The food handling at this restaurant needs some serious attention. Update: No follow up from the business after 08/27 which doesn't really surprise me. At this point I learned an $80 lessen not to ever visit any of their restaurants again. Same goes for the four other families that were with us. My recommendation to anyone else would be to skip this place and save yourself the headache. read more

Tocaya offers a modern twist on Mexican cuisine. The food here is defined as being guilt-free while providing bold flavors and big taste in each item. If you're health conscious and craving modern Mexican food, this is the place to go. During my most recent visit I ordered the Fajita Burrito - sauteed peppers & onions, cilantro lime rice, black beans, vegan chipotle crema, guacamole, pico de gallo, chicken tinga, queso fresco, and a jalapeno tortilla. The burrito itself was flavorful albeit a bit small in it's portion size. The meal was definitely enjoyable and I appreciated that the ingredients were all fresh. I will definitely come back again in the future to try some of their other menu items! read more

Tocaya Modern Mexican - The Fajita Burrito - Mexican Near Me - Burbank, California

I'll start off by saying that I was in a bad mood today and I was hoping that tocaya would cheer me up but it fell short. Got some bowls to go for Father's Day and it just wasn't up to par. I asked for no beans in my bowl and there were clearly a few beans in my bowl. What if I was allergic? Cmon now. The rice was in big blocks and was obviously not super fresh. And the bowl looked sloppy as hell when I opened it. Not the tocaya I was expecting :/ read more

Ugh, so disappointing. Tocaya used to be so fresh and consistent. Doesn't taste fresh anymore, not even the guac - it's a darker green. Burritos are filled with 90% rice, even if you pay extra for fish. read more

Tocaya Modern Mexican - Fajita del Rey bowl with chicken tinga. Not fresh. Dark green guac :( - Mexican Near Me - Burbank, California

We were craving for some Mexican food & happened to come across them on Uber eats. The menu is customizable, which we like. We ordered their:- Breakfast burrito (Flour tortilla, scrambled eggs, avocado, jalapeño jack, red onions & jalapeño)- It gave a very dry mouth feel. Burrito Mexicano (Flour tortilla, cilantro lime rice, diced red onion, cilantro & arbol salsa with oaxaca queso)- The cheese was next to none. Ok ok Street corn (Cotija cheese & chipotle powder spicy)- It was nicely roasted & good flavor. Overall, its overly priced, $12-14 for not even a full size burrito. Price doesn't match the quantity or taste. read more

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I haven't been here yet, but I've ordered a few times through Uber Eats. They have the BEST burrito I've ever tasted. Seriously, amazing. Try the jalapeño tortilla for an extra kick! I need to try the other things but I'm so hooked on the burrito. read more

Tocaya has a new QR code ordering system. You use your iPhone camera to scan and it'll generate automatically. During covid this helps the ordering process go much faster. The vegan options here are really fun. Select cheeses, tacos, salads, burritos and different protein options. I love the fajita burrito and the guiltless burrito. Also for gluten free customers they offer gf options as well. We've had breakfast lunch and dinner and all three are worth the trip. They have parking in the back. For even more fun they have a bar with lots of fun drinks! Get a margarita! There is also plenty of seating for groups! read more

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There's a new manager/GM named Hector and man did his touch make a big difference. I just had an amazing Tocaya salad substituted carne asada and it was yum! Big salad, nice presentation, and the steak was freshly made. Last time I came here was a year ago and that salad was meh - the protein was cold and the presentation sloppy. What a difference management can make. I'll be back sooner than a year now. read more

Tocoya Burbank is truly a hidden gem. Everything is delicious and refreshing. A mixture of vegan and non-vegan options for the whole family, best of all wheelchair friendly. Friendly reminder - cashless* read more

When they first opened in Burbank, it was amazing food. I've tried it a few more times and the food is still good but seems changed. And I love the decor and light, but the music is too loud and thumpy to dine in and chat. read more

Love this place, the food is healthy and their staff is friendly. I can never taste old or bad oil and their vegan/fish options are wonderful . read more

I love tocaya! I been to this location only a handful of times but it's still the same as the downtown location very clean and the food is so good!! read more

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Small portions, basic preparations which offer mild flavor, which even though they are branded as fresh their tomatoes and corn (which are locally in season now) did not taste like it. everything is so à la carte that you really don't get that layer of flavor with sauces etc. that you would have it a typical Mexican restaurant... read more

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Food was delicious, staff was very friendly, margaritas could be stronger but very tastee. Our friends really enjoyed the Spotify playlist they created. They were clubbin and grubbin. read more

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*Review is based on takeout/delivery experience* It's a no from me. Hard pass. We found this place on Yelp, and were eagerly intrigued to try it out for dinner takeout. It's obvious they love to cheap out on items, they fill up the salad bowls to the top, and cheap out on the protein filled bowls immensely. I guess it's cheaper to make a salad, then to grill up some meat. BOWLS: (I'll include pictures of how the bowl looked when I opened the top). If you're going to cheap out on the amount, maybe put it into a smaller bowl so it looks like its alot, instead of making yourself look bad. I ordered the Street Corn En Fuego bowl (5/10), not only was the portion extremely tiny, the flavor was disappointing. You basically have to fill up the bowl with Tapatio or Sriracha to enjoy any of it. I added Shrimp in mine and they only gave me 4-5 pieces. The Chicken Tinga was bland and dry, overcooked. Chef should not recommend it. TACOS: We ordered lettuce wrapped tacos for each choice. Barrio (7/10), the only taco option that had a little more taste than the rest. The other two, Cali & Baja, with the chef recommended proteins were extremely tasteless and the proteins were overcooked and dry again. The lettuce cup kept falling apart and turning the whole thing into a salad. If you decide to eat here, just know you'll end up hungrier than you were afterwards, and you'll be paying more than what you receive. Would never order from here again. There's nothing organic about overcooked and bland food. read more

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I don't like leaving negative reviews, but there's a hope that in seeing bad reviews, the place might change things up so, here it goes... I've tried Tocaya before and loved it, but this location just hasn't been nailing it these past few times. I placed an order by phone last night. I spoke to someone who sounded like they knew what they were doing. I told her what I wanted and she took it down, asking questions regarding protein choice, choice of cheese, etc. The process went smoothly. After picking up the order, however, it was evident she wasn't thoroughly listening, or didn't put in the order correctly. My salad was missing it's dressing, I wasn't provided the plantain chips I had asked for to go with the guac ordered. The guac provided was only a half portion when I had asked for a full. I was given a side of corn, which I never asked for. The avocado provided in both salads were blackened and not edible as seen in the photos provided. Basically, last night's dinner was a fail and was far from enjoyed. I'm pretty certain I won't be ordering from this location moving forward. read more

Tocaya Modern Mexican - Tocaya Salad with blackened avocado. No dressing was provided. - Mexican Near Me - Burbank, California

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It's a good chain. Excellent meat & vegan options. We ordered at our table using the app and it took us way too long. Should've just gotten in line. read more

Wow. Ordered two Protein Bowls for pickup which include: Spanish cauliflower rice, sautéed mushrooms, poblano peppers, scrambled eggs, tomatillo salsa and your choice of meat & cheese. Mine was beef chorizo and queso fresco. Picked these up and upon opening them when I got home my girlfriend and I discovered that our "protein bowls" were not what we ordered but rather: white rice, black beans, scrambled eggs, beef chorizo and mushrooms. No, cheese, no poblanos, no tomatillo salsa; white rice not "Spanish cauliflower rice." I tried both calling them and texting them and have not gotten a response still an hour later. Take a look at this photo of what the menu item looks like compared to what we got. Pretty dissatisfied. We've eaten there before and have generally been pretty pleased but I think their quality control has dropped out a bit as I ordered from them last week and had something similar happen, but I just shut my mouth about it. We couldn't reach anyone about this so we just decided to buckle up and eat. Wow... no flavor whatsoever. Honestly it tasted like no seasoning was used in any part of the dish. The rice was undercooked and the egg overcooked. Also one other thing to note is that I picked my order up the minute it was available 8:48pm. I got home three minutes later and it was cold. That was the first thing we actually noticed when we were pulling them out of the bag. If you're ordering to pick up, make sure you check your food before you drive home! Update: the manager replied to my review and said that she would write me a private message to resolve this. It has been 12 days and there is no message from her. read more

Tocaya Modern Mexican - This is the photo on postmates. - Mexican Near Me - Burbank, California

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The food is tasteless. I got the "spicy chicken soup", it was not hot or spicy. The tinga taco also missing flavor, the asada meat was tough. How you can mess up Mexican food to this level is beyond me. read more

Excellent food and the staff are so kind. Also the manager was on hand to make sure all the customers were pleased!

My experiences at this location have been amazing since my last review so I wanted to write an update. First off, I don't know what position the employee named Moe (I hope I spelled his name right) is in but he definitely deserves a raise and a promotion. His energy really sets a great tone for that Tocaya location. We look forward to our experience there more when we see he is working. The customer service has changed quite a bit since my last review but Moe is awesome! This update is as of 3/29/21 and dining in is currently allowed. The food is great as always. There is street parking and we never have a problem with parking. It is super convenient to simply order from the table using the code. Overall, I'm very happy that we gave this location another try. This is becoming our new favorite location! I hope this review helps you decide on where to grab lunch or dinner while in the Burbank/Toluca Lake area! read more

I've ordered here plenty of times and always get a bowl but today the portion was half of what they usually provide. I ordered the fajita del Rey (that I've gotten numerous times) and usually I'm super full after eating this bowl. I'm still hungry after today's bowl. Not sure if this is the new portion or if the workers weren't feeling it today. read more

Tocaya Modern Mexican - a person holding a bowl of food - Mexican Near Me - Burbank, California

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Tocaya was a great choice for us today while we watched the games. We ordered a few Baja Shrimp Tacos, a Protein Bowl, and Chips w/ Queso. Their queso is really really good and the chips are perfectly salty. I was really blown away by the quality of the food. My wife said she's going to order the tacos again and I would definitely reorder the bowl. High-quality, tasty, and professional. Thank you! read more

Good food . Beautiful space . Would definitely go back . I got the taco salad and burritos. Both chicken and steak

Wonderful lunch spot,! Very friendly service, nice environment to take a break and fast. $8 three taco plate special was perfect! A great sampler so you don't have to choose! read more

Tocaya Modern Mexican - Three taco sampler - Mexican Near Me - Burbank, California

Great food! We ordered the Burrito Mexicano with chicken and The Fajita Burrito (GF tortilla) with tofu and chipotle jack vegan cheese. They are REALLY great with dietary requirements. We also got the free chips and salsa with the Yelp deal :) Loved the aesthetic of the restaurant! Convenient counter ordering or scan the QR code from your table - indoor & outdoor seating. Only giving a 4 star because I ordered plantain chips and street corn after we ordered the burritos and it took forever to come out. When it did the corn was eh.... plantains were great but we had to take them to go. All in all, I'd definitely recommend this place. read more

Tocaya Modern Mexican - Burrito Mexicano and The Fajita Burrito (GF & VG) - Mexican Near Me - Burbank, California

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*Update .. I came back months after having a horrible experience, to have my food not cooked well. I called and spoke with one of the supervisors (Natalie) who said she would refund my order. Turns out she never submitted the refund and I had to call back days later to speak with another manager (Jennifer) who then told me I needed to find my ticket # so she can look up the refund since the other manager didn't submit it. How is that my fault????? Anyways I found the receipt and she refunded me. Her attitude was horrible and I will definitely be in touch with corporate since this location can't get There attitudes in check. Probably the worst experience I have ever had. My food took over 45 minutes to come to my table, I sat at my table and watched our 4 meals sit under the heat lamp while the food runners were chatting. Once my food arrived it was cold, I then asked to speak to a manager right away because this was unacceptable. The supervisor "Stephanie " walks over with complete attitude and says rudely "I can guarantee your food isn't cold" okay so now you are accusing me saying I didn't just watch my food sit under your heat lamp for over 20 minutes. She then rudely responded and said "what do you want or expect me to do about it?" I then asked for a refund and told her I WILL NEVER come back to this location. It's a shame because I love Tocoya and I live in Burbank read more

Tocaya Modern Mexican - Rare meat.... - Mexican Near Me - Burbank, California

Good was incredible and they were carful with my food allergies The pomegranate is a great texture pop in the guac. The tacos are vegan and taste great! read more

Tocaya Modern Mexican - Guacamole 2 Tacos, 1 Side, 1 Drink - Mexican Near Me - Burbank, California

Tocaya has great tasting food, BUT if you care about cleanliness and quality this is not the place for you. Two times now I have ordered the fajita burrito vegan style with the gf wrap and have gotten sick. The first time was about 6 months ago,or so, and I vomited allllll night long. After this I stayed away because why would I want to eat something that made me puke at one time. So about three weeks ago I was in the area and figured why not and ordered the same exact thing. Like what's the chance of getting sick, yet again, from eating at this specific Tocaya?! Well apparently the chances are VERY HIGH for me. That evening I came down with some chills and the next day woke up in a full fledged fever. -cvid test and no other types of symptoms except chills, headache and high temp. It lasted 3 days with the highest point of the fever being 104 in the middle of the night when I woke up shivering uncontrollably. Now my only assumption is that there was cross contamination happening here. I emailed in to the company and never heard a thing back, but what would I expect anyway! Hopefully they start to monitor their employees food handling so that no one else has to experience this. It sure takes the fun out of eating at restaurants when you get sick every time. Thumbs down Tocaya, two thumbs down. read more

I usually get a salad, kale and quinoa on top and I like it. Yesterday first time I ordered a bowl for my husband... are you guys seriously? So what the big deal to add more rice and beans? or to add food to the bowl? It's the SMALLEST BOWL SIZE in Los Angeles. read more

Tocaya Modern Mexican - Shredded Kale & Quinoa Salad Fajita del Rey - Mexican Near Me - Burbank, California

Worst Service Ever Your staff apparently are the "rude" mood now, or they don't know about the Corona Virus Crisis, I'm trying to support the local business here in Burbank. But with your attitude I can't. *The Music was so loud and they barely hear me. *They asked me to wait outside until my order is ready, and that is understanding, but nobody came out to tel me that my order was ready, until I decided to go Inside again, 30 minutes later. And guess what my order was ready. You lost 2 customers today and I hope all the people that we were waiting outside too !!! No tip for you guys this time. read more

Tocaya Modern Mexican - Mexican Near Me - Burbank, California

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I will preface this by saying that I LOVE tocaya as a brand. But this location sucks. Every time I come here- the food is cold....WHY is it so hard to serve warm/hot food. Just search "cold" in the reviews for this location and you'll see endless reviews. I even complained to corporate about this after several bad experiences last year. Given them a few more shots since and same issues. Looks consistent with other reviews too. Very disappointing read more

Always been a fan of Tocaya since their OG spot on Sunset Blvd. but I moved to the the valley and it was just too far! However - I am VERY happy that they decided to opened a location in Toluca Lake!!! The service is awesome as per usual (always a smile & super happy energy), great free parking at both locations. And the only place that I can have mexican food without fear of accidentally eating dairy! They got GOOOOOD nondairy horchata!!! Do you know how hard that is to find in LA. Vibe: chill, relax, clean, and friendly. Music: chill & relaxing Food: gooooooood and healthy Service: amazing and super friendly and helpful. Tk was the gentleman that helped us and he was super friendly and helpful. Good vibes! read more

Tocaya Modern Mexican - Guacamole + Margarita - Mexican Near Me - Burbank, California

This is the second time that I order a delivery from this place and without a fail the food is fresh and delicious! They have an extensive menu of very healthy items to choose from! I love their taco combo (with quesalita mushroom with avocado and queso oaxaca) and Baja With corn tortilla add short day chicken and queso Oaxaca) usually I choose black beans and cauliflower rice for my two sides. I never dined in So I really don't know how the restaurant looks like, And right now due to the situation with COVID-19 there is only a choice of delivery or pick up so I'll have to go and see The restaurant when everything changes! Their prices are not super cheap but worth every penny! I will order again anytime!!! read more

If you wanna get sick... Eat here! You're not gonna believe what you're about to read... First off I love to write positive reviews, but when something is so negative it needs to be addressed... After I ordered my food from the counter, I walked over to the other end where you wait for your food to be ready for pick up. There was a young girl working there, and she was standing in front of the counter, where all the food comes out and what separates her from the kitchen is glass. Almost think like chipotle walking down the line. And she has a rag and a bottle of glass cleaner in her hands. she started to clean the glass in front of her, which separates her from the cooks and the food, but instead of spraying it first onto the rag, then wiping the glass. She just started spraying randomly all over the glass, where the fumes and the spray is going everywhere. She then gets done wiping the glass. She puts the dirty rag and the spray bottle of glass cleaner on the counter, and then when the food comes out, she places it down on that same counter . I see my food order come out. It is literally on top of the glass spray bottle right next to it. Any little drip out of the glass bottle could've come out into my food. She calls my name and I go over to her to collect my food. And I said ...you have to be very careful. You cannot spray glass cleaner like that from the bottle all over that glass partition plus you have it sitting next to my food. I said that's a health hazard. She says ... WELL I was cleaning the glass! I said you can be cited because it's going all over the place and that's a health code, violation. She gives me a dirty look and she says... Well, do you want your food or not! WHAT! Where is management? I cannot believe what I was seeing. She should have a food handlers card and if she has one, it looks like she must've cheated on the test because it's right there in the manual! All she had to say was... I'm so sorry. Let me fix that for you, etc.. I absolutely will never be coming back to this place. read more