Food was amaze + high quality, came out pretty quick, and service was great! The ambiance was nice…read moreand calm.

Tried to eat with my family for lunch on a Saturday. They weren't busy. Our 6 year old won't eat…read morethis type of food. We had just stopped by the nearby mall and brought a bag of Wetzel Bits, so we could still all eat together. We were barely seated when the server said we weren't allowed to bring "outside food", so we left. I'd understand if we brought in a lot of food from somewhere else, but it was a bag of pretzel bits for a child. We had every intention of ordering most of our food from this place. Too bad they don't accommodate for kids here. An absolute turn-off.

As a frequent flyer of Sushia .. I was extremely disappointed with my recent experience at this…read morerestaurant. Not only was our food significantly delayed for a pick up, but when it finally arrived, all three of the premium rolls we ordered were incorrect. Considering the higher price point of these specialty rolls, and past experience, I expected more of a "quality control" feature. What made the situation even more frustrating was that the manager, Julie, clearly acknowledged there was a problem with our order. However, the only response we received was a brief, "I'm sorry." While an apology is appreciated, it did little to address the inconvenience of waiting an extra 40 minutes for the food that wasn't even what we ordered. There was no meaningful effort to make things right, no explanation for the mistakes, other than "we are working on that internally" and no attempt to compensate for the poor experience. Mistakes can happen at any restaurant, but customer service is what separates a good establishment from a bad one. Based on the totality of circumstances from the delay of the food being ready when stated and then the order being incorrect, I had expected a bit more. Unfortunately, the lack of urgency and accountability shown by management, Julie, left a very negative impression. Between the excessive wait time, incorrect order, and inadequate response from management, this was not an experience I would recommend, and I will be hesitant to return, which is very unfortunate because we are frequent flyers and seeing quite a bit of new faces today makes me wonder if more is going on internally. Adding, as a frequent flyer, there are times that our food is incorrect with our customizations, but because we are so appreciative of the one server when they are short staffed and the quality of the food, we generally don't say anything, the reason for this review is more of the lack of customer service experience firsthand by the manager, Julie.

Went to this place and it was EPIC! My server MK was so nice, too!…read more Love the place and the workers are so nice. Totally coming back next time because the sushi is EPIC and the tempura is great! Can't wait to try the kalbi next time because it was amazing.

Great food!!!!!!!!!!!!!! Good price because it is plentiful…read more Love the scallops and all the sauces

Back after 3 years... My original review says the total opposite of what I am about to say... :) I…read more Ramen is delicious- I highly recommend you try it out . Take out service was great. My order : shrimp ramen , Chicken Ramen and Pork Ramen. My favorite one was the Shrimp Ramen ; it came with 8 Large shrimp and the broth was over the top delicious . My second favorite was Pork Ramen followed by chicken ramen . No need to drive to convoy for Ramen anymore - just found you delicious Ramen at Otay Ranch - Millenia community! The only thing I would change at Okama is the bright LED white lights and wall color because it is too much red, for me ... warm lighting color bulbs would make it feel more welcoming - IMHO Will return soon for more shrimp Ramen !!

Quick service Friendly staff…read moreReasonable prices And good food Advice: immediately sign on the waitlist

Jennifer help me and on Sunday evening it was very busy there…read moreI ordered for the 3 of us Boy! I wish my Kalbi wasn't burned but the Teri Chicken was excellent here so tender and better than good. I like my sushi it had cucumber so it had a crunch to it. Good service very polite too, we will want to go again to sit inside Not a lot workers there I think :/ Phone ring every few seconds busy with phone orders We all talked about this Resturant the next day

Stopped here for a girls lunch/dinner with my mom and sister and holy moly, talk about a hidden…read moregem! Maybe i've been living under a rock but I had not heard much talk about this place so we went it with no expectations and were blown away by the end of our meal. The server and hostess were kind and quick to attend to us. The menu is extensive with so many great options to choose from! The spicy miso ramen was perfect in every way. It was creamy, it was spicy, it was a big portion. Every roll we ordered was perfection, they were fresh and well balanced. My favorite was forsure the Pink roll. I am planning to go back and eat some more!

This was our first time dining at Otay Sushi & Crab on Eastlake Pkwy in Chula Vista, CA…read more I'm always in search for delicious seafood in town. This restaurant exceeded our expectations and recommend trying the following: Appetizers: *Jalapeño Bomb (favorite) *Gyoza Pork *Soft Shell Crab Dinner: Family Combo A (4 items) $65 *2lbs of shrimp *2lbs of crawfish We ordered medium spice level with garlic butter and drizzled a ton of lemons. Everything we ordered was so delicious!! Otay Sushi & Crab has an All-you-can-eat sushi menu and Lunch Bento Specials. The restaurant has plenty of indoor seating for large groups. We had excellent customer service. Location is next to Nothing Bundt Cakes. We look forward to going back!! Give it a try! Happy Yelping :)

We've been coming here for a while, and it's consistently one of our favorite local sushi spots!…read moreThe sushi is always fresh, delicious, and beautifully prepared. All of their ingredients are quality! My husband and son both love the teriyaki bowls, and they're always a hit. The service is friendly and attentive, and we've always had a great experience dining here. It's hard to find a place that's this consistent with both the food and service. Highly recommend if you're looking for fresh sushi and a great meal. 10/10--we'll definitely keep coming back!

Finally had the chance to try Ika Sushi and Grill. Great ambience and service…read more The food was amazing! Everything from the appetizers to the rolls were fresh and top notch. I especially appreciate the presentation. Very fancy! They use beautiful plates and flowers to serve their dishes. Overall, a great new find for us. Definitely in our new dining rotation.

So let me preface this by saying that years ago, we had a terrible experience eating here. The…read moregyoza at the time was horrible, soggy, undercooked, and served in a bowl as if it were soup. The service at that time was horrendous. We vowed to never come back. Que 3 years later, we were craving ramen and sushi. We went here and we were pleasantly surprised. The gyoza this time was fire. The shrimp tempura was delicious. The karaage was delicious. The ramen was good and the chicken bulgogi was sweet and yummy. I'm glad we gave it another chance. Highly recommend!!

Went on a Tuesday night and wasn't busy at all and was able to seat wherever we wanted. For it not…read morebeing busy the service was good for them to come and get our order in, bringing our food to the table and check if we needed anything else. Got the deep fried gyoza, karaage chicken, Alaska roll(didn't get a pic) and tonkotsu ramen. Enjoyed the gyoza and the ramen the most. The broth of the ramen was good and not too salty.