Cancel

    Open app

    Search

    Tom Ford

    3.6 (85 reviews)
    Closed 10:00 am - 6:00 pm

    Tom Ford Photos

    You might also consider

    Recommended Reviews - Tom Ford

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Hello, I am writing to share my experience with a recent order placed as a Christmas gift for my husband. I ordered a Fucking Fabulous Eau de Parfum Set, marked as a gift, and intentionally did not open the box upon delivery because I wanted to keep the factory packaging intact for Christmas. Since we are traveling for the holidays, we decided to exchange gifts earlier -- and only then discovered that the contents did not match expectations and the presentation was completely disappointing. This was meant to be a special, thoughtful gift, and unfortunately the experience turned into a very upsetting one. Opening the box together should have been a joyful moment, but instead it caused real frustration and sadness. I understand mistakes can happen, and your support team has already confirmed that a refund will be issued, which I appreciate. However, I feel it is important to share how disappointing this situation was. When purchasing a luxury brand gift, especially at this price point, you trust the brand completely -- particularly when the item is intended as a present and marked as such. I did everything a customer reasonably could: ordered in advance, did not open the package, trusted the brand. Sadly, that trust was not justified in this case. I hope this feedback helps prevent similar situations for other customers in the future, especially during the holidays. Tetiana Varava

    Screenshot of when they sent a link through the automated system to check the status of my order which didn't work. Completely useless!!!!!
    Terra M.

    Don't EEEEvvvveeeerrrrrr order online from Tom Ford. They have the worst service. When you order online, your order is supposed get filled by a store who has the item you're ordering. They didn't work so well since your order can go to any store. Which means there's no timeframe or update about who or when your order will be processed. Also if the item your purchased online is even available anymore. Items sell out and they'll still be available online. Canning customer service is such a waste of time. Never again an I buying anything online again from this designer. Their customer service is handled by Amazon in another country.

    See all

    14 years ago

    Helpful 12
    Thanks 0
    Love this 17
    Oh no 0
    Photo of Nugs Z.
    957
    488
    1622

    11 years ago

    Helpful 6
    Thanks 0
    Love this 5
    Oh no 0
    Photo of S J.
    0
    26
    0

    13 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Heigo P.
    115
    40
    28

    14 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Tyler B.
    115
    132
    0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cole M.
    41
    91
    15

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of sajid v.
    19
    142
    45

    11 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    14 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    The workers follow you around if you're not white. It's so uncomfortable. Order online.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Easy location. The staff was helpful but I was surprised she wasn't more knowledgeable on all the products.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Winston G.
    43
    208
    221

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    The store is very elegant & classy. The staff was very helpful and did not feel rushed.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Todd P.
    87
    14
    0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Arpine M.
    181
    285
    2314

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jess M.
    189
    207
    8

    15 years ago

    I recently got the Tom Ford "Whitney" sunglasses and I think i'm in love with them lol.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Needless to say that the clothes are amazing. I think, the best place to get a suit, anywhere. Great customer service.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Xaxa H.
    87
    77
    1

    15 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Dustin O.
    13
    167
    20

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nick K.
    253
    170
    1159

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Tom Ford is a brilliant designer and his boutique on Rodeo displays his artistic talents.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paul K.
    4
    290
    14

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A N.
    1
    4
    0

    15 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    9 years ago

    Best customer service in town. I had a small issue with my sunglasses and Charles has been very quick to replace them. Great experience !

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 3

    Ask the Community - Tom Ford

    May I ask who is in charge of Tom Ford Beverly Hills Social media management? I have an idea to share.

    Her name is Alex Norafchian . Xo

    Don’t See Your Question? Ask Away!

    Review Highlights - Tom Ford

    After the most hectic week trying to find a resolution, Charles saved the day and now my heels are brand new again.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Women's Clothing 30,761 times last month within 15 miles of this business.

    Verify this business

    General Quarters - Awesome Jewelry & Accessories

    General Quarters

    5.0(52 reviews)
    3.3 miFairfax
    $$

    A friend brought me here shopping on the weekend. located right on La Brea avenue, we decided to go…read moreshopping and then stop for some lunch at Burgers 99. it was great day. I hadn't heard of the shop before visiting, and we went because there was a sale. They apparently had some water damage in January and just had opened back up... and wanted to release some of the damaged and unfinished clothes for discounted prices. First I need to mention that the management and owner were standing outside and greeting everyone, chatting with them. I heard the full story of how this place came about, and the struggles they went through during covid and the rain. Just a great group of people running the shop and you really root for them to succeed. I bought two t-shirts, a sweatshirt and a hat. It has become my favorite pieces of clothing. The shirts are comfortable but thick material, and don't hug you in an unflattering way. They fit so well. I will definitely come back once they have a new round of inventory to check out their stuff.

    This is hands down the best shop in LA. Now, I'm not a Los Angeles native, but the service that…read moreBlair, Miguel and team provide from their warm welcome to their uncanny ability to make you feel at ease are incredible. Come to this shop and not only feel like a local neighbor and friend, but be treated like one and become one. Their curated goods all high value and high quality will be staples in your wardrobe for years. With classic American design they've done an unbelievable job for more than a decade and it will always be a stop I make when I come to town.

    Photos
    General Quarters - Cool interior

    Cool interior

    General Quarters - Awesome Jewelry & Accessories

    Awesome Jewelry & Accessories

    General Quarters

    See all

    Tom Ford - womenscloth - Updated September 2026

    Loading...
    Loading...
    Loading...