Thank you Tori & staff for the amazing customer service & for being champions in the Mental Health…read morecommunity! If you're in Dallas make sure to stop by Lovers Lane & check out this cute - affordable boutique! If you still want to shop, you can go to shopbritrose.com I am so sad to hear of it's closing & wishing everyone lots of love!

From the moment we walked in the door the adorable ladies waiting on us treated us with such love…read moreand hospitality like it was their own home They proudly told my daughter and I about the meaning behind the store with such kindness and sincerity. The store is absolutely adorable, so girly in memory of the owners daughter It's everything a girl and her Mom could dream of!!! I love shopping here and can't wait to come back. Best of all... I love that the money goes to a great cause, suicide prevention and we've made forever friends in the spectacular ladies in the store!! Thanks Michelle! Merry Christmas God Bless

Love this store and all of the associates who work there! They know exactly what size I need and…read morewhat will look best on me. Thank

This was my first experience ordering from this company, and I'm extremely disappointed with how…read morethey handled a simple return mistake. I accidentally included an additional item in my return package and contacted customer service immediately to explain. I had intended on exchanging this item for a smaller size, but saw that they did not have the item in a smaller size. And accidentally left it in the return. I asked that they either return the item to me or issue a refund once they confirmed they had received it. Instead, I was told that because the item wasn't submitted through their Returns Portal, it could be considered "ineligible" and would be "donated". I understand that the mistake was mine, but I don't understand why the company couldn't simply return the item or process a refund. This response was disappointing, especially as a first-time customer, and showed very little understanding or willingness to help.

They just moved to a new location and have lots of room for new and resale items. Just a warning,…read morethe new items are expensive. Think $300 for a shirt. But the resale are priced very reasonably and most were on sale. They had a nice variety of clothes, shoes, purses and even bath bombs. You never know what you might find!

Super service in a world where service doesn't exist much. Good selection of clothes and giftsread more

Been a big fan of Adeline for a while now. There clothes are at a good price point ($40-$100) and…read moregood quality brands. They rotate out their selection often which allows me to find something new whenever I stop in. Their clothes do tend to be geared towards more of the juniors look but don't let that discourage you when you walk in, I'm 24 and I can almost always find something great!

I would skip this. I was shopping for my college aged…read moredaughter and the music being played was beyond terrible. I dislike a store geared towards young women with music that has just full of swear words.

My husband and I shopped at ZARA on January 21st. He purchased a pair of pants and a cardigan. He…read morekept the cardigan but the pants were too short and he wanted to return them. He paid cash. The associate verified his phone number. He never received a text receipt. I called the ZARA customer service 6 times! They were absolutely NO help. Each time they said that would follow up. They did send me a receipt with the cardigan, which I kept, but sent me a receipt from another customer with their master card number. How irresponsible! I asked the manager if I could just get a store credit ..her reply was No without a receipt. She told me I could get something for $13, nothing in that store was $13 at that time. I was in there today,Feb 10 to take care of this matter. I work retail and understand how important customer service is. I'll never shop at the Galleria ZARA!

Good selection and easy to stop by since it is near the edge of the Galleria. Service is incredibly…read moreslow though. Expect long lines no matter what time of day. Doesn't matter if you're there to buy, return, or pick up; all of the above take an annoying amount of time.

I was surprised to see that there was a Nordstrom Rack in Oklahoma City despite not having a…read moreNordstrom Department Store anywhere in the state. I went to check it out and being from California, I was horrified at the selections they offered. Hence, I decided I better make a trek to Dallas as it's a more Cosmopolitan area with better shopping choices and a different demographic all together. While was unable to find anything to my liking at this location, it was worlds away better than the OKC store. It was clean and organized, the staff was helpful and there was a much larger selection of items. I would definitely come back again but I recommend getting there early if you wear a popular size as things do run out. If you don't find exactly what you are looking for, rest assured there is an actual Nordstrom right around the corner at The Galleria.

The store on Dallas PKWY always have friendly staff!! The shoe selection is always on point and at…read moreaffordable pricing! Now If I can stop using my lunch break to shop, I'll be good lol, but how cute are these

My daughter found this shop through TikTok after we'd had such a hard time finding a homecoming…read moredress. We figured we'd make the trek down to check it out- and I'm so glad we did. Yes, it's pricier than the mall, but the dress quality is outstanding. It's a real get what you pay for experience and outcome. From the set up to wait for a fitting room (this is an amazing operation) to our amazing stylist, Bella, my daughter's confidence started to return after weeks of painful dress shopping. We left with a dress and accessories and she even got to meet Ava Presley while we were there. We'll be back for future dances. We won't even bother checking another store. Thank you for making it so special for my girl.

Najwa was incredibly helpful, and did an amazing job! The prices and options of the dresses were…read morebetter than any of the other stores we went to.

ReThreads is so awesome, the negative reviews don't reflect the true gem this clothing store truly…read moreis. Great selection of designer and name brands galore. Many complain about the prices but try buying it new and compare. Customer service is good and knowledgeable. How many clothing stores have on site tailoring? I've consigned many times and I know rejection is a hard pill to swallow but ReThreads only puts out merchandise that's quality and name brand. I have never had an issue with check payment for my items. Very few businesses operate like ReThreads and I'm glad we have this wonderful clothing store here in Dallas.

I first consigned with ReThreads in 2015 and continued to do so for about four years with clothes…read morefrom my and my husband's closets. The staff was a joy to work with and the checks I received for items sold was certainly worth it. NOT ANYMORE. I took a basket full of items recently and a separate bag of wooden hangers so I could hang them up before presenting them for review. As I walked through the door, I was first chastised for not having them on hangers (I should have walked out immediately), but instead pointed out that I had a bag with hangers and was going to put them on hangers for her to go through the clothes. I was by myself and it made it easier for me to carry in the basket, then the hangers. With a cursory glance at the first three items, she rejected the entire lot of designer labels. ReThreads is not the same- at all. It is unfortunate. It was once a great destination to sell and shop. I don't know if it changed ownership, but the former staff is what created returning customers. I miss the former employees.

This boutique is absolutely adorable! They are continuously bringing in new pieces that are current…read moreand trendy. Lots of cute outfits and dresses for game days and sorority functions. There's always a friendly face behind the counter too! If you are looking for quality clothing and accessories, this shop is for you.

Purchased a sweater that did not match the intended outfit and wanted to return. They have a no…read morerefund policy which is not reasonable for unworn items returned within a few days of purchase and they don't tell you this upfront.

I've been shopping at ClothesHorse for almost two decades. Even after moving to Houston 10 years…read moreago, it's still my first stop whenever I'm back in Dallas. Few of the longtime employees remaining truly understand what has made Clothes Horse a Dallas institution. They greet customers, offer assistance, acknowledge people when they enter, and create the kind of upscale shopping experience that keeps customers returning to this gem of a store. Unfortunately, some of the newer employees don't seem to share that same customer-service mindset. The atmosphere feels different, and some of the attention to customers that once set the store apart appears to be fading. With that said, my loyalty to Clotheshorse runs deep, and I continue to have great respect for the manager and the few longtime sales associates. I'm hopeful that the store can recapture the level of service that made it so special for so many years. I'll keep giving it another chance because Clotheshorse has been one of my favorite Dallas shopping destinations for a very long time.

This was my first time consigning items at this store, and I was heavily debating doing so after…read morereading other reviews. The first time I came to this location, I went into the store portion. I was greeted politely and directed around the corner to the back, where the appraiser is located. That day, my interaction with that lady was uncomfortable. She had a condescending tone and a bad attitude. She even said one of my items was "jacked" and refused to take it. Overall, it felt like my presence was an inconvenience for her. Against my better judgment, I let her take the other items. Fast-forward about a week, and I decided to pay a small fee to retrieve my items from the store. Once again, I was promptly and warmly greeted by the store staff, who directed me to the appraiser again. It was the same appraiser that was present previously. Again, my presence is an inconvenience to her. I tell her why I'm there, and she tells me to go to the store portion. I tell her they directed me back here, so she calls the store staff via her phone and refers to me as a "little girl." I went back to the store portion and the same staff apologized for the miscommunication, and began helping me retrieve the items I had previously agreed to consign. The remainder of my interaction with her was very pleasant. It is quite disheartening writing a review like this, considering my only reason for doing so was the negative experiences I had with a single person.