Top line: Tom was exceptional in every way. He's detail oriented, neat in his workspaces, courteous, a clear communicator, and stayed on task, all with a kind and engaging demeanor. Living on a 1967 trawler, we deal with many specialized contractors. In this case, we needed more than your average residential refrigerator repair person. We have a classic "reefer" in our galley that's driven by a large compressor in our engine room that had stopped running. Our marine engineer had a guess that the problem might be low pressure coolant, but this isn't his area of expertise, so he hoped we'd find a reliable HVAC person, as he's found it hard to find someone to work on these types of systems for the yachts he manages. Tom was quick to respond, was clear that he only works on commercial style applications, and was available for an appointment early in the week. He called when he was en route, so we had time to be ready. Tom got right to work assessing the situation, explained his findings, listened when we gave him additional info, and jumped right in to the fix. He popped out the part that needed to be replaced, headed to his distributor, and came back with an exact match, installing it right away. He addressed any questions we had, made quick work of the repair and coolant recharge, itemized the expenses and was on his way. Tom happened to carry the old school R12 coolant our vintage system required, so he was able to complete the entire repair/recharge in a single afternoon. We've had a super cold reefer since his visit, and the compressor isn't working nearly as hard to keep up. If you need someone who can handle a more complex type of installation, especially on a large vessel, Tom fills a very important niche. read more

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Tom is hands down the most thorough, trustworthy and genuine person and business we've come to rely on! He knows his stuff and does not stop short with the immediate problem, but is proactive and keeps foreseeable needs in mind to ensure your system stays healthy for the long run. He shares knowledge in an easy-to-understand manner, which is invaluable in itself as a homeowner. Highly recommend! read more

I highly recommend Tom's. Excellent communication, very honest, and great service. Will be our new go-to guy for any HVAC issues.

My A/C unit wasn't blowing cold air and I looked at the condenser which was frozen over. Just in time for a heat wave... I called Tom after a referral from a neighbor - and he answered quickly on a Saturday. He was able to respond quickly due to just completing another service and was on time. Tom was responsive to my concerns and went to work. Within a few minutes he has diagnosed the problem, has the parts and know how to service the unit. He was prompt, knowledgeable, fast, and pricing was fair. I will definitely use him again. read more

When we needed the services of Tom for a real estate sale. He accommodated us very quickly diagnosed the problem with the air conditioning unit in seconds give a complete report of the whole system that was very comprehensive to us all and his price was very very reasonable. As a real estate agent I would highly recommend him to anybody that needs HVAC services. Realtors give Tom a chance to show you he needs to be on your call list for inspections. I give him . read more

Tom's Refrigeration HVAC - Heating & Air Conditioning/HVAC Near Me

Our central AC unit suddenly stopped working on us during the recent heat wave. We had another 5-Yelp-star-rated company come because they only charged $80 for a diagnostic but we had to wait for 3 days only to receive a laundry list of issues (condenser fan pulling too much power, low refrigerant, rusty evaporator coil possibly causing refrigerant leak) that amounted to either $10k in repairs vs $8k for a new system that they couldn't project a time for installation as units are in short supply (which is true). We asked Tom to come look as a second opinion; he came the same day and informed us that he didn't notice anything wrong with the coils, switched out our capacitor in case it was causing our unit to trip the breaker, topped us off with refrigerant that he had available in his van, and got our A/C operational again in under an hour and a half for under $600. We know who we'll be calling first next time! read more

[i thought i'd done a (5*) review of tom's a couple of years ago for a furnace replacement job but apparently it didn't stick...or i screwed up.] i just had occasion to engage with tom's again, this time to fix a gnawed cable from from furnace to compressor for our ac. great service as before: great comms, right on time, great work, great price. knows his stuff, listened to my info, discussed options & approaches; about the only thing i had to provide was some hot peppers sprinkled to discourage future critters. 5* on all fronts. i recommend tom's and will surely call next time i need his help. [standard disclaimer: tom's does not pay me, i pay tom's...happily] read more

There's nothing worse than running your AC only to realize.... it's broken!! Thankfully I called Tom and he was able to arrive at my desired time to my home. He inspected my condenser and replaced the broken part right then and there. He was very professional and also gave me helpful tips about good filters to use. Now I am ready for warmer weather now that my AC works again. I highly recommend Tom! read more

Tom showed up on time and was very professional & knowledgeable. You can tell he really cares about the quality of his work and the safety of his customers. I'd recommend him to anyone for HVAC service and repairs. read more

Great, honest and friendly service! We had several companies come and look at our heating issues and nobody was able to fix it accept Tom. He is great and I would highly recommend him! read more

After going through a few different companies a friend referred me to Tom and Man I am glad he did! He fit me right into his busy schedule and had my AC unit installed and working perfectly even on short notice! Tom is very knowledgeable about his trade and took the time to explain the job and how to maintain my equipment! I will be calling Tom for all my HVAC needs and I suggest anyone who is looking to give him a call! read more

Great service, on time, friendly professional and a very nice guy. Pricing was reasonable, I would definitely recommend Tom to others needing service on their furnaces :) read more

Tom was professional and highly efficient. I called him on a Monday and he came out the next day. He arrived within his window and even gave me a heads-up when he was on his way. His prices are great, he is knowledgeable and gives you different options when deciding what you want to do with your unit. So I knew what was wrong with my unit, how he could fix and pricing and pricing on a change out. My AC works wonderfully and I am a happy camper. Highly recommend Tom! read more

For decades I relied on Tom's father for our heating and AC needs. Running a medical laboratory leaves no room for delays. We haven't missed a beat with Tom's Refrigeration. When our refrigeration units have gone down with $10,000.00 worth of chemicals at stake, Tom has always been there for us. Honest, quick and reliable. I will not use anyone else. read more

First off I would like to say that Tom was the most professional contractor have dealt with in years. He arrives on time and was able to switch out my current thermostat with a smart thermostat. He also was able to assess my current air-conditioning and heating systems for future repairs. I highly recommend to all Yelp users. Please bookmark his number you will not be disappointed. read more

I had Tom come over to look at the AC unit on my travel trailer. I had taken it to burning man the year before and wanted to make sure it would still work. Tom went above and beyond my expectations. He cleaned it all out, checked the connections, and verified that the freon gas or what ever makes it work was full and working correctly. I was impressed and very happy about the job he did and I would no doubt hire him again for future projects. Oh and for all his work he was super inexpensive too. Thanks Tom you're the best! read more

Tom was super easy to schedule, gave me a courtesy call before arriving perfectly on time. He did a fantastic job of servicing my floor furnace. I'll be using Tom for all my heating needs in the future. read more

When my refrigerator broke I was in a rush to find someone who could come fix it right away. I found Tom and was given an appointment immediately. Not only was I completely impressed with how fast and diligently he worked but he was so friendly and answered all my questions with ease. He gave me a great deal and my refrigerator is running just like new now! I also had him take a look at a few other run down appliances around my house and was pleased that he gave me honest answers about what should repaired and what should be replaced. I highly recommend hiring Tom to fix anything in your home or business that needs a repair! If I could give his business 10 stars I would. read more

We're havin' a heat wave! So I thought it would take weeks for air conditioning service. Wrong! Tom came the next day and did the job RIGHT. A great guy. Professional. He made it a point to walk mostly outside, around the house, so as to minimize wear on our rug. I don't know the business, but his price seemed wholly fair. You can come back whenever you want, Tom, and walk on our rug! read more

It's difficult to find a refrigeration company that works on swamp coolers because they're these huge pieces of machinery that are installed on the roof and because there are very few companies that still manufacture swamp coolers. The swamp cooler that came with our house was rusted and in a state of disrepair. Tom came out and gave us a quote when we initially bought the house. A year later he honored that quote and scheduled a date to install a new swamp cooler. When he arrived, he was very respectful of our home, his demeanor was professional, and now my family and I are ready for the intense heat that Concord often brings! Thanks Tom! read more

I highly recommend Tom. I contacted a number of places and Tom's pricing and bid was the most direct and reasonable. He was incredibly quick to respond and to schedule with me. He was also honest and thorough. One of the parts he installed wasn't working correctly so he ran to the store to buy a replacement part. Contrast this with a shop that literally tried to upsell me over the phone on an entirely new central heating and cooling system when the only problem I had was a pilot light that wouldn't stay lit. I'll definitely call Tom again if I have a problem with any of my heating systems. read more

Tom called me back about 30 minutes after I left a message and he was able to schedule a service call the next morning, which was a Saturday. He was kind, courteous, thorough and fair with his pricing. I felt he was very honest and upfront and I would definitely recommend him to others. I would also like to mention that Tom had to schedule a visit on Tuesday (Monday was a holiday) after he picked up a part needed for the repair. While he was here a competing company showed up because they did not get the message I left their office canceling their appointment since Tom could get here sooner. Even the tech from the competing company told me that Tom used to work with them and that I was in "good hands" with Tom. Thanks for the great service Tom! read more

I had the pleasure to hire Tom to fix a wall heater recently. Everything about this business is outstanding. Tom is ethical, professional, friendly and reliable. There was an issue with a part he first installed, but as he guarantees all his work, he came back promptly to replace it with a part that has worked perfectly. I strongly recommend Tom and his business. read more

After our old furnace failed at the beginning of winter, we called Tom and he replaced our failed furnace quickly. The new furnace is great - way more efficient, quiet and provides steady heat. Tom is reliable, professional and very knowledgeable about HVAC systems! read more

I'm also a tradesman and have worked alongside Tom on many occasions. Tom is very honest, conscientious, knowledgeable and hard working, His decision to start his own contracting business is the right one. I'd just like to take this opportunity to spread the word that Tom should be at the top of your call list when looking for an Honest and Dedicated Tradesman. read more

I have used Tom several times over the last year for my commercial building and he was wonderful! Every time I needed him to fix one of the AC units, he was there within a reasonable time and immediately solved the problem. He is professional and explains everything in laymen's terms. I don't need to look elsewhere, he is very reliable and knows his stuff. read more

Tom is knowledgeable and pleasant. He was able to diagnose the problem quickly, and went the extra mile (more like 30 extra miles) to pick up the parts needed to finish the repair the same day. read more

Have a commercial walk in cold box for home brewing and when I turned it back on after 5 months the refrigerator was not getting cold. Called Tom's Refrigeration and he came out the next day. Did a thorough trouble shooting and maintence and found a leak in the copper piping. Tom was onetime and very tidy while working. He fixed my cold box so the hubby can home brew this weekend. Thank you Tom, will use you always. read more

We had a very good experience working with Tom of Tom's Refrigeration. We were in a tough spot - the week between Xmas & New Year's - and suddenly no heat. Tom made room in his schedule for us the same day we called. He worked fast & shared good info about our system. Fortunately he was able to repair the item so no expensive replacements were necessary. He's extremely courteous & polite; we'd use his services again if need be & I would certainly recommend him to any of my friends. read more

Tom came out to our business to look at our chiller. He did a few checks on the machine and determined it was an electrical issue. He gave us a recommendation to a laboratory equipment specialist and got us in the right direction. Although it did not work out this time, I am sure we will contact him in the future for other refrigeration needs. Thank you! read more

I called Tom on May 22, 2017 and he told me he was booked two weeks out, but he could do my job for labor and materials. I called him back on June 5, 2017 and he said he was not able to do what he said. I depended to my detriment on his word. Once I spoke to him on May 22, I stopped looking for an AC installer. I CANNOT RECOMMEND A GUY WHO DOES NOT DO WHAT HE SAYS. Save yourself some time and look elsewhere! read more

Our furnace stopped working in the midst of the rainy season. Tom was able to fix it and he made sure that it was not going to intermittently stop working again. He checked three times to make sure the problem was solved. I appreciate his help. read more

We can not recommend Tom enough. He's a solid, honest guy that will do whatever he can to accommodate your needs if it's within his power. He has helped us out of several emergencies involving our bar's refrigeration (which is the lifeline of our business). Our last call was at 2:10 pm when we realized one of our beer coolers had stopped blowing cold air. Fortunately, Tom was available and nearby. He arrived within 20 min and had the problem diagnosed and repaired shortly after our opening time at 3 pm. He then followed up early the next morning to replace a secondary part that was going to fail next (but only after we approved of the premeditative measure). Tom is forthcoming and as honest as they come and offers you a fantastic value considering the competition not to mention, he's a really nice guy. We consider Tom's Refrigeration a invaluable asset to our business and we will continue to count on Tom for our HVAC needs. His strength of character and his trade skills have proven that this will life-long relationship. read more

we have used Tom many time in all of our location Tom is outstanding Hvac repair man he is a professional and amazing person