The engine in my 2013 Jeep Sahara was making a bad noise and I'd done enough research to suspect a…read morediagnosis and it wasn't going to be a cheap fix. I talked to Stomper Off-Road and just from my description they referred me to Anderson because it was a bigger job than they were comfortable with. Anderson is bigger than I expected--several service desks and lots of bays. James was my contact there and he was very professional. He called me with updates regularly and was great at explaining what they were doing and what to expect. In the end, it was a very expensive repair but I feel that I was treated fairly and they did good work. No regrets and the Jeep is running great.

Reasonably priced and excellent customer service. I bring my…read moretruck and wife's car here for all of our car maintenance needs.

Took my car in for a simple diagnostic test and minor repairs. Charged us an arm and a leg and also…read morecut major wires to the wiring harness and tried to hide it and deny it. They only thing they had to say was bring it back in to assess the damage and we highly doubt our techs did it. We won't be back to this shop and I highly recommend you don't use them either.

After moving to Kansas City, I spent several years driving back to my home town for oil changes…read more Crazy, I know, but I'd had trouble finding an auto shop that I felt was honest, quick, and did quality work. After asking around for recommendations, I decided to give J&T a try. I've had nothing but great experiences since! I usually wait at the shop while my car is being serviced. My car is always serviced very quickly. I'm usually in and out in under 45 minutes. The shop is small but does offer Wifi and snacks. There's also a small TV in the lobby. The only downside to me is the location. Spring Hill is a bit of a drive for me, but I feel like it's worth it for a shop that I can trust. Overall, I feel like the cost is pretty comparable to other shops in the area.

Like usual, I was expecting to be inconvenienced and screwed…read more These guys are the exact opposite. Fix my car on site. Cost $100 less than I anticipated. I got it done much quicker than I thought they would. Very accommodating. Honest and I will be using them again, for sure.

The first thing that comes to mind is their open communication. They were always quick to respond…read more Secondly, the professionalism and knowledge of Kyle once he was here. They did a simple transmission flush. I didn't have to move the car, he was able to work around in my garage easily. Afterwards, he explained their other services and what to do if my transmission ever became a serious problem. They did charge me an additional $75 to come to Parkville, But I thought it was worth it since I didn't have to drive to my usual mechanic and wait for them to finish the job. He saved me about a day's worth of waiting and driving.

I can't say enough good things about this shop. They've helped me out more than once, and every…read moretime they've been honest, fair, and incredibly easy to work with. It's rare to find a mechanic you can truly trust, but these folks have earned it -- no upselling, no pressure, just straightforward explanations and quality work. Whether it's a quick fix or something more involved, they treat you with respect and make sure you understand what's going on with your vehicle. Their prices are reasonable, and you always feel like they're looking out for you rather than their bottom line. If you're looking for a dependable, trustworthy mechanic who genuinely cares about their customers, this is the place. I'm grateful to have them in the community and won't take my car anywhere else.

I've been bringing 2 vehicles here for several years now, and have had several things done aside…read morefrom standard maintenance. I've never had an issue before. With this latest visit I get hit with over $10k in recommended maintenance and repairs. I took it to another shop I trust and they found many of the repair items aren't actually in need of replacement/broken/damaged (and in addition the maintenance items they quoted were 25% higher than where I ended up having these items done...tells you a lot about their pricing). From one oil change, their reputation has gone from above average, to double-negatives. In short, at this point, they're looking to take you for whatever money they can squeeze out of you.

Was super flexible and communicated with the whole process. Was a good price also. Worked fast and…read moreefficient.

Very good service, very good pricing. Just so refreshing…read morein today's world to find someone that is this helpful and caring. If I could give 10 stars I would!

Very knowledgeable and honest. Fair price for work performed and camper storage. Highly recommend!read more

Needed two repairs done for my travel trailer on a tight time frame. They squeezed me in, work was…read moredone on time, and done right. BTW they do not accept credit cards. Cash or check only.

Fantastic service. Reasonable price. A different garage suggested that it would cost about $1,000…read moreto fix my Honda sliding van door - that did not slide well. But, New Concept fixed it for only $54. I was surprised. Door now works great. I will go back here! Strongly recommended.

what's the point of having scheduling? I scheduled and oil change and tire rotation and when I…read morearrived they said it could be 2 hours before they got to my car. Maybe you shouldn't offer online scheduling if you're not going to actually make it work for your now ex-customer. You guys used to be excellent.