I love this place compared to the one in the plaza the lady is very rude and has everything…read moreoverpriced I love coming here the owner is very nice and has even helped me load the water to my car it's a small place but with amazing service

I love it here and I love that they're here. Clean, friendly, fairly-priced, and nearby. If you…read moredon't have ro water it's a great option. They have purified, alkalized and kangen. I hope they are in business forever. One time a glass bottle broke in the parking lot and the women kindly helped to clean it up. Salt of the earth. We have to support our village and the small businesses that serve us. My pleasure !

Have you ever experienced excellent customer service from one of the nicest human beings you have…read moreever met? Well I met one of the sweetest employees during my transactions and I just wanted to put her in my pocket (my analogy of keeping someone so sweet protected, because the shirt pocket is close to my heart). This location is on the right end of a plaza with plenty of free parking available. There is also street parking if it just happens to become full, but I came close to closing so parking was plentiful. I came in with a search of a 5-gallon jug with a hands-free spout. There were two choices that were both BPA free containers. One was $16.99 and the other was $14.99. The only difference between the two bottles was the lid. They accept cash only so make sure you stop at the ATM first. With any bottle purchase, you get free water. The first bottle was a little lose, but she changed it immediately and wasn't trying to sell me a faulty product. I appreciated that! Overall an amazing experience! I feel like if I worked nearby or there, I would drink water all day lol

Pico water is great - the lady who works here is friendly and kind. I enjoy the convenient parking…read moreand customer service.

I love this place. I'm grateful to have a source for high quality alkaline water and a self serve…read moreoutside thats available 24/7.

I love coming here To get my purified alkaline water. The lovely Asian lady that works here is…read morealways super nice and respectful. It's always a plus that she's there on time with a smile on her face. Best water in town!

Our usual water store is closed on Sundays, so we stopped by A&A. The clerk was very kind and…read morehelpful. We were in and out in less than 10 minutes and we got 15 gallons across 7 containers. The price was the same as our usual spot too. The only downside is the small parking lot but I can see us coming back in the future.

The service is excellent. I once went to this store to see if the can make copies which I knew…read morebefore years ago and now it has kitchen needs and some Ramen soups and others like the 99 cent store. There is regular purified water and alkaline and is really reasonable. Manuel who own the place is very friendly and makes you feel at home thank makes the difference of the hospitality. I highly recommend this place of business.

Came here for years and the previous owner was super sweet and generous. New owner is really nice…read morebut the people she has working for her are very rude. Came in as my last chance to keep coming here but no. The young man didnt greet us and had to wait while he laid back in his chair on his phone. He didnt even bother rinsing our first bottle and when he grabbed the second I politely asked to rinse it. He looked at me very annoyed. Please teach him some respect or this business will not last. 0 rating if i could....

Very nice. Clean. All you ever wish for in a water-store at your fingertips. Location is perfect…read more Parking available. Owner is very helpful.

I looked at reviews before I picked Zutra and I definitely made the right choice. Excellent…read moreservices and very communicative. They even check in before holidays to make sure I'll be available for pickup and swapping bottles. It's super easy to just text them rather than picking up the phone and waiting on hold to talk to someone. Customer service is phenomenal.

Been with them for several years now and I really like that you can order as needed. No…read moresubscription. Customer service is excellent. And most of all, so is the water!

I had been a paying customer in good standing with Urban Oasis, and my only "issue" was that I…read moredidn't consume water fast enough for their delivery schedule. Instead of water delivery being a convenience, it became something I had to actively manage -- tracking bottle counts, timing usage, and adjusting my routine just to stay within their service structure. That completely defeats the purpose of having water delivered in the first place. I had a large amount of water on site that I had already paid for, but because my usage didn't align with their internal turnover expectations, they chose to discontinue service. There were no payment problems, no missed deliveries, no disputes -- just a mismatch between how quickly they wanted bottles cycled and how a normal person actually uses water. A customer's life shouldn't have to revolve around a company's bottle logistics. Service should adapt to real usage, not require customers to restructure their routines to fit a rigid delivery model. Dumped by a water delivery company? Yes. If you go with this company, understand that flexibility is very limited, and if your consumption pattern doesn't match their system, you may be pushed out -- even if you're a reliable paying customer.

Well, we dumped the giant conglomerate (booooo) and found Urban Oasis here on Yelp. So far, we are…read moresuper happy with their service and their water. When I've needed to call they are overly, in a good way, helpful and I appreciate that. They even return phone calls!!!!!! I'm hoping for a long business relationship.