This America's Tires is located off First Street & Chambers LN…read more Upon entering I noticed how super clean it was & so were their restrooms, it's highly organized & with attention to details. The atmosphere here was super inviting, welcoming, warm, and super friendly. Their price points are spot on!! This America's Tires is much bigger than the one in Camarillo, thus they can do more. Today, I made appointment at America's Tires Simi Valley for a Tire Alignment, since the Camarillo is a smaller sector, I decided to come this one, I called beforehand to see if they had a opening and they did so happy about that, other side the phone was Fernando he was very sweet & understanding he told me there was one car head of me that needed to replace all 4 tires, since I was 30 mins away no problem. When got there and went into the store I was greeted by Mason. I told Mason what I needed & told him I just got new tires & everything is in their system which is great too! I did have some questions and he answered them all beautifully! So they quickly whisked my car away and started working on it. I would say I probably waited 15-20 mins until everything was done. Which I didn't mind at all! Richard came out showing me the paper of the tires alignment & explaining to me about alignment & I thought how thoughtful of that! America's Tires Quality & Honest & Trustworthy You can Trust! I asked Richard if I could have a copy of my Receipt he was so sweet & kind of him he did it right away! Mason & Richard, we both super polite, kind, caring, super knowledgeable, very genuine, helpful, and super down to earth! Mason & Richard both have this super positive upbeat energy about themselves that really radiates! Mason & Richard are Rarest of all Diamonds. Their shine can never fade! Please treasure them greatly!!! I would love to especially Thank Mason & Richard for a Fantastic & Fabulous & Memorable Visit! I would also like to thank Fernando too! I would like to Thank America's Tire Simi Valley for a wonderful visit! Thank You so much America's Tires, I got everything done in one day!! I had a Great & Positive Experience here!! I'll definitely be back again! I'll tell all my Family & Friends to come visit! Please be Kind & Courteous to these hard workers!

I had an outstanding experience at America's Tire thanks to Roman Ortiz. From the moment I walked…read morein, Roman was professional, knowledgeable, and genuinely focused on providing excellent customer service. He took the time to explain my options, answered all of my questions honestly, and made sure I got exactly what I needed without any pressure. The entire process was quick, efficient, and hassle-free. It's rare to find someone who truly cares about their customers, but Roman went above and beyond to make sure I left completely satisfied. If you're looking for great service and someone you can trust, I highly recommend asking for Roman Ortiz at America's Tire. He is a true asset to the team, and I'll definitely be returning for all of my future tire needs.

The team at Grand American Tires in Simi Valley were amazing! I brought in our 1956 concours…read morecondition Ford Thunderbird and had 4 Coker Classic wide white walls tires mounted and balanced on the vehicle. Manager Eddie Whitlock is a true gentleman who took the extra time to make sure I came in early enough so that he and his team could get the job done in a single day. We don't trust just anyone with our prized Thunderbird but the team at Grand American including Julio who did a perfect alignment on this vintage car with wire wheels (which is much tougher than on a new car, requiring shims and an in-depth knowledge of how to do this right). Frank was also super friendly and knowledgeable. And I almost forgot to mention that the price was amazing and for them to do this on a Saturday over this Memorial Day holiday weekend is nothing short of amazing! A+ highly recommended.

Got new tires & an oil change…read more Said they'd cut my breaks if I didn't pay for them to fix There was literally NO problem with my breaks prior to this visit

I've been bringing my vehicles here for over 30 years for the price, service and convenience. The…read morequality and value received is always excellent! I'm glad they are able to recommend options for products and services that meet my needs and prepare me for future services.

I unfortunately wore my tires to past the wire to where they completely opened up on me!…read more Thank god I found Jim's tires to replace my perelli tires. I drive a Mercedes GT and I first went to Costco to get my tires there thinking they'd have them. I waited 20 minutes with shitty customer service for them to tell me they don't carry my unique tires apparently only exotic cars use these tires and I was out of luck. I kept calling places till I got in contact with Jim's tires. The customer service from the beginning a call over the phone put me at ease. The representative that assisted me "Jose" said come on in I got you all taken care of. I will have your tires ready when you come in tomorrow morning and you'll be in and out. I scheduled AAA to tow my car first thing in the morning another great perk this store opens at 7:30am I arrive they're already waiting on me and I was in and out. I swear I wish everyone had Jose's fast customer service and personality he made things easy and explained everything to me to where it made sense. He also updated me on other things I need to get done to my car and hooked me up with 4 free oil changes through an app. Best place I highly recommend it. I'm attaching pictures so you see how bad my tires were ran down and the new ones. Hope this helps anyone in need

Great customer service and fast service, get me in and out in no time…read more They even match price from competitors. Highly recommended!

As a female, I love this Tire shop because they are honest & great people. Often when going into a…read moretire shop alone, I feel as if I am given a list of services I dont really need or I am often over charged. Here, they are honest and communication is amazing! I have come in here many times when I have a nail in my tire, need my air filled up, and they always get me in and out in such a short amount of time. I highly recommend this location for all your tire & oil change needs.

Gil , helped me last week very professional and knowledgeable. If looking for service i promise you…read more won't be disappointed in the service or with Gil btw the P265/6518 Handbooks fit perfect no rubbing. Thanks again Alan

Tire Pros used to be a friendly, honest, and customer-oriented business. My wife and I have been…read morecustomers in the past and trusted them for tire repairs and replacements. Unfortunately, since the management and ownership changed a couple of years ago, this place has gone seriously downhill. I came in this morning with a very simple request: I had a nail in my rear tire and only needed the nail removed and the tire repaired. The tire still had approximately 2-3 mm of tread remaining, and I was completely upfront that I planned to replace the tires within the next couple of weeks. Instead of simply helping with the immediate problem, the employee refused to remove the nail because of the remaining tread. I understand that they may have concerns about tire safety, but refusing even to remove the nail from a tire that I was planning to replace soon felt unreasonable and, frankly, like an attempt to pressure me into buying new tires on the spot. What really says it all is that I drove to another tire shop just down the street. They looked at the tire, removed the nail, and helped me without any questions or sales pressure whatsoever. That experience made the difference very clear: one business was interested in helping a customer, while Tire Pros seemed more interested in making a sale. It's sad to see what happened to a business that used to provide good service. After today, my wife and I will never use this Tire Pros location again, and I certainly cannot recommend it to anyone looking for honest, customer-focused service. If management wonders why longtime customers are leaving, experiences like this are a good place to start.

I rarely leave negative reviews, but my experience at Mexicali Tires in Simi Valley was absolutely…read moreterrible from start to finish. First off, the technician had zero customer service skills. He looked completely fed up with his job and made it clear he didn't want to be there. I then asked another man--who I'm assuming was the owner--for a quote on a set of new tires. He couldn't even look me in the eye when he gave me the price. While completely looking away from me, he threw out a confident quote of $2,000 for the exact same tires that multiple other separate shops have quoted me $1,000 for. A 100% markup is just pure greed, and he couldn't even confidently back up his own numbers to my face. To top it all off, the checkout process was a joke. I walked up to the counter and greeted the older woman with a smile, only to get a miserable, stern look back. When I tried to tell her I needed to pay for a tire patch, she couldn't even hear me because she was blasting YouTube videos of nasal canals at full volume on her computer. After I had to repeat myself several times to get her attention, she told me a simple plug patch was $35. Charging $35 for an external plug--when reputable shops actually remove the tire and patch it properly from the inside for less--is absurd. When I questioned the $35 price, she gave me a defensive, condescending attitude and said, "Yes, a lot of people go to different places and act surprised when they see the price." Well, people are surprised because your prices are a rip-off and your attitude is garbage. Take your business somewhere else where they actually value customers and don't overcharge for subpar work

The lady the charge is horrible, the guy told me to change my tire was going to be $85 and when she…read morecharge me she was going to charge me $98 saying $5 more because of the tax and I was but still charging more so bad... I feel bad for the guy the change the tires...

Beware of unnecessary charges! When we first went into Firestone, we spoke to Rafael who was fair…read moreand honest with us. He explained that it would be $9.99 for a diagnostic exam. No problem! We explained what was wrong with the car and what was needed. They weren't able to look at it until the end of the day, but quickly confirmed what was wrong. He called me and literally said, "you were right, it's the bushing that needs repair". They ordered the part and said they'd call in the morning. A new guy, Elon, called to let us know it would be $249. He also called to let us know we needed a new battery. Mind you, we haven't needed to jump start the car for years, so this came at a very interesting time for us, wondering what they did to drain the battery. Either way, we declined the upsell items he mentioned, and went in to make our $249 payment. Lo and behold, the payment is now over $300. When asked why it's different than what he told us over the phone, he stated that it was a $50 diagnostic fee. I stated that I told Rafael what was needed to be done, so why the large diagnostic fee, when I was quoted $9.99. He said, "well, if you give me the part number that you gave Rafael, then I'll take off the fee". I didn't think I needed to give him a part number. To be fair, I was willing to pay the $9.99 fee that I was quoted, but also thought that was part of the $249 he said it would all cost over the phone. Elon was so smug during the conversation, knowing there was nothing we could do about it. Well, hope someone sees this and knows that if you deal with Elon, you may pay more than you expected, just like I did. Like I said, beware of this shop and the extra charges. FYI - their A/C guy is on leave, so they can't work on that right now. Not sure how long that will last, but sounded like it's going to be awhile.

Came in to fix my AC, and paid for a tire rotation while I was there. I was told 1.5 hrs, ended up…read morebeing 3. Over quoted on the AC fix and they didn't even rotate my tires. What?!

The staff here are amazing Devin is always ready to help with an amazing positive friendly attitude…read moreand the mechanics in the back always do an amazing job every time I take my car in very honest I will always do my business knowing Devin and the mechanics will be doing honest work

They yelled at my grandma they tried up charging her for other services that were not neededread more

For more than 20 years, I've continued to use this shop because they are consistently…read moreextraordinary. The team always goes out of their way to help - they're quick, friendly, flexible, knowledgeable, and offer fair pricing. Every visit is simply a pleasant experience, and the work is always perfection. They handle everything from large vehicles, Sprinter vans, trailers, and off-road vehicles to simple flat repairs - and they're completely unfazed by unusual issues that come up along the way. Recently, they even had a replacement part on hand for a stripped pressure indicator, which saved the day. The entire team is professional, welcoming, and genuinely fantastic. is the best, and even ALF the parrot makes the experience memorable. Honestly, who actually looks forward to tire service? I do.

I have been a loyal Randy's Tires customer for at least 20 years. I have bought numerous sets of…read moretires and had countless oil changes and other tire services. They have been the only place we've taken my wife's car for oil changes since we bought it. On my last oil change I was told that the threads on the oil plan were stripped and I needed to take it somewhere else to get it repaired. I didn't think much about it until today when I took the car to another shop for the suggested repairs. It is going to cost me $1,768 to get a new oil pan !!! The mechanic, which I have known for a very long time, said it was stripped and someone tried to fix it and just made it worse and unrepairable. I just called Randy's and they denied responsibility. I told them they were the only place that has ever done an oil change and it is impossible that they didn't cause the damage. The rest of the conversation went nowhere. I always try to support local businesses. But when they damage my car, cost me $1,768, and don't even consider taking responsibility, they have just lost a long time customer. I will be sure to let my friends and neighbors know about today's experience.

Great service. Helped with full set of tires. Even beat Costco pricing. Will go back for all my…read morecars.

Very courteous and professional. Fixed my tire that had a nail in it for free. When I need to buy…read morea tire I'll definitely be buying from them.