I unfortunately wore my tires to past the wire to where they completely opened up on me! Thank god I found Jim's tires to replace my perelli tires. I drive a Mercedes GT and I first went to Costco to get my tires there thinking they'd have them. I waited 20 minutes with shitty customer service for them to tell me they don't carry my unique tires apparently only exotic cars use these tires and I was out of luck. I kept calling places till I got in contact with Jim's tires. The customer service from the beginning a call over the phone put me at ease. The representative that assisted me "Jose" said come on in I got you all taken care of. I will have your tires ready when you come in tomorrow morning and you'll be in and out. I scheduled AAA to tow my car first thing in the morning another great perk this store opens at 7:30am I arrive they're already waiting on me and I was in and out. I swear I wish everyone had Jose's fast customer service and personality he made things easy and explained everything to me to where it made sense. He also updated me on other things I need to get done to my car and hooked me up with 4 free oil changes through an app. Best place I highly recommend it. I'm attaching pictures so you see how bad my tires were ran down and the new ones. Hope this helps anyone in need read more

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I have been going to Jim's Tire for years. They continue to go above and beyond and stand behind everything they do. Just always a pleasure to work with them. I wish more businesses were like this. read more

Dishonest attempts to upsell. Services quoted are way higher than other shops. Kept me waiting so long that I finally just left. read more

I found my new tire shop. I was recommended Jim's by a buddy who needed a tire replaced last week who unfortunately had a bad experience at a different tire shop, so he ended up a Jim's were he received excellent service. Jose at Jims was able to take care of my flat, checked all my tires to make sure all the tires were fine, and did it pretty quickly. Excellent service. Best tire shop in Simi. read more

Jim's Tire totally saved me today! I got in my car and noticed my passenger front tire was super low. I drove it right over to Jim's and was immediately met with friendly smiles. I was in right before closing and was told if it needed a patch I may need to come back in the morning, which I totally understood. We went outside, I showed them my car, and Jose told me he would make it happen and get me all patched up right then and there. They took their time and did an amazing job even though they were closing and most likely wanted to get home to their families. I will most definitely be coming back anytime I need service, and I will be recommending them to everyone. Thanks so much guys! read more

I've been bringing my vehicles here for over 30 years for the price, service and convenience. The quality and value received is always excellent! I'm glad they are able to recommend options for products and services that meet my needs and prepare me for future services. read more

In early 2026 I brought my work truck in to Jim's tire man for a front end alignment I was told that it could not be done because some of my front end suspension was wore out . Fair enough. I was waiting till my front tires to wear out than was going to get my suspension re built as needed and 2 new front tires. Early May I get suspension re built new tires and go to Jims They do the alignment . 4000 miles later my new front tires are ruined shot! I go back and talk to the manger Jose. He tries and deflect the whole thing by saying i need to see the parts that where installed, Reciepts . You can plainly see that the front end has all new parts. I tell him that that has no bearing on anything because how would you had done the alignment if the parts where not replaced? Clearly trying to deny anything. This turns into a huge ordeal with him just making up excuse after excuse to try to put blame elsewhere. I know this truck is hard on tires I have driven for 200k miles. It has never went through a set of tires in 4k miles. I went in there and would have settled for a refund of the Alignment and ate the cost of new tire but he pissed me off so bad now its off to small claims court And I will try to sue him for the $500.00 cost of the tires and the $175.00 they charged for the Alignment. Horrible customer service!! I am a business owner for 40 plus years and never would have treated my customer this way. I can Say one thing If big Jim was still alive this would have never happened. This Place on going down hill. Dont go there. read more

My husband noticed his tire was low after work. Went to Jim's tire. They were going to close in 10 minutes. They were very helpful and patched his tire with no charge. They are the best. I have been going to Jim's tire for 50 years. They were on the other side of L A Ave back then. read more

Great service, great prices, and super efficient. Really appreciate the honesty. Came in on a busy Saturday morning to get four new tires for our Audi Q5. They said car would be done in two hours and that is exactly how long it took. I highly recommend Jim's for tires in Simi Valley. read more

Customer service on the phone was very rude and wanted to argue with me about work I wanted to have done. Also said he would get back to me about the quote and never called back. Don't waste your time or money here. Neither is Appreciated here... read more

They are great! Best prices I could in the area. Very helpful and the customer service is amazing!

So I'm a long time customer I've been going here and getting tires even when I know they're more expensive than the tire shops down the street. I got a nail in my tire 4:15 pm I go to my house come back out to go to the grocery store at my tire is completely flat. I call up Jim's tire Jose picks up I tell him what's going on and he says oh man can you leave it over night. I said you can't plug a tire I just got these from you guys a few months ago. He say no Bro I'm packed. I drive by the shop a few minutes later to go to Tony's tires to get it handled and I drive-by and I see 4 open bays. And literally nobody working. And just like that, you guys lost a customer, including my 4 family members that come and get tires here. And I'm done referring people you guys.. so next time maybe I'll go to big brand or Tony spend a little less but they know how to treat me right. read more

With a few things in consideration: Level of Professionalism Level of Expertise in the Technicians Level of "We Get Sh*t Done" That goes on in this shop, I'd recommend this shop to ANYONE whether you live in Simi, the next City over, or even the next TOWN over! read more

Jose at Jim tires is amazing super friendly and knowledgeable. Service was fast and easy to understand. Prices are affordable. Will come back again for sure. read more

Jose the store manager was outstanding even after I told him I was a Chiefs fan from Kansas City, he was very professional and the young man who repaired my tire was very nice as well! I highly recommend Jim's Tire service read more

They got me in out. Jose and his team were very helpful and knowledgeable. Made my experience great. I my new spot for all my mechanical and service needs. Thanks Jims for making the experience great. read more

Jose provides the best service by far in simi. I was in and out quick. I will be bringing all my vehicles here.

Best folks ever. They are so nice and explained everything that needed to be repaired. They got it done within my time frame. They are my go to for all my car needs!!!​ Donna C read more

Originally I had left a 5 Star review over 1 year ago. If I have a negative experience at any business I always give them an opportunity. Since then, my wife and I have had negative experiences there. We have been customers at Jim's Tires for more than a couple years now. I've got to say the Customer service has definitely declined as has the quality of service. read more

The best is the west - Simi lucky to have such a great place to purchase tires and get other services - they are extra ordinary in service and quality work- Your one stop place for great value - walk in and meet Jon at the front desk and start your service journey - Five Star all the way - read more

I woke up yesterday to an illuminated Tire Pressure Monitoring lamp and a flat left rear tire. It was Sunday before a mid-week Holiday. Certainly, this was enough to ruin at least half a weekend! After several futile calls, I gave up any hope of securing a repair before Monday. Certainly enough to ruin at least half a weekend! After a few futile calls, I gave up any hope of securing a repair before Monday. I started my search early Monday morning and was pleasantly surprised by the response I received from Jon at Jim's Tire Center. I was pleasantly surprised by his confidence and candor. The tire is a run-flat, which means the vehicle has no spare tire. Jon explained the difficulty in repairing the tire properly but was confident they could do it and they did. Everything from the initial call to a courtesy shuttle home with Shieh (spelling?), and vehicle pickup went off without a hitch and I went from expecting a $30 -$50 repair, to a NO-CHARGE, courtesy flat repair! It was as positive an experience as anyone could reasonably expect! read more

They're amazing , polite , helpful, no words to thank these group Of guys how welcome they make me feel . Andres ! Thanks !! Such a professional guy ! My favorite place to bring my car to . read more

Went to Jim's this morning for a nail in my tire, they immediately helped me and took care of it within 10 minutes!! Loved how helpful and fast they were! read more

I have been going to Jim's since 2018. They are so friendly , professional & honest! I called Ford , America's Tire , Mark's Tire and a local mechanic to compare prices and none of them could beat Jim's deal. Support this business... you won't regret it. Kyle , thank you so very much for being so kind , professional and helpful. Every employee is absolutely amazing. Thank you! Btw, the remodel looks great. read more

the place I normally go to, Firestone was booked solid, I needed to have a leaky tire patched on a Subaru outback. The Man At Jim's said that it couldn't be patched and I would have to get a new tire, which would be roughly $150 and take 2 hours ( the place was empty ) seemed too expensive So I left and made an appointment with firestone the next day where they were able patch my tire and it took about half an hour . Hmmmm read more

Always treated like family here and taken great care of! Best service and I enjoy the lobby it's very comfortable to wait for you care and have great conversation! read more

Sadly Jim's now sucks. What happened to you? I guess you don't care about your customers OR employees. Which is why I won't support a business like this. Gone are the personal, family touches that once gave this place its reputation and name. Now you step inside and it looks like north korea. No couches...no more birds...a giant, minimalist empty space with the worlds worst coffee pot stuffed into a dusty corner. FFS it's christmas! You could put a tree, play some music, utilize the four giant screens with maybe some movies...put an ipad for the kids out, a charging station, a goddamn RUG. Your employees stand at a barren kiosk in an empty depressing space all day, you've taken the soul away. So why would I or anyone support you? You clearly lost the plot. THERE IS NOTHING THERE THAT MAKES NE WANT TO RETURN OR SPEND MY TIME THERE. Do better. read more

I had a fantastic experience at Jim's Tires. came in to have my tires checked, and the team was quick to spot the issue and patch it up perfectly. The staff was incredibly friendly, professional, and genuinely helpful. It's not every day you find a place where you feel taken care of and not just like another customer. I'll definitely be coming back for any future tire needs--highly recommend. read more

As always, Jim's Tires delivered quality service. My Honda needed rotors and brake pads, a tune up and new cabin filter. All were provided, with a detailed explanation of parts & labor. In addition, transportation was provided by their shuttle van, driven by Shane. He was a cautious driver with a very pleasant demeanor. Happy New Year, all! read more

Great service, good price, and quick. I recommend. José at the front was very helpful!

I would love to extend my gratitude to the entire team over at Jim's Tires especially a new face that greeted me with a huge friendly smile ! Jose made sure that I was updated with the service turn around time and kept me informed of everything that was being done with my cars service. I was treated like family ! He was attentive to my car's needs and was very professional His team was also one of the best group of auto service professionals that I have ever dealt with and I've had my fair share. I highly recommend to stop by . I give them a 10 plus! read more

The manager Jose has a very bad attitude and was very rude to me when I was there to get tires on my truck. He talked to me like I was stupid and the guys that worked there were all laughing. I expected to be treated better as I am a paying customer and I was not rude to him. I will not ever be returning to this shop and I am telling everyone I know to avoid this place as well. it is not too much to ask to be kind to your customers. Do better. read more

LAZY AF, told me my tired was not repairable because I added fix flat into tire Took it down the street to America's tires and he rinsed out tire with water and fixed the flat into less than 30 mins **DON'T BRING YOUR CAR HERE !** read more

Wonderful service and great prices. It's hard to find a honest repair shop, Jim's is just that, along side a local family friendly feel. I highly recommend. read more

Very professional - fair price. I personally worked with Joe H. - I really appreciate how he leveled with me about my concerns. I went in because I purchased this car recently and just this week the brakes started to squeak. Now I know that doesn't always mean something is wrong, but it never hurts to check. I also needed an oil change and to check my battery, so I thought why not just get it all checked at once. I was nervous dropping my car off at a new place, just like anyone would be. Unsure what they are going to say, like pointing out things you didn't ask for etc. - Joe was straight to the point, he checked what I needed and was honest about things I might want to take a look at. Like I said, I planned on getting brakes (pads/rotors), oil and a battery. Ended up not needing brakes, because he was honest about what I had left. But he was also honest about my tire tread, without needing brakes that left money in the budget to get new tires which I was happy about. Ended up getting a couple additional things because I know it needed it, and the price was too good to pass. Ultimately, ended up spending more than intended but Joe worked with me to get a fair price. As much as this is a business, and businesses need to make money. It felt like he recommended things like it was his car focusing on safety and how to ensure the longevity of the car Joe, I hope you read this and if you do - Thank you, I will be back read more

Great service, completed on time to pick up same day. Nice communication, above and beyond. Great value on the parts and the work. Restoring confidence in my car to take me places and not strand me. Integrity, Service, Honesty. Phenominal. read more

I noticed a nail in my left rear tire this morning, Sunday. I saw Jim's tire was open so went down there and they said they would check it out for me. There was only one mechanic working so I thought I'd be there a while, about 15 minutes later my car was ready, he fixed it and didn't charge me anything. I was very impressed and very grateful. When I need tires. I'll be back to get them here. read more

I am a single female and nervous about taking my car in fear of getting misquoted. I have finally found a place that is honest and not out for the money. They told me what I needed and don't need after a couple of mis informed places I had already gone too. I feel safe and trust this place. read more

Since Jim retired (also passed away a few months ago. He was a wonderful man and business owner), the place is not the same. Went in to have my tires rotated. Young service tech wrote up that I needed new struts and the right rear was leaking. Also said an arm was cracked. Did not have that work done, took it to my neighbor who is a mechanic, inspected the struts, no leak except for some dried up mud and no crack on the arm he said was cracked. A shame that they are doing this to customers. Please beware and get a second opinion before dropping thousands on unnecessary repairs. read more

I'm giving two stars because I've used Jim's tires one other time and their performance/customer service was great. The missing three stars are because they do not remove the old weights from tires before balancing them and my wheels were not bent. Today, I dropped off two 205/55/R16 tires/wheels, did not leave the vehicle, and asked for the cheapest set to replace them. I was told a turnaround time of one hour to two hours. I retuned two hours later and my tires were still sitting out front where I had left them. I asked the guy inside for a guesstimate on when they would be done and he explained that the 1-2 hours was the install time and not how long it would be until they were done. After three and a half hour I got my tires back and went home to put them on my car to find that the weights installed were rubbing on the calipers and I had to take the tires back. The original weights were still on, in the correct place for the wheels. The issue for me is when I retuned, I asked the service worker why they didn't remove the old weights and he said that is not normal to remove the old weights. I asked him again and he said "we can remove the old weights but they help keep the wheel balanced." That rubbed me wrong and prompted the review. They were great once they saw me taking pictures of my tires and even cleaned the wheels and tires. - Dan Photo info: Red - old weights, yellow - weights added and removed, green - final weights. read more

Jim's Tire & Service Center - Red - old weights, Yellow - weights added and removed, Green - final weights - Tires Near Me - Simi Valley, California