The donuts here are good but they almost never have any. No point in then being open half the time when they have little to no donuts in stock. read more

They're open on Christmas day but only until they sell out so hurry! I was super impressed with their level of service and the delicious donuts. They had variety. Thank you for being open on Christmas day! read more

Top Donuts - Since 1989 - Donuts Near Me - Watsonville, California

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One of the most overly priced donut shops I've ever been. When I wanted to change my order the lady made me take the donuts that she had just put in the box. It's donuts, not caviar. read more

Donuts overpriced and below average. Got some glazed twists, a cinnamon roll, and maple bars. Cinnamon roll and glazed twists barely had any glaze on top. The maple bars had a custard filling, which was completely unexpected. Normal maple bars do not have any filling. I love donuts and get the same ones everywhere. I've never had this problem. I hate custard filling and was completely surprised to take a bite of the maple bar and notice the filling. Whoever was working never mentioned anything about it and there was certainly no sign or indication they were filled. Not to mention she was not very pleasant. Will never go back. read more

Top Donuts? More like top bagels! Don't get me wrong, the donuts are great, but as an avid bagel lover, it's very difficult to find an excellent bagel in Santa Cruz County. I've tried probably almost every shop that sells bagels, and this one is it. They're soft and thick but not a thickness that's too chewy with a perfectly toasted exterior, and a taste of heaven with each bite. On top of that, the owners are just very sweet. read more

Long overdue review, however I kept the receipt specifically so I wpuldnt forget to write this review. Decided to pick up a dozen donuts and coffee for the morning of a wedding. Chose to support a small business instead of going to Starbucks. For those two things, it was $58.20!!!!! Never have I been so Nickel and dimed. Donuts alone were closer to $30. Never will I support this business nor do I recommend it. I had taken the recommendation of a Nob Hill employee at the time and this is how it worked out. In (now) reading other reviews I see this is common. In another review, she responds she asks each customer if they want a dozen regular for $12 or fancy assorted for individual pricing. Before that lie is told, that was not the case for me. I asked for a dozen assorted and told her it didn't matter which ones (since it was going to a variety of people) just as I do at any other donut shop. Never once did she clarify "as she does with every customer." Donuts were just okay, not bad but nothing special. I don't drink coffee but i was told the same of the coffee. read more

Top Donuts - Ridiculous pricing for a dozen donuts and box of coffee . - Donuts Near Me - Watsonville, California

Super friendly staff and delicious donuts. I am from SoCal and I will be back. Thank you for the great customer service.

I've been coming here for a while now and noticed that every time I come my total is different, yet I always have the same order. The owner is always so rude and such a snobb. I see from other reviews that others feel the same and that this doesn't happen to just me. The pricing is very vague and not clearly shown inside so she's able to just pull out random totals for customers. There was one instance where she overcharged me and I said why so much? And she said oh sorry I accidentally charged you for a donut that I was supposed to give you for free. ????? Why are you adding things I'm not asking for, charging me for them, and then acting like you're giving me a discount when the extra item is NOT FREE. Yes the donuts are good but the service is RIDICULOUS. Ask for the price before purchasing because the lady will definitely add on whatever she feels like adding without your consent. Dear owner, You have people coming back because they're not as aware as others of how much you overcharge. I'm one of those people. I will never come back again because of your horrible attitude. CLEARLY DISPLAY YOUR PRICING. And ENFORCE YOUR CORRECT PRICING. Be ETHICAL. You boast about having such a successful business because of your returning customers that YOU'RE taking advantage of. That's disgusting. read more

I tried top donuts and I am so glad that I did everything look delicious they were fully stocked of everything I had the ham and cheese croissant also an everything bagel with cream cheese and let me tell you I will be going back to try everything else.Also the owner was so sweet and super gracious to offer some freebies and I realized I never had fresh donut holes they melted in your mouth delicious read more

Love the donuts but leery about business with them after reading way too many negative reviews about price gauging and rude service. Will try them one more time and ask for itemized receipt. read more

Best bagels in the county by a long shot. Donuts are amazing. Mey is so sweet and we just love top donut! Cannot recommend enough!

Best donuts in Santa Cruz county. Been going for years! Love the maple bar with custard. Super friendly and fast service.

The best apple fritter of your life awaits you at Top Donut! Seriously! I always buy extra apple fritters to give to co-workers as this is the cheapest and most delicious way I know of to make someone's day! And when they are hot and fresh they are even more incredibly awesome! Fantastic donuts at good prices! read more

Donuts were good. They were not OMG good but I would go again if in Watsonville. I was telling my sis that the lady was not very friendly. You can tell that she did not want to be there on Sat morning. I read about the rude service just now on many other reviews. She was not really blatantly rude, but not nice either. A smile goes a long way in customer service! read more

Want to get ur sugar fix on in Watsonville? Go to Top Donuts and May and Keith will hook u up! Their donuts absolutely are always fresh and often warm too! Top Donuts also sells coffee, sodas, juice, and monsters. The prices are so reasonable u can't resist! The donuts are great and you have to know May and Keith are always smiling! They know their customers by first name cause the shop has been here for years. One day when I was eating a chocolate raised and chatting with Keith, a family came in..... Mom, Dad, and their two daughters in their twenties, Keith called them by name and jumped up to get their "usual!" That's how they roll here at Top donuts! ( pardon the semi-relevant pun!) So in the morning, evening or even at mid day...,., head over for your comfort food donut and enjoy the bonus smile from the owners! See you there! read more

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The staff was so kind. We had a nice bit of banter about my wife and I stopping by Watsonville for a helicopter tour on our honeymoon. I left with a dozen donuts, which were terrific. Big, fluffy, chewy -- textbook donut. read more

If you want to find the Best Donut made by the Best family in Watsonville you've found it! They make sure they start at the crack of dawn to come to you with the Best Donuts around. I had the pleasure of meeting a part of their family and I saw and tasted just how much work goes into it. If you looking for a gift or that taste of a Donut that will melt in your mouth you've found it! read more

My favorite donut shop, as well as pretty much the favorite of everyone I know in Watsonville. The people that own it are super sweet and the donuts are really good compared to pretty much all I have tried in the area. Orange glazed, strawberry glazed, blueberry donuts... and they will fill them if they don't have any filled. My son was so disappointed that he did not arrive in time to get a filled donut and we mentioned it and they filled it on the spot. My son and his friend who I happen to have taken with me that day both loved the donuts and both picked donuts that the lady behind the counter filled with whipped cream! They are also a great special treat for the office or at home! You won't be disappointed. read more

Best donuts on the Central Coast. I have heard people complain that they are not friendly enough, moody or not nice. I don't care how the act. I care about the damn donuts! I don't think that I have ever been treated bad by anyone there but, I have had the best donuts around this area. Keep making my favorite donuts and I will keep going. Thank you Top Donuts for keeping the doors open. I hate Safeway and Nob Hill donuts because they are horrible. read more

Donuts are good but, I felt like the lady didn't want my business. She was friendly with everyone else? I guess when you only buy a few doughnuts you get the crappy service. Whether you buy one donut or 100 donuts everybody should be treated the same!! read more

Very welcoming! I'm very happy to know that there is a donut shop like this with great service nearby.

I would not recommend this place. Went in and ordered 2 dozen donuts and two maple bars. I had 30 bucks with me so I figured plenty of money. Owner's attitude was ok but kind of aloof. She puts all the boxes on the counter and cooly says $41.40.   Huh? I didn't know that I ordered the gold plated donuts and the platinum filled maple bars. So I told Mey (the owner) that I had to go back to my car and get some more money. As I walked to my car and thought about it I realized this was way too much to pay for two dozen donuts and 2 maple bars. So when I came back I told her that I changed my mind and would just like a baker's dozen. Her face turned to stone. She offered no options but rather said no we can't do that. Then she said how much do you have?  I'm thinking she's going to be nice and offer me some kind of discount. So I showed her my $30 and she practically grabs it out of my hand. I had my debit card in my other hand and she kept staring at that.  She then pointed at the card and said "We'll put the rest on that".  At this point I asked - how much does a dozen donuts cost?  She never really gave me a straight answer but mumbled something about it not being a 'typical' dozen - that she threw in some other 'specialty' donuts (which I never asked for). I felt caught between a rock and a hard place and I'm not the type of patron that would just walk out (I should have at this point) so I just handed my card to her and she promptly swiped it.  I picked up my boxes and she just kept saying "Thank you!"  "Have a nice day!" and then "Thank you!" again.  It was very strange.  In the end I felt taken advantage of.  I think a good business owner does not just focus on their product but also on the entire customer experience - included not making customers feel overcharged.  I thought, "We'll maybe I'm overthinking this and I'm off base here"...  So I read some past customer reviews.  Turns out this review is on the mark. Please read past reviews by Big M., Mike S., Janna R. and Kevin B. Be careful with your hard earned money here. Definitely not the $ Donuts In response to Mey business owner comment: Mey, thank you for your response however it is inaccurate. This part definitely never happened: "in which we asked (as we do to ensure clarification with every single customer) if you would like the regular dozen priced at $12.00 that includes only cake or regular donuts, or the mix of everything with fancy donuts which runs at each item being individually priced" Maybe you thought you said this but it absolutely did not happen. Remember I only had $30 with me and I had to go out to my car to retrieve addtional funds. Don't you think I would have tailored down my order if you would have been clear about the pricing? My intention is not to hurt your business. It's apparent that you have customers who like your donut shop. However you cannot be subjective in how you treat different customers. Hopefully this is a wake up call reminding you that fair, honest and transparent business practices are the hallmark of a business that not only customers appreciate but, more importantly, one that allow a business owner to sleep good at night. read more

Came in during valentines and asked for a half dozen 3 hearts 2 devils food and a raised sprinkle. First she puts them in a bag instead of a box. When I asked for a box she said "I bagged them nicely for you". Why are you arguing and not trying to give a box for a half a dozen? She finally gives me a box after I explain that was the reason for a half a dozen being ordered then she totals me out and price gouges me. I paid as much as I would of for a full bakers dozen anywhere else but only got 6 tiny donuts here. The devils food tasted like fake chocolate. Go somewhere else this lady is definitely making up her own prices when she types it into her little old cash register. Definitely lost a new customer. Pay attention to the reviews if your a new customer she will definitely over charge. read more

Always friendly service and tasty donuts! There are safe physical distancing markers and plexiglass. It felt safe to come in for my first time out in over 4 months to fix my donut cravings. Thank you for enforcing mask wearing. And thank you for fulfilling my donut craving with some warm freshly baked donuts. read more

Went into top donuts while I waited in the Nob Hill parking lot for a grocery pick up. It was early afternoon, like 1:30pm on a Saturday, but already there were very limited options of donuts available. That's a bummer especially if they plan on being open into the afternoon. Luckily they had a chocolate cake donut which is my go to always. It was a solid donut, a bit too dense for my taste, however nicely chewy and fresh. I experienced average customer service there for my quick purchase. read more

Omg the chocolate eclair with white cream is bomb!!!! Donuts are fresh and fluffy. Lady up front was so nice. I'll definitely be back. Good stuff!!! read more

Their donuts could be top-notched, but their attitude is way bottom. I went in today to have donuts since I saw the review is highly ranked. When I walked in, there is a speaker playing loud music. The service person can't hear me well when I ordered and asked me "to speak loud". I told her that music is too loud, and she retorted "No. It's not loud". Well, I search for the speaker and it's behind me and it's pointing at me and at her directly. No wonder she can't hear well, and asking customer to speak loudly. I cancelled the order and informed her that she has attitude issue, and she retorted and insulted me with "Sorry you feel that way". I went down the street to "Donut King" shop, and the server person was much courteous and professional and without loud music playing! read more

Stopped in here in the evening and was greeted with excellent customer service, who even gave us some restaurant recommendations in the area since we were visiting from out of town. Got a dozen donuts packed neatly into boxes to help stay fresh for the morning. They looked so good we couldn't wait til the morning to try one! The chocolate, glazed, maple, and frosted donuts were all delicious! #Drooling read more

Best donuts is the area hands down. Always fresh and delicious. They have ruined all other donuts for me. The service is cheerful and quick. Highly recommend. read more

I come in here frequently as I often buy donuts for my students. I love this place. The donuts are honestly the best donuts I've ever had. It's hard to just eat one. And what makes this place even better is the owner. She is so nice and will sometimes give my kids extra donut holes. read more

Go in and ask for a Butterfly. Trust me you won't be disappointed, I keep coming back just for these things and they sell out fast! Great customer service too and super friendly!!! read more

I went to pick up donuts this morning, I was very surprised how rude the owner was. She should be grateful to have clients coming in to spend money, not disrespecting clients and talking down to them. I definitely won't go back. read more

Great and a warm welcoming, which is nice now a days. We are out of towners and we used our Yelp app to find us great coffee and donuts. Yelp didn't fail us! AWESOME personality from the woman serving us. My husband went with the chocolate bar w/custard filling, simply devine. I went with a blueberry donut and "oh man!" Amazing flavor, not too sweet. It had a zesty acidic flavor that was on point! Definitely worth a stop while driving through the town. read more

Delicious donuts. These are the best donuts in town. The customer service is fast and friendly

I remembered this place when I worked in Watsonville during the late 1980's. It had the best donuts in town, bar none. In the area, I stopped to pick up an old fashion and croissant. The old fashion was OK, not the best, not smooth melt in your mouth just OK. The croissant was a disaster. The female clerk went in the back to get one, then proceeded to warm it in the microwave. I asked if it was fresh she said yes, that's it better warm. Got to my car and took a bite - hard, extremely chewy outside and very stale inners. Talk about disgusting as it found the nearest trash can. Won't be back as I won't give my $$ to a business that sells very stale product as fresh. read more

I wish I was writing a great review for this place because I love donuts! Unfortunately, my husband was extremely offended over the customer service and the way the lady treated him today. I was shocked to hear because this shop has good reviews! I don't know if she is racist or just woke up on the wrong side of the bed, but she was very condescending and rude to my husband when he asked questions about the selections of donuts she had. Which I think is fair given it was his first time there. She continued to be VERY rude after my husband asked her to repeat his total to him since he could not hear her through the mask. (Again understandable) My husband is a polite and respectful person but this woman really ruined his morning. It was his first time here and it will be the last time we will take our business or recommend this place. It's unfortunate that not all customers get the same treatment. I guess you have to be a reoccurring customer in order to get decent service. I don't care if you have the best donuts on the plant, it doesn't give you the right to treat any customer so rudely. read more

Amazing! I'm not one to write many reviews, especially about donut shops, but this time I feel compelled. My family and I were blown away at how good this donut shop was. We were in town for a soccer game and the kids wanted some donuts after the game. Did a quick yelp search and found this place. We passed 3 other donut shops on the way. What really made this was the person behind the counter. She was so kind, polite, inviting, energetic and warm, it really caught my wife and I by surprise. I didn't catch her name, but she mentioned she had owned the shop for a very long time. Her attitude and spirit literally brightened our day. I walked out of there just thinking about how a simple interaction like that can really impact someone's life. Great selection of donuts and the sesame bagels looked awesome too. The kids got glazed twists and loved them and the wife and I shared some donut holes. I didn't expect much, but I was totally amazed at how good those donut holes were as was my wife. Not sure why they were so much better than any other donut hole I have ever had, but they were really fantastic. Maybe it was the service that made them taste so good. I'm sure it was not, but it definitely didn't hurt. Best $4.80 I've ever spent. read more

There is nothing better than leaving Golden China and getting a donut here at Top donuts Especially evening time cause they will always throw in some extra donut holes :) read more

This is your neighborhood donut shop. All sorts of yummy donuts, and soft drinks including milk and juices. I always find a free newspaper sitting out for people to read. It is a great place to meet people before lunch. read more

Top Donuts - A good donut shop. - Donuts Near Me - Watsonville, California

Horrible service. Went in for to buy a dozen donuts to make my stepdaughter a birthday cake of donuts. And when I proceeded to order and also to change my order, the woman acted very condescending and rude to be completely honest. Acted like we couldn't count or didn't know that a dozen was 12 donuts. We will never be giving this place our business ever again read more