Serpentine Jewelry is a hidden gem and the kind of local business you want to support. Rich, the…read moreowner, is incredibly friendly, professional, and so easy to work with. From the moment we walked in, we felt taken care of. We brought in 10+ watches to have the batteries replaced (yes, really), and Rich handled all of them quickly and efficiently while we waited. No hassle, no upselling--just great service at very reasonable prices. While we were there, we also purchased a beautiful gold bracelet for our newborn niece. When we later brought it back to be engraved, Rich did it free of charge, which was such a thoughtful and generous touch. It's a small store, but the service and care you get here are huge. Honest work, fair pricing, and genuine kindness--you don't find that everywhere anymore. We'll definitely be back and highly recommend Serpentine Jewelry to anyone looking for quality service and a great local jeweler.

Advice don't go here find another place Seriously…read more If you want to "sell" your jewelry "Privately" Just make sure you get cash ! Don't go here sell your jewelry These people used to be In the mall Here now they have their own place I bought a piece of my jewelry there I wanted to sell it ! This place wouldn't give me what it was Worth as they wanted the "money" I even had an appraisal too what it was Worth ! Everyone wants to rip you off Especially the jewelers ! So sad !

Super fast shipping sent it on a Saturday right after I ordered the watch. Came in better than the…read morephotos and is a real deal love this place. Will by again from them

From the moment I walked in, Jon assisted us and helped me get a sentimental bracelet remade. I had…read moreworn it for eleven years, time and wear had caused it to break. They accepted the bracelet at the end of business day. Two days later it was completed. I'm over the moon with the quality, workmanship and customer service. I highly recommend this jeweler for all your jewelry and repair needs. It was a fair price too. I was visiting from out of town and was THRILLED to be able to wear it home.

Never got paid for my consignment items, leather boots, shoes, Eileen Fischer clothing, many…read morebeautiful linen clothes, all clean and new condition. Barbara said when I went to the store that nothing sold. Oh really??? There was one pair of blue sweade shoes left. I certainly wouldn't do any business there ever again. Big rip off and I didn't know it was a charity for Barbara.

I wish I could give zero stars. I've never been more disrespected by a business in my entire life…read more I walked in because I was curious about getting a family heirloom cleaned and restored and the old lady sitting there grabbed it out of my hand, looked at it and told me it was worthless and to throw it away. I honestly couldn't believe she had the audacity to say that to a potential customer. Never come here, awful people.

Jeff and his staff are absolutely amazing. My now fiance and I stopped into his shop a few months…read moreago to look at rings. We had brought an engagement ring and diamond earrings that my father had given to my mother. My father passed away when I was very little so it was very sentimental for me to have their diamonds as a part of my future engagement ring. When I asked Jeff if he could incorporate them, he and his wife assured me that they would have no problem at all. I entrusted him with those pieces and he created a ring far beyond my wildest dreams. It is so beautiful. I am so thankful he was able to create something so gorgeous and also meaningful for me. I would never trust anyone else with such prized pieces. Thank you to Jeff Cowan. It really is perfect.

Joe and Bridget are so helpful and knowledgeable. They will help you find the perfect piece.read more

Been to Joes many times with my family and friends. A few of my friends have delt with jewelry…read morebefore and told me Joes prices cant be beat. Joe and his wife are very helpful and treat you like family, you can do special orders, repairs or just buy from the store. Was their last week with a few friends and just ordered some special things for my wife. If you want quality, great deals from a honest guy see Joe or compare him to any other store hes the best around.

I bought one of the worst pieces of jewelry here. They really don't know what they're doing....poor…read morediamond settings that resulted in lost diamonds. DO BETTER FOR CUSTOMERS!!

Great service. Friendly and helpful staff. They even do jewelry repairs and battery replacements…read moreon watches.

Had many transaction, including repairs. They did a great job, completed quickly, and reasonably…read morepriced. I have also purchased earrings and bracelets there. Always a pleasant experience.

I had taken my 22 karat, tri colored necklace (gold, rose and white.) to them to get fixed. when I…read morewent back a few days later, when they said it was done, I went and picked it up I did not inspect it as well as I should have (learned my lesson). Just got the necklace and put it on then paid my bill. The necklace then broke a couple months later. When it broke I looked at it and new that it was not my necklace. I went back to ask questions. I let her know that I got this fixed once. I asked the lady if she could read me what it said on the necklace. she said 18 karat ( I can not see the numbers, to small) . I then asked if she could tell if it is tri color, she said "no it just two colors". I let her know that I had dropped my 22 karat, tri color necklace off and this is the what I got back. She then started to play stupid and said there was no such thing as a 22 karat necklace. with the language difference she just said "no no", "you got receipt". She was then pretending she did not know what I was saying. She then turned her away and walked to the back of the store. I looked for the receipt but I could not find it. I just want everyone to know that they don't give you back what you had. I am very upset, want people to know about this jewelers. The more I told my story the more stories I hear of people having the same thing done with pieces of jewelry. In the past I have bought pieces of jewelry from there. This necklace was bought overseas around 16 years ago. There is a rating of 0 from me and will not go back.

I brought in some silver to sell and the owner was very helpful and his price I was paid was fair…read more I will definitely use them again

Apollo gold father and three sons all three of them are amazing men they're Fair the respectful…read morethey will help you in any way they can they don't want to see nobody lose her jewelry they will do their best to make sure you don't lose your jewelry there is no other pawn shop around like them they are 100% a decent family the best place you could go so if you need quick Cash go to Apollo code Newburgh New York Broadway I'm a very valued customer I'm just letting everybody know they're amazing men

great service at Noirs. Noir a great person to deal with, Have…read more bought watches to have battery replaced and reasonable charge.

I was a Saturday morning walk-in and experienced outstanding customer service and and technical…read moreexpertise at this family-owned business. I brought in two watches for repair -- one a battery replacement, the other a small repair on a vintage watch -- and Nur completed the work in less than twenty minutes and cleaned both watches, all for $15. I was blown away by how efficiently the work was done and how reasonable the price was. There is a public parking lot right around the corner, so the whole endeavor was a breeze. Highly recommend!

What a nice experience at this jeweler A lovely lady helped me by the name of Colleen . She's so…read moreknowledgeable and helpful I highly recommend you try this amazing jewelry store !!!

We stopped in, without an appointment, to see if they could repair the clasp on a necklace, the…read morespring inside ceased to function. Within minutes the clasp was replaced and the silver polished. The service is always attentive and professional. It's a full service jewelry store.