Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

Wouldn't even give a round about quote without looking at the car which is understandable so…read moreexplained a little about it. Even after explaining a little bit of the situation to her she told me she didn't want to waste her time or my time with giving a quote because it would take to long. Have called 2 more places since then and explained the samething to them and each gave quotes after about 10-12 minutes. Do not recommend at all.

Dante and the whole team were very nice to work with. Great communication and honesty. Stopped in…read morebecause I thought I had an oil leak, but they said everything was fine and did a top off for free.

Retaliation business practices for real customer complaints. I would recommend steering clear of…read moreJiffy Lube

The Bad: Due to recent move to FoCo, I did not have time to find a reputable mechanic.  In haste, I…read morewent to the closest service (Pep Boys on south 287).  I believe they properly fixed the coolant leak; however, they insisted I needed to replace many other parts/etc, which drove the bill up to $1970.  I dropped my car off at 9a, and on the same day, they called at 5p, stating it would be ready for pick up at 6p.  At 6p, PB called stating the car was not ready (they stated an employee left early). IMHO, on the 5p call, they knew the car was not going to be ready -- I believe they lied to me, and also broke their service agreement (they said it would be done by mid afternoon).  The following day they called at 12p, stating the car was finished (I had to cancel work appointments, etc -- loss of $).  Post PB service, and just before pulling my car into the garage, I applied absorbent dust to the garage floor (to absorb coolant fluid).  The next day, as I pulled out of the garage, I see fresh/dark fluid.  I do a finger dab, and quickly determine it's ATF fluid.  Full/honest disclosure: since 2006, I have never visible seen ATF leaks of any kind. Before bringing car back to PB, I took photos/video.  I brought my car back to PB and employee immediately, before any inspection, denied any wrong doing, and explained they do not fix transmission issues.  In the same sentence, the employee explained to me that they could call the local AAMCO service manager to set up an appointment, and also get me a great discount for AAMCO service.  My reply -- before we jump to transmissions issues/conclusions, aren't you going to put the car on the rack and look at it?  They did a quick inspection on the rack, and when finished, repeated the AAMCO offer -- suggesting a potential severe transmission issue.  My reply -- Why did you not see the ATF leak during your initial inspection/diagnosis?  PB had no reply.  I turned down the AAMCO offer, and went home.  I did some research and guess what -- Pep Boys and AAMCO are owned by same entity.  Could this be an unethical or illegal business practice? The Good: Per the advice of a new FoCo friend, and to seek a 2nd opinion, I went to BG Automotive.  I explained my entire PB experience.  They diagnosed the ATF issue and physically showed me, while the car was on the rack.  They explained to me 1) you have a micro ATF gasket leak, that is so small that you would never see fluid marks on garage floor or other, 2) they showed me the ATF receptacle -- it was caked in ATF fluid, which suggests/confirms the following -- the only way your car could have leaked that much ATF fluid overnight (as seen in photo), if it was over filled -- it's called a burp or expulsion of excessive fluid, and gravity would have led fluid down ATF tube, and eventually onto the floor.   Based on my entire experience with PB, I am now convinced there is a high chance that they knowingly over filled my ATF fluid (so it would burp, and then they could send me to AAMCO to potentially fleece me for more $).  Fishy, scam or other, and don't forget horrible people skills, I am glad to be done with PB and will never return.    BTW, my customer experience with BG was 5 star superb!  Brandon Pursley provided excellent, client-centric listening/communication skills/service.  All employees greet you with a smile, hand shake and positive professional attitude. They keep you in the loop, from start to finish, and advise you of what is a critical  'must fix' vs. a non-critical 'fix it later'.   Shuttle service with Katie, and heated seats, was great!   BG has earned my trust, and I highly recommend them.

Worst customer service ever!! They overcharge for their halfass service, break stuff on your…read morevehicle then say that's how it was brought in. DO NOT GO TO PEPBOYS!!!! THEY DONT TAKE CARE OF THEIR CUSTOMERS!!!!!! I've been trying to get ahold of corporate for 2 weeks now and all I get is a Automatic email response. I DO NOT REFER THIS PLACE TO ANYONE!!! GO ELSEWHERE!!!!

Sorry but to be fair I can't give a great review…read more Guys in the front are very good at giving good customer care (friendly, explain issues and cooperative with schedules). But ... - after diagnostics I needed a Catalytic converter. Replacement for a 2015 GM subcompact cost $2,000 - Cost aside, I had to bring the vehicle back 3 times in the following 20 days because emission related errors kept popping up - most frustration was that one error was related to a new beak/gap in my exhaust piping (not there or seen during repair) I don't know how good they are with other repairs but I would look elsewhere for emission related issue.

Per my Warranty for the AC Compressor CBA installed in 6/6/24, I was having problems with a high…read morepitched noise and the AC was not properly cooling for sometime. So, due to having the 3yr or 36,000mile warranty I took my Truck in to be checked for these issues as I thought it was the AC Compressor being faulty. After setting an appointment with Chris @ this Location today they were specifically told by me Verbally to NOT due any other work on the AC if the Compressor is found not to be the issue under warranty only, they choose to NOT listen to me as the Customer and they performed additional work on my AC unit with the prior Authorization from my person ahead of time. The unexpected cost ended up costing $159.12 which I was not expecting to pay. The tech said that there was Debris in my AC Motor and took off the Panel accesses my AC unit and cleaned the Motor of said debris. This shop has done this to others of my family I my before and this was the last time I am going to their shop for anything regarding my Vehicles going forward. What a Shame of unprofessionalism and what I call a catch 22!

Had some custom wheels installed a couple weeks ago. Unfortunately they were out of the TPMSsensors…read morerequired so they ordered them in. The appointment took longer than it really should have but that's life. When I went back to get the TPMS installed, they absolutely made things more than right for me. More than right! Apologized for my having slow service the first time and put me at the head of the line. Old school customer service and then some! I'll buy my next tires from there for sure. Stop in and see Thoren and the rest of the crew. They are awesome! Thanks Discount Tire. You have my future business!

Discount tire does free tire puncture repairs for small air leaks which is how I first heard of…read morethem. They are always super helpful and professional. Recently, I needed new tires before my trip to California and I called to order some and make an appointment. I prepaid because they were the last four tires in stock, but come the day of the appointment they noticed a factory defect with one of the tires. Instead of postponing my appointment til they got more tires in stock they just upgraded me to better tires for no extra charge. Will definitely continue coming here as long as I live near a Discount Tire.

The manager and assistant manager are very professional and knowledgeable…read more Not to mention, they so kind and honest with their customers. Short wait time even when they're busy. Highly recommend.

I drove up to the business on Timberline in Fort Collins, CO this Sunday morning for an oil change…read more They didn't have any cars there and the person working there told me he would give me the "manager special" since something was broken and they can only take cash. He wanted to charge me $129 for an oil change. I told him that was way too high and I would go somewhere else. That special cash price is double the price of Walmart so I wouldn't fall for their "specials".

I can't speak for issues others have, but have been to this location several times (most recently…read moretoday). The value I find is the tire prices are fair and slightly flexible. I don't haggle, but they seem interested in giving you a good deal. Another thing I appreciate is they are working people schedule friendly. I've come in late in the evening and had a headlight replaced and been able to come in on a Sunday (my only day off when others are closed) to have the majority of my work done. The lobby is clean and they have a phone charging station for anything you might have (photo attached). The guys taking my work order are always nice and helpful in getting exactly what I need done conveyed to the service technicians. Some of the prices are slightly higher than other places, but in my case, I trust these guys and am paying for the peace of mind knowing my truck will be fixed and paying for the convenience of them being open around my tight schedule.

really 8 hrs to change 2 tires with an appointment? I'm glad I didn't wait around for themread more