Watching Our Baby Grow Before Our Eyes. Thank You, Esperanza!…read more From the moment we found out we were pregnant, my husband and I have been coming to Unique Ultrasound. We started with a 2D scan, but as soon as we experienced the 3D/4D scans, we knew there was no going back. Seeing our baby in such detail felt like we were really meeting him even before birth, every little kick, movement, and even facial expression! Week by week, we watched him grow. I'd heard that after 34 weeks, it's hard to see much, but we kept coming at 35, 36, 37, 38, and 39 weeks and every visit was magical. When he was finally born at 39 weeks and 4 days, I couldn't believe how perfectly he matched the ultrasound images, his hands, his movements, his little expressions...everything! I feel so thankful for the memories we captured even before our son arrived. Now that I am holding my baby in my arms, I feel an overwhelming sense of gratitude. I want to say a big, heartfelt thank you to Esperanza for showing us the best moments of our baby and making this journey unforgettable. Unique Ultrasound gave us a way to connect with our little one in a way I will cherish forever.

We arrived at 3:50 for out 4pm gender reveal, there was 12 of us. We ended up waiting until 5:10 to…read moreget a room. The kids were thirsty sitting out in the heat as the waiting area was packed and they didn't even have any water or anything to offer. They tried to tack on extra fees at checkout with items that were already included in the package. The only reason I'm giving 2 stars is because the ultrasound tech was very sweet. Unfortunately I will not be recommending or returning.

I've used this facility many times and the wait is ridiculous. Just recently I booked late evening,…read moreno fuss, no confusion. I was in and done in 20 minutes.

My experience at this facility was unacceptable. After waiting two weeks, I returned to pick up my…read moreMRI results only to be told that the report was still not ready because the radiologist had not read it yet. According to their own website, MRI reports are typically completed within 1-2 days, not two weeks. I also asked whether their MRI machine was compatible with a spinal cord stimulator that a family member has. I was instructed to download the device identification card from the facility's official website, and the receptionist assured me she would call me by the end of the day with an answer. She never called, and after two weeks there had still been no follow-up. When I asked about it during my visit, I was kept waiting for more than 15 minutes because she had never asked the MRI technician in the first place. Only then did she print the identification card and take it to the technician to get an answer. This level of poor communication, lack of responsibility, professionalism, and disregard for patients' time is unacceptable. I cannot recommend this facility.

This place is ridiculous!! I had a 10:15 appointment this…read moremorning and arrived at 10:08 and texted HERE according to the text I could check in and wait in my car. So that's what I did!! At 10:28 they still had not responded so I texted "I'm here" and still no response so I went in and waited in a line of 10 people me being the 10th in line. They had 3 windows open but it might as well have been 1 window with a brand new employee!! They were slow as molasses! I finally got to the window at 10:46 and they checked me in again because they said now I'm 30 min late and I told her I checked in a 10:08 from my car, she flat refused to hear me out. Told me just to go take a seat so I did. About 30 minutes later I stood in a line of 4 people and waited and waited cuz now they are down to 1 window working, by the time I finally got to the window there was a younger guy, I explained what was going on and how long I'd been waiting and all he said was you got here late and you need to wait for them to squeeze me in!! What!!!?????? I WASN'T LATE!!!! THEY WERE ROOD, UNPROFESSIONAL, BELITTLED ME, AND MADE ME CRY CUZ I WAS SO UPSET!! He told me I would be next to wait 2 min while they changes the room over. The attendant called me right back. I followed her to the room and she told me to set my stuff on a chair and get on table. She did the test in like 4 minutes and as I got off the table I said " I hope you can get caught up and sorry for the inconvenience " she said "everything would have been fine if I wasn't late" ARE YOU KIDDING ME??? I have never been treated as badly as I was at Temecula Valley Imaging Temecula DePortola!! I show a pic of the timeline!! They wouldn't even look at it!!! I WAS NOT LATE DAMNIT!!!! I GAVE 1 STAR ONLY BECAUSE I HAD TO BUT THIS IS ALSO SHOWING THE SINGLE OAK OFFICE!! THIS WAS THE TEMECULA PARKWAY/DEPORTOLA LOCATION

My husband injured his arm and was ordered a CT in see if he needed surgery. Got an appointment…read morewith Temecula Valley Imaging a week later only for them to cancel the day before and rescheduled him two weeks later. Then a few days before that, they called to cancel to reschedule another 2 weeks which at this point would be of over a month after his injury. He ended up calling another imaging center and got an appointment 3 days later, no issue. Their lack of service, constantly reschedule appointments causes delay of care especially if something urgent like surgery is needed. Very unprofessional.

Update: This family owned business is by far one of the best in customer service. They have gone…read moreabove and beyond to remedy my complaints. Although the pictures are really bad, you cannot beat their customer service and amazing responses which can be non existent for many big and small companies. This type of customer service is what separates the crowded similar companies from the best and what any client would want, need, and expect. For their superb customer service and fact acting help, I change it to 5 stars. Overall, this company is 5 stars all said and done. Old review: I really wanted to like this place. Came here back in December. The tech was nice, a bit too high pitched and forced but nice. My issue is with the pictures. Only one was acceptable. I got 2 D pictures for $99, and the pictures were all awful except 1. She took so many good shots but for some reason gave us some really messed up ones. I remember 2 D still being able to get some very good pictures of side profile, etc. The quality of the pictures is bad too aside from the bad shots. I would not recommend this place.

When my wife and I first found out we were pregnant, the first thing we thought of was, "where do…read morewe get an ultrasound?" We looked and looked and results and reviews Is a big deal for us, so when we came across New life ultrasound, we knew we found our place! We went on a Thursday for the discount and when we walked in, we were greeted with open arms and respect. The techs made my wife feel very comfortable and assured that everything was going to be okay. The women were absolutely amazing to us, very friendly and could answer any questions my wife and I had. Definitely recommend going if you're expecting or don't have full coverage for health insurance!!

Avoid !!! My Dr office and I discovered this place is…read moreoutsourced to the Philippines and is not secure. Who allowed this? or how it was ever approved? The company's official statement is 'the phone numbers are in the US' when asked if their agents are overseas. What a way to sidestep a question. I asked the agent directly. He said Hes in the Philippines. He has full access to my medical information. My address. My phone number. The number of mammograms I've had, and my referring Dr info and their notes! He had it all! Avoid ANY office using RadNet services. This one location it not the only one.

My recent problem with Radnet is I had an flat plate simple X-ray done at a different site than…read moreusual closer to my home & Radnet doesn't inform me that it's out of my network without a Radiologist to read it so now I won't get results for possibly 14days!! I didn't know that an X-ray facility doesn't have a radiologist at site, very low rent in my opinion...

I could not agree more with the other reviews! I was having such a difficult time scheduling an…read moreappointment with Radnet, and the people I spoke with were so rude! I called United Medical Imaging and they were so helpful and kind! I gave them my information and had my doctor send over the order for my CT scan and within an hour, my procedure was approved and they got me in the next day. Everyone in the office is so nice and their facility is brand new. I will be telling everyone I know who needs imaging to call United Medical Doctors! They are amazing!!!

Are you fed up with dealing with poor customer service, bad/can't help you attitudes and over…read morecrowded radiology facilities at the Radnet locations? Me too! UMD has radiology facilities in Temecula and Murrieta. I had a MRI and X-ray done at their Temecula location. It was for an appointment with an orthopedic doctor I was seeing there. Staff was friendly, helpful, organized, no hassles--what a breath of fresh air compared to Radnet! They have recently opened up for outside referrals. So, I scheduled an appointment with them for an annual preventative CT scan at this location in Murrieta. This location has been opened since November. It's brand spanking new with a state of the art CT machine. They are working to build up a clientele. Please check them out!

I chose to rebook here again for my next set of scans since I had such a positive experience on my…read moreprevious visit. With all the bad reviews, I was thinking my first visit was a fluke, but it really wasn't. The front was professional, efficient (not very friendly today), but the guy got me checked in quick and I was called back within a few minutes. My tech was the absolute best, she was very sweet, calming and thorough when I was brought in the back. I wish I got her name, but she was definitely the highlight of this whole nerve-wracking experience.

I have been to many RadNet locations over the years and have always had positive experiences. The…read morefacilities are clean, the staff are friendly, and while there is sometimes a short wait, that's understandable. The procedures are usually quick and efficient. Unfortunately, I was referred to this location, and it was by far the worst experience I've ever had. The wait time was much longer than expected, and the staff were awkward, unfriendly, and rude, which made me feel very uncomfortable throughout my visit. I will never return to this location. In the future, I will ask my doctor to refer me to a different RadNet facility!

Very happy with my care here very easy to make an appointment and the ultrasound went well. I love…read morehaving this option since I will not be having another mammogram ever. My results were read to me the same day and my doctor is happy with interpreting the results without getting a painful and damaging mammogram.

I can't say enough good things about Amber. From the very first appointment, she was incredibly…read moresweet, professional, and made me feel completely comfortable. Her energy is so calming and genuine -- you can tell she truly cares about what she does and about the families she works with. I actually came back to see her multiple times because the experience was just that good. She offered private ultrasounds while she was in school, and her level of professionalism and attention to detail was impressive. She took her time, answered questions, and made each visit feel special instead of rushed. If you're looking for someone who is kind, skilled, and truly lovely to be around during such an important time, Amber is your girl. I'm so grateful for her!