The supreme tech in Rancho Cucamonga gave me a 60 day warranty. No glitching or random screen…read moretouches. Actually used adhesive to seal the screen in.

The worst customer service! The owner zaid doesn't have any people skills and was being…read moreargumentative as oppose to coming up with a solution to help the customer. He helped two other people while having us wait when we were the 1st ones there. Accused us of breaking the phone when all we came for was a screen replacement **(cracked phone). When we went to charge the phone it wasn't working. when we 1st brought the phone here everything was working properly with the exception of the screen being cracked they don't want to take accountability for breaking the phone. we asked for a refund and we were here over 1 hour. And never took accountability for doing other damage when putting the screen on. I would stay away from this place don't waste ur time or your money!!! Not a reliable business. Stay away from these Scammers...... I agree with the other post on here abt them breaking your phone

After going to 7 other metros, I end up here because they have the phone I was looking for in stock…read moreso they start the process for me to switch lines, they give me a price with activation ,phone, tax & first month payment. I told them on their door is a sign that says there is 0 fee when you switch to Metro to where one of the girls responded "I know it says that but we charge you anyways, you can call Metro after you're done and see if they'll give you a refund." I told them I don't want to swap services in I'll go somewhere else where the other girl responded to get the f*** out. While leaving there's a sign on the door which I took and I showed the girl exactly where it said there is no activation fee when switching services and walked out the door, as I got in my car the girl ran outside and hit my car, scratched my paint and ran back inside having a fit, I should have been upset but it was so funny to watch a person get so upset literally nothing that I laughed all the way home. That is until I noticed the scratches on the hood of my car the next morning. Best part is I have the majority of her meltdown on my dashboard camera. After reading reviews from this location on Yelp and on Google, I realized that this place has it insane history, the fact that it still has a franchisee licence is insane. Customer service from this company in general is terrible, there's absolutely no way to talk to anybody from corporate to make any kind of complaint either by phone or email. Apparently I am a glutton for punishment and I ended up going to a corporate store in Pomona where they had the phone I wanted,charge me the proper pricing and fees and because of the complete opposite demeanor of my previous experience at T-Mobile, I also purchased a tablet and service for that as well. The moral of the story is that a $15 activation fee is going to now cost the owner of this Metro location $1,500 when he sued in small claims.

Worst Metro store I have ever been to. They will lie to your face and rip you off. I came in to…read moreupgrade my Samsung the price they have displayed is $199.99 plus activation and tax. However they said the total out the door was $310. HOW HOW HOW I went to another store and all I paid was $260. Don't go to this store they up price all their phones 50-60 dollars. Worst attitude also when you call them out on it it gets worst to where they ask you to leave the store. I asked for the manger (Margie) even worst attitude than the first girl. DONT BUY FROM THIS STORE. This store need to get shut down can't believe metro let's stores like this be open.

Amado was generous and honest he really took the time to explain to us the different services and…read morecauses of certain usage . Forget those other wireless stores this should be your local wireless store . I'm currently with T-Mobile and with this kind of service I might just switch .

Fast,honest and professional!! just call them for a free quote and free information... they can get…read moreyou pre paid phones and they know there stuff when it comes to i phones!! boost metro pcs ect... good Christian bros..

This is a racist store. We started waiting at the entrance of the store. We were waiting and then…read moreanother customer came in and ignored us. We patiently asked her to help the customer finish and then came to us and treated us very racially. The discriminatory service attitude may be because we are Asians and are not very good at expressing ourselves in English, so we have had the unhappy experience of being directly discriminated against. We are customers and cannot be treated fairly with our money. We also have a video as evidence. This racist is so abominable.

Awesome service from Jesus very courteous and well knowledgeable with product and serviceread more

This review is specifically for the employee Gio, regarding my experience at this T-Mobile store…read moreearlier today. He was incredibly helpful, kind, and professional. I needed help with purchasing a new phone and from resetting account passwords to helping me obtain verification codes through a second device (since my phone was broken), he was very thorough, efficient, and patient with me. He also wasn't pushy with selling the products, and appeared to offer genuine honest advice. Thank you for making this such a pleasant experience!

My experience at this location was extremely disappointing. The staff was not helpful and directed…read moreme to contact customer service myself rather than assisting me. After speaking with customer service, I was informed that a corporate location could resolve my issue. What made the experience even more frustrating is that I had already visited this location earlier, and instead of explaining my options or how my issue could be resolved, I was simply told they couldn't help me. As a result, I had to go home, call customer service, and then return to the same location after customer service confirmed they should be able to assist me. This unnecessary back-and-forth could have been avoided with better communication and customer service. Overall, the experience was very frustrating, and I'm glad I decided to switch companies.

I can't say enough great things about Diego and Tim at the Verizon store in Chino! They truly saved…read moreus so much time... it honestly felt like they put on superhero capes and took care of everything for us. We've been with T-Mobile for over 20 years, so making the switch was a big decision. I was actually this close to backing out, but the level of care, patience, and professionalism we experienced from Diego and Tim completely changed everything. They made the entire process smooth, stress-free, and even enjoyable... especially while transferring all five of our lines (and had all the models we wanted in STOCK!). What really stood out was how thoroughly they walked us through every detail of the protection plan. It immediately reminded us of when my daughter once dropped her phone into the crevice of an elevator... and we were completely SOL. Because of Diego and Tim, we now have total peace of mind knowing we're covered if anything ever happens again. The feeling we got from this team was unmatched!!! Genuine, helpful, and above and beyond in every way. This was hands down a "best of the best" experience, and we are so grateful for their help. Thank you both for going the extra mile!

I visited this Verizon Wireless store to pay the monthly bill for a prepaid phone I purchased for…read moremy aunt, who is visiting for two months. I had a few simple questions about how the prepaid monthly plan works and whether I could switch to a lower-cost plan for the next month. Unfortunately, the customer service I received from Alex was very disappointing. Instead of answering my questions patiently, he seemed visibly irritated that I was asking for clarification. He repeatedly rolled his eyes and made me feel like I was inconveniencing him. As a customer, I believe it's reasonable to ask questions about the service I'm paying for, especially when trying to understand my options. I hope Verizon reminds its employees that professionalism, patience, and courtesy are an important part of good customer service. A more respectful attitude would have made this a much better experience.

The proprietor is a kind gentleman who I am sure can fix anything! He's inside the grocery…read morestore...for those of you like me who orbited the place for 10 minutes looking for a sign. Mine was a simple problem--the charger would not go all the way in the port. No problem for Mr. Market Tech! 10 minutes later I had a better-than-brand-new phone.

got screen replaaced andd was told too come bacck in a week if anny problems…read more Showed up and the guy didnt even try to look intoo it at all. (doublee letters were left as evidence)

I had a great experience with iPhix. My laptop screen was completely damaged and needed to be…read morereplaced, and they fixed it quickly and professionally. The new screen looks perfect--just like a brand new laptop. The staff was knowledgeable, honest, and kept me updated throughout the process, which I really appreciated. What impressed me even more is that they don't just work on laptops--they also repair phones and other devices. It's nice to know there's a reliable place that can handle multiple types of repairs. If you need a screen replacement or any type of phone or laptop repair, I definitely recommend iPhix. Great service, fair pricing, and fast turnaround. I'll definitely be coming back if I ever need another repair!

if you are debating coming here? COME! Erik in particular is so smart when it comes to what's going…read moreon. he is super honest and has literally saved my phones like I'd say about 8 times! he ordered a part for me and next day it came they had it fixed! thankyou so much guys!