Listen!? If you read any one star reviews, please know, these are the adult children we all deal with. Some people, as we all know, never do take any responsibility and accountability for their own poor behaviors and anyone that writes a negative review about these first class, wonderful individuals are simply adult children. My experience, I went in knowing no one in the office. After reading the reviews I was a little nervous and let them know I would only agree to what my insurance pays for. Gloria quickly, professionally and abnormally politely explained that most dental procedures are priced by everyone's insurance, that Town Center Dental has 0 control over pricing, so what kind of low life would lie on a business by these ridiculous reviews on here? I happily looked forward to my very next day appointment and immediately met Gloria. She's extremely personable and kind. I filled out the paperwork and then was introduced to the star of the show: Sherry!!! Let me tell you, I have a new mantra: do exactly what Sherry asks. She was so professional and competent I was immediately impressed from her extreme talent and ability. Quickly, I met Dr. Christy who is as kind as everyone else and immediately puts you at ease. I then met Kristen, the hygienist that goes over your scans with you as well and ALL of this was under a half hour. Finally, I met Denise who showed me price by price and everything my insurance covered or not. There is NO PRESSURE here, simply professionals that are gifted in their crafts and you WANT to listen to. I agreed to a procedure I thought would take long but I kid you not, I was in and out, everything, is less than 90min. To say I'm impressed is an understatement. Have you ever received such great service you want everyone to know!? That's what I just received and also!? The service was so good and the professionalism so kind I am genuinely angry at anyone that lies and writes these literal ALL-STARS, a negative review. Trust me, this is where you want to go if you wish to receive, prompt, kind and friendly service. If you want to be a loser that lies about companies and doesn't take accountability for your own shitty teeth leave these guys alone, they have better things to do then deal with anyone's poor behavior. 5 stars +++++++++++ for this establishment! read more

I like the dentist and her helpers. But as for the man who works at front desk I do not like him. I do not know his name. I asked him if he could check my insurance and see what they would pay for a cleaning. He said it depends on what type of cleaning. And he said I would have to set up appointments for every 3 months for a treatment plan. Never heard of this. I am a senior on a fixed income and my insurance does not pay for a lot on dental. I just had to pay 650$ for a crown so I cannot afford any more right now. He acted like I was inconveniencing him asking him to check on this. He was very rude so I told him never mind I just won't come back. I am 74 years old and cannot afford to go to the dentist every 3 months for a treatment plan. All I wanted was to know how much it would cost me for a regular cleaning on my teeth. I really thought the dentist might contact me today and see what happened. But no she didn't. All they care about is your money. My brother also walked out of this place because this guy was a jerk. And my husband has taken his cousin there and witnessed this guy being rude to his cousin. There is no longer good customer service in the medical and dental field today. It is only about the money. There are hundreds of dentists here so I will find another. But I would never reccomend this place to anyone. read more

I was a very nervous patient due to some very bad experiences in other dental offices. Gloria took her time reassuring me that they would treat me with compassion. My treatment plan included two crowns and a deep cleaning which is now complete. My gum disease is resolving itself with regular cleanings and my crowns are perfect. I cannot recommend this team enough. Love everybody and I am so happy to have a healthy mouth again read more

Went in today thinking I was having a tooth pulled, since my most amazing dentist is going to be gone for two weeks they decided to wait. Also had to do the first part of redoing a crown. They also said they didn't want to pull a tooth the day before my birthday! Have horrible fear of dentists, from many years ago, so I was a train wreck. The entire staff there is incredible and my dentist, Dr. Martinez is amazing and I was treated so well. If you are looking for a dentist this is the place to go! Thank you Town Center Dental, I am so happy I found you. read more

This is one of the best kept secrets in all of Summerlin. If you want to know how picky customers are, check the reviews from seniors. I'm 68 and from NYC. I have been there more than once and have had both Dr.'s, two hygienists and two different assistants. They are all really great. They care genuinely for the people in their care and I'm sorry but we need a lot more of that. As far as the first visit, they took off a root canal from my expected bill (expensive) because I didn't need it. So, honest ! The quality and the care that these people deliver on a day-to-day basis is above and beyond. My second visit, a year later and I received the same exact kindness. So, from a senior and a happy customer, thank you so much for your care and kindness. For those of you thinking of going here, I think you will feel the same. Just remember, you get what you give! Doug Weber Sun City Summerlin read more

The crown I received from Town Center Dental is horrible. It's the worst looking tooth in my mouth and also the most expensive. I won't be going back! read more

$$$$$$$$$$ scam, scam, scam!!!!!!! $79 dental x-ray, exam & cleaning mailed.promotion. .but wait.....no cleaning!!!! after 90 minutes of poking around in your mouth making my gums bleed for "deep cleaning" scam!!! update still in pain 24hrs later!!!  now the bad news a "treatment plan" photos attached $8,000 of deep cleaning & orthodontist retention "invisiline" treatment!!!! yes, you will get a bill for $5,000 -$8,000$$$$$!!!!!! all staff should be ashamed of promoting this dentist office scam $$$$$$!!!!!  my teeth never got cleaned!!!! no cleaning going on only poking people around in the dentist rooms. i paid my $60 for the exam but a finger was never lifted for cleaning of teeth!!!  ive been to many dentists offices over the years and have healtly teeth cleanings done. not here though. its a scam for deep cleaning & invisiline period  scam money, money, money!!!!!! total scam!!!!!!! $79 dental x-ray, exam & cleaning mailed.promotion. .but wait no cleaning after 90minuts of poking & proding around in your mouth. now the bad news a "treatment plan" pgotos attached $8,000 of deep cleaning & orthodontist retention "invisiline" treatment!!!! yes, you will get a bill for $8,000!!!!! so, my teeth never got cleaned at all!!!! i never heard any cleaning going on only poking & proding around in the dentist rooms. i paid my $60 for the exam but never a finger was lifted for cleaning of my teeth!!! ive been to many dentists offices over the years and have healtly teeth cleanings done. not here though. its a scam for money, money, money!!!!!! read more

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I had an appointment 2 weeks ago, and all they care is whos ur insurance company? They didnt even call the insurance providers to see if my Dental works is covered or not, they gave me a treatment and hope that i didnt check with my insurance. They were going to charge me regardless, if i I did not check, they will collect 1, 405 out of my pocket .. they didnt have that honesty.. make sure before you hsve any work done on your teeth, please check with the insurance compay fitst.. read more

Don't go to this place unless you want to get scammed. They will promise you to send them in the stars for a great price over the phone. When you get there it's a whole different story and they won't do anything to help you. read more

Second visit. This time I went in for a cleaning. Had my mouth x-rayed, checked for mount cancer, gaps checked, dental exam. Left without having my teeth cleaned. I was told to return next Friday. I'm extremely disappointed and now in search of a dentist that will clean my teeth. Update: I found a new dentist. Unable to cancel Town Center Dental appointment since they're not answering their phone. Now I've read the many 1 star reviews and found that the cleaning bate and switch this place used on me has been used on others. After charging me $200 for procedures I never expected, never wanted, never asked for and never agreed to, the dentist also tried to upsell me on a $4,000 set of Invisalign braces. read more

inexperience. I won't be the first pregnant lady walking in. dentist left decision for the hygienist to decide whether she was confident to do my cleaning or not. she was not confident enough because I was in my first trimester.(hight recommended cleaning while pregnant) dentist should have been leader in this situation .. very unprofessional don't go there . read more

It should really be no stars. I'm more than upset about my husband's experience. My husband just had to have work re-done to a tooth because the root canal he had done a year ago wasn't done correctly. Since it has only been a year...insurance won't cover it imagine that. I'm really disappointed. I had work done at Town Center and since have taken my care elsewhere. A few months back I got a call about a refund for overcharging my care credit account. I still don't know if that has resolved itself. Now my husband and I feel taken advantage of when we trusted our care here. read more

Had a coupon for X-rays and cleaning $79. They wanted to charge me an extra $1,600.00 for cleaning. Avoid at all cost!!!! Worse than a casino. read more

Town Center Dental - SCAM - General Dentistry Near Me - Las Vegas, Nevada

If i could give 10 stars I would. My experience was great. The staff were very welcoming and caring. The hygienist was very professional, friendly and helpful. She did my x-ray and she was very very kind I would give her 20 stars. The dentist was also very kind and helpful and answered all my questions about my dental health. Highly recommend! read more

Town Center Dental - If i could give it 10 stars I would. - General Dentistry Near Me - Las Vegas, Nevada

The staff are great. Love that my appointments are always on time. Very easy to make cleaning appointments for a future date. They send a reminder about two weeks before the appointment also a day or two prior. read more

After moving to Las Vegas in June, I had a toothache develop. I found Town Center Dental online and scheduled my appointment. Dr. Martinez did replace a crown, which went well. I then scheduled a cleaning, or so I thought. At the cleaning appointment they first did xrays with a circular (my term) xray machine, which I had never seen or had before. Following this, they showed me to a regular dental suite and proceeded to take a large number of the standard xrays. Being on a fixed income, I questioned (twice during my appointment) if this was covered by my insurance. On both occasions they assured me that it was. They then had my gums totally checked out. I was then escorted to the front counter and presented with a dental plan with a $6000 plus cost. I also had to get a medical release before they could proceed. They told me to call them after it is signed, and it could be after Jan. 1st as there was no rush. They also said the plan could be spread out based on my insurance. I never complained of any other dental issue, I just wanted a cleaning, assuming (wrongly so) that these xrays were all included as a part of the cleaning. Bottom line, the crown, xrays, and gum inspection bottomed out my dental insurance ($2000 total) and I never got my cleaning. I feel they took advantage of a new client senior citizen, and I was "gold mined" for my whole insurance amount. I am now left with no dental insurance until next year. read more

This office is awful and completely incompetent. Not only does the hygienist have a terrible bedside manner - I went in for my normal cleaning and they suggested I needed further services and refused to do a normal cleaning until I had such a procedure. (And I'm now seeing other patients had the same experience like Je S. January 13, 2021 as I type this review). I asked prior authorization from my dental insurance company as this office is notorious for saying my services are covered when they don't check. I contacted my insurance company directly to find out what the status was with the claim and this office misquoted the claim using wrong codes. I will NEVER go back to this office nor recommend this office again. read more

I'll never go there again. First, the dental hygienist was super rough. I've never complained about a hygienist before, but she didn't care at all. Then, the dentist tried to up sell me on $7,000 Invisalign. I was just there for my normal cleaning & to have a chipped tooth repaired and he handed me an estimate for Invisalign. I declined and he fixed my tooth. A couple weeks later, the repair failed. I went back and he tried to sell me Invisalign again. I declined again. After I left, a lady called me and tried to sell me Invisalign again. Never again will I go to your office. read more

So bad experience!! Not recommend !! I just get a coupon to my mailbox is say 59$ for cleaning and exam, so I go over there and everyone so nice and smiling after that a few doctors and assistant take a pictures of my Teeth with a lot of medical device . After that all the time his trying to sell me cosmetics fix and many things to fix my Teeth. And I explain the doctor I want just the cleaning, in the end I don't get my cleaning because the doctor say I need deep cleaning and is longer process. And I say is almost 800$ So I decide do not do it right now But when I finish They asked me to pay 40$ for the exam, I just coming to cleaning!! Why I need to pay for your exam?? So ridiculous. Also all the process they put on front of your face TV with pictures of your dirty theeth try to convince My to pay read more

Got me in same day to treat a gum abscess. Thank you.

It's a small practice so you'll be seeing the same hygienist, dentist, etc. ***if you're considering this place, PLEASE KEEP SEARCHING! when I was a new patient, of course they were super friendly, but wasn't really comfortable with how many things they would push you to consider purchasing. One pleasant thing was in their new patient application, they ask "if you could change anything about your smile, what would it be?" After expressing my concern, of course that turned into them giving me a quote for Invisalign..... After returning, you can feel the same thing. Came in the second time for a cleaning and the hygienist doesn't even ask if I wanted fluoride, just which flavor I wanted. I thought today's visit would be covered, but the fluorite was $50. Other than them always pushing you to do something more (so they can make more) didn't like all their false promises, misinformation and staff who tried making decisions for you. They promised prior to my appointment to inform me on what my insurance covers, failed to do so. Their receptionist tells me conflicting information about insurance and the hygienist tells me I shouldn't utilize the remaining benefits since it'd be pointless. Definitely won't be returning, not even if the cleaning would be covered. read more

My husband went for a cleaning as we are new to Vegas, this place offered a coupon in the mail and was close by our home. He couldn't get the cleaning as they told him he needed a "deep cleaning" that would cost $500. We have always gotten our 6 month cleanings prior to moving to Vegas and have never been told something like this. They also wanted to have him get his teeth straightened, at 57 years old that's not something he's interested in but for nearly an hour he had to hear their pushy presentation...... so an hour and a half in total wasted, was out in public for longer than needed to be and exposed to radiation from xrays for nothing. Spent $50 for letting someone really piss him off and raise his blood pressure unnecessarily. Total scam in our opinion. read more

If you need an implant, find a dentist with more experience. After 5 appointments over 3 months, still no implant bridge. I've heard excuses, apologies, and unhelpful statements like "that's why they call it a practice". Dr. Chambers and his staff do not have the necessary experience to do this type of dentistry. Steer clear of these incompetent fools. read more

I am truly convinced this office is running a very sketchy operation to pressuring you to pay extra for deep cleaning, or root canal procedures that you don't need. My wife told me on her most recent visit to this office, she was told she would need a root canal done, so she went to another office for a 2nd opinion and was told it was not necessary. I've been coming to Town Center Dental for a few years, and every single one of those visits were always subpar. To give you an example, on one of my visits I had a dentist who checked my gums and used a tool to pull my mouth to the side so he can see better. As he held this tool in my mouth, he got sidetracked with chatting it up with another office assistant while forgetting the tool was still in my mouth and tugged it further almost feeling like he was going to rip my mouth open. It took for me to scream in pain before he realized what was going on. No big deal right? Maybe it was just one bad visit? On another appointment, I get a dental hygienist that was plain rude to me and criticized how bad my Invisalign installation looked (which was done by Town Center Dental by the way), and said there's no way anyone in their office would've done work like that (which I had it done by one of the actual doctors who is still working there). The hygienist proceeded to clean my teeth and talk about how horrible of a condition it's in, and that I will need to go in for deep cleaning or come back in 3 month checkups instead of the usual 6 months. I told her I will think about it, and the hygienist gave me a guilt trip that if I don't do it soon it could get worse. On my final visit, I get the same hygienist but this time she doesn't offer me the deep cleaning procedure, instead she tries to forcibly book me for an appointment to get it done, and tells me they offer a very good payment plan for the procedure. I just told them I'll call them when I figure it out with my work schedule. Just to note, I brush and floss twice a day and take my oral hygiene very seriously, and thought maybe they were right that I did need a deep cleaning done. So I decided to get a 2nd opinion and went to another dental office to get my teeth checked, they said I have healthy gums and there's no need for any deep cleaning after looking through all my x-rays and verifying with 2 doctors there. Needless to say, my wife and I never returned back to Town Center Dental and I'm truly happy with the new office. TLDR - Beware of this place, if you are already going to this office or considering it, be on the lookout for the dental staff trying to upsell you things you may not even need. read more

I live in Chicago & have my 2nd home in Las Vegas, I went for a teeth cleaning at Town Center dental before end of year while I'm in Las Vegas. I got talked into X-rays etc . Since my insurance covered it I said ok. I was then told that I had 6 cavities & I needed to crown 6 teeth. I was devastated thinking what have been doing wrong. They wanted to schedule me for the work but since I was returning to Chicago I asked for the X-ray sent to my Dentist in Chicago who has taken care of me, my wife & entire family for 30 years. I told Town Center I will return in January & schedule the work which they suggested they could do in 1 or 2 visits. That alone caused me to second think & question them as spending 4 hours in a dental chair as an option is insane. The other think that bothered me is that that the hygienist told me after taking x rays that I had 6 cavities & then called the Doctor in to confirm. That's not her job diagnosing,another red flag. Returning home to Chicago thinking about going through this was depressing. I decided to schedule an appointment with my dentist in Chicago. He looked at my X rays & looked at each tooth in question & said that I had no cavities tapped me on my shoulder & said no charge have a nice day. (I felt this weight lifted off my shoulder). He was very upset, & I don't want to repeat what he said as he told me he never likes to bad mouth anyone but there are exceptions. By the way I have a bill from Town Center for $38.40 that the insurance didn't cover. They can suck it up for pain & suffering. I'm back in Las Vegas now for 2 days, and I wasn't planning to write this review but I received a phone call from Town Center Dental this morning asking to schedule my dental work & vented on phone until they hung up on me, so that's my story. . read more

So no stars at all, first I call advise them which insurance I have advised I broke my tooth they tell me come in than they started xrays they come into tell me they dont except insurance...than I call my insurance they do, call lady in so they can verify, they dont beleive her so they call back to find out they are on plan, so they pull tooth out now 2 weeks I'm still in pain go back say its healing give more more abx I ask for pain Medication they say they cant I'm a day early.. I went to medical school I know all laws than had to go to urgent care to get proper care for tooth.. its 3 weeks mouth still in pain. My guess I'm hoping equipment was clean I wont go back the front staff unorganized....dont know how to run office...I can tell you second dr was nicer however staff thinks they know what they r doing but they dont... there something fishy about this office... read more

I've been going there and everyone is so nice , I see Dr. Chambers and really really like him . The staff is so wonderful . Did a great job on cleaning my teeth and other procedures I've had done. I highly recommend town center dental . Susan read more

I'm normally not one to write reviews especially for medical offices, however I am truly disappointed with my experience with Town Center Dental. To clarify, my quarrels are not with the staff or doctor but rather with the way they conduct their business in regards to insurance and services rendered. I called into make an appointment for a routine oral exam with a cleaning. I specifically asked if they took my insurance and they confirmed that they were able to bill insurance. I arrived to my appointment and approached the front desk to double check that my insurance will cover the exam and cleaning which was confirmed by the receptionist. The dental hygienist pulled me back and spent approximately an hour running scans which include X-rays and many other scans. Now she never asked if I wanted to perform these additional scans, she just did them. After an hour of scans/tests passed, the dentist came into the room and physically examined my mouth. The visit concluded with the dentist recommending additional services including a "deep cleaning" to be performed at the next visit. The staff alerted me that this "deep cleaning" is not covered by my insurance and will be an out of pocket expense which raised a red flag to me as I know that my insurance indeed covers a cleaning of some sort. Now at this point, I was already disappointed that I did not receive my cleaning which is what I made my appointment for. I checked out with the front desk and specifically asked if I owed anything in regards to copay for the visit and she replied, "No." To my surprise, weeks later I received a bill in the mail for over $100 for my visit. Now I know that my insurance covers a basic exam, x-rays and cleaning (remember I never received the cleaning). To be honest, I've been to many dentists and medical offices utilizing insurance and all of them were diligent enough to review my out of pocket expenses prior to rendering the services. At Town Center Dental, I feel that they just pushed all of these exam services on me without my consent and charged me after the fact when all I wanted was whatever my insurance covered. Frankly, I feel that this is an extremely poor business practice and will leave many patients (like myself) disgruntled and unsatisfied. Not to mention, I know for a fact that medical offices are not allowed to charge patients more than what the insurance is willing to reimburse without alerting the patient beforehand. Honestly, this is the shadiest medical office I've ever visited and Town Center Dental has lost my business. I will not be recommending any of my friends or family to this office. read more

Just went for my 6 month cleaning and checkup today. Everything went smooth and my Dental Hygienist, Sonya, did a great job as usual. Will be back in 6 months! read more

I have been seeing Dr. Devore for almost 7 years and I can't say enough good things about him and his staff! I also seen the other dentist there and he is just as wonderful as Dr. Devore. read more

If you are looking for Dr.peter Badalamenti he is now located at Boca park Dental 1000 South Rampart Blvd suite 13 Las Vegas, Nv 89145 702-240-6200.. i have been going to this practice for 20 years and the dentist that is there now was not helpful at all with my broken bridge which is 3 years old !!! I went to Dr. Peter Badalamenti and he took awesome care of me immediately!! Thank goodness I found him again. read more

I first went to Town Center Dental a few months ago after not having gone to a dentist for a couple of years. I don't love going to the dentist. I had a decent amount of dental work that I needed. Dr. Chambers and the staff at Town Center Dental took excellent care of me. They were gentle and caring as they helped to take care of my issues. Everyone was friendly snd the office is very clean. I have no reservations in recommending Town Center Dental. read more

Had six crowns replaced in fall of 2019. Very unhappy with outcome. The temporary crowns were perfect. The end product was nothing like the temporaries. Look like poor quality dentures: greyish hue; too short; one is so small as to appear as a "baby" tooth. May be okay for general dentistry, but if you value cosmetic appearance, steer clear. Will have to have them all replaced once I find a competent dentist. read more

My mom has an appointment with this practice for a tooth replacement and literally only one week went by before it started moving out of place... read more

I had THE BEST dental experience EVER. To be exact, it was from the moment I made the phone call to schedule an appointment to the moment I left with a filling. The staff was incredible. The receptionist gal was so warm and welcoming. The insurance guy was so informative and helpful. The dental hygienist was gentle and caught me up with the transition of Dr. Trobough to Dr. Badalamenti. The dental assistant was eager to make me as comfortable as possible. Dr. Badalamenti has the best bedside manners. He could tell I was nervous. He calmed my nerves by telling me, "it is hard to hold hands with gloves on". He then took off his glove and held my hand for a bit. Great service! Great staff! read more

Dr. Badalamenti repaired some crowns and also completed a root canal for me. He is so nice and genuinely concerned about my well-being. The numbing method he uses is computerized and is so much better than the standard injection; it is virtually pain free and also feels more completely numb. This was especially important to me because I have a very sensitive tooth that my previous dentist was unable to numb. Dr. Badalamenti not only successfully numbed this tooth completely, but also eliminated my dental anxiety. I can't thank him or his wonderful staff enough for all the help they have given me! read more

Was very nervous today after putting off much needed dental work ( 2 crowns and one filling!) But Dr. Badalamenti put me at ease immediately. Felt no pain at all. Highly recommend! Great staff! read more

I transferred to this dentist after my previous provider of over 15 years retired; I've had nothing but great service. I've had simple and complicated procedures; each time they focused on the pain control very well. I will say that I didn't have as great of experience with previous dentists as I had with Dr. Chambers. I find his work to be perfect - I had issues with a crown and two back teeth that three other dentists hadn't resolved adequately; Dr. Chambers corrected it and for the first time in years I have no irritation in that part of my mouth. I also have found that their billing department is spot on with my insurance claims; which wasn't always the case with my previous dentist. I would highly recommend Dr. Chambers. read more

This is the best dentist office I have ever gone to! When I made the appointment I was dreading having to call out of work on the day of, but to my surprise they actually had later times. So I was able to go after work. I was experiencing pain and was expecting them to just do x-rays and then make another appointment for a different day to get the work done. Well, it turned out I needed a root canal and the dentist said he could do it right then and there which was great. The dentist and staff were really friendly and made me feel comfortable. I would recommend that anyone looking to get dental work done definitely give them a call. read more

I am a huge dental chicken, and Dr. Chambers at Town Center Dental was great. The office staff has been great and although I was dreading my appointment for my crown, Dr. Chambers was able to prescribe something to take the edge off before my appointment and during my appointment, I felt comfortable and no pain afterwards. I'm hoping all continues to go well, and I will write a review after each of my appointments because I know I read what other people experience. So far so good! read more