Simply Amazing. We had an event to attend and booked a room…read moreat the Rose. From Check in - very kind and competent staff - to entering our divine room we were over the moon. Wow! Every aspect of the Room and Bath were impressive. Elegant. We were instantly making plans to return. The Breakfast was sumptuous.. really beyond compare. Garage was perfect....Loved it!

Update: they have stopped using the fragrance sprays in the hallways…read more Everything else is still great. We love the entire staff here. It's still our home away from home.

An amazing stay! My…read morefriend has been staying at Hyatt House for an extended stay and had me over for a few nights. I was amazed by the property and its many amenities. This hotel is set-up much like a nice apartment complex. Her room was the One Bedroom King Suite. It was very spacious and has everything you may need for a long stay. The bed was comfortable (but lacked in pillows in my opinion). The sofa easily converts into a bed which is nice for having guests over. The kitchen is fully loaded with all the necessary dishes and utensils. The bathroom is a little small but the vanity is huge. The closet is also very spacious. There are large TVs in both the living and bedrooms which is a nice touch. The amenities are great too. There is a basketball/pickleball court, pool, grill, and hot tub outside. It feels very communal. People are always lounging out at the tables and around the pool. There are also fire pits to relax at. There is a nice gym, market, and small lobby bar. There is also complementary breakfast every morning (which is actually very good). They offer omelets made fresh to order with other items that rotate daily. The staff were all very friendly and accommodating! One thing I did notice is that after a while, even with the constant room service and a clean room, the room develops a little bit of a stale smell. Unfortunately, the windows don't open, but if you leave the door open, it will air out. I would definitely recommend staying here!

Had a very pleasant stay. We have 1 dog with us . The bed was very comfortable. The staff was…read morehelpful and friendly. Their facilities like the gym were clean did not have any odors! Their breakfast was awesome with personally made omelets. Honestly their small little yogurt parafaits cupw were what had me waking up early in the morning to have breakfast. There's 2 options for them. Ones with frozen berries and plain yogurt. I tried both multiples times. For the plain one I would add pineapple from the fresh fruit bar. I loved the texture and taste of the yogurt. If I ever had to stay in pleasanton again I'd book almost solely for that yogurt and the dog friendly vibe.

Had the greatest service here! Actually hadn't planned to stay here, but got stuck on a drive home…read morewith little kids and they were above accommodating!!! Felt so safe too! Thomas was above and beyond amazing!!

housekeeping entered our room at 7am and woke us up. check out is at 12. it was very frustrating…read moreand disrespectful

First timer at this hotel and it was not a good experience. The room itself was spacious, clean,…read moreand lovely. However, the staff was not exceptional. When I entered my room, the body wash was empty. When I asked the front desk for more, they said there's no one that works in room service in the evenings. They then said I would have to get it from the front desk since they were alone. They never called staying they had it ready. Next day, I inform the front desk again. They promise to fill it. I return in the evening and nothing. I reach out a third time and they said their co worker will deliver it. I wait 45 minutes and nothing. I call a fourth time and they said the co worker told them they delivered it (they did not). Finally, five minutes later I receive it. Worst customer service ever!

Stayed here for a staycation and was pleasantly surprised by the hotel. I usually don't stay at a…read moreMarriott hotel but it's competitor hotel chain but I did enjoy this place Parking is free and there is an EV charging station outside that you pay. Not sure the company but chose to charge my Tesla and their supercharger a mile away. Place was clean. Hallways was nice and fresh. Even the rooms had a nice look and appeal to it. Refer to photos. 5 stars The comp breakfast was meh. Not a lot of selection. Hot meals were scrambled eggs, biscuit and gravy and sausage. It was sufficient so can't complain. 3 stars As a Bonvoy member, I had the app but noticed I didn't get a digital key card to bypass having to check in at the Lobby desk. Overall, I would try another Spring Hill suite and for sure this one

This place is clean, spacious and has beautiful grounds. I like that it is only 2 stories and makes…read moreit feel like home, the rooms are spacious and the beds are so comfortable that we've been sleeping well. The pool I think is heated and big enough and there's also a jacuzzi. I was pleasantly surprised that it has a gym with several new treadmills and enough equipment to do a circuit workout. The staff are nice including Housekeeping, special mention to Connie who is very helpful and attentive, she aims to please. I will definitely stay here and recommend it to friends.

Found this guy on the bathroom floor this morning!!…read more Found long black hair among towels and on the bathroom floor and shower tub. Room just wasn't very clean. The walkway to my car was smeared with dog poop! If you're going to allow pets then you should be prepared to deal with the mess!!

Stayed here while working a nearby street festival and had a very good experience overall. The…read morebreakfast was decent, the staff was friendly, and the property was surprisingly quiet at night. The hotel is a little tucked away, you drive through quite a bit of parking lot to get there, but that actually turned out to be a benefit because there was very little street noise. Yolanda, who was taking care of breakfast in the morning, really stood out. Even though she was clearly busy and constantly moving, she still took the time to stop and fill my thermos with hot water before my long work day, which I really appreciated. I also appreciated the manager, Shiloh, taking the time to text with me when I was having issues with my digital key not working at one of the side doors. Good customer service goes a long way, and the staff here genuinely seemed to care. Would definitely stay again.

One of the west expenses I've ever had for my Hilton hotel was previous reserved a fast full room…read moredue to a medical condition and then was pre-assigned a check-in to a third floor room in the hotel refuse to fix the issue Even after calling Hilton customer service reservations multiple times

Outstanding two night stay for business. To start, I was greeted by Ivy at the front desk - she…read morewas AWESOME. For some reason she mentioned that there is a hiking trail nearby and I went! As a female traveler, I asked if it was safe and she said yes... so I went! the hotel is across the street from a Macy's mall and the trail head for the "Pleasanton Valley Nature Preserve Loop" was on the far side of Macy's, in a very affluent area up the hill at the "Pleasanton Preserve" sign. In less than an hour and a half, I walked to the trail head and hiked a glorious mile loop in open space and returned, totally refreshed. Thank you Ivy! A shoutout to the maintenance person - I locked the safe and couldn't remember the code. Even though it was late on a Fri night, there was a maintance man on-site who quickly opened the safe for me. I stayed in the King room on the mountain side- it was very quiet. SPOTLESS and very comfortable. Coffee was available in the beautiful upscale and lovely lobby. I did pay for the breakfast, which was fine... there's nothing nearby to easily walk to for bfst, so glad to have this option. Worth mentioning, the mall had JC Penny's closing, so the parking lot was vast and semi- deserted. The Macy's side has a Cheesecake Factory, California Pizza Kitchen and PF Changs - chains, but makes it easy if you need dinner, which I did with a colleague. One small point, while the AC Marriott has great aesthetics, the toilet seat is horrible - it is cut way too small for the bowl, which is gross. The design flaw is in all the AC Marriots, as I've experience this before and complained to corporate HQ. If I was traveling with my husband, it would be absolutely disgusting, but since it was just me, it was semi-fine. I would highly recommed AC Marriott, except this issue stands out which is why I'm mentioning.

A Frenchly Honest review, as told by MaisOui Le Frenchy. One…read moredoes not survive decades of hospitality across Europe -- from the zinc bars of Paris to the grand salons of Vienna -- without developing a finely tuned instinct for the unwelcome. A particular chill in the air. A look that communicates: you may exist, but you need not exist here. I had always assumed this gift belonged exclusively to the Parisian waiter -- perfected over centuries, practically a protected cultural institution. And then I met the bartender at AC Hotel Pleasanton. What she accomplished through a single look, a studied posture, and whatever words she deployed in lieu of a greeting was, objectively, extraordinary. I -- MaisOui Le Frenchy, a man who has approached bars on three continents without once questioning his right to be there -- found myself thinking: what did I do wrong? This is not a sensation I know well. It is also not a sensation any guest should ever know. I did not order a drink. The communication had already been made perfectly clear. The room, for its part, arrived with its own atmosphere: a large, mysterious smear on the exterior of the bathroom door, trailing downward in long dramatic streaks, as though whatever was responsible had made a desperate and unsuccessful bid for freedom. I did not touch it. I did not investigate. One night does not require a formal inquiry. Which is what makes all of this so particularly frustrating. Because the hotel itself is genuinely good. The room is well-appointed, spacious enough to breathe, and the design has been executed with care. The lamps by the pool, in particular, are a small but considered touch -- the kind of detail that signals someone, somewhere, actually thought about the experience. For the business traveler who has suffered through the beige indignities of lesser roadside accommodations -- and I have, more than I care to recount -- this is a meaningful step up. It is worth noting -- and fairness demands that I note it -- that the manager, upon being made aware of the evening's highlights, was gracious, competent, and genuinely concerned. She is, without question, working above her surroundings. The bones are good. The execution, on two particular fronts, was not. Three stars reflects precisely that arithmetic: a four-star property undone by a bartender who should not be facing guests, and a bathroom door that should have been faced by housekeeping. Fix those two things, and this review writes itself differently.

I'm rounding up a bit for the value and the staff…read more I end up staying here for one or two nights every few months. The rooms are always clean, all the staff is helpful and friendly, the value is great. You can walk to a few fast food/chain restaurants, including a Starbucks and Black Bear Diner. I feel it's kinda my home base when I need a hotel in this area and look forward to my visits.

This has to be one of the worst hotels I've ever stayed at. The staff here do not care and will do…read morewhatever is necessary to make sure you know this. First off the exterior and lobby look clearly remodeled. The rooms are dirty. The gym is absolutely nasty. The walls are super thin. I had issues with my bathroom sink not draining. I called the front desk and the lady would not even listen but went on her speech of "we are unable to change rooms" even though I was only asking for someone to come look at the sink. I again had to call front desk at midnight because the noise coming from unit above and again they "we are unable to change your room" as if they are reading a script. Save your money and go to the Sheraton a block away.

Came to check in on Friday night and the young lady working the front desk was super nice and…read morehelpful. And very accommodating. Soooo appreciate her help!

As far as Marriott's go this is mediocre. No welcome at the front desk, no acknowledgement of…read morestatus or even a friendly interaction. There were definitely a few homeless people living there, and hanging out in the club food area. I did pay extra for that benefit, and the food was gross. Don't bother and grab food nearby.

Had a nice stay at a very reasonable price here. The front desk staff were very friendly and…read morehelpful. They even offer a local shuttle (24 hr notice), which I was able to schedule and take to the nearby BART station. The hotel itself is fairly small, but nice. They have a bar in the lobby and offer a nice complimentary breakfast of hot food, fresh fruit, etc. it is in a great location right off the highway, close to the Dublin BART station, and in a decent shopping mall with plenty of restaurants and shops. There is also a small fitness center and outdoor pool. The rooms are spacious with a large couch / sitting area separate from the bed area. Bed was comfortable, room was clean. They don't provide much for room amenities other than hand soap, shampoo, conditioner, body wash, and a small single serve coffee maker. A convenient and comfortable stay for a short work trip.

This is a small hotel located inside the shopping center between Dublin Blvd and Hacienda Drive in…read moreDublin . It has outdoor swimming pool and fitness center . The place is compact with modern design and very comfortable lounge and bedroom . The staffs are very friendly and helpful. There is cute dinning area , easy access to microwave , snack bar , TV , restaurant,etc . Rooms are spacious and super clean . East access to 580 and 680 Highway . Within walking distance to nice restaurant like Urban Plates , fine food market ( Whole Foods) , Barns & Noble Bookstore, a cinema and other shopping. With reasonable price and great service , this is a hard to book hotel ! If you make the reservation earlier , then you have a better chance to reserve your rooms .