OC window cleaning did an awesome job! I am very picky about how well a job is done and I couldn't…read morebe happier! Will definitely use them again.

Just before our 1 year anniversary from our last cleaning by OCWCC, we got a call from Becky to set…read moreup an appointment for our annual maintenance. This just about 2 weeks after I was looking out our windows thinking to myself, "Self, we need to get these cleaned soon!"! So great timing, and we really appreciate the wonderful follow up and the impeccably clean windows thanks to our super-crew of Oscar and Eric. They were respectful, did their job efficiently as a team, and left without a mess (we were just left with sparkling clean windows, screens and tracks). And all at a very reasonable price... Highly recommend this company to take care of your residential, or even commercial, needs.

We have been using this service for about 4-5 months now. We get a cleaning once per month. We have…read moreone person come and she takes about 4 hours to clean our house (3 bedrooms, 2.5 baths). She does a decent job at wiping everything down, dusting, vacuuming & mopping floors. She has arrived late almost every time. One time she came & our ring doorbell wasn't working. Instead of knocking on the door, she left & they cancelled my cleaning. The difficult part is the company. They quickly cancel appointments & then you have to try to get another date scheduled. They require a credit card payment be kept on file. I haven't been offered any other type of payment so not sure if they take any other form of payment. The good news is that the cleaning lady does understand English, so that's a plus!

If you have a large house with children and pets, her rates would make more sense. I am a single…read moresenior citizen, retired and the rate she charges is a bit expensive for me.

Servpro did the water remediation when we had a flood two months ago. They were eager to remove…read moreeverything, even stuff that was not wet. They chipped the quartz backsplash when they tore it off the drywall. They did not take care of the cabinets and managed to crack them upon removal. They removed more flooring than necessary. One of the workers told me, "Good news is that the flooring in the closet is totally dry and I won't have to remove it." Then an hour later, the other worker came in and removed three more rows of planks and couldn't get it out from under the closet dressers and shelves, so he twisted and snapped it off leaving damaged flooring that would require us to tear down the closet organizers to fix the flooring properly. The closet wasn't even wet and they never put any fans or dehumidifiers in there to dry anything out...further proving that the closet was dry and the flooring did not need to be removed. After 10 days, our house was finally dry and ready to be put back together. Servpro was hired by the insurance to rebuild our house. On the first day, the drywall contractor informed me that they were not going to replace the insulation we previously had in the walls because that wasn't included in the estimate, so they would have to charge extra. We agreed to pay extra for the insulation in the walls as we wanted the house put back together the way it was before the flood. Then a few hours later, I came to check on the progress and found that they put normal drywall in the laundry room behind the washer and dryer. I told them that it needed to be mold, water, and fire resistant drywall. They told me "that will be extra" and I told them, "no, that is standard and as a drywall contractor, you should know this!" I called my insurance and complained. Servpro office called me right away and said that they would replace it with the correct drywall at no additional charge. After that, I asked the contractor if he added the insulation in the walls before hanging drywall. He very rudely said, "Yes, do you want me to prove it?" So I responded, "sure!" He proceeded to unscrew the drywall and show me. Low and behold there was NO insulation. So he quickly shoved some in the wall and said, "see!" At this point, I had lost all faith in Servpro. They not only tried to nickel and dime me over insulation, but then lie to me and said that it was done when it hadn't been. The next time they came, they were late showing up and so disrespectful. I called the Project Manager, Diko, to talk to him about the paint and the estimate. According to the estimate, they were going to repaint each room, taking down light fixtures, mirrors, and robe hooks that weren't even on the wall with the drywall repairs. I verified with him that he would be repainting the whole room and he said, "no, we will just blend/feather in the paint and try to match it as much as we can." I told him that I read the estimate and that they billed the insurance to paint the entire room. He seemed surprised that I actually read the estimate and then said, "if we can't match the paint, then we will paint the whole room." I said, "no, you will paint the whole room because that's what you billed the insurance for." After much frustration and a deep lack of trust, I called the Servpro office and asked them to finish the drywall portion and get it ready for texture and we would hire our own contractors to texture and finish the re-build. I didn't want them at my house anymore. The drywall contractor cleaned up and started to leave, but I told him he still needed to tape and mud the laundry room. He tried to argue that he was done. So again, I had to call the office and they told him to come back and finish his portion of the drywall. He came back, quickly applied tape and mud and then left. Servpro sent over the final billing and they had billed for more than what they completed. We still had drywall that was unpatched, corners that had tape, but no mud, most of the drywall was not sanded, and nothing was ready for texture. After going back and forth several times, they lowered the price by only $100. I sent them a check which was delivered a few days later. I called two weeks after sending a check and asked for an Unconditional Final Release and they claimed they never got the check. So I called my bank, issue a stop-payment, then hand deliver a check to get the Unconditional Final Release. Servpro was horrible to work with. If you're not watching them, they will try to cut corners so that they don't have to do the work, but they will bill you for it anyways. They will nickel and dime everything. The original estimate will not be what they will actually charge you to complete the job correctly. And the final kicker, they will charge you extra on the invoice to pay online as a "convenience fee." I wouldn't recommend this company to anyone.

ServPro made the initial contact with a plumber, which we felt pressured to approve, bc one of…read moretheir employees broke our washer/dryer valve (which we have documentation of but they're saying otherwise). Even so, we were willing to pay for the repair. However, after the plumber (Servpro's) repaired the valve, there was some "wait time" on the plumber's part. The plumber included additional time bc of this in his bill. Technically we believe that Servpro should have taken care of the entire bill bc their employee broke the valve. They were unwilling to pay for any portion of the bill (the request was for Servpro to pay for the "wait time"). Tone was unfriendly and response was lacking.

I recently had a leak in my home and a large area of drywall had to be replaced in my ceiling. The…read morerepair was done quickly and no mess was left behind. Great communication from start to finish. Very happy overall.

Peter and Victor handled a living room and kitchen remodel for us and we couldn't be happier. It…read morewas a 10 month project, they kept us on track, kept us informed, explained what was going to happen next and delivered time after time. They are experienced, always gave us options that made sense, passed all inspections the first-time. We got the skylight of our dreams. We will never consider using anyone else, they always showed up on time, cleaned up after themselves and accommodated all of our requests. They deserve 10 stars. They listened and made recommendations that fit with what we wanted. They constantly went the extra mile. We have a show stopping house and we owe it all to them. Oh, and they were very fairly priced! I could go on and on.

If you are looking for contractors that are easy to work with and flexible with any changes you…read moreneed contact Victor or Peter. We started with the master bathroom and ended up doing the entire house. I could not have been happier with every tradesman that they employ. Each one was professional, kind, trustworthy and did exemplary work!

We had an unknown long-term leak that caused damage to the walls and flooring. Orange County…read moreRestoration made the entire process much easier than we expected. From the start, they were professional, attentive, and very responsive in their communication. The team was very knowledgeable and kept us informed every step of the way. Jeff, Rico, Alex, and Eddie were all amazing and ensured the project delivered seamlessly. They took the time to explain what needed to be done and made sure we felt comfortable with the process. We were especially impressed with how careful and meticulous they were in prepping the area and setting up proper containment. The quality of their work was excellent, and they handled everything efficiently and with great care. We are extremely satisfied with the results and truly appreciate their dedication and professionalism. I would highly recommend them to anyone in need of remediation services.

bad experience. After receiving the check still they demand…read more Not professional. I wont recommend this company at all project. They also delay the work and do not communicate properly . Once they get project they make us suffer with low quality work

These guys make you feel like family!! From the moment they answer the phone. To how fast they were…read moreable to come out and quote me on the restoration fix!! I wouldn't go with any other company! The value they hold doesn't compare to anyone out there! They fix up some fire damage I had in my living and dining room area! Looks better then when I bought the house!

Very friendly. They do great work and are very knowledgeable. I highly recommend them!!!!!!read more

Wolves in Sheep's Clothing ServPro is a predatory business…read more BE VERY CAREFUL! I would NEVER use ServPro even if my entire property is drenched in water. They are a highly litigious company and in fact that's part of their business model. Read just one of their court cases below and you'll find out who and what they are. Their entire business model from start to finish is suspect. They use people's desperation at a time of disaster to abuse their power and to over-charge 10X for mediocre performance. Their equipment is very old, their pricing is outrageous and you'll never know what the pricing is until it's too late and you are on the hook. Do NOT trust them and proceed with extreme caution. Court Rebukes ServPro Franchisee for Attempting to "Extort Payment" from Victim https://2urbangirls.com/2025/11/court-rebukes-servpro-franchisee-for-attempting-to-extort-payment-from-wildfire-victim/

Amazing! I would rehire SERVPRO of Huntington Beach again in a minute. Don't hesitate, they are…read moretop-notch professionals and care about doing a good job as much as you do. We had a hoarder renter in our high-end unit. The smells were hard to tolerate; the carpets and walls were a mess (see before pics), and there was mold in the garage due to a leaky pipe. The door handles were missing, as were the closet doors. Holes in the walls, greasy cabinets, walls, and ceilings. The smoke detectors were missing, and nearly everything else was either broken or missing altogether. Once all the junk was removed, we didn't know where to turn. We called SERVPRO of HB (note that not all SERVPROs are equal, so be sure to have the correct office). We met with Eddy, and he immediately calmed us down with his soft-spoken manner and his amazing command of the situation. He knew exactly what to do to move us from panic to calm. Eddy not only knew what to do on the repairs, but he also had a keen sense of style. It was as if he could see the finished product through all the ugly distractions. He provided us with a detailed estimate within a couple of days to bring everything back to a fresh and new-looking state. I must say, we first thought he might be exaggerating. I mean, the place was terrible-looking and smelled, all 2,300 sq. ft. of it. As it turns out, he did everything he promised. In fact, we had never seen the place look so good. The provided pictures do not do justice to the transformation. Everything smelled fresh and looked like a brand new home. Their attention to detail was top-notch, as was their constant updates. They met their three-week goal. By the time they were done, the place was move-in ready. Thank you, SERVPRO, and especially Eddy, who stayed with us the whole way. What an amazing company.