Parking lot was pitch black with NO working overhead lights at 7:45pm at night. Tip: Curbside…read morepickup sign is old and location has moved to the opposite, West side of the building. Check you have all of your items because one was missing but it was picked and brought to me after I said something. Staff was nice. Nobody answered the phone when I called trying to find out where to pickup in the dark at night. Very UNSAFE at night. Shop at a different location.

I ordered a recliner May 1. Never got it. After many…read moreattempts to notify Walmart and seller. Today im told the item not available and will refund in 3to 10 business. There are many more issues regarding Walmart service. such as pickup items missing. Website not user freindly at all. . Return agents rude, not friendly . It seems to me that Walmart is swiftly becoming incompetent, uncaring. And whats with 10 refund. I wud never recommend this store to anyone. Extremely poor customer service. I will be shopping somewhere else. not worth the hassle!​

This Walmart is OK, This Walmart seriously needs to have a restaurant in it again, I'm not sure why…read morethey got rid of all the McDonald's inside the Walmart's, I always thought it was iconic to see a McDonald's inside of Walmart, I think some kind of restaurant inside the Walmart again would bring a lot of business

I give them no stars awful customer service the manager to meet Tamika to Kiko whatever her damn…read morename is needs to be fired discriminating against the cancer patient all because I don't look like a supermodel I'm returning beauty greens I'm going to tell me no cuz I don't have a receipt when the policy is 90 days with or without a receipt then refusing to answer the phone when I enter Walmart's calling it horrible customer service will never shop there again

Just purchased this item. The box was banged up, but it was the only one on the shelf, so we…read moreassumed it was just damaged in shipping...nope! The case was unzipped, the back of the item is discolored, and not one attachment. Tried to call, and there was no answer. It appears this item was most likely a return.

I'm not sure if it's requirement for Walmart associates to be rude. It a short black lady in the…read moreservice department that is extremely rude!!!!! I had two interactions with her. Monday I went to get a tire install and she told I had to have an appointment. I asked could I walk in and she told me no!!!! This morning I had an appointment arrived at 7am. Got checked in. The young lady checked me told me it would be about 15-20 minutes. No one else was there waiting. 7:50 came. I asked the rude young lady who was outside talking to the two shop worker was there something wrong with my truck. She answered me " WHAT?!?!?!" With a big frown on her face. I guess I was bothering her. She told me they had just open at 7 and they have to get things together. Remind you it was 7:50. I finally left at 8:10.

Saturday morning visit BEFORE everyone wakes up, is the best time for me! I was in and out in about…read more30-45mins, self check out lines were plenty with limited regular registers opened. I found everything I needed, items were being restocked, and the store didn't have crates in every aisle. When it was my turn to check out, the card machine went down, so an associate had to cancel my purchase and I went to a different machine. No sweat, just weird because it accepted the first payment with no problems, but that's technology for ya! The lady at the exit was so pleasant, smiling and wishing everyone a Blessed day. I appreciated her smile and wishes for a blessed day!

Will not answer their phones. Tried operator over 20 times. Then tried all extensions, including…read moreHR, to no avail. Hoping to find a corporate number to see if they can assist. Just get message unusually high call volume call back later. All I was trying to do was get a receipt as it didn't come via text at self checkout. Everyone was fine but phone support STINKS.

WOW! Amazing customer service story tonight at 10 pm, the day before Thanksgiving. Heading to…read morehardware in a store I'm not very familiar with and come across an employee leaving the floor at end of shift. I was guessing I would get zero or less than zero, but instead he walked me right to my item and talked with me about it. He was very knowledgeable about tools and was so kind to take the time he did at the hour he did. Kudos to this young gentlemen and those responsible for hiring him to the Walmart team!! Besides this one amazing experience, I find this to be the best stocked Walmart I have ever been to! (Been to many across the country.) It stocks cool, healthy products and keeps the shelves full. I sincerely appreciate the efforts the staff and management put into providing an excellent customer experience.

Waited for assistance in paint to shake 30 minutes went to customer service 2 times know 1 showed…read moreup.

I do not know why this location gets such bad reviews…read more I came to get some birthday cards and drinks. They had exactly what I was looking for and check out was quick.

Gladly they had baby's milk there sometimes they don't. Sadly they only have 2 lines openread more

Can't believe I haven't reviewed the local Walmart before. Compared to the Walmart in Houston this…read moreplace was better on all fronts. And the makeup isn't locked up in cages either.

The Collierville Walmart is the WORST. The shelves are never stocked properly. The store is dirty…read moreand nasty. The employees do not have a care in the world. It was very disappointing in there tonight. The shelves were more bare than normal. The only reason to risk your sanity by venturing in there is to save a few bucks. That's the ONLY reason. An another thing, there was severely molded bread on the shelve. Take a look at the picture.

Upon entering the front entrance, I was greeted by a Walmart employee relaxing on a disability cart…read morewhile using their phone. This is a clear indication of a poorly managed store. This is the second time I've made this observation within the last 4 or 5 visits.

I feel like Walmart is very upfront about what it is and how things go. From customers to employees…read moreat many locations, you see everybody and anybody from a little bit of everywhere. I perused the Christmas aisles (now 75% off) and then went to the auto care area for oil, and you can choose from a standard register or self scan. I did not know Walmart went back to providing services beyond tire care! Today, I was going to just buy the oil but I decided to go ahead and get it changed since I was already there. The employee was friendly and asked what type of car I had before I requested service, which saves time and fuss, with pricing posted behind the register. The service for foreign cars is very, very limited, but personally I feel like that's a given. It isn't a big shop, so you don't have to worry about a long sheet of diagnostics you didn't ask for. It was a holiday, so including me, there were IF 4 people getting services, so the wait wasn't long at all. You check the status via text or app. They changed the oil, the filter, checked my tire pressure and alignment. You pay at the auto care center after the service is complete.

This happened several months ago, but it w as my very first time using the Walmart app and purchase…read moreor items online and then pick them up in store-TOTAL fail, plus I never got refunded! I ordered to pay for the items to go pick up From from the app, just got a few things for my daughter and a bacon grease container for my mom. Everything seemed fine and normal until I got there... I must've spent 45 minutes at the least, waiting in the parking lot before anybody came up to me. Mind you, there were other people, pulling up, receiving their orders, and leaving while I was left, sitting there like an idiot. Finally, what are the teenage boys who worked there came over to my car and I explained my situation, showed him the app, then he disappeared inside, only to return 20 minutes later, with only one of the items that I had in my original order, that again we paid for-I pointed this out, and he said he would do his best with it, and had seen that "his friend had pulled the very last bacon container in the store, and he would grab me that one"... He did not in fact, grab me that one lol he didn't grab me anything, he didn't even come back outside. They tried to refund my money with this 'Onepay' bullshit that is convoluted and makes you jump through a whole bunch of arbitrary hoops just to get your money back for zero services or products rendered.. Do not recommend.... The biggest letdown ever.

Always have everything I need at a low cost price! The clothing line has really up their quality…read moreand style!

This location has been coming in handy for me lately! They have everything I need and if not I can…read morerequest for it to be shipped and it arrives if not on the same day eve next day. I have been nesting recently and have been limited to getting out due to medical limitations, so I must give props on who and where I've been shopping to help along this journey. From groceries to household supplies and more I've shopped this location A LOT!! I have also been using the app to pickup items curbside. I love that they have the option to add an additional pickup person. As I type I have an order that has to be picked up today, lol!

This review is for the Auto Service Center. I don't know why they have a phone number because they…read moreNEVER answer the phone. It will ring and ring until you get an automated message stating that it's a busy time and call back later. It doesn't matter what time of day you try to call. I'm trying to find out the status of my tire shipment before I make the drive over to pick them up. The website shows delivered but I've not received notification from the store to pick them up. I have to take them to another Walmart Auto Service Center to have them installed because Austin Peay center doesn't have a functioning tool (broken for 2 Years according to the Service Manager) to install the size tires (20") I need and purchased via walmart.com that directed me to the Austin Peay Service Center. Website sucks and Poor management!