Natalie, Simon, and Marissa are some of the best bud tenders there. They need to bring back Ember…read moreValley. Good selections and good deals. Would recommend.

I had a very disappointing experience at this cannabis club. I purchased a cartridge that appeared…read moreto be old, with dark black oil that did not look or perform like a fresh product. When I brought the issue to the store's attention, they refused to exchange it or offer any reasonable solution. I spoke with the manager, Emilio, but he was not helpful and showed little interest in resolving the problem or addressing my concerns. Customer service was poor from start to finish. What made the experience even more frustrating was that the product I received did not match the expectations created by the store's advertising and product descriptions. As a customer, I expect products to be accurately represented and for legitimate quality concerns to be taken seriously. Based on my experience, I would not recommend this dispensary. If you shop here, inspect your products carefully before leaving the store. I go here a lot and will not be spending my money here anymore

I had a stellar experience at Velvet Cannabis Weed Dispensary. The shop has a great, welcoming…read morevibe, but what really set my visit apart was the service from my budtender, Nick. I was on a specific hunt for premium organic pre-rolls, and Nick was incredibly knowledgeable. He didn't just point to a shelf; he took the time to answer all my questions and provided several fantastic options and recommendations. I eventually went with the Coastal Sun certified organic mini pre-rolls. For anyone looking for clean, sustainable cannabis, Coastal Sun is a top-tier choice--they are OCal certified and use regenerative farming in the Santa Cruz Mountains. These mini pre-rolls are exactly what I wanted. If you're in the area and want a dispensary with an expertly trained staff that actually knows their products, go to Velvet and ask for Nick!

i tagged along with my friend to hit the dispo here; i got their Nano edibles, which were in deal,…read moreand they fasho hit the spot. i need to lower this tolerance fr their location at Velvet has all the goodies: vapes, edis and pre-rolls too

The first marijuana I've ever bought. I got a cannabis indica inhaler to help with pain for my…read moreupcoming surgery (knee replacement) because of the misery this type of surgery causes and I cannot tolerate opioids. I couldn't use the inhaler because, for me, it caused a mild asthmatic reaction. I finally got some ointment that looked like Noxzema that reduces pain. Now, why would I recommend this dispensary for marijuana purchases? The staff is friendly and helpful in choosing the products. Many products are available so, more than likely, what you need can be found. As I had no medical card I couldn't buy it recreationally thanks to the wisdom of our fair city. So, this dispensary is in Empire which allows for recreational purchases of marijuana and I will be purchasing from them in the future. A side note: my wife and I spent a few weeks going to Spanish school in Costa Rica in the San Jose area a while back. One thing that stood out to me was that the banks had armed guards not carrying pistols bur rather carrying short barreled shotguns. When I went to the dispensary I noted there were one or two armed guards. Why? They have to do all transactions in cash and therefore can be held up (who wants to rob for some credit card receipts)? This needs to be corrected. California needs to establish a credit card so that not as much cash is laying around.

This place is professional, has informed customer service, and I believe gives military discounts…read more Purchased CBD oil for wretched MS symptoms....

I am really hoping Medmen reopens. Ever since they hired Imani Lucas as the Manager I have been…read morepurchasing from Medmen exclusively. Imani brings great leadership to this facility as his team of employees were so proactively helpful upon arrival. Imani and his team have built strong relationships with myself and several of my friends who were customers. As a leader myself, Imani has all the qualities of a great Manager. His Employees work hard and I would always notice how respectful they are towards him and I. There is a strong positive vibe at Medmen San Jose and it is reflective in the culture and high standards Imani and his team have created. It is a shame that Medmen closed down as I was noticing great improvements ever since Imani was hired. If Medmen reopens I strongly hope Imani becomes Manager once again. Thank you Imani for all you that do!!!

I really liked this MedMen in San Jose and i'm really bummed they closed…read more There was a manager there, Imani, that my husband and I had gotten to know over the last couple years or so. He was a great Budtender! He got to know what product I liked and kept track of that to the point that all I had to tell him was how much I wanted to spend, and he would put together a bag of goodies that nobody could resist! I sure hope I find him again! Sorry you're gone, MedMen!

If you know the San Jose cannabis scene, you know the competition is real. Purple Lotus. Cake…read more Elemental. Theraleaf for budget runs & Airfield. Solid options across the board. But for me? Harborside San Jose is top tier. My #1 go-to. Every time I go -- whether I'm stopping in person, calling ahead for product inquiries, or pulling up at 8am sharp for the weekend 50% member discount -- the energy is consistent. No pushy upsells. No dead retail autopilot. Same warm welcome whether it's early morning or sliding before a pregame. That kind of consistency matters. Huge shoutout to Yeriyo, the store manager. You can tell he runs the floor the moment you're in line. Calm, attentive, and clearly leading by example. He put me on game about inventory drops and what's landing across Harborside and their sister stores -- which is clutch if you're tracking limited live rosin or specific brands. Down to earth, easy to talk to, and running a tight shift. Another big shoutout to Sunshine. I first met her at Urban Leaf when she helped me navigate their live rosin selection. I'll admit -- I ask very specific questions and I've been told I can be a "difficult" customer. She passed with flying colors. Knows her strains. Knows her extraction. Knows her game. Even when I call for product inquiries, she exceeds expectations. If something's out of stock, she manages expectations clearly and adds me to their call list. That's old-school customer service -- the kind that builds real loyalty. What I appreciate most is that Harborside and Urban Leaf represent cannabis culture properly. Knowledgeable staff. Authentic energy. No corporate script reading. Just people who actually understand the product and care about the experience. Harborside San Jose -- real MVP status.

Angelo was my budtender for the day very patient and professional. Got me in and out very fast.read more

In my opinion MR should be the standard by which all other dispensaries should align themselves up…read moreto. Yes, I have raved similar 'kudos' for MR on previous reviews. But I can't help it! MR literally "DELIVERS THE GOODS". Here are my points of quality service; 1. Large variety of products. Superb quality and great descriptions of product on web. 2. Ez to place orders by phone or the web. 3. If you have to leave a message, they actually CALL YOU BACK! 4. The staff phone and delivery. Where do you find such helpful, accurate, stellar people? GREAT CUSTOMER SERVICE. 5. Last but not least, they honor and stand behind their service. If there is a problem, they fix it. Problem solved-happy customer. Mountain Remedy is the 1 for me - vickiejo

They always have the best deals and Vapes. I've been ordering from Mountain Remedy for almost 7…read moreyears!

Emani was extraordinary in selecting, the top sativa choice and i absolutely loved his…read moreprofessionalism!!

Terrible customer service, they lie about the 40% off discount and are terrible to work with…read more They basically tricked me into paying full price and didn't tell me until after they rang it up. Manager wouldn't do anything. 100% would never recommend this place to anyone

I always go here 'cause the WHOLE DAMN STAFF IS HELLA DOPE!! I'm always assisted by knowledgeable…read moreweed smokers who actually KNOW what their talking about!! WHich is honestly not good for me lol. Best place to get some premium Herbalage at a low price and not no cheap stuff either.

I came here for years buying the same thing and my most recent visit they were out of the wax cart…read morei usually get. I came here 2-3 times a week buying the same thing and i had to go back this time to do a return because the new cart i got leaked in my pocket. The asian girl was giving me a hard time wouldnt even let me pay the difference and get the one i wanted. Was pretty disappointed because after coming all these years tipping their staff every time i come and putting them on to my friends that they couldnt even let a small $30 slide. What drove me off the edge was when she claimed i was yelling and made me test the carts before i left to make sure i wouldnt come back and do it again like i do this all the time or something lmao... crazy and what if my tolerance was low and i got into a car accident while driving home. Like im fine off of what i did but imagine if they did that to someone else who had a low tolerance. It was already made up in my mind when they didnt want todo the exchange and i pay the difference but the ending was just icing on the cake. Trust me bro im not coming back you dont gotta worry my friend. Karma is real

THE HeLLLA BESTTTT DISPO !!!! . This is honestly the best dispensary in the Bay Area. I've been…read morecoming here for years and their customer service is always top tier. Today (March 8) I got a call letting me know that the product I ordered online wasn't available anymore. Most dispensaries would just wait until you show up and then tell you, so the fact that they actually called ahead was already great customer service FRFR !!! When I got there, the budtender really tried to help me shout out to the bud tender for that my apologies tho I forgot her name . !!! find other options, including cheaper brands and similar products. Luckily they ended up finding the exact one I originally came for. What really stood out to me was that since at first they thought they wouldn't be able to satisfy my order, they gave me a free all-in-one vape on them so I can try it Who does that?? I've never seen another dispensary give a free product just to make sure the customer leaves happy In all the years I've been coming here, I've only had one small issue and they solved it immediately. The staff is always nice, helpful, and they always have tons of deals DEFINITELY RECOMMEND !!!!!

I've been going here for years and I've had to sign up for accounts a half dozen times now. My…read moreorders never stay in the history so I've been unable to see what I ordered before. I did always get good service and products. Yesterday I took advantage of a really good deal (I think it was BOGO for a penny) to order two AIO and four cartridges. It came out to $66. I was stoked. I got a notification that my order was received and that I would be notified when it was ready to be picked up. I didn't hear anything by the end of the day or today so I decided to just go down there. Oh, they don't fill the orders, I was told. You have to just come down there and get your stuff because they don't notify you. Not only that, if you don't come the same day, your order goes away. No way to see what you ordered. Disappointed and I'll admit very frustrated, I got one AIO and two cartridges and it was $66. Half as much product for the same price because they wouldn't honor yesterday's sale today. Even though they never notified me in advance of their arbitrary rules. Might be time to find a new dispensary.

They dont show up when your order delivery. They try to schedule for tomorrow. I ordered at 2. No…read moreone called me. I called at 6 and they said no more deliveries tonight. Wth

Order was confirmed, another email came to let me know my order is being prepared by the store, 3…read moredays later, still waiting to hear back! I should have read the reviews before ordering! DO NOT waste your time, they do NOT show up! What a joke!