for this particular visit, there was excellent customer service! Adam was super helpful and…read moreknowledgeable with all 3 of my transactions/questions. He was also very friendly. I was able to take care of everything I needed to do. Adam was a great rep for this office (620). The wait happened to be short, too.

Everyone at this office is so kind. They usually have at least 3/4 windows open. They are very…read moreknowledgeable and fast. Over the past few years I have witnessed them deal with many angry unprepared folks with so much grace. We could all learn from you! Thanks for being great.

This place is located at the very busy corner of 183 and I35. Once you pull in to the small parking…read morelot, you'll enter through the main door and pass through security. The reason for my visit was to file paperwork and get it notarized so that I can defer my property taxes since you can do that when you turn 65. I got here before the lunch rush on a Tuesday which meant there was no waiting and parking was available. Turning in the paperwork and getting it notarized was easy and convenient and at no cost to me. The person at the front desk was very helpful as was the notary. It seems to be a more pleasant experience to defer ones taxes with a 5% annual penalty than to actually protest ones taxes. Either way, they get their money in the end. At least it was a pleasant experience.

Upon attempting to access the Travis County Appraisal District website, I encountered difficulty in…read morelocating information regarding my property. Unexpectedly, a pop-up appeared offering assistance for a fee of $1.00 to generate a report.

I stopped in to get a title printed because the bank sent it to my old address. I went in with the…read moreassumption that I would run into all kinds of issues- long line, need an appointment, can't print it, etc. From the time I arrived to the time I left, it was probably about 15-20 minutes. The lady who helped me was so nice & friendly, I felt like I made a friend. It was the best experience I've ever had at a government service bldg. I would love to give a shoutout to the awesome lady who helped me, unfortunately I don't remember her name. But on the receipt her employee ID is CKHOLBO. Thank you for being so sweet, so friendly, for the compliments, & the quick service. It's so nice to work with someone who smiles & treats you like a human & not just another body in line.

If the post office lost your 3 part renewal notice, tough luck. They can't reissue it…read more And they don't care that they have to send you to the county tax office to renew. I guess they don't understand customer service. Or the word "reprint" is not in their vocabulary. But since they're the only game in town...

After going to the Pflugerville location twice I will tell you this location was amazing! Not that…read moreanyone enjoys coming to these appointments but my wait time was only about 15 minutes. Michelle helped me she was not only amazing and thorough with her job but she is also quickwitted and funny and made the entire process painless. When you go in just make sure you either check in on your phone or check in with the kiosk fill out your paperwork and there's plenty of seating for everyone. Just wait for your number to be called and as long as you have all the documents you need you're out of there.

Came here without an appointment because the online scheduler wasn't working for me. I arrived at…read more7:50am and walked in. There was a line to kiosks that I used to schedule an appointment. What was amazing was that same-day appointments were released right as I was working on the kiosk, and I was able to snag an 8:20am appointment slot! A ticket was printed out with my confirmation number. I grabbed a paper application to renew my license and used one of their pens to fill it out. Only 1 out of 3 pens were working, so I recommend bringing your own pen. At around 8:15am, my number was called and I went to my assigned counter number. I showed them my driver's license and my passport card to prove my citizenship. The person at the window walked me through all that I needed to do. I paid the $33 fee using a credit card. All-in-all, I was at the counter for about 5 minutes before the process was finished. A temporary paper permit was issued to me, and I was told my new driver's license would be mailed to me in 2-3 weeks. There's ample parking available at this location, right off of HWY 183, and quite a bit of tree shade, at least in the morning. I plan to return here the next time I need to get my license renewed in person!

I'm over joyed this is the first time visiting this place I checked in @3:07pm and I was finished @…read more3:14pm. I must say this is the quickest visit I have had whew thanks Armando for the great information as to what does not need to be on my form, (I've been putting it on there for years) less writing for me.

An expeditious experience. Went in to renew registration and I was in and out in under fifteen…read moreminutes. The clerk was pleasant and polite and every sentence ended in a warm smile.

My aunt and I have had to go to the Travis County Sheriffs office a few times now to file various…read moreaffidavits and documents due to my uncles recent passing and every time we come, there is barely a line. The guards at the front are always super kind and welcoming and the clerks are able to help us file what we need and get on our way! It is a bit annoying because it's never clear when we have to go here vs the tax office for different services so it gets to be a bit frustrating - ideally they would all be located in the same building.

Lots of cities have day laborers standing around home depot. Kudos to the city of Austin for…read moregetting people out of the hot/cold/wet weather and giving them a place where people can pick up labor. It's important to know what to expect for a first timer like myself. I just needed some help unloading the truck for moving into town which I knew would only take a few hours and wasn't ready to pay 'professional' movers $60+/hr. When I arrived at 1pm (time is a relevant consideration for later), a gentleman walked out from the inside to greet me in the parking lot. Asking me how many people I would need, how long, and how much I was paying (per hour). He informed me I could just take the "next two guys in line" or select two guys. When I walked in, I was quite surprised. You are put on center stage so be ready. It was a pit-type area with several rows of chairs and about 25 guys just sitting and waiting. The gentleman announced what I wanted, how long, and how much I was paying and then the hands started going up with yelps of "Hey buddy!" "right here!", "I'm strong". Sighs of unhappiness went out as soon as I picked the second guy as the others knew they wouldn't have work. I drove the two guys back to my place, they helped unload the truck. We took a few breaks where I got some of their life story over some water and sodas. Nice guys. I kept in mind that they weren't professional movers, so with a little emphasis on caution and taking it easy with the big stuff, there wasn't any drama and wall scrapings. How much you want to pay is up to you (I overpaid what I said I was going to pay). It's in cash at the end and directly to the guys and you're expected to drive them back to First Workers afterwards. KEEP IN MIND: These are people trying to get work and make a living. 1) How long are you having them for? They're hoping for a full days work and most of them show up early in the morning. If you're only doing a couple hours, they're not likely to get more work afterwards. Even if you pick them up late in the afternoon, it's likely they've been waiting all day. 2) Don't be afraid to pick who you want. While you can have the facility go in order and just assign someone, feel free to ask if someone has certain skills or past experience that may help with what you're looking for. You can also make sure you don't get someone that you don't feel comfortable with if it's for something in your home. Overall, glad the city has this place set up. Sad that there's so many people willing to work and can't get any!

Hired two folks to unload my stuff during the move…read more I would recommend the center in case you need some help with a short hourly job.

I have not submitted my permitting yet, but went down there to ask some questions and I have to say…read moreLinda at the front desk was so personable and polite. She made me feel at ease with the concerns I had. She then was able to get Lucy to help me answer some questions on my space before submitting my plans. It cleared up a lot of confusion, doubt, and worry that I had. Thank you for having some awesome workers that truly felt like they wanted to help!

So far I have been here twice to speak with the Williamson county health program people and the…read morepeople at the clinic front desk are RUDE!!! People literally come here for help and deserve compassion and empathy. My dad has been in the hospital for a week and they don't give a crap how they talk to people. I can't believe they're allowed to work here and be so mean to anyone who walks in the door.