Great service! Quick and efficient. Hamm came out to diagnose my car and was able to give me a…read morequote and get my car fixed as soon as parts came in. Will definitely use again for any future car issues.

This was long over due! I moved from California to Texas and I brought a classic C 10 1967 truck…read more For whatever reason I couldn't get it to run I tried multiple people and they just couldn't figure out what was wrong with it. Until I contacted DFW Mobile and finally he said it was stale gas! I highly recommend them! Super sweet too! Thanks again!!

Came here and told the staff I need help with the windshield wiper. It just popped out. Without…read morehesitation he took it, walk me to my car and fixed it either away. Didn't even try to sell me a new one. Excellent customer service, it was an old man with white hair helped me. Bless his heart and taught me how to do it myself wherever it pops out again.

This location has really lost their way in customer service. One employee in particular (won't name…read morehim) is very sarcastic and uninterested in being there, at least it seems that way. I don't suggest leaving him alone to run the store, or trust me, he will chase customers away. Also, I thought O'Reilly's usually offers to help switch out your battery if you purchase a new one? I could be mistaken as maybe that's just an Auto Zone thing. Luckily I know how to do basic work on cars. However, I can only imagine if someone like my mother, younger brother or sister went in to buy one. I'll stick with my other O'Reilly's location from now on.

Johnny and Kevin were nice and patient with us. They helped make the process easy and quick…read more They're great at their jobs, very knowledgeable. :)

Christain Salazar was great!! he took his time and was patient with me while assistance me with my…read morewindshield blades

My front brakes were making a loud squealing noise on my 2013 BMW M5 and the Owner Brent took a…read morelook and the front discs and rotors were worn. Had new brakes installed on front wheels and had small coolant pump leak fixed plus oil change. Brakes are working perfectly with no noise. Another great Job by Brent and Ryan and Ultimate Beemer staff. Thanks again for keeping my car in tip top shape and saving me money on repairs. I do appreciate your work.

This shop is amazing ! These guy know BWM and they shot you straight with your cars issues . Honest…read moreGuys work and run this shop .. Ask for Brent .

They were personable , professional and great to work with…read more They seem to want to help people and not do you dirty like the dealerships. I will definitely recommend Dallas Chop shop for your motorcycle needs Pricing was reasonable as well !! Better than expected ! Very pleased Thanks guys !!!!

I am posting here to inform everyone that this is the only facility I entrust with servicing my…read moreHarley Davidson, including all maintenance needs and oil changes. Not only is it more cost-effective than the dealership, but the work is also top-notch and honest. When you find a reliable mechanic, you retain their services. I have been patronizing my car mechanic for approximately 30 years. Thanks to this shop, my appreciation for my bike has reached new heights. Award-winning Harley

This was my first time contacting O'Reilly on Old Denton in Carrollton. I had a dead battery late…read morethis afternoon and needed to get the battery charged and planned to replace. It took a little longer to get the mobile person out to my home and realized I was running out of time to get the new battery today. I contacted Francisco, who could not have been more helpful and professional. He verified he had the replacement battery in stock. I said I was concerned that my car may not start tomorrow and he said they could give me a battery charger on loan. So I went to the store and he said he could put the new battery now. He was the most professional person and encourage anyone needing any auto parts, go here! I was never rushed and felt my business was appreciated!

Marty was so helpful and assisted without me asking him to. His professionalism was much…read moreappreciated and he helped to install my wiper blades no questions! This man deserves more than I could have given him. I'll be back for my vehicle needs.

Years ago the auto parts store I managed used Earl Owen for specialty items and truck bling…read more Now, since I am retired and not working in automotive services, I am a retail customer. Could not be happier with the service and products that Earl Owen still offers.

One of the worst customer services companies in Texas!…read more I became acquainted with this outfit a few months ago when one of their tractor trailer drivers nearly ran me and several other drivers off the road on I-35. The driver was cutting in and out of lanes without signaling and tailgating other vehicles to the point of being right on their bumpers. Again, keep in mind this is a tractor trailer driver we're talking about. Seemed to be under the influence of alcohol or some other controlled substance. When I called the company to express my concerns, I was directed to the transportation manager who failed to answer, so I left a voice mail requesting a call back. My call was never returned. About a week later, I left another voice mail referencing the reckless behavior of the semi driver and again the message was ignored. So then I paid a personal visit to their business and asked to see this so-called transportation manager. I spoke to one of their employees who essentially laughed at me and told me to mind my own business. Didn't give two licks that one of their drivers nearly caused a multi vehicle pileup on the freeway. Told him this and he bellowed I had no right to tell them how to run their business. What a joke this company is! No regard whatsoever for the safety of the general public nor do they even present themselves professionally. Saw another employee treat an elderly gentleman in their store very rudely while I was there. No reason whatsoever to ever patronize this clown show of a business!

Cal/Kyle needs to work on his customer service. I called to ask what a code meant (which they…read moregenerally would tell me if I pulled up) and he tells me the way I can find out is by looking online. Don't be so persnickety. If I'm calling, obviously I don't understand what I'm reading because it's not in layman's terms. Or at least provide insight on where I can look that will tell me in simple terms. If you can't assist, always offer a helpful alternative or at least try. I could've been on my way there to get the part had he told me what it meant. Lost a potential sale

Customer service is really lacking ! As a female in an auto parts store i would expect more help…read morefrom the many employees that are in there with no customers . I asked for a couple items and was directed to what isle but no nohelp finding them item . The last item i ask for the guy did help me because i couldn't find what i was looking for .

Their online payment system was offline on 11/8 amd 11/9. I was wanting to use the online price…read moreand a 20% promocode. So my cost was 311.00 versus 505. Nope cannot honor the online price unless you pay online. Well your system isn't workimg cannot help you. Well your right I will never use NAPA again.

Been going to this location for a couple years now. Service and selection are quite good, but one…read morething to note. Some slow moving items kept in the attached distribution warehouse may not be in like new condition. Bought two chrome plated Carlyle sockets on separate occasions, both had some surface rust on the interior. Once received a 20+ year old can of marine spray lubricant. I even went to the CRC website to learn how to read date codes. For any high volume items, the store is great, especially when they have promotions.

Navid and American Collision have been nothing short of amazing for us. We have taken all of our…read morecars there for at least a decade and I have yet to have a complaint from small fixes to large. I would highly recommend to others!

Received top notch care from the staff (and owner) and took care of my car's needs. Would recommend…read morethem for any paint or collision work you may need.