Thank you, Justin! I put in a Yelp request for service on…read moreour gas line to our stovetop. I received a courteous response from Justin quickly, exchanged a couple messages to diagnose the issue and he scheduled us within 48 hours. Justin showed up on time, provided the parts and service and then showed me his work and test to ensure my satisfaction and a reasonable price. Definitely will keep this locally owned family company on file and use them again as needed. 5 stars!

Excellent service. Honest, timely and fair cost for service. This is a true family owned company…read morethat ensures excellence in service!

Great communication. Works well with me in my rental houses. Highly recommended. So far has helped…read morewith dryer and fridge.

Jose is/was incredible! He's knowledgeable, a great communicator with an equally great work ethic…read more We will be using him many more times in the future!

We appreciate the hustle! When a freezer dies over a Thanksgiving holiday the last thing you want…read moreis to wait days to get it fixed. We got a same day appointment and George did a great job. Unfortunately, the repair was too pricey and it made more sense to purchase new (they even recommended the brand) - but we also got a dryer overhaul while they were at it. We will definitely tell others!

Cody's Appliance Repair is by far the most trusted company I've ever hired for appliance repairs!…read more Shane was excellent when it came to diagnosing and fixing our Bosch dishwasher, which had suddenly stopped drying the dishes. He was professional, polite, and took great care when pulling the dishwasher out to investigate the issue. He was well-dressed, respectful of our home, and completely transparent throughout the process. Shane ordered the replacement pump and had it installed just a couple of days later. He even arranged for us to have the first appointment of the day! Not having a working dishwasher was a huge hassle, but Cody's made the process smooth and stress free. This was actually their second visit to our home. They had previously repaired our washing machine, which had been bouncing around during the spin cycle. They quickly diagnosed the issue, had the part the next day, and replaced what ended up being a worn out strut. When something you use every day stops working, it's incredibly disruptive. I know I'm in good hands when I call Cody's. I will always call them in the future. Thank you Shane and Loren for the top-notch service and support!

Update to my review on 8/11/22: "Mr. Appliance" out of…read moreNampa came up the following week and fixed our fridge the same day. They were unaware of any difficulties getting the part Randy told us he was waiting for. I highly recommend "Mr. Appliance."

Just came here to post a review and wow, really sad for me to see the extreme negativity here. I…read moreguess that is par for the course now. Anyway, I do not know Randy per se, but he came to repair my stove via GE monogram and did a fantastic job, no charge. Later on I asked him to come back and fix up my gas fireplaces, clean them up and get the blowers working. Randy was absolutely meticulous through and through. These fireplaces look and function as if they are brand new. I can only speak to my experience, but Randy was 100% professional and I do not even want to tell you how much the work cost because it literally was so modest I feel embarrassed. I have nothing but positive things to say about Basin Appliance repair and I will definitely be using them for all appliance services in the future. It is very difficult to find good work in the treasure valley at this time, Basin Appliance is a keeper!

I had a Samsung washing machine that randomly stopped working (wouldn't turn on). Chris was able to…read morequickly diagnose that the issue was in the main control board and after replacing it, the washer started right up and worked like normal. Saved me hundreds of dollars. He was very kind, knowledgeable, and professional. I will definitely be calling him for any future appliance issues.

From the owner: 18 years experience for all your appliance and service needs.read more

UPDATE: So shortly after I posted this Mr Appliance called…read moreme. We talked about my problem. Marty came out and said the board is fine but my washer shouldn't be wobbling like that. He wanted to replace the struts, but didn't want to charge me any more money because he wasn't exactly sure if that was the problem. So he came out again replaced the struts. That didn't work. He said it could be a spot weld that needs re-welded or the ring is shot. Neither is worth fixing since we can buy a new washer for that amount. Mr Appliance didn't charge us any more money. They did right by me and I wish this was a 5 star but one employee needs to learn to keep his ears open to listen to customers and not voicing his opinions. Thanks again for making it right. This place doesn't listen to you. First off I told the office to call my wife, since she is home and I'm at work. I told them that the control board was replaced but it wasn't calibrated and personality checked properly. That is why it is unbalanced all the time. So Curtis showed up and right off the bat said sounds like the motor is going out, front load washing machine never clean your clothes, the pedestals are the problem, shock absorbers are causing it to be unbalanced, and finally said it was the struts are going bad (I mean the shocks). Of course he had to call his boss to confirm. So we gave them $130.00 for nothing. I just wish they had listen to me. I did a lot of research.

Christopher thank for your expertise, knowledge in taking care of our LG stovetop appliance plus…read morealways making our appointments as you scheduled them! Thank You!!!!

Good price and rapport. Replaced the part a few days after ordering and took less than few minutes…read moreto install the new replacement part.

I was very disappointed. It started out great. They came to the house and looked at the washer. He…read morespent about an hour. The service call was $85. I expected a written quote or estimate. I called and emailed asking and nothing. It seems very strange to me when I call and it is a voice mail for a name I can't even pronounce and not the business. I only called them because they had good reviews.

They were very responsive for a difficult and unusual problem we had with our oven involving the…read morecleaning function. The service person was pleasant, efficient, and knowledgeable. After estimating the task, he came back as scheduled, had the parts sent to our home, and completed the job. He kept a clean and organized work area and brought with him all of the equipment he needed. We couldn't have asked for more.

I don't understand this way of doing business. I made a repair appointment, then they started…read moretexting me for a payment before they even came out!! I assumed it was another spammer trying to get my credit card information. When I didn't send the $, they cancelled my appointment. When I called them 3 times, they wanted me to talk to an AI agent!! Frustrating to say the least. I would never pay in advance for a service I haven't received!!