Needed catalytic converter replaced to pass smog. Communication was clear concise and smooth…read more Work was done quick. Will return for other needs in the future.

I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

great service, great people; awesome cars Bought air cooled…read morePorsche Car is amazing Exactly as described

I brought my vehicle to fixed the siren alarm and replaced battery . Chris is very…read morestraightforward accommodating on my concern. I'm very happy on the result. I'm bringing my car back for future projects. Thanks

I have a 17' Nissan Rogue Sport and for the past 15k miles, i've had a stiff ride which became…read moreharsher every 5k miles (worn lower control arms and struts). After reading through Mike's yelp reviews, I reached out to diagnose my car's suspension and eventually felt comfortable to commit with the repair. Mike is personable, honest, and caring. I will definitely come back for future maintenance.

The THREE BEST WORDS you can hear:…read more AN HONEST MECHANIC!!! Mike is a super nice guy who knows his stuff, does pretty much everything your car could need, and gives you pricing up front! Highly recommended!!!

Came in because my a/c went out. Great service and price 10/10. Hector is great. Go see him he'll…read moreget you right.!

Came in on a heat wave when Ac went out and I was in and out same day. Quick turnaround, but it…read morecost you a pretty penny

The service is incredible and most requests can be handled by them. Ray is very honest with his…read morepricing and very hospitable. Will go here for any auto-repair servicing in the future. 100% recommend! Car: 2018 Mercedes e300 Service requested: the coolant system, brakes, & tire pressure sensors

Great service and price!! Came here for a front brakes/rotors repair and Ray was beyond amazing…read more The service was quick and Ray was able to answer all questions or concerns I had. Will definitely be coming back!

I found JMP through Yelp as I was inquiring for a mobile Oil change etc, a few mechanic shops…read morereached out including JMP Autowerks. The few other spots were overpriced. I began speaking with Daniel at JMP, he was nice, courteous n helpful, he offered me a great price. I showed up today, I was a bit confused as to where it was at first, but immediately found it on Lap #2. Lol Along with my oil change they did a multipoint inspection and recommended a few other services that I will have done at a later time. The waiting room was CLEAN 10 out of 10, their restroom was SUPER CLEAN, and they even had coffee, tea, hot chocolate and choices along with cookies and snacks to choose from. I am happy/pleased with my service from start to finish. I highly recommend JMP Autowerkz. Thanks guys.

Thank you JMP ! I called and spoke to Daniel about needing an oil change and transmission drain and…read morerefill for my wifes Nissan Murano. He gave me a super fair price, I was in and out within a couple of hours. Daniel was awesome and a great front of house man that makes you feel right at home and keeps you updated constantly about the the status of the car with no heavy up sale. A rare and unique experience, stress free, enjoy the lounge, tv and snacks, and a nice clean restroom. First class ! who said customer service was dead. Bravo Daniel, you cared so much I honestly thought you must own the place. Thank you JMP and Daniel for such great attention to detail. Will be back for sure... Cheers, M.

Service/Professionalism: five stars Quality of Work: five…read morestars Ambiance: five stars Cost: five stars Finding a trustworthy and quality body shop is like finding a needle in a haystack. In Los Angeles, the driving capital of the world, there isn't a shortage of mechanics and body shops but not all are created equally. JoJo's Auto Body is top notch! My dad has been a client of Manar and JoJo's Auto Body for various projects and of course recommended him highly. My dad is of a certain generation where nothing less than perfection is acceptable, so I knew he'd done his due diligence. JoJo's had done some significant work on two of my parents' cars. Of course, then, I contact Manar. Unfortunately, parked right in front of our home, my driver's side view mirror was clipped by a passing car that had drifted. I happened to be inside the car and the car drifted right, hit the mirror and sped off. Immediately after, I contacted Manar. We scheduled an intake. He was punctual, professional, and transparent about options and cost. He provided me with the necessary information and I felt absolutely no pressure to make a decision immediately. He had one of his technicians tape up the remnants of the rear view mirror to cover it while we decided. A few weeks passed and we decided to have the entire mirror replaced. We asked Manar to let us know when the mirror would arrive and we could just come in and have it taken care of quickly. He contacted me on a Monday to say the mirror replacement was at the shop. We scheduled a time for me to take the car on Wednesday and within 35 minutes of arriving the work was done. In addition to his professionalism, quality of work, and honesty, Jojo's is a well managed and kept body shop. I mean no one really wants to sit around a body shop but if ever you need to, JoJo's is immaculate. There is plenty of parking, clear signage, and a welcome reception and office manager. Each visit I was asked if I needed anything to drink, including water or coffee. There is clear management signage about their policies and pricing No one ever wants to deal with body work but if you have to, please do yourself a favor and go to JoJo's Auto Body! It has quickly become our family go-to!

This shop has always surpassed my expectations for quality work, great value and honesty. My Audi…read moreA8 had medium size scratches that was driving me crazy and the gentlemen at this shop did an amazing work bring the car to showroom finish. Very impressive! My go to shop

This is the second service that I drove across the county for. They earn those high ratings! Clear…read moreexplanations and expectations. Efficient and focused. I appreciated the AAA discount and free shuttle to/from nearby cafes while waiting. Owner Steve is excellent, an expert mechanic with decades of Honda know-how; he sets an easy tone of integrity that trickles down to all his friendly staff. Can't recommend them enough for your high ticket repairs. Thank you kindly, Automotive Instincts, for a great experience! :)

I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

This is exactly why I keep coming back to this shop. When a dealership tells you something can't be…read moredone, and the people you trust find a way to take care of you, that says everything. I had two nails in my run-flat tires, and the dealer told me that even they couldn't repair them. I brought my car here, and they were able to fix both tires and rotate them for me. They saved me from having to unnecessarily replace two expensive run-flat tires and once again went above and beyond. But what really made this experience stand out was Al, the manager. I can't say enough good things about him. Al didn't just provide great customer service--he genuinely made me feel taken care of. He listened, explained everything, made sure the job was done right, and treated me like a valued customer rather than just another car coming through the shop. That kind of personal care and integrity means a lot to me, and it's one of the main reasons I trust this place. I've been here before, and experiences like this are why I'll continue coming back. Great work is important, but having someone like Al who you feel is genuinely looking out for you is priceless. Thank you, Al and team, for taking such good care of me. You've earned a loyal customer!

Huge shoutout to Jack at Hank Tires. Even though they were…read morebusy with a full house, he took the time to help me out with a flat. He pulled the nail and patched it up right away for free. It's rare to find that kind of honesty and helpfulness these days. Highly recommend this shop!

I bought the voucher for $51. I got my service and once I presented the Groupon they also asked me…read morefor $17.50 on top of the Groupon which I pay about $62 for the same thing at Walmart which I thought this deal was a little bit better but they said the $17 that they charged me at the shop was for disposal of the oil and everything else which is really misleading for the price of they're selling it. They should just charge people $67 or $68 instead of presenting it as what it's not and the long run you're gonna end up paying more

Fast, quality service at an affordable price! My tires got refilled and got one tire replaced…read morewithin minutes! The guys there were very friendly and helpful. It's so nice having this establishment in the neighborhood.