We recently worked with Pacific Mobility to have a Bruno stairlift installed at my mother-in-law's…read morehome. She is 97 and still lives on her own, but a after a recent fall and a partial hip replacement she was going to need the lift to help her navigate her stairs. We were so happy with the entire team at Pacific Mobility. After just 2 week or being home from hospital/rehab she is very proud that she is able to use the lift on her own with no additional help. Sales team and Installation team were all great. Thank you again, it has allowed her to continue living independently at 97!!

Prompt and affordable. All of the staff were very helpful…read more They came out very promptly and installed the chair lift quickly with no problems at all. We are very happy with their work.

We purchased a lift chair 6 years ago from Harmony Home Medical Supply in San Diego. When the Vista…read morestore opened we now purchase items at that store. Everyone is so helpful and very knowledgeable in the different products and what might be most helpful for what we need. Erica, the owner, Eric, the Vista store manager, and Eric the delivery driver most recently went out of their way to accommodate us. I would highly recommend them.

Son needed a knee scooter to help him get around with a hurt foot. The pricing was very reasonable…read moreand they have a military discount!

Went great. Knowledge of the product, ease of contacting them and their help finding my previous…read moreservice record, and willingness to go the extra mile to accommodate my requirements.

We were visiting San Diego and found that because of multiple surgeries on my arm I was unable to…read moresleep in the bed or in the recliner chair that we had at our house and we contacted Danny at Advanced Medical. Although it was a little difficult to find the entrance without the stairs but we found it and were lucky to rent an amazing chair... it's so great that we ended up purchasing one it's on order now. Danny and his coworkers were fantastic they've been so kind to us we appreciate them tremendously and cannot recommend this company any more highly!

This place is fantastic for mobility scooter rentals. Great selection, affordable pricing, delivery…read moreto Harrah's Rincon available And extremely kind employees. Alex and Jay were both wonderful and this place will now be my go to rental place. Everything was perfect.

A senior friend was having problems with her mobility cart (looks like a small golf cart). It runs…read moreon 2 12-volt gel cell batteries. They where relaced on May 5, 2025 and she has been having problems starting several weeks later. I looked the cart over last week and one of the 12 Volt batteries was only reading 8.6 volts after being charged overnight. I talked to one of the employees about this and he was challenging me about the accuracy of my DVM ( I have worked in electronics for 60 years). After looking at the batteries I found that when they were installed only one was being charged. I rewired the charging system so both batteries are now being charged. My friend is now having no more problems with her cart. My friend called them today and only got an answering machine.

Awesome guys, did a wonderful job Installed in no time …read more It rides very well Thank you Larry Beal Escondido

Patrice was polite, on time and thorough in servicing my stair lift giving me peace of mind that…read morethe equipment will reliably transport me to my second floor master bedroom and allow me to enjoy my home.

(5/2/26) Kudos to everyone who spoke out on here and was right!…read more I recently spoke with someone in the escalations department at my insurance. They informed me that they spoke to someone in a position of authority at Access Medical and were told that their current business is CLOSED and they are CURRENTLY RESTRUCTURING. My advice to anyone reading this is: cut your losses, try to recoup what you can, make it quick and move onto another vendor. As for me, the folks at Access Medical strung me along and lead me on and straight up lied to me for over a year - leading me to believe that they were helping me get a new power wheelchair when they were doing not much of the sort. They even went so far as to fleece me for a $4,800+ co-pay - which I'll be attempting to recoup. I do have to give them props for one thing though - I DID get properly assessed for a new power wheelchair, and I DO have the paperwork from that, which I'll hopefully be able to pass on to a new vendor such that I can finally get the power wheelchair I need. As for the restructuring - I hope God intervenes and it doesn't happen. Neither the owners or executives at Access Medical need to be working with people in vulnerable physical and life circumstances, and they certainly don't need to be in charge of anything important like large amounts of money, high dollar assets, or owning or running an actual business. Their actions and behavior throughout this restructuring process prove that they need to go back to licking boots and stay there for a very long while.

I have been a client with them since July 2021. Today was a disgrace. I feel like a young man who…read morehas been stood up by a girl. I was evaluated for a new power chair in July 2025 I got approved but obviously with insurance you have to wait a little bit. I was told that the timeline was January 2026. The appointment has been moved twice now. It was rescheduled for today, April 17th 2026 I showed up today at the Murrieta California CCS MTU I waited in an hour. I couldn't get a hold of my technician neither could my physical therapist. I eventually have to leave with still no contact from the main office or my technician. I called again about 20 minutes ago finally getting through to someone just to find out that my technician was furloughed. This was not communicated to me or my physical therapist. Now they do not have a timeline for when i'm expected to get the new chair. Access Medical is a joke if you are a loved one are disabled and need wheelchairs or other pieces of equipment I STRONGLY RECOMMEND THAT YOU DO NOT GO WITH THEM

My insurance sent them a letter of approval for a $17k wheelchair, top of the line. They sent out a…read moreguy Joe McNight to do measurements and decide on chair. 4 weeks later the owner Allen shows up with a completely different wheelchair and nothing fits! Then says "oh I need to order the one Joe measured for you. ?? 6 weeks in and still no wheelchair, can't get a return call. People have your insurance send your approval to another company. This place is a joke.

Rented a wheelchair from them when my wife broke her ankles. They had a great selection and helped…read moreus find one that was light weight and easy to get in the car. The employees were very friendly and helpful and the price was great.

Johnathan is professional, knowledgeable, and honest with his services. I m so glad I found him on…read moreyelp to help repair my mom s mobility scooter. Strongly recommended him.

Jonathan just replaced a brake on my F-22 Drive Rollator…read more Because the brake cable is completely shielded, this was not a simple job. He knows his business though and it works like a charm! I highly recommend Jonathan for your medical equipment repairs.

Terrible and rude. I highly recommend updating your website and communicate with the team at…read moreHorizon Medical Supply because I was told by someone at AAA they do not rent cpap machine and to try Horizon. I went to the Horizon website and called the number provided at the Horizon website.... Got the same man from AAA and told him that its the same number from AAA and Horizon like he recommended. Then when I asked him if he could provide me the number to Horizon he told me to google it and hung up!!!! I did google it you insensitive jerk and it took me to you. Hire better staff to answer your phones. You deal with people who are sick and vulnerable.

Wonderful! When I finally found AAA medical I was in a bit of a Panic. Resmed referred me to CVS, I…read morechecked Apria, and a dozen other locations. All the big stores said no or wait 3 or more days for shipping. After being on hold for an eternity. AAA Medical had the CPAP supplies that I needed in stock at a fair price. They were quick to answer the phone, knowledgeable, friendly and prompt. I am definitely giving them my business in the future and recommend them highly!

1 Star This was one…read moreof the most frustrating and concerning pharmacy experiences we've ever had. The staff was unhelpful and provided incorrect information--something that should never happen when people are relying on medication for their health. We contacted this pharmacy several days in advance to transfer my wife's prescription from our home pharmacy. What should have been a routine, straightforward process turned into unnecessary resistance and delays. The issue occurred on Sunday, December 28th, 2025, between approximately 6:00-9:00 PM, with the pharmacist working during that time. She was dismissive, unwilling to assist, and cited "policy" reasons that later proved to be false. To verify, we contacted another pharmacy, which completed the transfer without any issue and explicitly stated that the information we were given previously was inaccurate. This strongly suggested that the problem was not policy, but a lack of professionalism or willingness to help. Given the importance of reliability and clear communication in healthcare, this experience was concerning. We hope management reviews this interaction to ensure accurate information and consistent service standards going forward. When a pharmacy mishandles situations involving essential medication, it undermines trust and puts patients at risk. Based on this experience, I would strongly recommend avoiding this location and taking your prescriptions elsewhere.

CVS has been trying to be the local place for your pharmacy needs. Prices tend to reasonable, but,…read morewith the Rewards App you can easily find coupons that will give you a better deal. Merchandise selection are good. The staff are friendly and helpful. Using the Self Checkout is a breeze. Parking has narrow stalls.