Wow! Tim was great to work with from start to finish. I purchased a car at a great…read moreprice and have been pleased with it ever sense. Tim went the extra mile to make sure I was completely satisfied. Followed up with me days later to make sure I was pleased with my purchase. I would recommend Tim and his vehicles to any and everyone. I recently sent my brother to Tim and he had the same experience. No pressure no gimmicks the way a car buying experience should be... Dirk F.

This is a great place to buy a car!!! Tim is a great guy and very down to earth and trustworthy…read more He's Real! We walked in looking for a car and walked out with the keys to a very clean used car! We couldn't be happier with our car or our experience!!! Thanks Tim, we will be telling all of our friends and family about ur place!

Frankie's is running a complete bait-and-switch operation…read more I inquired about a vehicle on their website and was contacted by Colleen telling me I was "approved" and asking when I could come in. I went in the SAME DAY based on that approval. When I arrived, I dealt with Dean and another guy in the office. We submitted every document they asked for and sat there for THREE HOURS waiting for a "bank response." No legitimate bank takes three hours to respond. The next day I called and was told they "still hadn't heard back." Then suddenly they needed more check stubs. We sent them immediately. They said they'd call back in 30 minutes. They didn't. When I called back, they literally hung up on me. I called again and was told they were "VERY busy" and would call when they could. They never did. Then I get a notification saying the vehicle was sold. An hour later? The SAME van is back online -- with a higher price. The next day? Another price increase. So which is it? Sold? Or just relisted for more money? This dealership wastes your time, plays games with pricing, and treats customers with complete disrespect. If this is how they do business, imagine what happens after you sign paperwork. Do yourself a favor -- go somewhere honest.

I purchased the vehicle of my dreams. The owner made sure that I got exactly what I wanted and I…read moregot it and All-Star team over there.

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

I can't say enough good things about this shop and its owner. Nash was incredibly kind and went out…read moreof his way to help me with my foreign car, which isn't always easy to find service for. The work was honest, straightforward, and clearly done with care. On top of that, the shop itself is spotless and well-organized. It's rare to find this level of professionalism and genuine kindness--highly recommend.

Awesome place, did a great job on my car and they are so friendly, highly recommend this place if…read moreu need a car repaired.

My wife and Son had the displeasure of walking onto this used car lot. My Son was going to…read morepurchase a used Volkswagen within the next couple of weeks. When the salesman, who was your stereotypical used car salesman, approached them and my wife indicated that her Son wanted to test drive the Volkswagen on his lot, he said that he could take the car for a test drive ONLY if they were buying it today. Huh? Are you kidding me? He literally refused to let them test drive ANY car on the lot at that time, simply because my wife stated they wouldn't be purchasing a car that day. Now, a little background information...My wife drives a new luxury automobile (not that this should matter, as any professional salesperson will tell you that you cannot pre-judge any potential customer, especially by how they look or what they drive). They were both respectful and genuinely interested in purchasing a car, just not likely that day. But, the unprofessional attitude of the salesman, along with the absolute ridiculous statement that he would only allow a test drive if they were going to buy the car that day, caused them to leave that pathetic car lot as fast as her car could take them. Fast forward a day later when we all decided to stop at Team Volkswagen in Merrillville. The salesman at Team was genuinely interested in assisting and encouraged my Son to take ANY vehicle for a test drive. He knew, based on professional experience, something the salesman at Alpine doesn't have, that if you get a potential customer in the vehicle, they have a much better chance of deciding to purchase the car. The end result? My Son purchased a vehicle from Team Volkswagen that day. Paid cash and loves his new/used car from Team. A sale that likely would have gone to the dimwitted salesman at Alpine. So, my suggestion if you are looking for a used car...STAY FAR AWAY FROM ALPINE MOTORS. If we could give this place ZERO STARS it would be too generous.

I just became aware of Alpine Motor Sales response to my review. It is 100% real. After several…read moremonths of research we found out they borrowed $$ to purchase the vehicle on a credit line from Automotive Finance Group (AFC). AFC held the title as collateral on the vehicle. Alpine was paid for the vehicle but never paid AFC. We called Alpine multiple times and they would just hang up on us. We were finally able to obtain title from AFC. BEWARE..... Scary company. Proceed with caution!

I gave this place a 4, I had given a friend a ride there to buy a truck of his own,after he was…read moredone talking, I thought I might ask about my car, I have a lot of issues with it at present I was planning to put in shop for a third time spend hundreds again, so after talks with Heather the dealer at the time helped me with the numbers and I have to say I drove off in a 2019 Jeep Rengade, So Happy

I had an oil change done with you on December 17, all was good until March 29th when I was driving…read moreand noticed the car driving rough. When I reached my destination there was a burning smell with no obvious source. I checked under the hood and checked the oil, since per my milage I was due for an oil change and to my surprise the dip stick was clean, checked again and no oil on it. I was able to get 5 qts, put it in and took it straight to a repair shop where they found a leak from the oil filter housing and oil cooler assembly. I had no issue with either of those things before getting my oil changed at your business.

When I checked in at your service department, with no appointment, I was greeted by your service…read moremanager. He promptly helped me with my needs. In addition, he estimated it may take over an hour to complete my request. surprisingly, my job was completed in just over 15 minutes. Great service, Thank You, but your costs were a little pricey, 350.00 for a key bob, in my opinion, was way too much. Sincerely Michael Fair Hammond

Horrible service…read more Brought my Volvo xc90 in and it came out worse. They said warranty was voided for some work cause of water damage. They always try to void warranty in our cases. Volvo elsewhere fixed stuff with warranty. Tried to call them back after, never answered their phone 4x Ultimately, went in with a screen issue left with a window and seat not working.... Scummy management and ownership

I bought a Honda crv. Im very happy with the purchase and Mike and Mark were excellent salesmen!!read more

We bought a Buick Enclave from them. The deal was fantastic and met our needs. We financed through…read morethem and received a favorable rate. The salesmen are not pushy. The owner worked his magic to make the car affordable. Great small business to buy a car from.

BUYER BEWARE! - Take you business elsewhere, these people are shady and borderline scamming…read more Went to check out a rare spec BMW they had listed as "Excellent condition" at a good list price. Photos and walkaround video showed the car to be clean with some cosmetic damage, but otherwise it was advertised as "Runs and drives great!" and "Blistering turbo performance." Upon arrival, the car was in much worse shape than the listing showed. The salesman grabbed the key, and turned the car on and allowed me to inspect it before driving. The brakes were in need of replacement, with grooved rotors and pads with less than 50% life. Completely rusted out as well. The wheels and entire suspension system were heavily corroded and rusted. The car has budget-brand winter tires installed, which are grossly unfit for a performance sedan. There was also significantly more cosmetic damage than the listing showed. Under the hood, the engine bay was also corroded and rusting. The belt tensioner was loose and tired, causing the tension on the belt to bounce. The crank pully/harmonic balancer was also wobbling very concerningly. The engine block was coated in corrosion. There was evidence of someone trying to hide an oil leak because only certain obvious areas were clearly wiped off. (Suspicions confirmed later when the engine got up to temp and started burning off the oil. The car was smoking like it was on fire.) The O2 sensors on the cat looked extremely poor. With my initial inspection raising concerns, we began our "test-drive." The salesman rode along and was rushing us through it. We maybe drove the car 3 miles TOPS before his constant insisting to return to the 'dealership' became obnoxious and we returned back. Driving the car, I immediately knew something was up. I have owned and built several N54/N55 engines and BMWs. There was a very obvious lack of power, and the motor sounded choked out and tired. The engine had not even reached operating temp before we returned. Once we parked the car, the salesman hurriedly asked for the windows to be rolled up and for the key before rushing back into the office. I remained at the car and did not shut off the engine because I wanted to run some diagnostics. Not even 10 seconds after the salesman ran away, the engine bay starting bursting with burned oil smoke. Far more than normal for these engines. This was a LARGE ammount of oil leakage being burned off. This directly points to gasket failure: Valve cover, oil pan, oil filter housing - well known maintenance items for these engines. At this point, I plugged into the car with MHD and read the DME codes. LOL. There was obvious evidence that someone had tried clearing the codes, but MHD being the best for a reason, found all the dirty little secrets. Let me list them off: 135808/A08 - Valvetronic servo failure 108001 - IAT sensor short circuit 108010 - IAT malfunction 108932 - MAF/IAT Sensor group Error 180001 - Catalytic converter below efficiency limit; 02 sensor failure or Catalyst failure 1FB301 - Engine overheated! 20A701 - Coolant pump speed outside of tolerance 20A703 - Engine cooling system; component protection; LIMP MODE 21A023 - Combustion engine: Unsuccessful start or engine stopped without driver influence. Quite an impressive list they were trying to hide. With the water pump failing/failed, the ECU in reduced-power/limp mode, history of engine overheat, failed catalytic converter and/or O2 sensors, failed Valvetronic servomotors, short circuited IAT/MAF sensors, and massive oil leak... this car can not be considered "excellent condition" in any sane persons mind. After taking a screenshot of the list, I turned the car off and went inside to find someone to talk to. When asking for a cash price they stated the car was accurately priced at $9,995 and offered a 100 dollar discount. I told them about my findings and said I wouldn't offer and more than $5,000. Based on their demeanor, they acted like they knew full well the problems with the car and were mad that I caught them lying. Overpriced clapped out POS. This is fraud. For those who care: I am a licensed and certified Commercial-Industrial field mechanic with 8 years of experience, and my Fiancé works at Lexus. We are members of the largest car club in Northwest Indiana, and have built and modified countless vehicles.

Sold Me a Tesla With Hidden Battery Issues -- Please Avoid This Dealer…read moreI purchased a Tesla from Lake Motor Group while living in New York after they assured me over a video tour that the car was in good condition. Upon delivery, I found the tires needed replacement (over $1,000) and the interior had a strong cigarette odor. Within just a few months and under 5,000 miles of normal use, the car suffered battery failure. After speaking with Tesla technicians, I learned that the seller had cleared or hidden existing battery error codes -- issues that only became visible after a software update reset them. This is comparable to rolling back an odometer or clearing a check engine light, and strongly suggests they knew of the battery problem before selling the car. When I contacted the dealership, they denied responsibility and referred to the "as-is" paperwork they make every buyer sign. During my complaint to the Attorney General, the dealership initially offered to buy the car back, but later withdrew the offer, claiming the "market value for Teslas had changed." Through this process, I also discovered that they had purchased the car at auction, raising serious concerns about vehicle quality and transparency. I have emails, photos, and documentation supporting everything stated here and am happy to share them with anyone considering a purchase (contact: thereisantimony@gmail.com). I've spent months trying to reach a fair resolution without success. My warning to others: Be extremely cautious. In my experience, Lake Motor Group sold a defective vehicle, avoided accountability, and prolonged communication until I had no practical recourse.