Note, this location is not inside of the Trader Joe's. Google Maps will take you to the Trader Joe's, but it's actually across the parking lot closer to the street light. I come to this location often for breakfast or a quick lunch. I usually pre-order my food and smoothie on the app and they always have it ready for me. My food and smoothie is always fresh and the meal is hot and tastes good. The servers are always friendly and greets everyone and it's just a good overall experience. read more

Tropical Smoothie Cafe - CALI BREAKFAST FLATBREAD chicken and MANGO MONSOON™ SMOOTHIE - Juice Bars & Smoothies Near Me - Sugar Land, Texas

I usually order online for pick up but this time I ordered at the counter. Service was very quick. Clean establishment with a causal, beachy vibes and has limited but spacious seating. Has free uncovered parking outside. Food is fresh, smoothies are made to order with actual fruits. read more

Tropical Smoothie Cafe - Cashier and pick up counter and seating - Juice Bars & Smoothies Near Me - Sugar Land, Texas

Coming to this location has been one of the best experiences I've ever had at a Tropical Smoothie Cafe. The workers were attentive and friendly and answered all of my questions. I came here to redeem a free birthday smoothie, and they guided me through the process to redeem it. When we went, it wasn't busy during Sunday lunchtime. I love how the natural light fills the open space inside. They have plenty of seating, including bar stools, tables, and chairs. To celebrate my special day, I opted for their blueberry bliss, and P2 ordered a Bahama Mama. Our smoothies were quickly prepared to order and were delicious when they arrived. They also have clean, individual restrooms that are well-stocked with paper towels and soap. The place is nicely decorated and seems like a great place to hang out with friends or get some work done. We won't hesitate to stop by here again the next time we're feeling smoothies when we're in the area! read more

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In celebration of my birthday, I came to this location to pick up my free birthday smoothie. Out of all the places I visited to collect my birthday treats, Tropical Smoothie Cafe had the best service! The staff were patient as I contemplated my smoothie options, and they were the only ones who remembered to wish me happy birthday as they handed me my treat. The drink is refreshing as usual, and plenty of seating available inside since most people get their smoothie to go. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Sugar Land, Texas

Love the smoothies (DETOX) I continue to order and love the customer service, especially from Paula. She remembers my name, my order, is always fast, friendly and does a fabulous job, Paula! You've created a repeat customer with me. 5+ stars for Paula, and 5 stars for my smoothie. Will return tomorrow to get another. read more

Grayson is an absolute joy. The best personality. Super helpful. Doesn't take himself too seriously. He's the reason I'm giving this location 5 stars! read more

unfortunately i have to leave a bad review here. mainly because i notice the training of the employees are lacking quite a bit. no one greets you when you walk in, there isn't even eye contact. almost like you do not exist... the employees are visibly unhappy, and they're barely wanting to talk to you at all. i don't know whether it stems from lack of sufficient pay, or an uninspiring working environment, but on almost every visit over the past couple of years, there are no "hi welcome to tropical," or "thank you see you again." these kind greetings and salutations goes a long way with maintaining a good customer rapport thus leading to continuous business. but i can no longer support this particular location when the owners aren't taking employee training seriously, but right across the street, the new smoothie king's employees are very kind, warm and inviting. so this is not to slander tropical smoothie cafe as a whole, because i really enjoy their menu options and have been supporting this business since i was a teenager, it is just a constructive criticism in hopes this location can improve since it is in a nice neighborhood and very convenient. read more

I love stopping in at Tropical Smoothie Cafe whether it be for a wrap, quesadilla or one of their delicious smoothies! This location is definitely one of my favorites. The staff is super quick and attentive so I'm always in and out, which helps because I'm usually stopping in on my way into work. If I'm ever in a rush I'll sometimes opt for ordering ahead using the app which comes in handy and gives rewards if you frequent TSC often. This location is cleaner than some or the other locations I've visited and the fresh fruit is actually fresh. No brown spots on the bananas or anything like that. I can always count on my order to be made correctly and with a smile, even if I take a while to decide considering all the great options they have available. Prices are higher than some smoothie places but they're also a bit larger. I wish they offered different sizes. Smoothies only come in one size. Beach Bum with dark chocolate is one of my faves! read more

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First time I tried tropical smoothie cafe was in Oklahoma on a business trip. I didn't know this was here until I got back, so I decided to try it out and I was just as impressed! The food is fresh and delicious and the smoothies taste amazing and are very filling! The only complaint I have was a few miscommunications with the staff(trainees) but other than that, I would recommend..it's better than smoothie king! read more

the service was a 10/10 i felt so welcomed walking in and my smoothie was done fast and tasted amazing

Ordered a sandwich here and watermelon mojito. The sandwich was good but nothing super special. The side salad slaw was surprisingly yummy though. Watermelon mojito was just as expected with what you knew was real watermelon and had the texture of it too. Overall, this place is good if you want special smoothies but be willing to pay the price for it too! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Sugar Land, Texas

Love their smoothies! And staff are always pleasant.Store is always neat and clean. I would recommend!

Found a roach in my southwest wrap, manager act like it's my fault that I found a roach in the sandwich wrap. She was rude over the phone but that's fine. She offered no solution and that'll be my last visit read more

Tropical Smoothie Cafe - Found a roach in my southwest wrap - Juice Bars & Smoothies Near Me - Sugar Land, Texas

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I'll be the first harsh criticism on here..... mainly because tropical smoothie is a west coast thing--as much as Texans hate other places, they're cashing out on this franchise. Upon waking in, I felt like a little elementary child once again, we had tropical smoothie in Vegas and it was my after school stop before going home. The store was clean, organized and it felt open. Cookies are a new thing and a few items on the food menu. I was sure to let the cashier know, if I was set up for disappointment I'd be "pissed." I ordered the usual, sunrise sunset for me, the chocolate chimp for my son and a Baja chicken wrap.... that was the only thing that was off... it use to be on a flat bread, but I get it new menu options. Needles to say. I'm happy! I got to share a part of my childhood with my son and it was pretty accurate. We will be back often. YAY!!!!! read more

Tropical Smoothie Cafe - Baja chicken wrap - Juice Bars & Smoothies Near Me - Sugar Land, Texas

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I ordered a grilled cheese sandwich, a wrap and a smoothie via Grubhub for pickup. I brought my order home (I was staying at a home less than a mile away) and one of the sides was missing. My grilled cheese sandwich was cold and soggy, albeit tasted good. The smoothie was perfect - packaged right and done well. I'd definitely come back for the smoothies, but for food, I'd have to order in person. read more

Overall this is a very good franchise however the franchise location in missouri city, tx is awful. The service is bad and the food is awful. If you go to this location I recommend you watch the people making your food because they will definitely mess up your order. This location needs new management and employees. read more

Had some odd experiences with customer service but their smoothie is good. I got their most popular one sunrise sunset and it's filled with your classic tropical fruits. It was not too sweet which was nice but I will prefer to add milk with the fruits. Just my preference. I may try to branch out next time I visit! I like how they provide so many healthy options and creative smoothies. read more

Used to work here so I love the food here but it sucks that it's overpriced. If you willing to pay for it, then go for it. Especially love the protein smoothies read more

I stopped by this place after the gym and I have to tell you I was super impressed! Not only by with the cleanliness but also the staff was super nice. At first I was only going to order a power bowl but it made more sense to order the combo, which includes a smoothie. The bowl I chose was a bit spicy but bearable. However, the smoothie was really good! I will definitely stop back by and try something different next time. read more

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Leaving a review in the hopes management will see this to make adjustments. This location sucks because the workers have no sense of urgency. They move in slow motion. At least pretend like you're going fast. Also they're not friendly and don't speak. I mean not even a smile. I love their smoothies but always hate coming here because the service is so bad. Like I get it they're just teenagers but management needs to do a better job training them OR hiring better more willing employees. read more

Maybe change your hours since no one shows up on time? Says open 8am on Sunday... it's 8am on Sunday and no one is here and all the lights are off. read more

Tropical Smoothie Cafe - Hours of operation. It's Sunday 8am and no one is here lol - Juice Bars & Smoothies Near Me - Sugar Land, Texas

Hit or miss every time I go. 1. Supplements are 99 cents, as stated on the sign in front of the register. Multiple times now I have been charged double that amount and had to get refunded. 2. This past visit has prompted me to write this review. Not only did I already get overcharged for my supplement, but I have been getting the same drink with pea protein added in it every time. Walking out of the store, I tasted my drink and thought that it tasted different like a regular smoothie without any supplements. I ran back in and double checked if they added the pea protein, to which the manager said yes. Pea protein has a very distinctive taste in every single smoothie I've gotten, and I am pretty sure they didn't add it overall since it also wasn't written on the cup (they write your exact order on there). UPDATE: Just went back to Tropical Smoothie again, re-ordered the same drink with pea protein, and it tastes completely different than the first one I had gotten earlier. Unfortunate that the manager had already left the store, so I can't even complain to him that he falsely assured me that my drink was made correctly. read more

What a selection this place has! Tried it this morning for my first time after my workout and I will be back! The guy working here was so nice and he helped me with the best options for my post workout drink. I highly recommend getting the chia banana max after a workout. The pea protein with it was a great recommendation! Such good flavor and the serving size of the smoothie is huge! Truly the best size for your money here. Can't wait to come back and try more protein smoothies and the food! Love healthy options like this! read more

Tropical Smoothie Cafe - Chia Banana Max Smoothie - Juice Bars & Smoothies Near Me - Sugar Land, Texas

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I didn't like this place. The smoothie is very mediocre, the boosters are sometimes just a pill blended in...and costs $.99. I got the sunrise sunset which was supposedly a "fan favorite", but it wasn't that delicious. I when it comes to smoothies I still prefer Jamba, or the the fruit teas and smoothies at boba tea bars. My husband got a chicken salad, it was ok, but nothing impressive. No one greeted us, and it was so quiet the whole time we were here. read more

Girl named Gael was very cordial during my smoothie experience. The food was great and the customer service was 10/10. Would recommend.

I love their detox green smoothie it's super refreshing, their food is good too. Their service is quick and employees are really nice, it's super clean as well! read more

I just went to establishment 13540 University Blvd, Sugar Land. The service provided by a girl named Cindy is poor, she does not have good customer service. she doesn't say hello,I placed my order and when she finished preparing my order she threw my food at me and gave me the wrong food and yet another customer noticed her attitude from her. They should train her so that another client does not have the bad experience that I had. read more

All the employees at Tropical Smoothie are courteous, helpful and prompt. The facility is super clean. The wraps and flatbreads are just right for a light lunch! The smoothies are delicious and made with real fruit. My favorite smoothie is the Cranberry Truffle!! So good! read more

We frequent this cafe weekly for the food and drinks. My kids went in recently as they advertised a flip flop promotion. They would not honor as they claim they were not flip flops(slides). Small technicality. We will no longer support this business and I suggest everyone do the same. It's unfortunate as we have been supporting them since they opened. Hopefully, they read this and become more customer focused. Let the kids have their smoothie. This promotion backfired. read more

This place is awesome! They make great healthy smoothies and fresh tasty food. I been to this location on several occasions and will continue going. I really enjoyed their smoothies and there is lots of options to choose from. Plus if your craving a snack this place is ideal for you! read more

Smoothies and Food were good BUT SERVICE WAS POOR!! The young girl in the Purple Hat & Shirt did not have any personality or customer service skills - just a plain strait face throughout while taking my order, and while I asked questions. All the Staff - 3 young ladies - was like that with all the customers. read more

Horrible ownership of this location. I came here to purchase a smoothie and also use a company given coupon for a free smoothie. This locations employees not only did not accept the coupon since it's at the " stores discretion" but made me feel like I shouldn't even give my business to the point I canceled my order all together. Will not be back at this location! How is every single location accepting a company given coupon but yours? read more

This used to be one of our favorites easily going 5 times a week. Unfortunately its gone WAY down hill. The manager Alex is very rude. Food is often made incorrectly and on a recent occasion he refused to remake it or offer refund. Rude customer service, inattentive workers, old bananas. Also, the men's bathroom has been out of soap and paper towels for some time. Employees washing hands? read more

Today is feb,6th 2023. it looks like this very branch is under a new management. First of all, it took along time to get your food. when i finally received my food, got to my office with 10mins, the side order kale salad was old and taste rotten. the caribean jerk chicken salad wa cold, not fresh. i have always bought my lunch at this branch but after today, i will not be going back. Again, there a lady that was very loud. i will not be going back. read more

Came here several months ago, and was impressed once again by these smoothies. They are delicious. The service here is also good. The workers were friendly from what I remember. I will be back! read more

Its all about first impression. My family and I came here for the first time and we had a free 24 oz smoothie coupon. The manager/owner refused our coupon stating that students are reprinting coupons and they cant accept it. Our coupon doesn't even look like a reprint but the bottom line here is customer service. You don't do first time customers that way. We then just bought a smoothie since we were already there which was just okay. Im surely never going back again. read more

Just stopped by this Tropical Smoothie location where the hours are stated on their door as 9pm on Sunday but they closed at 8:45pm. I knocked on the door and the girls inside tried to tell me it was 9pm when I am pointing at their clock. I guess they don't care about my business. Do yourself a favor and go elsewhere - plenty of places to get food in Sugar Land... read more

Older man completely rude. Basically, sighing and rolling his eyes while I was ordering. I was given the wrong order and he accused me of hearing the wrong order. If you don't like your job, find a job that you actually enjoy. I think he's new or works during the day. I usually get good service in the evening. read more

Left it at 2 stars because I actually like the food. This is mainly on DoorDash or ubereats orders. We have a tomato allergy and specifically ordered our stuff without tomatoes. 4 out of 4 times tomatoes are put in even when the specific receipt and label said no tomatoes. We end up getting a partial refund on things we can't eat. Please do better. read more

I live a few minutes away from this cafe and love coming here! I have came twice in the past two days! The service is great and the staff will give you suggestions on what smoothie to get depending on what you like! I have not tried the food yet, but it looks delicious! So far my favorite drink is the açaí berry boost! read more

Tropical Smoothie Cafe - Detox and Açaí Berry Boost - Juice Bars & Smoothies Near Me - Sugar Land, Texas