I love, love, love the bread they use for their sandwiches! We usually get the giant size turkey sandwich and that can usually handle lunch for 3-4 people depending on how much they eat. But full disclosure my husband can eat the giant size by hims! Which is why he needs 3 days at the gym lately but Schlocky's is a healthy option for lunch or early dinner and the manager at the Sugar Land location is so nice! I usually order through a delivery service and have to call the store to ask them to remove mayo and use yellow mustard instead and he's always so nice & friendly otp! Highly recommend this location. They seen to be the only Schlotzsky's that listen ls when I ask for yellow mustard instead of brown mustard m! Thank you for your excellent food and service! read more

Greeted by a guy coughing and hacking. Then get our Avacado turkey sandwiches and realized the Avacado was brown and old. Return the sandwiches to the counter to notify them that they were not satisfactory. Didn't apologize for their mishap. Offered to redo them at that point we were disgusted and left. It's a sandwich you are assembling how do you not see that the Avacado is brown. read more

This now my go to location for Schlotsky's. Too many times I've gone to other sites just to get a Cinnabon and skipped sandwiches due to appearance of the food. This restaurant is large and very clean with updated decor. The staff is very friendly, helpful, knowledgeable and know how to keep the line moving. I purchased the medium sized dark rye Reuben which is huge and delicious. Also, grabbed right from the oven Cinnabons to highlight a great lunch. read more

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I order from this location about once a week or every other week-either via Ubereats or in-person pick up. I am always happy with my order. It has been accurate, serviced nice a warm and chips taste fresh. The store location is always clean, today I actually saw a staff member mopping the floor and they did a really good job! Staff wears gloves when making orders....and most of all...its smells like cinnamon rolls! Wish I could eat one! read more

Schlotzsky's - Turkey Club- my go to sandwich! - Sandwiches Near Me - Sugar Land, Texas

I love coming here. Very cozy cafe and very friendly staff. Very delicious food and always hits the spot. When I walked in, you can smell the fresh bread baking or the warm fresh Cinnabon cooking in the oven. read more

Schlotzsky's - Original - Sandwiches Near Me - Sugar Land, Texas

This place is always top notch! Excellent service, place is clean and kept up nice, one of the best Schlotzsky's in the H. Sandwiches were on point! read more

This place is spotlessly clean. The staff is always cleaning and the bathroom is always very clean. The food is consistently good and dependable. A great place to eat! read more

Ever since Schlotzsky's went into franchising, their stuff has been subpar. It's never occurred to the staffs at these locations that they were serving someone d weed hi used to eat at the original location on the the of UT in Austin. And prior to that, had eaten Alvin Ord's before the hostile slip-up. This Schlotzsky's hasn't ever delivered a HOT sandwich. read more

Schlotzsky's has been a favorite place to go for over 25 years! Their Smoked Turkey Original is soooo scrum-diddly-umptios, and their pastrami with Swiss on Rye is simply amazing!!! Their sandwiches are so huge, they could "almost" make two meals! Don't forget to include a bag of barbecue chips and a chocolate chip cookie!!! read more

Where to start? The restaurant is clean and if you put in a mobile order, it's ready in 10 minutes and some change. The food is always good, hot, and fresh and not once have we had a mistake in our order. It's always filled with people dining in no matter when we go. Watching them put together your sandwich and meal is like watching a well-oiled factory at work. Thanks, peeps, for always being excellent...looking at you, Chick Fil A Sugar Land. read more

I've had Schlotz and Schlotz of food from here and it's usually pretty good. I've been eating here ever since I visited Austin a long time ago and I've always thought that it was pretty good. It's always been impressive to me and their sandwiches, while not being healthy, are pretty tasty and well worth a try if you haven't tried them before. This one is in Sugarland and seems brand new. And while service isn't great, but the food is still pretty tasty like it was all those years ago when I tried it in Austin. read more

Quick and friendly service. Sandwiches are prepared fresh with many choices of ingredients and bread. I had the turkey on rye and it did not disappoint. Finally, their quality is very consistent. read more

A review of Schlotsky's is just ridiculous, they are simply the best sandwich in town. I have eaten at several locations and this one in Sugar Land on the SW Freeway might be the very best of the bunch. The service is good and the place is always clean. The sandwiches are first rate and everything is fresh, you can watch them make your meal. read more

On June 23, 2024 I pickup a friend from the hospital. Hungry we decided to go to Schlotzskys. We frequent the location on 15287 Southwest Freeway, store #1263. We love the "HOT" delicious sandwiches, salads and pizzas. We both ordered the medium Original meal deal. The sandwiches were "cold" the bread had no taste and no fresh smell to it, like stale day old bread. We ate the meat lettuce and with our chips without the bread. We were so disappointed. I didn't address it with the manager because we didn't have the time due to an appointment. This is the first time we didn't enjoy our meal there. And at $27.26 I will think twice before eating there anytime soon. read more

The food was very good, the service was prompt and very friendly. I cannot comment toward the atmosphere as this was a takeout order.

First the employees are always extremely courteous, food is always perfect and great, service is very fast, and quality of food is a 10. This is our go to place to grab a sandwich in the area. Also great deals in the app unlike a lot of places., read more

Order pick up, our main order was wrong (sandwiches), honestly not worth our 20min drive to try a get it fix, just very disappointed. I didn't bother checking reviews here before ordering but it looks like is a common issue, won't order again. read more

Having never tried Schlotsky's before (sadly only had experienced other national chain sandwich shops), I was eager to check out what they had to offer. I'm happy to say that I've found a very clean, fresh, and delicious spot for not only sandwiches, but pizzas, flatbreads, wraps, salads, and Cinnabon delights! This location is bright and clean, in the First Colony Commons area right next to Home Depot. Ample parking space. Staff friendly and efficient, delivered our sandwiches to table in just minutes. There were Cinnabon items too so I had to top of the original sandwich (smoked ham, salami, melted cheddar, mozzarella, parmesan, black olives, red onions, lettuce, tomato, mustard, on sourdough) with cinnamon sugar donut holes. The best part was the sourdough bun...toasted to perfection! Will have to try the signature sandwiches sometime as well as other menu items. read more

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Came here for lunch. It was a great experience. The cashier was nice. The food was delicious. They have packets of hot sauce to dip your sandwich in :) They have one of those fancy soda machines with tons of different flavor options. I got the original sandwich in a medium size. It was the perfect size. The brand of chip bags they have are pretty chintzy. Not even a half a bag but with the medium sandwich, it was plenty of food. I'll definitely go back read more

Schlotzsky's - The original. Medium size. - Sandwiches Near Me - Sugar Land, Texas

I've been frequenting them REGULARLY during covid-19. They messed up my order, I called, spoke with the manager issue resolved. I was supposed to come back in, give my name, and get what I ordered. Well the cashier looks in "the book" didn't see my name FF the owner "Ms Lee OR Li" idk... Walks up to the employee asks what does she want (like I'm not standing right in front of her) and says "No, she should have come in 24 hours". So the employee begins with me "I'm sorry ma'am" Ok, no problem. But I specifically addressed this when I called in, and was told it would be no problem if I came Friday when I was back in the area and I was there on Friday. This was the first time I had to interact with Me Lee, they had a really nice lady as the manager, who recently left. I'm pretty sure this business will fail without a new manager, and rightfully so. This should not have happened. I will not go back to this location, and I regret spending my money with this franchise. They lost a regular customer, behind THEIR error. read more

This one star is strictly based on cost. No way should three small sandwich combos cost 36 dollars! Sandwiches were ok, not great, but not bad. 8-9 bucks each, total 24-27 dollars would have been reasonable. read more

Great sandwich shop! Schlotzsky's always runs a tight ship, but this location is cleaner, friendlier and better organized than most. Great location and staff. read more

Schlotzsky's is perhaps one of my most favorite deli sandwich restaurants. It's been around for a while, but one thing that sets them apart with their competition, aside from the funny name, is the buns used on their sandwiches. It's unlike anything you may have tasted before. One thing I would definitely recommend people to try is their Dark Rye Bun, it is used by default on their Reuben type sandwiches, but my wife and I enjoy the taste so much we choose it on any type of sandwich we order. It's too bad, they only come in small and medium. For the customers who gets a bag of potato chips (which is only sold in their restaurants) with their meal, try their Cracked Pepper flavor. It is very tasty and my wife (who has had Schlotzsky's before when she was in College, but never ordered chips with her meal) swears it is the best cracked pepper chips she has had. Not too soggy like the average ones found in the grocery stores and not as hard as some of the kettle cooked chips. Perhaps one disadvantage they have is that they are not cheap. In fact, they are one of the more expensive deli sandwich chains. That's probably the reason why the Jason's Deli across from this location is almost always packed, while this store comparatively have less patrons. However, after having eaten both, I will take Schlotzsky's any day! read more

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FREAKING PHENOMENAL and it was my first time ever eating Schlotzsky's Food and customer service awesome!!

I love schlotzky's ! Everything here is great and the customer service as well. I usually get the kale salad and I also love the original sandwich with everything on it! One of my favs. read more

After our last visit, I felt like I had to give this Schlotzsky's an updated review. There was an employee pulling items off the shelf and dusting. He then started dusting the hanging light fixtures. I can't count the number of eating establishments I've seen with dusty counters and such. Every time we've visited this Schlotzsky's we found it to be extremely clean. When we placed our order, the co-owner was ringing up our bill. I asked him how long he had owned this Schlotzsky's. Since 1993 was his replied. You can't run a business for 26 years and not do things right. Our food has always been good and fresh. The employees (especially the tall guy) are always friendly. Make sure you ask for some of their fresh baked cookies! read more

Didn't appreciate that the sandwiches were $2 more expensive! Thanks, Yelp! Won't order that way again!

They always get my order right and the food is always so fresh and hot. The bread is soft but with a slight resounding crunch! Customer service is out of this world whenever I come here! I truly appreciate the staff and the hard work they display to each customer that walks through the door. I come here often so they have seen me more than a few times and are always polite. My dining experience here is great, the restaurant is always clean and stocked with napkins juice/lemonade in the machines and it's always a plus that the restrooms are clean. read more

This Schlotzskys location is just okay. The employees are minimally responsive when you place your order, the wait time is average, and the food isn't great. I've had better Schlotzsky's sandwiches at the newer location on University and 59 by Sprouts, cleaner inside there too. We live close to this location, but actually drive the extra 5 minutes to the other location because of service, etc. read more

As a frequenter of many Schlotzskys, I'm going to say this is probably the best one I've been to. I get food from here a lot, and it is always consistently good. Many other Schlotzskys falter on consistency, but this one has never done so. I actually got to meet the owner Henry today. In talking to him, I see how much passion he has for making good food, and how much he really cares about doing so. I definitely recommend this place If you want to see how schlotzsky's is supposed to be read more

Normal Schlotzsky's or is it? I've recently been visiting this location and have to say it's the nicest Schlotzsky's I've ever been to. The place is clean and the aroma of cinnamon rolls in the air (they are a Cinnabon too). Sandwiches are always nicely made exactly to order ( sorry it was soo good I forgot to get a picture). If you're in the mood come give them a try, you won't be disappointed, for true read more

Schlotzsky's - Sandwiches Near Me - Sugar Land, Texas

I come here regularly & the food is always consistent & delicious. I felt compelled to write a review today because, as I grabbed my to-go order, I was walking to the car & in mid-parking lot, my to-go bag broke. Tomato basil soup & medium sandwich, along with the sides and accoutrements, all hit the concrete in spectacular fashion. I swung my car door open, threw my purse in, and turned back to see what was left of the wreckage; if anything could be salvaged...as I turned, I saw one of the employees racing out to meet me. "I saw what happened! Are you ok? We'll make you another order, don't worry!" Well, shoot?! How cool is that? Totally not their fault (gravity, am I right?!) but man they were ON IT to fix something that was really no one's fault. As it turns out, my sandwich stayed wrapped, my soup lid stayed on - nothing needed remaking - but they were ready and willing to, faster to fix than I could even assess in the situation. I love, love, LOVE above-and-beyond customer service, don't you? Come to Schlotzsky's for the standard soup/salad/pizza/sandwich yumminess, but come HERE for the service. read more

You'd think all Schlotzsky's are the same but this one is actually the nicest one I have ever been to. The owners really take price in service and cleanliness. The food is always done exactly as you order. They also have yummy chocolate cookies available. The tables are always clean. They have three apple computers (keyboards wrapped in saran wrap) for your use while you wait. The bathrooms are something I'd have in my own home! This place is delicious and doesn't feel like fast food at all. read more

Schlotzsky's - Sandwiches Near Me - Sugar Land, Texas

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I give them4 stars because of the service . It was me and my friends first time there . He had a sandwich called the original and he said it was really delicious . The cashier was really nice she gave us suggestions. I had pizza it was a little mediocre . But I will hopefully go back for a sandwich next time . read more

Ordered 2 small originals..was talking to cashier and did not check receipt and so got home with 2 mediums which are way too much for us and wasted and charged for bigger size . Hubby said that happened to him before there also. read more

Lee Lo (location manager/owner) is extremely rude and should be removed if Schlotzsky's Deli values their reputation whatsoever. My girlfriend and I went there for lunch and they messed up my order. When I spoke with Lee to resolve the issue, she blamed me for ordering the wrong stuff and that she couldn't do anything about it because she would be losing $22. She finally agreed to make the pizza, but when she brought it out, she started yelling at us in the middle of the customer filled dining room! Such a terrible experience... We will not be going back to this location as long as Lee Lo is in charge and I would not recommend anyone else go either. We reported a complaint to Corporate and I hope they take the appropriate corrective actions. I'm the bf Alejandra G. is referring to in her post (below). "Today was my first time going to Schlotzskys and my last. The staff was nice, but the manger/ owner Lee Lo was extremely rude to the customers and her own team . My bf ordered the 1/2 salad and 1/2 GF pizza(confirmed that it was okay to get GF prior to ordering). When they brought it out they brought a regular bread pizza .. not GF. My bf then went to talk to the manager Lee Lo and she rudely told him that they couldn't do a GF on the pick two because she would be loosing $22. After arguing with her for several minutes and telling her that he had to have the GF because of food allergies she reluctantly agreed to make the pizza. When she brought the pizza out she started causing a scene and yelling at us because she had to make a GF pizza and lost $22. She then told us to order the correct stuff next time we go to which we replied there won't be a next time. I will definitely not recommend this location as long as she is the manager." read more

I visited this location to get my husband an Angus and cheese sandwich. They were in the middle of closing, but still made the sandwich for me. I appreciated the customer service and my husband enjoyed the sandwich! read more

I had a Smoke turkey & cheese classic it very tasty. I'm from Philly and I was in town for the weekend, Schlotzsky's made it all that much better. read more

Took them a really long time to get my order delivered but other than that it was okay. I food was a bit cold but that's all right I just warmed it up. read more

We've always patronized this local business. We do not deviate from what we get. My wife gets a vegetarian sandwich with her usual rotation of the bread. I get a vegetarian pizza. We share these. Medium veggie combo on wheat Chips and drink $7.99 Fresh veggie pizza $5.89 ----------- $13.88 Tax $ 1.15 ----------- Total $15.03 Expensive? Maybe. Should I pay premium? We think so and here's why. We saw how much effort is put into making this one of the cleanest restaurants I have seen. Jenny Lee is the owner. Her staff take pride in how clean this place is. The bathrooms go so far as to have a little porcelain drip tray underneath the soap dispenser! Neatly printed and framed notices about dispensing the wrong tissues down the toilet hang from the wall. The counters at the cashiers and all up front are spic n' span. The bottles of Schlotzsky's trademark hot sauce are topped up, the yellow caps with any dried red sauce are cleaned. All condiments including the red pepper flakes at the front counter and next to the soda fountain are stacked neatly. One woman cleans every table and chair starting with the round iron base of the tables. She also cuts away the transparent plastic wrap on the 3 keyboards of the Macs. She then neatly wraps them again. Granted these duties are part of everyone's job there. But we believe they also take great pride in going above and beyond the call of duty. That is why when we say thank you and leave, we always hear "do come again soon". Yes Jenny Lee and your lovely staff, we will. read more