Generally, I don't have an issue with this location, but my experience today was disappointing. It was busy, which I completely understand, and I appreciate seeing young employees gaining work experience. However, customer service is still important. I asked for a turkey wrap to be warmed, and the employee seemed confused by the request, even laughing with another team member as though I had asked for something unusual, as she laughed and giggled. I ended up telling them to forget it and that I would warm it at home. On top of that, the wrap was put together so poorly that it fell apart immediately. I don't expect fine dining service, but when I pay $10 for a sandwich, I do expect it to be prepared properly and served warm, if asked. read more

Juan at Jersey Mike's was outstanding. Provided excellent customer service. He was friendly, efficient, and made my sandwich exactly the way I wanted it. You can tell he takes pride in his work. Great experience thanks to him! read more

Staff was Welcoming and Thankful of my business. My order was accurate and my sandwich which I ordered for the first time was great. I ordered the Hot Honey Chicken Cheese Philly sandwich read more

I buy my lunch, California chicken bowl, every Saturday. Usually the the service and quality is excellent. This past Saturday I picked up my order, which was ready on time. When I got to work and opened the bag to eat, there were no utensils. The food was fine but had no fork or knife to eat my salad! I will have to stop and open the bag when I pick up in future. read more

They served me the wrong sandwich. But I was sharing my husband, so by the time I noticed I could not return it because he ate a significant amount. I ordered mikes famous Philly on whole wheat bread with lettuce, tomatoes, jalapeños, and banana peppers. They served us something else with mushrooms, white bread, and no vegetables that we ordered. I am very upset because I am pregnant and I was really craving the sandwich I ordered and instead got something completely different. read more

The Sugar Land store is always clean and the service is superb with a friendly staff. But like all the other sandwich shops, there is too much lettuce on the sandwich, probably half a head of lettuce. How about more tomato and onion? But hands down, no doubt, the best Philly cheese in town. So, in reply to Jersey Mikes response to my review: if I request less lettuce and more tomato and onion, it's a yes? read more

Have been to this restaurant a number of times and I've always gotten the same thing: a turkey provolone sandwich made "Mike's way." It's always been good, I've just never posted a review. Well today I changed it up and got the chicken Philly sandwich and I just have to say: OMGOSH IT WAS DELICIOUS! Plenty of chicken, cheese and peppers and onions. Don't change anything! I'll be back for this sandwich regularly! read more

Alright, so I'm a fan of Jersey Mike's but I think I like their cold sandwiches, better than their hot ones. When I look at the selection avaialble, I haven't seemed to narrow in on my favorite one, though I'm a philly cheesesteak kinda girl at heart. It's a small location next to the HEB. I don't know if it's the best service ever, but I was definitely happy enough to want to come back or stop by for dinner before buying anything from HEB, cause you know they tempt you! Pros are the selection and friendliness. Cons were the speed at which they made the sandwiches, but I don't know if that's because they seemed to be mostly teens or if they just sucked at their job. Overall, still good, just maybe not the best location. read more

Jersey Mike's Subs - Most tables are sidelined. - Fast Food Near Me - Sugar Land, Texas

THIS LOCATION! So, yesterday was my first time having Jersey Mike's. . .I had the #17 which is the Jersey Mike's Famous Philly Cheese Steak and it was absolute perfection and I recommend that everyone tries it. I'm a stickler for good customer service and the gut that helped me could obviously tell it was my first time and he was very nice and patient with me. . .kind of explained the menu and how things work there, I appreciated that. I loved the atmosphere and I'll definitely be back for more. read more

Jersey Mike's Subs - Fast Food Near Me - Sugar Land, Texas

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Gotta get the Big Kahuna Cheesesteak! If you don't have to have mushrooms, the normal one would probably be fine especially since If you're not a fan of jalapeños. The extra cheese is delicious (and probably so not healthy) but mmmmm good! They also only have Pepsi products at their soda machine so Mountain Dew all the way! read more

Jersey Mike's Subs - Big kahuna cheesesteak - minus jalapeños - Fast Food Near Me - Sugar Land, Texas

This is a solid Jersey Mike's location in Sugar Land near an H-E-B I've been frequenting. My wife and I were on our way to pick up groceries and know better than to shop hungry, so we swung by here for a meal. The location is still newish but the employees seemed like they were having a bit of an off day. I can't blame them, though, because doing any kind of work during this pandemic is absolutely draining. Unlike the Stafford location, they do have a couple of tables and chairs for dine in, plus about four on the patio area just outside the door. The sandwiches are stellar. My wife is a big fan of Philly Cheese Steaks and really seems to enjoy their offerings. I opted to try a cold sandwich (tuna) and it was pretty good. I think I'll be sticking to the hot sandwiches going forward, and probably frequenting the Stafford location unless I'm in a similar situation to what happened on this trip. read more

Seemly understaffed, filling on line orders as in store customers wait. Was it worth the wait. We'll I'm here now and waiting. read more

Most of the time no issues. Giving 3 stars because they didn't follow instructions. Asked for BLT with extra bacon and they didn't put any!

We came here for the 50% off subs sale for takeout. They had new hours of operation because of COVID 19. We ordered their Big Kahuna cheesesteak and Meatball and cheese subs for dinner. The meatball sub was flavorful, but the bread was too soggy from the marinara sauce. However, the cheesesteak sandwich was bomb. I never imagined I would find a cheesesteak comparable to Tornado Burger's Philly cheesesteak. I found that here. Now, there are differences between these two sandwiches. But, I will say that the Jersey Mike's cheesesteak sandwich was full of flavorful meat, crunchy and tangy peppers and jalapeños, and creamy white American cheese. The bread was nice and chewy and complemented the fillings well. Thankfully, the American cheese acted as a buffer to prevent the sandwich from becoming soggy, unlike the meatball sub. Frankly, I ate more than I should've. Lol. But, I will definitely be back for their delicious cheesesteak sandwiches. Come check them out. read more

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Always good service and delicious food. Restaurant is clean and orders are always correct.

Unsanitary practices!! The guy that was making my sandwich didn't have a mask on! I asked why he wasn't wearing a mask since we are still in the middle of a pandemic and he's working with food! He had the audacity to say "It isn't a big deal!" Um, YES it is a BIG deal, especially since you are working with customers' food! I came in wearing a mask protecting you. Why not return the favor and protect me and my food from your germs by simply wearing a mask? After all, I'm patronizing your business. I requested that the other guy who was wearing a mask finish up my order. When I complained to this other employee claiming that he was a manager, he didn't seem to care either. He stated that they don't require masks and he isn't going to enforce it. These guys need better training in sanitation or they need to get out of the restaurant industry! I don't ever plan to patronize this business again! Maybe if they lose enough business, they'll make some needed changes! Health and customer service should always come first! read more

Always great. Very clean and great customer service especially Brock he always remembers me and treats customers like a friends.

I've been to this location for take-away lunch on several occasions and have ALWAYS received outstanding service and food. This restaurant is always spotless, employees are always welcoming, friendly, and helpful, and the food is consistently fresh, made with care, and delicious. My favorite sandwich is the #11 stickball special, which is the provolone, ham, and salami sandwich. It is not on the menu in store, but it is on the online menu and they have no problem making it, it's always tasty. The meat and cheese is sliced right in front of you as your sandwich is being made to ensure the freshest tasting sandwich. This is way better than some place like Subway. They also feature Stubborn brand sodas in store and I enjoy the agave vanilla cream soda the best...it is always a treat when I visit Jersey Mikes. read more

Ahhhhh almost a taste of home. No they don't try to heat a cold sub, no weird condiments on your sandwich. They fresh slice your meat and cheese on the spot. Yeah almost Jersey but they can't replicate the Italian hoagie roll. Dunno why. But man it was satisfying but pricey. Hey last time I was in NJ a sub was pricey so it's ok. read more

I had high hopes for this one. It is my first visit today during lunchtime. There are a lot of customers, but I find the sandwich I have ordered only average. I ordered the chicken cheesesteak sandwich. The bread was not anything extraordinary, and the chicken was rough and has no flavors. I did not even finish the sandwich, which pretty much states how disappointed I was with this. At the place, there were four people working behind the counter, but I find it weird that the first guy has to take the orders from customers and also slice the meat. He worked really hard, and he had a great attitude, but it makes no sense that the other three employees were just standing there while a line was forming. At least one of the guys could've offered to helped. Now, it could be that maybe they need to learn how to work the meat cutting equipment but someone can be taking the new orders, while that guy slices the meat. It was a while before the first guy finished and took my orders. Hope they can figure this out because no sense to have three guys waiting for the first guy to finish. Not sure how the other sandwiches with deli meat taste like (I don't eat pork and beef), but I give credit that the deli meat were all nicely arranged on the sandwiches, and it does look quite appetizing though I can't eat it. I will give a try again, but not anytime soon. read more

This place opened a few weeks ago. I tried #13, The Original Italian. It was delicious. The cold sandwiches come in three sizes: mini ~5in, regular ~7.5in, and giant ~14.5-15in. The hot sandwiches come in only regular and giant. Cold sandwiches are made in front of you. You can even see them slice each piece of meat before your eyes. Ask for Mike's Way: onions, tomatoes, lettuce, spices, red wine vinegar, and olive oil blend. They also have a point rewards system (phone app compatible). read more

Jersey Mike's Subs - Takeout Menu - Fast Food Near Me - Sugar Land, Texas

Never available for orders from their own app and DoorDash orders are constantly canceled. During this time of COVID-19 concerns, this location needs to step it up. read more

Best most friendly service I have ever received anywhere. The two guys literally made me feel like I've known them my entire life and they were so happy I stopped by for a visit. Food was amazing too! read more

I love love love their subs. I'm a New York girl so a good sub, hero, hoagie... whatever you want to call it goes a loooooooooooong way with me! Their cold cuts are delicious. The roll that the sub is on is super fresh, and the dressings are simple and fresh. It's not a subway... its a sub shop. You can get mayo, 'sauce' which is like oil and vinegar mixed together, banana peppers, lettuce, tomatoes, onions, and I want to say olives... and that's it. Not a whole bunch of extra toppings to take away from the classical Italian deli meat. They're open early so I can get lunch on my prep, unlike many other spots in the area. My co-workers and I make it a habit to go when we're allowed cheat days on our diets! read more

I came in for a hot sub, and when I was watching one of the employees make it, they didn't scrape the grill before starting on it, and the area where they put the bread was also very dirty. As a customer, I felt that they need to do better when it comes to keeping the place clean. read more

I love Jersey Mike's as it is, but this location is super clean and the staff is awesome. Best made sandwich I've had at a Mike's as well. I got the Italian with the pepper mix and it was perfect. Definitely coming back! read more

Jersey Mike's Subs - Fast Food Near Me - Sugar Land, Texas

Philly Cheese steak was amazing!!! I've only been here twice but they hype is r3al!!!! I'll be coming back more frequently now.

This is probably one of the better places if you're looking to grab a sub. Easily beats out other sub and sandwich places. During my visit the staff was very outgoing and accommodating. I ordered #17 ,Mike's Famous Philly Cheese Steak, and it came out very promptly nice and fresh out of the oven. The taste of the sub was very good without the over-saturation of the peppers or onions. Will be looking forward to trying the rest of the Hot Subs they have on their menu. read more

Fresh food, clean environment, and such friendly staff. Highly recommend this location.

My first time here. I wanted to try a different sub place aside from other common ones. Clean space. Welcoming staff and hospitable. Ordered the mini club supreme sub, with mike's all-the-way toppings. The sandwich came out really fresh and delicious! Wouldn't mind coming by the next time I'm in the mood for a sub. read more

Tried this place for the first time today. Had a "Big Kahuna" Philly cheesesteak with grilled onions, bell peppers, and mushrooms. The grilled beef was tender and the portion was generous. The staff was friendly and prompt. I watched them prepare someone else's cold cut sandwhich and I like how they slice the deli meats to order. All the lettuce and tomatoes looked crisp and fresh as well. This is my new "go to" place for a sub. read more

As most people already know, finding a great Philly cheesesteak sandwich is getting increasingly difficult. So after reading the positive reviews here, I tried them out. I got the gigantic Big Kahuna sandwich which is basically a Philly cheese steak with the addition of mushrooms and jalapeno peppers along with extra cheese. I was very impressed with the quality and the taste of the sandwich. The sandwich was filled with a generous amount of meat and vegetables, and cheese and they sliced the bread properly (not all the way through) so that you could actually pick the sandwich up and eat it . It was so large that I had to save some for later. In my opinion this is the best option available right now in this area. I would suggest this to others. read more

Customer service is always fantastic at this location! Great group of employees. We drive a little further to eat at this location when their is one closer to us. Sandwiches are always on point! read more

This is honestly my favorite place ever to get a sandwich, I haven't tried one that isn't great! The best thing about this place is that they use he freshest ingredients and even slice the meat mad cheese for your sandwich right in front of you. They bake their roast beef in house, slice their own fresh vegetables, and even make their tuna in house as well. I would recommend adding "Mike's Way" (onions, lettuce, tomatoes, vinegar, oil, oregano, and salt) to any cold sub. The hot subs are phenomenal as well. I usually get the Big Kahuna and ask for the oil, vinegar, and spices from Mike's Way. It makes it all the better. All and all its in a convenient location, the food is great, and the workers there are all nice and great to talk to. 10/10. Would recommend. read more

Jersey Mike's Subs - A beautiful #9 with double extra meat, avocado, and of course Mike's Way (without lettuce) - Fast Food Near Me - Sugar Land, Texas

Amazing staff!!!!! My wife and I where running and they were about to close. They waited for us, they were also super nice!!!!!!!!!! If it was JJ or other sandwich place they would have just closed. read more

This location has literally the nicest employees. The subs are great, high quality ingredients but I especially come to this location for the customer service. read more

THIS IS A REVIEW FOR THE HWY 6 SUGAR LAND LOCATION: Not sure who manages the Hwy 6 store but he needs to understand what his front line staff are doing and how they present themselves to the pubic. Specifically the Red Head young person making your sandwich with not face mask. He is rude, has not care of what he could be infecting as he completes your order, as I confronted him why he does not have a mask on he said, my decision and does not matter. Well yes it does when your completing food orders to the public during these times. He said I dont care its up to him on what he does. I feel sorry for the elderly who go and want to get lunch at this location. Stay Away will never go back. Management needs to correct ASAP, or you will not last long. Unacceptable. STAY AWAY. read more

This is by far, the closest I can get to what we call in CT a grinder. The main difference of course is the bread as grinders are made on fresh, baked daily, Italian hoagie rolls. I always get the Italian, Mike's way and the chipolte cheese steak. As I'm also a huge fan of cheese steaks, this is the best I've found here in Houston. Definitely a must try especially if you hail from the Northeast and are searching for a little slice of "home". read more

My first experience at jersey mike was amazing. I've never been here before but the employees made me felt welcomed (Brooks, Abraham and Joshua). They told me what sandwiches is their favorite and how they get theirs. I even learnt what mikes way is. I ended up getting the Philly cheese steak and wow. Just wow. One of the best Philly I've ever had. Jersey mike just earned themselves a new customer. read more

Amazing subs- They have the freshest ingredients and are super fast! Jersey Mikes is hands down my absolute favorite sandwich place!