Going to Taylor tropical smoothie I never expect a good attitude or consistent drink because I've never got either from this location. They employees are always angry and act like you're a complete inconvenience to their life. If there were more options for smoothies in this area I would never visit this location again. The only reason I'm giving one star is because zero wasn't an option on here. The closing manager was obviously in a rush to get home tonight because she was annoyed when I ordered, rolled her eyes, slapped my change she had rolled up into my hands and said "it's going to be a few minutes now" rolling her eyes again. She made my smoothies completely watered down. I tipped the girl $3 because it was getting late & By the way they act it seems as though they're under paid. It was getting late but if you're not closed expect to work. No need to be rude, you're only making your life hard. If you don't want to serve me turn your open sign off. Or leave. No need to go out of the way to be mad about your job to me. As I pulled off another car pulled in ( and they weren't even closed) and the manager immediately let them know she was cleaning the machines and could only make one drink. Not sure how the rest went since I was pulling out but the car ended up speeding out of there with nothing. read more

I had been really looking forward to this place because the menu looks delicious. I had tried going once but waited too long in the drive through line and left. After that I drove by a few times and didn't attempt because the line was too long. Yesterday I was determined. I waited in the line for 5 minutes before I got to order and it was another 18 minutes after that before I was able to leave. The wait is too long. However, the flatbread sandwiches were delicious and the smoothies were very large. Actually if I knew the smoothies were so big I would have just got one and shared it. Hoping they get faster in time. I'll be going again on a day where I have the time to wait. read more

Had the peanut paradise with whey protein. The taste wasn't bad but the consistency was odd, a little hard to explain, it kind of solidified in the bottom of the cup and would create pockets of air in the smoothie. Made it difficult to drink, had to constantly stir it. I have smoothies pretty often and I've never encountered that. Overall, I might go back but probabaly wouldn't go out of my way to go back. read more

My coworkers and myself ordered 3 Lean Machine Smoothies there's tasted delicious mine tasted like water with a hint of strawberry.. And I mean a hint ): disappointed. read more

I have never been so upset. I pulled into the drive thru where there was already a car in-front of me & customers gathering behind me. I waited for about 5-6 minutes until the women ahead of me ordered and pulled through. When I got up to the window I KID YOU NOT I sat there for 17-20 minutes just waiting for someone to speak through the speaker. I kept saying hello? HELLO? But no response. Even after the 20 minutes I waited an extra 3 minutes and the second I was fed up and started driving away the worker finally spoke threw the speaker. I did not order. I went to another more efficient place to get drink & food. I will NEVER go back to this establishment, which is sad considering I live only 2 minutes away but this was terrible. The absolute worst, I have never EVER had this happen to me anywhere. Whoever worked 1/23/19 at 3:15pm absolutely horrendous. 0/10 would recommend. read more

I stop in here often when I am in the area. They have some delicious smoothies and salads. I love the Bahama Mama! The Health Nut and Beach Bum are yummy too! I love some of the add ons like Pea Protein, Probiotics and Matcha. You won't find many places that offer these options on top of the smoothie goodness. read more

Bahama mama was so good and it was huge! I didnt expect that it was so huge. I had a hard time drinking all of it, so i store in freezer and the next day it was still as good. read more

This place stinks!!!!! The service is extremely slow and the smoothies do not even taste that great!!! A lot of the times the smoothie I get is already half melted!! How is that even possible!! Don't even mention the drive thru!! Most people wait in that like for 45 minutes before even getting their smoothie! read more

I'm giving 3 stars because I always order online on my way to work and my order is always ready on time however..I would easily give 5 stars if everyone would make my smoothie the same.i come here 2-5 times per week.the past 3 times my smoothie tasted watered down.bland.i get the blimey limey every time so it should always taste close to the same.it doesnt.twice this week I had them remake and when they did it was delicious.today I didn't have time to wait and it's not that good.if the owner of this establishment is reading this..you are loosing money and customers because the employees are either lacking training on exact ingredients or they just don't care how they throw smoothie together.im not the only one with this complaint.these smoothies aren't cheap.i spend a lot of $ here .If this continues I ll take my business to eureaka rd.location.ive never had this problem over there . read more

I've been going to tropical smoothie forever, I recently went to the location on telegraph rd .My order was placed 2:50 at 3:20 one of the employees finally approached me and my cousin and asked what we ordered, by the way, 15 people came and go while we were waiting ..i guess if you ain't black you don't get served at this store, at least that's what we wittnessed! Finally after 45 min we received our order and of course it was wrong..IM NEVER GOING TO THAT LOCATION AGAIN! read more

I love their smoothies but they need more employees working especially in the morning & lunch time. There are usually only 2 workers

Good food but absolutely terrible customer service!!! Won't go back and deal with rude.

Love this place they are always crazy busy just goes to show what great product they turn out. Drive thru can take a little long but it totally worth it. Everything is always fresh and delicious!!!!! I love tropical smoothie in taylor! The staff is always super friendly also. read more

If I was able to give no stars, I would. I had been going to this place consecutively for weeks and found out after much money spent that they are terrible and they have no consistency within the smoothie making employees that work there. I had a couple good smoothies for the first few experiences and after that, it went down hill. I tried to get a different one every other time to give them chance after chance to redeem themselves. A friend and co-worker got a smoothie that was so bad and overwhelming with a spicy taste that could have killed a rhinoceros. It was ridiculously terrible. When you walk into the place nobody even acknowledges you or makes eye contact. Every single employee in that place is rude. Don't bother to order ahead for a specific pick up time... they either wont get your order right or they wont have it ready till a half hour after you set it up to pick up. I cant even fully explain the frustration I had with experience that I had there today. I called in my order because I was ordering 3 smoothies with additions and substitutions- and for some reason you cannot substitute strawberry for blueberry on the app. So calling it in made it easier. My boss wanted a smoothie and he has a strawberry allergy so we ordered a pomegranate plunge for him, substituting strawberry for blueberry, that's it! Nothing additional, that was all. They completely ruined our entire order. He took one drink of his smoothie and his tongue started to swell and itch. I am so frustrated in the first place because I ordered at 10:44 to be picked up at 11:10 and we didn't leave there until 11:30. I cannot tell you enough how terrible the service is here. I am truly upset because I was so excited for a unique healthy alternative for lunch. I will no longer go to this location. They need to do a complete house cleaning of the staff. Terrible. Unprofessional. Definitely not worth the time or money. Peepo's subs is on beech daly and they have pretty tasty smoothies, not as big and pricy but delicious. Not as much variety but the staff rocks and so does the food! I hope Brownstown/Woodhaven staff is better!! read more