Called on the fly as I was having a minor issue with my car. Sam the owner meet me in the parking…read morelot and fixed my issue in a couple minutes. So thankful! I'll be back!!!

The receptionist is an absolute doll to deal with. And while satisfied with the work performed on…read morethe underside of my vehicle, the lack of respect for the condition of my interior cannot be ignored. While this sedan is older it is still in daily use and I paid just over 1200$ for service and repairs. The carpet on my driver door sill was returned to me caked in grease and is likely ruined.

Pretty blown away by the customer service I received from these guys. I brought my mazda to them to…read moreaddress a weird clunking sound on my driver side, thinking the tie rods needed to be replaced. Jonathan, one of the ASE Master certified techs, called me back into their bay to show me that my tie rods were tight, but there was a critical issue with my ball joints and control arms. After they promptly called around for the correct parts, and price matched a few things for me, I was offered a ride home by Mark, who wasn't even supposed to be at work that day. I picked up my car that evening, and both of the techs explained in detail a few other issues that they had seen while working on the car, but said none of the issues needed immediate attention. As I was driving home, I noticed the clunk was still present, and called Jonathan to ask why. He said it was possible (as they explained to me upon picking up my car) that it was due to a totally separate loose part. Our conversation ended kinda abruptly, and I hung up feeling a little defeated, since the issue I brought the car in for was still present. Within a few minutes, Jonathan called me back, saying "hey, sorry we ended the call so quickly, I was stuck under a car." He asked if I would like to bring my car back that night and have him test drive it with me so he could hear what I was talking about. I was pretty shocked at this, he was already working late. I asked if I could bring it back tomorrow, and he said of course, which I did. They did some extra work (for free) to eliminate the likelihood of what the clunk could be, test drove it with me, put my car back to stock, and reassured me it wasn't anything crucial that needed to be addressed right away. It's great when a business gets a great review for a flawless experience, but I think it says more about a place when a situation arises that isn't perfect. I was exceedingly impressed with the character of both Tom and Jonathan that was displayed through the whole process. They clearly care about doing the right thing. They have nothing but patience and understanding for their customers. The entire time, their level of expertise was evident. And I feel total confidence leaving my car with them again, especially after the way everything was handled. I will definitely be back.

Over priced for basic work 2 front struts sway bar arms and bushings kit…read more. 3,500? For basic job? Parts only 1,000$ 2,5000$ labor I don't think so

I 100% recommend getting your vehicle serviced here. The owner is an awesome guy who greets and…read moretreats you well so that just says how amazing his staff is. He told me my truck would be ready Monday and it sure was!!! Quality work!!!

Hi my name is Lori I went to fix my truck I inherited from my dad. And Alice was very nice. And…read morethe service was excellent. Highly recommended for auto repair! Thankyou very much!

Applewood Auto Body made a repair on my 2015 Tacoma. In the process of the repair work, which was…read moreexcellent, the window tinting on two windows was scratched. When I asked about how this happened Kirt did an investigation and discovered that one of their technicians was responsible. A mistake on their part. What was really amazing and speaks the integrity of Kirt and Applewood was the admission of their mistake and a willingness to repair the scratches. No question, from their perspective, that repairing the mistake was their responsibility and their cost. Additionally, when I picked the truck up, Applewood had completely detailed the inside of the cab and washed the truck. Amazing. Much appreciated and unexpected. I highly recommend Kirt and Applewood because of their integrity and quality of the work.

They did Excellent work on my ford explorer...Highly recommend!…read moreGreat prices, quality autobody work.

I asked for a specific check on my car, but the lady at the front desk kept referring to their…read more'process', which was a waste of time and cost based on what I already knew. I felt like they were trying to take advantage of me and charge me for unnecessary work, so I cancelled my appointment and walked out. Got the work I needed done elsewhere and skipped the unnecessary work because of the shops inflexibility to modify their process at the request of the customer.

Their customer service is seriously flawed. I called 4 times and got 4 voicemails with 0 call…read morebacks...however, I did receive about the 5th annoying reminder to extend my warranty with them...now why would I do that?? They are horrible, their sales manager didn't even ring me back. They are quick to sell and terrible thereafter...ps...Do NOT purchase a vehicle with Ford Sync 3, it is brutal. Extremely flawed.

They were friendly and honest. I would use them again.I wasn't there long they just looked at my…read morecar, but I was just there for a second opinion, to look and see if anything was wrong, they did just do work without consulting me but it needed to be done even if it didn't last.

Hello. Dropped off my bmw a week or so ago for only preventative maintenance services. A few days…read moreafter pickup my car overheated and was blowing smoke out of exhaust like crazy. I towed it back, and was told they did not bleed the cooling system properly the first time, so they redid it. Picked it up, and after a while I got a check engine ( my car has never got it before ) light, and took it back to shop again. They claimed it was not on them, as they did not do anything that was relating to the light, and it was just a big coincidence it happened when it did. I opted to take it back in hope of fixing it. I had to take it back 4 more times after they claimed it was fixed, because the check engine just came back on. Fast forward, I got my car back again today, and surprise : check engine light, even after having it there for nearly 2 weeks, and taking it 4-5 times back to back. I now have to pay even more out of pocket to take it to the dealer, in hopes they can fix an issue that Lakewood Brakes and Alignment claimed I already had. People were easy to talk to, but quality of work is definitely not there.

I asked about getting AC checked in my 99 Corolla and was told just bring it in by 7 AM. I asked…read morefor an oil change, at the time of drop off. Was called by 10:30 on the issue, sounded like a decent enough charge, so give them the go ahead. The repair was done by 3 PM. They were complimented on the next-door app as a great place to go. I'm glad I now have a new trustworthy garage, thanks guys. Especially Matt.

Blown away by my experience with this place. Sad that they couldn't understand why I didn't trust…read morethem with my car again. This all started when i dropped my car off for an oil change and found three days later that the oil cap was left off. There was a mess of engine oil throughout my engine bay. The customer service was rather appalling. I will say they gave me my money back for my oil change and $50 additional to cover the cost of the oil I had to beg my client to take me to get just so I could make it home safely. They did also state that they would clean the engine bay for me, but after the missing oil cap and the horrible customer service there was no way they were touching my car again. Now when I showed them the picture of my car yes, they saw what was missing. However, I was told that accidents happen and it was shrugged off. I spoke with the owner later in the day and he was saying everything under the sun about their personal life to make it seem that their mistake was okay. I in my industry can't make mistakes, that's the same with the auto industry. A mistake could mean life or death. Granted an oil cap won't really kill me, but for someone that works very hard for their vehicle I expect to get my car back in if not better than when I dropped it off. All in all I would never recommend this place to anyone one. If you're in Lakewood and looking for a great automotive shop head up to Simply Auto on Union.

We had a large roll of shrinkwrap role off of our garage shelf which landed on the front side hood…read moreand fender of my shiny new Santa Fe Sport. Normally, I would have gone to a body shop but decided to visit "Dent Doctors of Denver" first. My experience was beyond excellent. The owners are knowledgeable, friendly and professional and the repair quality and price were amazing: I cannot see (in full sun or otherwise) where the 2 dents were previously. I give "Dent Doctors of Denver" my highest recommendation: Great service, great results: A true find.

Took about 2 months to get my car in the shop and they kept it overnight. Pictures are worth a…read morethousand words. And they actually think it's okay. Wow...