I've been taking my 2018 4 runner to this place since I found that they specialize in Toyotas, and really know what they are doing in the 4 wheel drive/ off roading market. Would not go any where else. They are the best off roading market shop around. read more

TRU Automotive - Auto Repair Near Me - Denver, Colorado

These guys are great. Michael and Colton at the front desk are professional and there's none of that "I gotta find him" stuff that small shops suffer. They offer clear services at consistent prices and deliver accurately and on time from their clean and organized shop. This is what pro looks like, even if I am a jeeper sneaking into well engineered and reliable world of *toyota*. They do quality well engineered work and Austin knows his way around both a Jeep and a Land Croozer. Rare team and you need them on your side. They sistered the sway bar brackets to beef them up. Thanks for the cleverness. read more

TRU Automotive - Hangin in there. - Auto Repair Near Me - Denver, Colorado

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Had my runner fixed here. Great service and prompt. Fair prices and don't try to nickel and dime you!

Called and left an inquiry/message....No returned call. I guess business is that good....Oh well-

I had my 1976 Toyota Land Cruiser serviced by these guys. It was a wonderful experience! They were very specific to provide all the details of the work they were doing. The estimate was very close to the overall payment. Mostly, they listened to my needs, made suggestions based on my preferences and communicated every step of the way. I will def use their services again! read more

Honestly have nothing but wonderful things to say about Tru. I love my Toyota more than anything and feel so confident that all the guys at Tru love it just as much as me and treat it like they would their own. From scheduling an appointment to getting explanation of service, to picking it up it has been nothing but an incredible experience. I will be forever taking my 100 series Land Cruiser to these guys because they are truly the best!! read more

I took my 2019 TRD OffRoad Tacoma to the crew at Tru and I must say that I couldn't be happier. It started off with a suspension lift quote way back in July, but now I've got a Switch Pro, rock sliders, skid plates, wheels, tires, and I'd say the best upgrade you can do on a Tacoma, a re-geared transmission with a much better gear ratio. I had planned to do all of these upgrades at some point, but the guys at Tru Automotive gave me good recommendations based on their knowledge and experience with different parts, products, and even the differences between manufacturers. They also tailored their recommendations based on what I told them my end goal was for my build. They installed parts I sourced through them, parts I brought to them purchased elsewhere, and even fixed my botched on-board air compressor install! Every time I walk up to my truck to drive it, I have the biggest smile on my face. I'll recommend Tru Automotive to anyone who wants to have any work done on their truck. Friendly service, open communication, great customer service, knowledgeable group of guys. I'll be going back for my next upgrade. read more

TRU Automotive - Toyota Tacoma - Auto Repair Near Me - Denver, Colorado

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Incredibly knowledgeable and friendly staff. Wouldn't trust anyone else with my build. They never make me feel silly for asking a question or changing my mind about tire size. Highly suggest for any overlander build and advice! I'll be back real soon! read more

TRU Automotive - Auto Repair Near Me - Denver, Colorado

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I have absolutely nothing good to say about them. I'm actually astounded by the degree of arrogance and incompetence I've experienced from Tru. I first brought my truck to Tru in spring 2023 and spent well over $10k at the shop that year building out a 4Runner. Despite my better judgment and the reoccurring issues with their communication during prior appointments, them ordering multiple incorrect parts, and generally giving me poor to mediocre quality work (bushings misaligned and smashed, improper installations, clearly not test driving after their work, etc.), I hired Tru again in Sep. 2023 to fix some rear axle issues I'd encountered following an accident in May. I paid thousands for all the parts they said would fix it (regearing, axle shaft, axle seals, bearing, brakes). Then Tru totally ignored my calls, emails, and texts for over a week until I physically went to the shop. When I did finally got my truck back, I almost immediately saw the axle seal leaking again. I returned it, and they replaced the seal. This time, was already leaking by the time I got there to pick it up, so they replaced it again. It failed for the third time. Then the other side's seal, which hadn't failed before, failed. When I asked whether there could be an underlying cause, the owner Austin assured me there wasn't (over the advice of his own mechanics). I insisted, and he said he was positive it was only the seals, but that we could send out my axle housing for inspection if I wanted. He advised me to try the new seals first and said that they'd take care of me if he was wrong. I agreed because I couldn't continue waiting. Well, to no one's surprise, it blew yet again, a week or two later, this time stranding me on a highway in UT, and costing over $800 dollars and a canceled family trip. They paid a local shop for another seal so I could limp back to their shop. I then sourced and bought a new axle housing, which they promised would fix things. They installed it. It didn't. It's now mid-November, and I'd lost countless hours of work waiting around or driving/from to their shop, not to mention that I hadn't had my truck since early September. I asked explicitly if it could be the other axle shaft, since it was literally the only thing in the whole rear axle assembly that had not been replaced at that point. They said no. Seal was replaced again, seal blew again. Then they finally agreed it could be the other axle shaft. However, they never sent me an estimate or communicated that it would cost $650 for the new axle shaft until I was there to pick up. I didn't want any trouble and just wanted my truck, so I paid originally but later requested a refund due to the ongoing failures/delays and their prior promises. They agreed and issued me the refund. It seemed like things were fine for a couple of months, but now it's leaking again, and when I called today, they told me to pound sand. When I requested a refund given that the issue from September was never resolved, Colter, the shop manager, falsely retorted I hadn't paid them anything to refund (don't worry, I already submitted my receipt to the BBB). Since there are now literally no parts in the entire rear axle assembly that were on the truck during the accident (all of which I paid for with the exception of the one axle shaft), the only possible cause of this reoccurring leak is Tru's work, which they're wholeheartedly refusing to stand by. A couple other words of warning for anyone considering taking a vehicle here: - During the many days that I spent sitting around the shop, I witnessed at least two other owners returning to Tru complaining about their same problems reoccurring or new problems developing after Tru recently worked on their vehicles. - They claim to be a Toyota specialty shop, but they told me that OEM was the same as OE and then, after I corrected them, that Toyota doesn't even manufacture OEM 3rd gen parts anymore. I should have run then. read more

Used to be amazing when they were smaller but since they have grown service and repair quality is an issue. Most recently the bumper they added in 2017 was found, by another shop, to have been rubbing on a hose on my AC for years and caused a leak. $1,400 in so far but could be more. Pics show the install clearly rubbing. Could've been wear and tear but could have been install. With other issues I don't trust them anymore. Prior issues include a squeak in the front bumper install that they thought was brakes and replaced the brakes a second time. I paid for the first set as I needed them replaced before the squeak. Second time was on them as they thought the first set was faulty. After second set of brakes replaced still squeaked brought it in again. After pressing to have the owner look at it as the tech couldn't figure out where the squeaking it was from their work from front end. The bumper that has been rubbing on my AC hose. I get it but the misdiagnosis cost me time and seemed not too hard to find once I had the owner look at. Thanks for the free brakes but cmon. Different 2001 four runner brought in. Leaking oil. Diagnosed with one expensive repair and paid them. But after speaking with a friend it didn't make sense why that repair was the cause of a large oil leak under the vehicle. I just trusted their recommendation. Asked again and the owner said it was a nut on the oil tank that wasn't put on correctly from the last oil change. Again, had to speak to the owner to get straight answers. That's what was causing the larger leak not the recommended paid for repair. We did had a little leak from the top of the engine but the larger leak was not addressed until I asked after fact. Plot twist, they had done the most recent oil change and dint put the nut on correctly. No mention of a faulty nut until I asked. Another occurrence. They are unresponsive in a timely manner for a build requests. Looks like another review had the same issue recently. I emailed several times without a response but they had done what seemed to be good work in the past so I wanted to go with them. Other shops responded within a few hours. I drove to the shop after several days. I would get a response, ask another question and then wait a few more days. They stated they were busy but when I stopped in the staff, including the manager were all sitting in the shop eating breakfast burritos and watching YouTube. I get you need breaks but didn't seem too professional or too busy. I have recommended friends to this shop and they have experienced the same. Long response times for build requests. Ive also seen a few recent reviews that mention the same. After asking to speak to the owner as I worked with him in the past before I did go forward with build and pre-paid for everything. Unfortunately I did need a refund last minute for that build as we had a financial emergency. It was nice to get a refund but I paid a ton for return shipping fees. I didn't ask for an invoice to see the return fees but I did feel it was excessive. I appreciated the refund so I didn't worry too much about a receipt. The owner is great but that's where it stops. Kinda basic or below average service from anyone else. I hate to leave a poor review but there are other shops in Denver that can offer great builds, service and prices. Shop around. This experience has put me out over a grand in poor work that had to be redone. The shop I am currently going to, to fix the faulty work, is wonderful and not hard to find though a google search and talking to other Toyota owners. I hate to leave a poor review but I think people should know the experience they could too have when spending their hard earned money. read more

They did quality work. Very knowledgeable staff and they showed responsiveness to my requests and questions along the way. I really appreciated their excellent customer service and communication. read more

I had them install a new lift kit I purchased for a Toyota Tacoma. The staff was super helpful in explaining everything to me and the service was fantastic. I will be taking my truck back anytime I need work completed. read more

Kudos and many thanks to Austin and his team at Tru Automotive for the outstanding craftsmanship and engineering they did on my 2016 JKU: - Upgrade the differential gears. With all of the weight we added to the JKU over the past seven years (35" tires, winch, full steel plating, overland storage, roof top tent (RTT, etc.) we noticed less power on mountain passes. Austin recommended upgrading our stock 4.10 gears to 4.88. On the way home from Tru Automotive after the 500-mile break-in diff service I was first in line at several traffic lights. I wouldn't say that I slammed the gas pedal, but I did press it with a little more spirit. And boy did the JKU respond! I'll look forward to having fun on the trails (and on the way to the trails) this year. Austin gave me the opportunity to see the work in progress and have an opportunity to speak with the master mechanic. I was impressed with the time Billy took to clean the rust out of the axle, insert the Nitro Sleeve Kit and find the proper spacing for the Nitro gears. It was an incredible work of a real craftsman who took pride in his work. - Replaced the serpentine belt. I sought Austin's advice on replacing the serpentine belt since it had rubbed the ground wire on my winch last year. Austin said that I was on the edge of the window for normal replacement and I followed his advice to replace the serpentine belt since we frequently travel hundreds of miles from a service station. I will rest easy knowing our serpentine belt shouldn't fail for some time. - Upgrade the RTT. The cherry on this year's project was the upgrade of our RTT to a to a GFC V2 Platform RTT. Austin listened to our concerns with the old RTT (height, total weight and weight disbursement) and went above and beyond our expectations. With my approval he and a colleague designed a custom machined bracket (6 of them) to attach the GFC RTT to the existing RhinoRack backbone. With Austin's ingenuity and passion to resolve the concerns with the old RTT he and his team reduced the overall height of the JKU with RTT by about a foot and reduced the weight on the roof by 37 pounds by eliminating the RhinoRack Pioneer platform. If you do a lot of off-roading, you should recognize that this will provide me with much greater comfort on off camber trails. The GFC RTT and Austin's design will also be much more aerodynamic on the highway. And the bonus is the GFC will take 30 seconds to setup compared to the 5-10 minutes the old RTT took to setup. - Lastly, Austin took the JKU for a drive before starting the work and noticed a spongy feeling in the Teraflex brakes I had installed by another company several years ago. His team performed a big brake service and it is wonderful to have confidence in the brakes again. In summary, I was very impressed with Austin, his machining colleague, Colter, Billy (the master mechanic) and Austin's GFC installation team. If you want outstanding craftsmanship, pride in workmanship and exceptional service at a reasonable price then Tru Automotive is the place to go. read more

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TRU Automotive, Colter, Austin and the guys are awesome. I am a complete beginner when it comes to off-roading and overlanding. These guys have taught me so much and been so helpful as I build my dream adventure vehicle. The craftsmanship and quality of theirs builds is top tier. You want it done right then bring it to TRU. I was surprised how fair their pricing was compared to other inferior shops. Thanks again I love how my truck turned out. read more

TRU Automotive - Auto Repair Near Me - Denver, Colorado

Todd, Austin and the techs are stand up guys. I highly recommend this place for your Toyota needs. It's rare these days to receive quality service at fair prices. Seriously 10/10. If I can't fix my truck myself I'm coming here. Honestly the best service I've received in all of Denver! read more

I walked into Tru a few years ago when I had a last minute big project that needed to be done for an offroad show. The owner went out of his way to make it happen. Since then, they've been the only shop I've used for all three of my vehicles. They are honest, incredibly knowledgeable, some of the friendliest guys in the business. I'm happy to be a part of their fam now. read more

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Started going to Tru automotive because Austin was highly recommended. We haven't once been disappointed. 5 stars on customer service, 5 stars on the work performed, 5 stars on turn around time, 5 stars on cost. We now live in northern Colorado and still would prefer driving to Tru Automotive instead of any other shop. read more

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Austin runs a good business. Always go there with my 4Runner for repairs. Recommend going there for any 4x4 repairs or anything for your 4x4. read more

went in about 6 months ago to have my rotors and pads replaced on my honda. I went back with in the month for the brakes were still making noise. Went to another shop come to find out still had the original rotors from Honda so they never changed them out n I paid full price. Not honest mechanics too bad I was rooting for this shop. read more

Friendly staff with an excellent knowledge base. They made me feel that my business is valued every time I am in for service.

Austin at Tru Automotive is my go to guy on anything I can't do on my own when it comes to my JKU. I've recommended several other people to him as well and they've all be more than happy with this or work. read more

I have been waiting for a tow for 28 hours and I can't get an answer. No one answers the phone. Terrible customer service. I wouldn't recommend them to anyone read more

Thanks Austin for all of your work this past week. My Moab trip wouldn't be the same event (hopefully non-eventful) without your efforts. I know going in I'm dealing with someone that can be trusted and listens to my goals with my vehicle. He even spent extra time helping me troubleshoot electronics on an outdated electric locker. I'd definitely recommend Tru. read more

Austin is a good guy and honest. Very knowledgeable and helpful. They really take care of you here.

The folks at Tru automotive are great people and do stellar work. I'm currently having another rig built here. They have a massive amount of knowledge when it comes to automotive maintenance and customization. I will take all my vehicles here from now on. read more

TRU Automotive - 4 link on a Zj - Auto Repair Near Me - Denver, Colorado

This is the best quality, and permeable shop in Colorado. Austin really took his time to understand my build for my Tacoma. It's perfect. I can't recommend anyone else over them. They are patient and will give you the perfect results. read more

TRU Automotive - Toytec Boss Lift, Total chaos UCAs, Icon Rebounds wrapped in BFG KO2s - Auto Repair Near Me - Denver, Colorado

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I have a highly-modified Toyota offroad vehicle, and when I don't have the time to work on it myself, am pretty particular who I let touch it. I was recently referred to Austin and TRU Automotive to have some fabrication, installation, and repair work done and was really impressed with the customer service, knowledge, and fair pricing provided. Here in Colorado, we're lucky to have some of the best offroad shops in the business, and I've worked with many of them at one point or another, but TRU stood out as one of my best experiences yet. Austin, thanks for taking care of my truck. I'll be back. read more

I have to say, TRU AUTOMOTIVE is really an exceptional place. I originally found about it through different avenues of social media. They do a great job at updating their content on Facebook and Instagram. I was blown away by what a positive experience this was from start to finish. I had been wanting a suspension kit installed on my 4 runner for a while. Really had my eye on the toytec boss kit. I called many shops, pretty much all the 4x4 places (that I knew of) in Denver. Austin was the only one to actually sell me on it over the Phone. He also educates you on the process and logistics. I put a deposit down the same day after speaking with him. Austin is not at all a typical auto mechanic shop owner. He has exceptional customer service. He communicates every step along the way and gives you constant updates. Austin went above and beyond and brought my vehicle to discount tire to get my new tires installed. He then brought the vehicle back to his shop and ensured no body trimming was necessary. I was shocked this was even offered. So he's goes the extra mile! Literally... discount was 1.4 miles down the road. Haha. He is very open and honest and runs a great business and takes pride in doing so. I have already recommended TRU and will continue to come here in the future. Even rock their sticker on my newly lifted vehicle. There's a good reason this place has 5/5 stars. read more

Tru Automotive is a great shop! They can confidently handle almost any truck/SUV/4wd project that comes their way. They regularly service my truck for the small stuff as well as some specific suspension mods. I had an item replaced under warranty (defective part but not Tru's fault) and they were fast and positive to respond. They made me whole plus with the warranty work. Laid back atmosphere but they get the job done and Austin really puts his heart, soul and mechanical mind into the work he performs. Support this shop. They deserve it! read more