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    Truck World Accessories

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Pep Boys - Price*

    Pep Boys

    (81 reviews)

    Ok placed a note on this page 8 months ago. Pep boys asked me to reach out to them again and I did…read more No resolution no response about stripping my oil pan fixing it. Left oil on my driveway after not telling me they stripped it. Had my car for 3 weeks after they stripped it. Talked to store manager, tried to get a response from district manager, regional manager. Called corporate. They were kind enough to rent me a car that they were to pay for and never did. Yes I will and did reach out to you and your bosses. Still dirtbags.thanks Juan store manager. Worthless

    My car had been without AC for 6 months. I came to these guys for help! I am a full time college…read morestudent/business owner and recently received a scholarship that I could use for car repairs. So I decided to use it to get my car AC ready for summer. They quoted me $460 at first. Then I told them that was too much I didn't have that much and please only the bare necessities to get it running. They were trying to sell me parts I didn't need. Then it turned out the total was $327. Ok affordable. I told Christian at the front, get it summer ready. Agreed to let them do the services and then test it, and fill it with coolant for the AC. I received the notification it was ready for pickup. Went and paid the total and left. I live in the foothills. My car never once cooled down. I got home @6:15, called pep boys, no answer. Waited until 8am called again, no answer. Called again @8:15am no answer. Sent my husband down there to get it looked at. They wanted to charge us another $460 on top of what we already spent! Couldn't explain why we needed the parts. Jose could only say that our factory installed compressor was not installed correctly....? What?? These guys became combative and threatened to call police on my husband. Told us to go elsewhere. When I called Jose to find out where we were he was combative with me, treated me like I was stupid and spoke over me every time I started speaking. Totally unprofessional and rude. I have never been treated so poorly from another person in that situation. Like I said, I came to them for help and was pretty desperate to get this fixed. Now I am back where I started and used my scholarship money. It's getting really hot in Yuma right now. Shame on them, I am so disappointed. I will tell everyone not to go there. Side note-the hallway to the bathrooms were disgusting. The women's bathroom had the toilet seat up and there was urine and feces all over the toilet. It looked like it had been a while since it had a proper cleaning. I should've left when I saw the bathroom. Red flag. Women BEWARE!

    Alexander Toyota

    Alexander Toyota

    (81 reviews)

    Service dept scams at their finest. Took my car in for a recall and system update as my remote…read moreconnect - a paid service - was not working on my 2020 RAV4. The lady took my phone and tried to figure out if there was anything wrong with my phone as to why the remote connect was not working. I told her it needed a system update on my car - that's exactly what the customer service with remote connect told me. Later I get a call saying they think they know why it's not working and they need to do a 1hr diagnostic. To which I agreed thinking it was something other than the update that I originally asked for. When they call me to let me know it's done, I go in to get my car and they tell me it's a $200 bill. For what? The lady comes out and says it's for the labor for diagnostic. But then she said that it needed a system update and it cleared everything that was wrong. Well didn't I come in specifically for an update? Like what the hell are you talking about? So they made me pay for one hour of "labor" for them to essentially do what I told them needed to be done. A one hour diagnosis was completely unnecessary. 1) She didn't tell me there was going to be a charge and 2) why wouldn't you do the update first because that's what I went in for? And then if it didn't work run the diagnostic. Scammers.

    I cannot say enough amazing things about Kara Vervair, Vehicle Rental Specialist at Alexander…read moreToyota Yuma. I was completely stranded in Yuma after my engine blew in Quartzsite, AZ. I had my pitbull with me, and no one would rent me a car--or even let me inside--because of my dog. I had to tow my own car using a U-Haul just to make it to Yuma, and Hyundai (right next door) couldn't help either due to distance policies. Kara was the only person who stepped up. She worked with Hyundai while they called around trying to help me, and when nothing else worked, Kara went above and beyond anything I've ever experienced in customer service. I didn't even know how I was going to return the U-Haul and get back before she got off work--so Kara stayed late, came and picked me and my dog up herself from the U-Haul location. My phone was dying, it was getting dark, and I was terrified. She made sure I wasn't alone. She got me into a 2025 minivan (the only thing available) just to make sure I was safe and able to get home. She walked me through roadside assistance, checked on my safety, and genuinely cared that I made it back to Tucson okay. I cried. I hugged her. And I will never forget her kindness. Kara is a truly beautiful, compassionate human being. She treated me like a person--not a problem. She is an angel, and I don't say that lightly. I honestly don't know what I would have done without her that day. Thank you so much, Kara, for everything you did--for the things I can put into words and the things I can't. You are unforgettable and absolutely amazing.

    Truck World Accessories - autopartssupplies - Updated June 2026

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