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    True Value Plumbing

    4.8 (242 reviews)
    Open Open 24 hours

    Services - True Value Plumbing

    Plumbing inspection

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    Reviews With Photos

    Aaron D.

    Christian was great, quick, and fixed a plumbing issue I couldn't figure out on my own. He explained everything as I did it. I would consider using them again.

    Asking me to get parts that aren't needed
    Jess W.

    **UPDATED** After posting my initial review, the owner contacted me again. He claimed familiarity with Bradford White water heaters but sent a screenshot about Rheem water heaters, which seemed irrelevant since I didn't even know Rheem was a brand before this exchange. The water heater in question is clearly labeled American Water Heater Co. (as seen in the picture I originally sent him). A quick online search for "American water heater white light" indicates the unit was operating normally, which I now know. But that's precisely why I reached out to a professional--I didn't claim to know what I was doing. Despite this, the owner dismissed my point and stated, "I promise you that if I was onsite, there is absolutely no way I would have misdiagnosed that". This logic doesn't hold up, as the video I provided clearly showed the same status light he would have seen in person. Other plumbers were able to diagnose the issue using the same video without being onsite. Additionally, at no point did True Value say, "It would be best if I came to take a look, as it's hard to say exactly what's wrong over the phone." Finally, regarding the "free quote over the phone": As a business, you should stand by the advice you provide, whether remotely or in person. If personal matters (like moving) make it difficult to focus on clients and/or affect your judgment in providing a reliable quote, it would be more professional to call back when available to offer more accurate input. Trying to charge me $425 (minimum) to $2,897 (maximum) for something that didn't need fixing is inexcusable. I understand that everyone has their own circumstances and that mistakes can happen. However, a refusal to take accountability is incredibly disheartening to see, especially from a veteran-owned business that otherwise seems respectable in reviews. If the owner truly stands by the positive reviews, then he should let those speak for themselves rather than spend time trying to discount and discredit my experience. That said, among all the glowing reviews, it does raise the question: how many customers were misquoted, received unnecessary services, and unknowingly overpaid? *initial review* Warning to anyone considering True Value. Absolutely do not recommend and they straight up lied and tried to scam me. Screenshots attached. My normal plumber was not available so I reached out to other companies. Hot water ran out at the house and I tried to relight it. It started flashing a white status light every 3 seconds. Was asked to send a video of the control panel and was told that "it looks like a thermocoupling issue and it needs to be replaced". Quoted 425-625 for labor if the manufacturer shipped out the parts. Quoted 1500 for LABOR ONLY to swap out the entire heater if the manufacturer provided a new one. Not only was the water heater NOT blinking with an error message, another plumber got back to me and said the blinking light indicated the water heater was just fine and needed to turn the dial to choose the water temp. Followed this advice and we have hot water again. Not only was there NO issue, they came up with an absolute made up issue to try and charge for something that didn't even need to be fixed. Even went as far to tell me what parts needed to be ordered. Either extreme inexperience or dealing in bad faith. And I highly doubt it's the former.

    Proof my pipes are getting cleaned out

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    5 months ago

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    Richie S.

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    9 months ago

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    6 months ago

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    Richie S.

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    6 months ago

    Great service fast quick same day. David was very helpful and got the shower valve back to new asap

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    Richie S.

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    1 year ago

    Alexander came at a short notice on Sunday! He is very professional and thorough with his work. Flag to recommend his services.

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    6 months ago

    Quick, efficient and same day service. Cannot beat that. I called at 12pm and they sent a technician over within 2 hours. Great service!

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    5 months ago

    Christian was amazing great service quick service would recommend to all my friends and family

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    2 years ago

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    1 year ago

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    6 months ago

    Very good service from David to fix an emergency main line leak, on a Sunday!! Could not be happier..

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    Richie S.

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    8 months ago

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    Richie S.

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    1 year ago

    Chris provided was timely and gave me a complete assessment of my clog situation with his camera. Highly recommend you reach out!

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    10 months ago

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    9 months ago

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    Richie S.

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    1 year ago

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    7 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    6 months ago

    David was great and helped me out with a sink/drain install. Highly recommend! They are quick and responsive

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    8 months ago

    Chris was excellent! Very knowledgeable, friendly, and efficient. Would definitely recommend!

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    11 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    9 months ago

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    1 year ago

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    11 months ago

    Great service, excellent communication, great value, reliable and on time. Local, good customer service, highly recommend.

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    Page 2 of 7

    Ask the Community - True Value Plumbing

    Review Highlights - True Value Plumbing

    Chris was able to identify the problem and he was able to get the obstruction cleared!

    Mentioned in 68 reviews

    Read more highlights

    TL Premier Plumbing

    TL Premier Plumbing

    4.9
    (171 reviews)

    If it weren't for Manny, I don't know what kind of nightmare we would have walked into after buying…read moreour home. We hired TL Plumbing to perform a plumbing inspection before purchasing our house, and it turned out to be one of the best decisions we made. Manny took his time and was incredibly thorough, uncovering that the plumbing had been installed incorrectly by the previous owner. It wasn't just a minor issue - it was something that needed to be completely redone. Manny didn't stop at identifying the problem. He stood by us every step of the way, helping us confidently explain to the seller why the work was not up to code and needed to be corrected before we closed on the house. His expertise and willingness to advocate for us quite literally saved us from what could have been thousands of dollars in repairs and countless headaches down the road. What impressed us even more was his dedication. He answered our calls well after business hours and even offered to speak directly with the seller's plumber to ensure the repairs were being done correctly. That level of customer service is incredibly rare. There truly aren't enough wonderful things I can say about Manny. He went above and beyond, and a million thank-yous wouldn't be enough. If you're buying a home, do yourself a favor and get a plumbing inspection....and make sure you call Manny at TL Plumbing. It could end up being the best investment you make during the home-buying process. TL Plumbing has earned our trust for life. They will be our go-to plumber for our home, and they'll be the first company we recommend whenever someone asks, "Do you know a good plumber?"

    Very responsive & professional. They came out Monday to assess the issue and returned on Wednesday…read moreto complete the repair. Reasonable pricing and informed us of all repairs prior to intimating work. Would definitely use again and highly recommend.

    CM Jetting Services & Camera Inspections

    CM Jetting Services & Camera Inspections

    4.9
    (82 reviews)

    I hired CM Jetting Services & Camera Inspections after talking to Carlos and telling me their…read morepricing was "extremely competitive." I had a feeling the quote was on the higher side, but I trusted that statement and moved forward. Shortly after, I started getting callbacks from other companies like Drain Mob and All American Plumbing and their quotes came in 30-40% lower for the same scope of work. That was frustrating. To be fair, Carlos seems knowledgeable and I don't have any complaints about the quality of the work itself which he deserves 5 stars. However, I do feel misled on the pricing (subtract 1 star) When I brought this up to him, instead of having a professional conversation and addressing the difference by offering to match their prices, he became defensive, raised his voice, and even called me "cheap." That response felt unprofessional and unnecessary (subtracted 2 more stars) Being told your rates are competitive when they're significantly above market and then being treated that way when you question it just doesn't sit right with me. If you're considering this company, I'd strongly recommend getting multiple quotes first so you can make a more informed decision.

    I spoke with Carlos over the phone to inquire about the branch pipelines and sewer of our house. He…read moregave me advice on what to do to save me money from repairs and for maintenance. I'm impressed w his unselfish knowledge-sharing and guidance. I believe he's an honest guy and care about his clients! I'll be sure to refer him w friends.

    RDZ Plumbing and Drains

    RDZ Plumbing and Drains

    4.7
    (100 reviews)

    This commentary is because of Yelp, not this company's fault at all. So 4 stars with only the…read morededuction for not doing the job. I'd scanned Yelp to find a plumber to replace my kitchen faucet. I contacted RDZ and after a nice call said yes, though of course I felt the price was too high, but where did I go to plumber's school? Then the phone calls started, some impersonating RDZ and some trying tp take the job. At that time I felt there was some scam going on, and eventually cancelled the job. Apparently I cancelled it with one of the usurpers and not RDZ. Thanks Yelp for sharing my number with so many other plumbers, I'd estimate at least 6. So poor RDZ was on their way, on a Saturday as requested and called to confirm, and I told them I'd cancelled the job. We were all upset but I'd found a local plumber who only works weekdays. I had an unusually available friend who drove from San Diego to open the house here in Julian, CA. I believe RDZ would have done a fine job were they not overwhelmed by Yelp-driven competition, to the point that just had to shut down the process. In fact before I post let's just raise them to that 5th star. Thanks for reading and I hope you remember this review of Yelp and their practices. And there's my mistake of not taking notes on who was calling, checking for problems. Acknowledged.

    Highly recommend them. Sal and his team did a sewer lining for me in one day. When done was like…read moreno work had taken place. Stellar company!

    Drain Mob

    Drain Mob

    4.9
    (542 reviews)

    I have had Drain Mob line 3 sewer lines in the past 5 years. Their staff is great: personable,…read moreinformative, meticulous in their work, and careful to protect your home from potential damage. Their cleanup is spotless. They provide good explanations for all of their recommendations and repair methods. They solve difficult problems with sewer lines, especially cast-iron pipe lines in most homes over 40 years old. Relining the cast iron pipe before it leaks avoids the significant expense of replacing it when it is under the slab of your home. They are lined with a fiberglass sleeve that guarantees the pipe for an additional 20 years. It also replaces the cast iron pipe's jagged, rough surface with a smooth liner that reduces the risk of future clogging. They camera the pipe to identify all problem areas. They also re-camera the pipe after the sleeving to document that the repair has been completed satisfactorily. You get a copy of both videos. It has been a pleasure to work with them on the 3 relining jobs we did together. You can discuss any work you may need to have done with the co-owner, Jacob, at 760-807-5491, or jacob at drainmob.com Drain Mob has my highest recommendation! Check out the photo of my last project below captured from the video they provided.

    Drain Mob came out and removed a broken cable that was in the sewer line. They were able to remove…read moreit and then they hydro-jetted the line and it looks like it was brand new. Good job. Thank you

    Quick Water Heater & Filtration Company

    Quick Water Heater & Filtration Company

    4.8
    (780 reviews)

    We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

    Really dislike giving low star reviews. This is an established company. We enjoyed working with…read morethem in the past. Higher in pricing, but we used to praise their customer service. We are loyal to our vendors/contractors as great workmanship is not always easy to come by. In the past Jacob, Erik, and others on the team were always professional, prompt, down to earth-- and all experts. They installed our 3 water heaters from them and a whole house filtration system. We have recommended them to our neighbors as well. Had the most uncomfortable conversation with owner Brandon who we've never interacted with in the past. Shockingly rude. I even said, "sounds like I caught you at a bad time" - yikes. A top contender for most negative and weird vibes from a sales/client interaction. This call happened after a slightly frustrating visit with Ben who admitted he only has 1 year of experience and was trying to keep up as best as he could. He was actively trying to learn on the spot. He was honest which I commend. Ben left saying he needs an actual technician present along with the owner's help to develop a more solid option and plan to move forward. Not a problem at all. It must be frustrating being an expert in your field having to speak about the same products and concepts with home owners who are relearning different/new systems on the fly. But if customer service is not your forte, stick to delegating and take hospitality courses so your loyal customers don't feel like they have to be apologetic for having questions on a $11k quote. Sadly, a "could have been better" 2/5 star experience, wish we could stick with them. Pro tip, maybe ask to exclusively interface with the seasoned members of their crew with 5+ years of experience so you avoid any negativity and can actually get the work you need done.

    True Value Plumbing - plumbing - Updated August 2026

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