Stopped in a little after midnight for some late night dessert and I was not disappointed. The…read morestaff was really friendly and let us a sample a few items before we decided. Great place for a late night snack and hangout.

Pretend you're me: It's cold, rainy and miserable. You park near Insomnia Cookies and walk in…read morewet--only to find no employee at the counter. A lone couple waits for service, ignored. In time, a girl appears from behind a wall. Lethargic, dreary-eyed, non-committal. "I'll be with you," she says to the couple then disappears behind the wall again. In a bit, she putters to the cookie oven, opens it, turns a tray twice then slogs back to the counter. Still ignoring you (me), she approaches, takes the couple's order--then returns to the oven. She waits for the couple's order, going out of her way to avoid eye contact with you (me) and presumably, the burden of customer service. She wraps the couple's package, hands it to them and then eases back to the oven. You call to her. "Can you help me, I think that's my order on top of the oven." She gazes at the order from a mile off, lifts her helium balloon hands, takes hold of the cookie box and reads the name. Take note: I've been standing there for over ten minutes. I confirm it's mine and ask why it's been sitting there when I could have been out and happy nine minutes sooner. Flat-eyed, she says, "I was busy with other customers." You (I) think, "Wow," and wonder if she's okay, in an altered state (it is Colorado) or sick. You want to feel bad for her, but she looks at you as if you're hateful for questioning her, her schedule and lack of service aptitude. I've worked all over the world, including the pits of Miami and South America where customer service is at best optional and normally terrible. My experience at Insomnia Cookies that night, starting at 7:09 PM and ending at 7:23 PM, was worse. By far the worst service I've received in Colorado, particularly Fort Collins. Will you receive better service? Perhaps. Was this an aberration? Maybe. But the anecdote is fact--terrible enough service for me to write a review. I don't blame the girl She's a kid. Who knows what was on her mind or in it, if anything. I blame management. Two employees present, no supervision and terrible customer service. That starts and ends with lack of training and control.

This is what a coffee shop is supposed to be. Tucked away on the second floor of an old building…read morewith nice, rounded windows, this place has a cozy interior with plants and artwork filling the room. The clientele at this shop is what you'd expect: septic piercings, small arm tattoos, and progressive stickers everywhere you look. You get the sense that a Trump supporter would burst into flames upon entering this establishment, but who cares? This is what a coffee shop is supposed to be: a place for people to write screenplays and poems that will never be read. I'm sick of all these modern, "death of design," gentrification-fueled coffee shops. I waited 10 minutes for a mediocre cappuccino and a subpar bagel and was still thrilled with the overall experience. 4.5/5

Totally casual vibe. Great pastries and I recommend the Red Eye or the matcha brews…read more Great music and the baristas are really great people. I will be back here next time in town. Loved it.

Nice local ice cream shop with tons of flavors to choose from…read more We got skipped when it was our time to order, but soon enough one of the young women took care of us and apologized for the mix. I went with the vegan horchata flavor. It was tasty and refreshing. The waffle cone was very tasty and crunchy.

5 stars because they had butter brickle ice cream. My favorite flavor as a kid that I can never…read morefind anywhere anymore! The girl we asked knew that she had it and knew exactly where it was, even though it was hidden under other flavors. The ice cream itself was delicious and creamy and tasted exactly how I remembered. It was a pretty cold night, but that ice cream really hit the spot. The shop itself is very cute and has plenty of seating and lots of flavors. The other staff is young and definitely learning the ropes of working, but they were polite and welcoming. I'm so excited to have gotten my butter brickle fix after all these years. Thank you, walrus ice cream. !!!

Chopped salad was delish! I ordered mine to go but it was quick and easy. Service was great…read more Be sure to check out their little marketplace

We typically go for breakfast but changed up and went for an early dinner .... recent visit…read moreThanksgiving weekend turned out to be the highlight of the fall and the most enjoyable dining experience - Meatloaf was superb (I know that's weird to hear but its true) - Chicken pot pie was exceptional - Pecan and Cherry pies were both world-class - pumpkin apple bisque was unique and worth try As always the Service was exceptional - exceptionally friendly and exceptional professional Hats off to Ginger and the crew (especially on a Holiday weekend)

**MY EXPERIENCE:**…read more Dive into Mary's Mountain Cookies, where every step feels like a delightful escape! The oversized, imaginative cookies are a visual and taste sensation, each flavor bursting with personality. Picture this: a cheeky bicycle hanging on the wall, embodying Fort Collins' quirky spirit. From the moment you walk in, you're swept up in a wave of nostalgia and flavor. Our first visit was nothing short of magical, and even miles away, those cookies remain etched in memory. If you're in town, this is where you need to be! **HISTORY & CONTEXT:** Mary's Mountain Cookies has been a cornerstone of Fort Collins, delighting locals and visitors alike with its creative flair and unmatched quality. It's more than just a cookie shop--it's an experience, a slice of local culture wrapped in buttery perfection. Whether you're a die-hard cookie fan or seeking a distinctive Colorado adventure, Mary's stands as a must-see treasure. I will be back!

Scrumptious local treasure in Old Town, Ft Collins. Mary's features a wide variety of cookies,…read morecookie sandwiches, ice cream sandwiches and even edible cookie dough. Their cookies are large, chewy and clearly made with love. They have deals on half and full dozens, and you can watch the cheerful bakers actually making the goods on premises. My favorite is the snicker doodle sandwich, but you can't go wrong with anything here and the overall quality is SO much better than the chain store competitors.

Best ice cream shop in Fort Collins!! They have unique seasonal flavors and they're all so good. My…read morefavorite is the pumpkin chai (bonus bc it's vegan/dairy free!) that they have in the fall. The staff is always friendly and patient, even when there's a long line. I love that it's in the middle of old town and that it's a stand alone. If you're indecisive, they'll let you try the flavors and they will even mix and match flavors on any size. I don't live in Fort Collins anymore, but I do think about this place often and make sure I stop by anytime I'm in town, regardless of the weather outside!

After finishing hot pot, we were craving something sweet and found the cutest little ice cream spot…read morein Fort Collins: The Exchange. It's shaped like a giant ice cream churn, which makes it such a fun and unique place to stop. The whole area was really neat -- there are several other restaurants and small businesses around it, and it looks like they host live bands there during the summer. I definitely want to come back and explore more of the surrounding spots next time. For ice cream, I ordered the Fort Collins Chocolate (I think that was the name), and it had brownie pieces mixed in. It was absolutely delicious! All of their ice cream is made in-house at their main store and then brought over to this adorable churn-shaped shop, which makes it feel even more special. Every flavor we tried was great. I would definitely go back again -- such a cute atmosphere and amazing ice cream!

Amazing cookies!!! Friendly staff and cute little shop in a nice shopping center. Would definitely…read morerecommend

We had lunch at a restaurant right next door and saw this place. The cookies were delicious!!read more

I'm new to Fort Collins and have already been to The Little Bird Bakeshop twice for business…read moremeetings. Both visits were great. Excellent coffee, seriously good food, and the staff has been incredibly kind and welcoming each time. The atmosphere is one of the best parts -- cool historic building, relaxed vibe, and just a really comfortable place to spend time. It feels like the kind of spot you can use for anything: work meetings, hanging out with friends, or just enjoying a quiet morning by yourself. Definitely becoming one of my go-to places in Fort Collins.

One of the coolest cafes I've ever been to. Putting a coffee shop in a house is something more…read morebusinesses should try; it creates a great atmosphere to sit and work. The pastries were superb and the cappuccino I got was perfect. 4.9/5

Truly incredible pastries & treats!!…read more Be careful if you order teas to go, and maybe consider readjusting the tea bags hanging out of the lids, as it made for quite a bit of leaking (they're also very very hot!). Note to self: not a big fan of their coffee, maybe a bit too cocoa-y

Fabulous Supreme…read moreVery accepting of those of us with disabilities https://www.tiktok.com/t/ZP8mntpaD/

sawyer and Conner we're so wonderful and they're really good with people at disabilities cause I…read morehave brain cancer so you really helped me be alive and positive and I love this place and my friend Fran could beat me in ping-pong is here enjoying the evening we were getting ice cream and I love your necklace

Finally, direct from Denver, the best ice cream on the front range. Get here quick before the…read morelines get outta control!!