Good experience overall. Used for routine maintenance and for two issues. The simple issue was a capacitor in the AC unit, which was identified quickly and replaced quickly. I didn't have the maintenance contract so it was a little expensive. They offer a nice array of maintenance contract choices, so I selected one. The next time, the price was... zero! For another issue, 59 dollars. Very experienced staff with a system that is under control. You call, you get an answer. Polite. Added bonus is that they do plumbing as well. Drained my outside spigot lines for the winter for free as part of the maintenance contract. Made some recommendations for my systems without any sales pressure and gave believable reasons for them. So I recommend them without reservation. Get a maintenance contract, even if it's the cheapest one. Pays for itself. read more

This company installed an intake inches from the floor in an unfinished basement, then left the air filter slot cover off for three years, leading to filthy air filled with concrete dust, fiberglass insulation particles, mold spores, rodent dander, and more to be sucked into our system and fed into our living areas. We have eight large, expensive HEPA air cleaners running constantly , and still had to dust DAILY. Further, the humidity in our home regularly measured 65% to 88% (87% as I write this). When I complained to the technicians (who allegedly performed maintenance/tuneups twice annually), they told me neither the dust or humidity problems had anything to do with the system they installed and maintained. I asked for an estimate to add a device for fresh air circulation, an air cleaner, and a whole house dehumidifier - never heard back! Not long ago, immediately after one of the maintenance visits, I opened the basement intake grill and found a dead mouse inches inside. How did the mouse get in if the system is sealed without openings, gaps, or leaks? And why didn't they see the mouse during their "tune up"? They did not check static pressure, did not check for duct or handler leaks - obviously did not seal the leaks they didn't even check for - did not even check humidity levels or clean the blower and other mechanisms - they took zero action to address my concerns. Then they claimed a $2000 repair was our fault for dust in the system - when that open air filter slot and multiple leaks in the actual unit and in ducts were violently sucking dirty air from the unfinished basement, attic and more - thanks to their faulty installation and negligence. And yet they told us the repair wasn't covered under warranty by attempting to blame us! Per my understanding, much of what they did violated international code standards and state/county code. I don't even know if they pulled a permit. Unbelievable. read more

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Their website says they do plumbing, however, my elderly mother called them to check out water leaking from her dishwasher and the company indicated to her that they don't repair dishwashers and charged her a fee of $129 to do nothing. The technician could have at least had a shop vac with them to suck out all the standing water in the dishwasher. It only would have taken less than 5 minutes to do. They could have looked at the line from the dishwasher to the drain to see if it was clogged, which is not the appliance itself. read more

We first worked with Turner's back in 2012 and had a great experience. The last 3-4 years have been absolutely terrible. Shoddy work, constantly trying to oversell and upcharge us. Installing new heating system that had constant issues despite being brand new. Left us without heat during the coldest part of winter and had to call numerous times to have them fix the issue. They then said it was the manufacturer's fault. Guess they didn't check that the brand new furnace was working properly. Also told us that the brand new thermostat needed to be replaced and then didn't magically. Without out our request poked around our water heater, and wouldn't you know, said it was about to die (it wasn't) and tried to sell us a new one. The billing department is all over the place as well. Terrible. read more

My information was sold to Turner when Premium closed. It took over 2 months and multiple calls to get my hvac maintenance as part of a service package I had already paid for. I also requested an estimate for electrical work in Nov 2025. The tech came out on 11/20 and said I would hear back within a week. I have called 4 times over the past 2 months to follow up, and ultimately requested to speak with a manager--still haven't heard anything. One rep even scheduled the work, stating they hoped that would encourage the estimate writer to hurry up. Still never got the estimate, but then got a notification today that they were sending a tech to do the work. I called to inform them I never received my estimate, and to cancel my appt. No one has followed up to resolve this. Guess I'll be hiring someone else. read more

No no no. This company ripped us off of 2 HVACs. Do not even think about this fraud and their techs rob you while entering your home. ...and know nothing. read more

I have been extremely satisfied with the service I have received. The first time was August 2023 because my AC had stopped. The technician arrived at the appointed time and fixed the AC quickly. He showed me the 'old' part and explained why it needed to be replaced. This is when I signed up for their annual maintenance plan. In fact, when my furnace was checked in September, Bill recognized that my furnace was starting to leak carbon monoxide. I knew it was 20 years old!! So I wasn't surprised. Turner's replaced the unit, and Bill made sure to order one that used the same filters that the original one used! I was grateful for that because I had new unused filters. Bill has been back to check my AC unit, in the Spring, and recently my furnace! He is always professional when he is here! I would recommend to everyone to use Turner's Service for their needs. read more

I had a bad , unpleasant, disrespectful, unprofessional experience with this trash company. After I spent over 1200 $ on my main sump pump, and got charged 250$ for just coming to my home. I struggled abd begged to get an estimate for my backup battery sump pump. There is this nasty , unprofessional employee that works there called Jennifer that came up with unprofessional excuses to get me an estimate for over 2 months. Obe time the manager has an emergency level, one time she needs more information, one time she needs the technician to come to my home even he already cane there to replace the main sump pump as mentioned above. It was so so so frustrating and disappointing. I lost a lot of my time and energy. Please, please, please stay away from this crapy, trashy, unprofessional company. You ll have a big headache, getting frustrated and disjointed about the trashy service. Never Never again. You ll get more reviews about your trashy, unprofessional, disrespectful service everywhere on social media from me. read more

Turner's Service - Heating & Air Conditioning/HVAC Near Me - Manassas, Virginia

Edit: Received call back from Lisa Turner to terminate the contract, which is what I wanted. I'm bumping the rating up to 3 stars for them resolving my request. However, I think the rest of my review and reasonable things a customer should consider before signing up with Turner's maintenance service. I bought an annual maintenance plan with Turner's Service Company. The initial service audit/maintenance check seems to be more for the purposes of selling their work at astronomical prices rather than truly caring about meeting their contract obligations. I did not like not knowing when certain pieces that I purchased from the ultimate total care policy (at $39 a month) was supposed to be fulfilled--lesson learned, I should have asked. They said the policy was a $1427 value for $500 annually, but upon execution, I find that many of the pieces are not clear, not particularly valuable, or what I expected. The purpose of purchasing an annual care policy was for me to not have to worry about regular maintenance, and just from their first initial visit I had to price check them, declare several inspection items that were not done which should have been done, with zero timeline. It's clear to me that you cannot purchase for someone to care; you still have to do the work yourself to figure out when certain pieces are supposed to be done. The Ultimate Total Care Policy I purchased was a monthly fee for them to have the opportunity to sell me their services. It provides very little actual work save for a dryer vent cleaning and carbon monoxide and gas containment testing, neither of which I got. Spoke to Gabby on December 28th, here's the list of items we went through. Services quoted from 12-02-21: · Air duct cleaning 565. · Blue monster crystals for a clogged shower 175. I've used this before myself, it is a $15 bottle from Home Depot. o 232.90 for the main line stoppage, if the crystals didn't work. The original quote of 274 didn't include my 15% repairs discounted, this was corrected over the phone. · Solace Air sanitizing UV light, install and purchase at 1583. · Quoted me 2,595 for Clean Green Bun, which included a dryer vent cleaning that is supposed to be part of my Ultimate Total Care Policy. It's more expensive for the separate work to be done altogether is what they said, which is why they are charging me for the package. · 50 Gallon gas water heater replacement quoted at 2,631, this is a member price. · Condenser unit and coil cleaning is 381, member price. They say the 15% off in my policy is for repairs only (I should have paid more attention to the wording), but it wasn't clear to me what was repairs and what isn't, and when we went down the list Gabby had a coworker help her review which items were repairs and it turns out the plumbing counted, so they revised the price for that one. They said they usually do the dryer vent cleaning on the initial visit but I told them that it wasn't done. It's not clear to me when I'm supposed to have the dryer vent cleaning. They say they will put me on the list, apparently their tool is broken and they don't have an ETA on this. I asked them what my next steps were and they said they'll call me. Gabby seemed especially keen to not let me finish my sentences when I asked her about the ETA on this so I imagine they get a lot of questions about it. It's not clear to me what would have happened if I didn't catch this. Indoor air quality accessory audit (again, I should have read more carefully, I thought it was an indoor air quality audit)--that was just him looking at the broken UV light that I had and going "yup, that's broken, you can buy one from us for $1.5k" which is something I already knew. When is the carbon monoxide, air flow, gas containment testing supposed to happen? It wasn't listed in the work notes at all. This still needs to be done. They wouldn't come out separately for this and the dryer vent work is typically done externally, so they just said "next time" which they anticipate will be Spring, or maybe they'll come in for the dryer vent work, I'm not sure. This was the most important piece of work I wanted done from the policy I signed up for. read more

Turner's Service - Heating & Air Conditioning/HVAC Near Me - Manassas, Virginia

I am hard pressed to give them 2 stars as it is. They get 2 because they came within 45 minutes of the initial call. Everything after that was a crap shut. The tech stunk. Smelled like he needed a bath and probably should be chain smoking cigarettes before coming in someone home. While he was decently nice he had zero professionalism and cussed like pirate. Biggest issue I had was he was dishonest and tried to pull a fast one. I asked for an assessment and estimate for work that needed to be done. He did that. However he decided to move a wire that he though was "jumped" improperly. First I didn't ask him to touch it. Its been like that since it was installed 3 years ago and worked perfectly fine. The topper came when he said that it cost $275 any time he touches a wire. Thats fine and all but I didn't tell you to touch it or remove it and I certainly didn't approve any work beyond the assessment. Pretty dishonest if you ask me. I won't call these guys again. Also should note most these reviews are solicited. Turner sends a "Did our guys do well" email after the fact. If you are satisfied it includes a link to Google and Yelp. Call these at your own peril. read more

First some background - my father had an HVAC business, and he was fond of saying there are two types of service companies: those who give a damn and those who don't. This is a don't. I'll start by saying that calling as a new customer you have to deal with a really rather rude phone receptionist. This person couldn't seem to be bothered with customer service or even making an effort. My question was simple, just a maintenance call which is really the bread and butter of any HVAC service co. I was placed on terminal hold, but stubborn person I am I called back after waiting 15 minutes. Phone person was angry with me and said I shouldn't have hung up. Hey, you shouldn't have forgotten me. In hindsight I shouldn't have done this, but when I was allowed to talk to someone I agreed to have a tech come out. The tech was, well, picture a really bad used car salesman who will be obsessed with taking control of the situation and try to bully you into spending every last dollar you have. The tech started critiquing my system, one that was installed two years ago mind you, and was obviously trying to get me to "upgrade." When I said I wasn't interested the tech started getting "the attitude." Hard pass. The kicker is what one of my neighbors told me afterward. He said that when the tech was driving out of the neighborhood, he was driving really rather recklessly. My suggestion - steer well clear of this company. The prices quoted to me were rather inflated and frankly on a par with FH Furr. At least with FH you get professionalism though, plus there are a lot of other companies out there who don't view customers as targets. Turners was a big waste of time. read more

The tech showed up on time with a mask on . With in the first 10 mins , we figured the issue was a bad fuse. Awesome! But the company is a total rip off - They charged me $125 for a 25 Amps fuse replacement.I would not recommend this co. to anybody who cares about value for their hard earned money. Yelp already had many honest reviews about this co. being a rip off - i just didn't do my home work :( read more

Turner's Service - Heating & Air Conditioning/HVAC Near Me - Manassas, Virginia

Thank you Gordon and Turner's Service! Gordon came to our home on two separate occasions, diagnosed, repaired, thoroughly explained the problem with our heating and cooling system and systematically provided options to repair our issues. Thank you for your prompt, courteous and thorough service. Gordon is an employee that proves Turner's Service Company cares about good customer service. Bill & Katherine read more

My best friend was in school with Greg Turner when they were children. He has used Turner's Service for many years. My air conditioner was builder grade and of course it eventually failed. My best friend called Turner on my behalf. They came out and said that they could rig a new ac unit to the old furnace but the real cost was the ac. They installed a new heater and ac unit. It has worked for 8 years perhaps a little longer. They come out twice a year to check the equipment. I never felt like the service techs were trying to up-sell or con me into something. They are not a discount service, but are highly rated for quality of work in Washington Checkbook which is owned by Consumer Reports. read more

I have spent about $25k to upgrade my HVAC, hot water heater, and other repairs. Really glad I found this company. Their care for company starts with the owner and permeates through all employees. I think every service tech in the company has visited my home in the past 5 months and they are always on time, considerate, friendly, and trustworthy. I highly recommend Turner's. read more

Wow! Turner's Service is so incredibly Professional. The office staff were very organized and friendly. They called when they were on the way and arrived on time. The technician was very friendly and polite and took the time to explain everything that he was doing and why, even showing me the original part that he replaced. I'm going to recommend this company to all of my family and friends! Top notch service and professionalism. read more

Bought a service plan and it didn't cover the coil cleaning. Also the tech never put the system back together and left circuit breaker in the off position --hence no heat the next day. Don't buy a service plan as it is a total rip off. 10% discount on parts and waiving a service charge isn't worth 960 a year. We were told it covered maintenance and coil cleaning, to which they wanted 1,160 to do. I recommend FH Fur and Micheal and Sons as they are honest. read more

This review is a buyer beware warning. Do not be fooled by all the 5 star reviews. Better Business Bureau rating of D-. One would not expect that during a time when companies and individuals are struggling to get back on their feet they would be ripped off by greedy people that have no conscience. This company is dishonest, lack common courtesy and are just plain greedy. To add to this I would like to state that on both days that work was performed they arrived 1 hour past their 3 hour window. Gordon came to do a service call due to our HVAC system not working. Gordon claimed that the job could possibly be quite extensive and provided an estimate that was close to half of what a new installation would cost. Now this is where the dishonesty begins. Gordon was asked if the problem was minor and took less time would the cost of the job be less. His reply was YES. Obviously a lie as the rest of this complaint will indicate it. Documents were signed and I handed over my credit card with the understanding that I was paying for the service call. When I signed to authorize payment, I was handed an iPad with a blank signature screen and I signed thinking I was paying for the service call. Later that evening when I checked my email I saw the email receipt, which showed that the total amount of the estimate including the service charge for that day was charged to my card. I was quite surprised as I only expected to pay the service charge. It is not common to pay for work that has not been performed or completed and there was no indication that this was a flat fee for service. I definitely should have questioned this but I recalled what I was led to believe, and that was that if the work was less complicated we would be charged less. I trusted Gordon and had no reason to worry, as he appeared honest and trustworthy. Boy, was I wrong. The bottom line is that I did NOT authorize this payment. As I had no air for about 9 days during 90 degree temperatures, I was desperate to have the work done while still believing it may not be too expensive. The HVAC was repaired in about 2 hrs 45 min. When I asked about the cost I was told, "you have already paid for it." So they essentially charged me $800+ per hour for just labor. I made multiple attempts to contact management at Turner's but due to them lacking any common courtesy, they just ignored me. I took them to court but unfortunately for me the judge, who was as empathic as a brick, was only interested in the fact that I signed a contract and did not care how that was initiated or that I was lied to. What a great way to reinforce this underhanded behavior. read more

I lost AC during this 100 plus degree weekend and waited for my Homeowner's Warranty to assist. They allowed me to call a local company or wait for their referred repair person. I called one HVAC company and they couldn't get me until the next afternoon. I called Turner's and they got my information, then called me back with their repairman within the hour. They have a 24 hr/7 day operation and even though the repairman had just walked into his home and removed his shoes, he put them on and said he'd be on his way. Once here, he found the problem, replaced a part, and the AC was in working order immediately. Great customer rapport, very informative, and positive attitude despite having been on the road all day. Terrific experience, I wish I called them yesterday. read more

Spring 2018 - HVAC Review: The biggest thing I think you should know about Turner's HVAC services is that they specialize in putting in new AC units. If you look through the reviews for AC units, you will see lots of 5 star ratings from people who love their new systems or have continuing service plans, so if that's what you are looking for they may have some decent options. However, when I called them I did not have a service plan and was looking to only repair my AC unit since it was icing over when our heat was on and not defrosting itself like it should (my brother-in-law works on AC units in boats, so he was able to tell me the problem while visiting from Rhode Island). When Turner's came over to look at it, they spent ~1 hour doing checks and informed me that the defroster wasn't turning on when it should, which is what I told them the problem was when they first arrived. It was suggested that the entire inside and outside units be replaced ($8,000-$20,00 or more), or at least the entire defrosting unit ($800+). I asked why they couldn't fix it so it would turn on when it should instead of replacing it, and they were quite vague in the answer. If I am to be honest, I don't think they knew what was wrong and that was why it was suggested to just replace it. I'm guessing this is one of those companies who pushes their employees to sell new systems to clients as they give 5-15 year warranties on their systems, which guarantees Turner's your future business. I could be wrong of course, but it's the impression I got from the choices I was given for such a small problem. I gave 2 stars because both the technician and the woman answering phone calls seemed nice and didn't press me too hard when I declined the offers, but it was a waste of $100 to have them come in and just confirm what I already knew was the problem and offer no choices for fixing the unit. read more

Turner's is a great company to work with and their response times are exceptional for both emergency and non-emergency needs. I frequently have to coordinate with them for work and they go above and beyond in providing efficient service. They have been able to service any HVAC system issues we have had and their prices are much better than many other HVAC companies i have worked with. The biggest plus for me has to be their responsiveness and their desire to get everything done quickly and correctly. I would happily have the work on my home although i hope i never have to call them! read more

Turner's Services Very impressed by Jake, the tech who came to replace a persistently malfunctioning thermostat. Of all techs that tried to deal with this issue, Jake showed more creativity and knowledge than anyone . He is incredibly knowledgeable and professional, a true customer service expert. Good to know there is someone out there who knows what he is doing. I would ask for him for plumbing problems as well, given his expertise and demonstrable logical thinking with HVAC systems. Turner's Services is lucky to have him. read more

Absolutely wonderful, friendly company. I had an a/c issue, waited all day for some other guy (from a competitor) to show up. Due to scheduling conflicts, competitor said he could squeeze me in tomorrow (LOL go without a/c?? No thanks). My landlord contacted Turner, who contacted me immediately after -- around 2.30p. I spoke with Carrie who was so so friendly and did everything to get the service tech out as soon as she could. Sure enough, the tech came exactly at 4p, right when Carrie told me I could expect him. The tech (I didn't get his name -- older white guy) was so nice, so friendly. He was in and out but did an efficient, bang up job with diagnosing and fixing the problem. He even took the time to tell me what I could expect. I love Turner and would recommend them to anyone at any time!!! read more

I used Turner Service Co (Phil) to fix a spigot pipe break and they came out same to to assess the problem, ordered the part, and fixed it next day in less than an hour! This is after calling Croppe Metcalf who said they would not open the drywall and could not fix the problem for a week later AND was more interested in selling me a maintenance contract! The ladies who take the calls and make the appointments are super on top of it as well - always seemed accommodating. They work as a team, super nice, and call to give me regular updates on where the Technician was-Priceless! Thank you for the professional and great service! Thanks Turner Service Co (Phil)! read more

Cody and Vince installed my new Bryant HVAC system. They were incredibly professional, courteous, and respectful of my home. They did a really great job with the installation. Greg, the owner, came out to my home to initially give me the quote. Much to my surprise, he didnt just email me or call me with the estimate after coming to my home, like every other company that I got quotes from did. He actually came back and sat down to go through it with me. Everything about this company - from the sales process through to the installation - was superb. I highly recommend Turner's. read more

I just used Turner's Service (1/3/19) for the first time and Gordon the service technician was absolutely superb! He was so friendly and knowledgeable I couldn't have asked for a better service. I definitely recommend this company. read more

Phil came to inspect our AC system (part of our contract is a semi annual inspection) he was pleasant and informed of of two problems. Phil let us know of three option in repairing/ replacement of the system. He did not try a "hard sell" to have us choose the most expensive replacement option. We will ask for him for the option two replacement have him inspect our system this fall. read more

Would not use again. Phil was fantastic! He did a great job & he was quick. He was also very polite & professional. However, it took them 3 trips to the house before they had the right part to fix the faucet/spigot. My biggest complaint though, is the price. The actual time it took to complete the repair was 30 minutes. The total cost was $474. After looking online, I'm fairly confident that the parts cost was under $50. Wow that's a really high hourly rate. I called the office right after the repair & asked for a review of the cost & I was told that type of repair is a flat rate & it would cost the same regardless of how long it took to repair. RIP OFF!! read more

Got recommended Turners from a friend of mine. Very fast, courteous and honest technicians that aren't going to rip you off. I would highly recommend! read more

I called in because I was having issues with my fireplace and I am so glad I found this place. I was given a two hour window and got a call about a half an hour ahead of time to be told when they would arrive. Matt arrived promptly and provided very friendly service. He was very knowledgeable and walked me through what he was doing. He was very detailed and even cleaned up after with his glass cleaner and windex to make it perfect. Lastly, the price was very reasonable and if needed I will be calling them again. read more

Anthony and Bill came to my house, and installed my brand-new air-conditioning system Yet it's this big part in building my house, installedmyin brand-new air-conditioning system and in record time time had record of 4 hours. I had Turner come out last year, and the man said it would be $700 to fill up my compressor with Freon. But he said it all leak out. Don't waste your money. I knew right then and there, that this was a company that I can trust. Let me tell you, these boys certainly did let not let me down . these men are true professionals from the little thins like wearing booties not get dirt on your floors, I highly recommend you getting these top-of-the-line guys a call. Real lifesavers! read more

I tried Turners for my home unit after working with Turners Tech Mike Higgins on commercial units at work. He was great!, Honest, technically well versed, and I felt I could trust him and was dealt with fairly.Great service. On the other hand...my home experience was quite different! Not only did I get strung along with the time of my appointment: first 1-4 then 4-6 then 6-8 then a tech actually called at 9:20 PM!! and wanted to come to my house at 10:00 PM! The next day a tech named Jacob showed up and without even pulling a screw tried to sell me a new unit! He hit me with so many cheesy sales pitches I felt like I was buying a used car from a guy in a polyester shirt! Then after my service he hit me with the full blown sales routine straight out of sales 101! package sheet and all! Such a sleazy way to do business not only will I not EVER call Turners again but I have told anyone that will listen what a terrible experience this was.An honest no pressure tech like Mike would have kept my loyalty but after dealing with Jacob i feel like I need a shower YUK!!! read more

10 years a customer. Installed my heating and a/c and do all the maintenance. FIRST CLASS company and the people in it are a pleasure to deal with. They have also done a little electrical work for me. If you need something home related, call them first. if they do not do it, they will expertly direct you. Honest, no pressure, speedy service...just a fantastic company to deal with. read more

I wish I could give 10 stars. Greg came out to diagnose our system. He found the issue with it, and reported it to our warranty company. We called Turner's and not the warranty company. The warranty co didn't like what he said due to cost. So, they sent someone else out. We actually had issues with both our units but the warranty company only authorized service on one. The warranty company later sent another company out that stated our downstairs unit was 75% low on freon, and diagnosed our upstairs unit as a bad compressor. Greg came back out for free and re-diagnosed both systems. He found nothing wrong with the downstairs unit, and said it was having issues because the upstairs unit was struggling so badly. We got a quote from Greg to go ahead and replace both units. He stated the downstairs unit didn't need it, but we went ahead and did it anyway. His crew came out, they were respectful and let us know every step they were completing as they went through the process. They did outstanding work. Turner's is honest, they provide excellent service, and I wish more HVAC companies were like this one!! Thank you Greg and crew!!. read more

My A/C stopped working during the summer a few years ago and they came out and fixed it. They did a great job and it's worked ever since. I was happy with that work. 5 stars for that. They convinced me to sign up for their annual service plan. I was told that I needed the coils cleaned and that would cost more. I thought that coil cleaning was part of the service plan but apparently not. I told them to forget it and later cancelled my plan with them. 1 star for the service plan. 3 stars total. I had a great experience with needed repairs but the service plan just didn't seem worth it. read more

Horrible experience!!! The technician from this company is just left and I could not stop myself writing this review! Horrific experience! The lady in the office was so rude and so loud!! Our heating was not working and we were freezing in cold! We called this company as we saw the good reviews here!! They promised that they will change the motor today and the technician said he can go pick up the parts and do the work now! Suddenly the office lady called and said that they don't have anyone to pick up the part and so we need to wait the entire weekend and may be some day next week they can do the work! That means in this freezing weather, we have to stay another few days like that! and they just don't care about it!! It was their fault that they gave us wrong information about parts, but the lady was screaming and showing so much attitude like they are doing any favor to us!!! DON'T TRUST THIS COMPANY AND THE PEOPLE HERE!! They start with a sweet voice to get the order and when they get the work order from you, they will show their actual faces!!! read more

These guys did a great job installing my new AC. Furthermore, they beat the next best price by over $500. Finally, the whole package included 2 maintenance visits. I can't speak highly enough of these guys. read more

Our ac went out in the hottest time of the year. Called Turners and they had someone out that day to talk with us. We decided to put in a new unit. They couldn't get the unit in for a few days. They worked very hard at getting our old unit to work, it held out for a few more days. They even offered to bring us some fans to help. How awesome is that! They were here the day they had said and even a little early. Put in our new unit and it has been great. They were always very professional and courteous. When we had an appt. they always kept us informed to any changes. They were always here promptly when we needed anything. I would highly recommend Turners Service Co. great customer service read more

Turners is the best service company I have used to date. They were able to schedule a time date worked with my schedule. They came on time and repaired my AC unit with in a few minutes. That means a lot to me as a businees owner myself. I don't have alot of extra time for excusses and Turners delivered A++ service across the board. I will reccommed them to everyone I know. I plan on using them on my next project. Woohoo! As good as it gets! is the best way to describe the service. Great job!!!! read more

Was upfront about pricing and fixed my ac. He told me what he was doing and charging me for so there was no surprise charges. I would tell anyone about the great service I received. read more