I experienced great service when I came in for some repairs on my sterling silver jewelry. All the…read morerepairs were done quickly and with great expertise!

Wonderful shop manned by Jack Wilson, the owner. He does it all. I took my Raymond Weil tri-gold…read morewatch in for battery replacement as I didn't trust leaving it with one of these "fast-fix it" watch shops. Took a day, but he had it ready at the appointed time, and I'm back in the "time business"!! He's also got a nice collection of diamond rings, earrings and other bpieces as well as some Rolex watches and other nice quality jewelry pieces. Really nice guy, you get a feeling of complete trustworthiness. If I'm looking for a jewelry gift, this will be my first stop.

Went today to pick up my items and I haven't been there in awhile and noticed The Main Street is…read moreunder construction and I turned into where everyone was turning and making a u turn I clearly did not see the signs either arrows where to go so I entered the wrong way. I take responsibility for that part but didn't do it in purpose but then to have one of the guys run in front of my car yelling at me STOP STOP what are you doing to me. I told him I didn't see a sign and where was I supposed to go, he still insisted on still standing in front of my car yelling at me, I told him he didn't need to yell from inside my car instead of calmly stoping me coming to my window and just simply telling where to go. Clearly this guys is lacking customer service. I'm a very understanding person when it comes to customer service since I'm a person that wants to be kind to people in that type of job but not when they are being ASSHOLES like him. I get it gets busy and getting people in and out quickly but customer service is still very much needed in this place.

Being our family jeweler for over 21 years, I can't recommend Barnes enough. They have taken…read morestellar care of our daily and heirloom jewelry, and they haven't increased their prices over time. l live in NW Phx now, but I continue to make the drive because they are trustworthy, polite, and friendly (no matter who is there)! Sometimes they are able to fix something same day, and they polish up my wedding bands for no charge. I do find their estimated repair times are inaccurate (LOL...because they always call 3-7 days SOONER than anticipated!) :D One other thing I like a lot is that if you see one of their custom pieces, they put it in the system under your name (like a registry)...in case your special someone wants to surprise you. If I ever leave AZ, it will be hard to find another jeweler like Barnes!

Kay jeweled are not honest and do not care how you feel. They will take months to repair your…read morejewelry and their attitude is oh well! It is what it is. I am terrified to send my jewelry out with Kay jewelers at this point.

Brandon was super quick and helpful in getting two quartz watch batteries changed. He was very nice…read moreand got us in right away. He also went the extra mile, making sure the times and dates were set properly. Thanks!

Everything about this place is wonderful! I hate leaving reviews, but I even redownloaded Yelp to…read moreput a good word in. Very friendly; efficient; great prices. Will be back!

when we first walked into Haney's, Clint was a typical family man type person. We were comfortable…read moreright off. We were ready to get married but didn't have the money for a ring. He sold us a set of cubic zirconias. When we could afford it we went back and got a real set. we knew he was ready to retire. Next time we went in Clint Haney was there with the new owner, Rod. As we got to know Rod, we find he is just as nice and helpful as Clint. Definitely the perfect place to go for your jewelry needs. When you walk in you feel like family

My husband and I had been here previously, but just for a watch battery change. He wanted to take…read moreme here as we think it's a family owned business and had a nice experience when we came here for the watch battery. My husband wanted to stop in to take a look at what they had in jewelry as he was buying me an anniversary gift. We were also going to check out their gold and coin purchasing program as I had inherited a coin collection from my father .It said online that they opened at 10 AM. We were sitting out in the parking lot area and saw what we believe to be one of the owners showing up AT 10 AM. In my personal opinion if you're open hours start at 10 AM then you should be open and ready to do business at that time. We walked in about 10:05 AM as we wanted to let her get in the door (and someone followed her in). We had to buzz to get in. She was already saying something through the speaker at us, but we went ahead and walked in the door. Without any greeting she said I won't be ready for 10 to 15 minutes ! Why don't you go over to Starbucks and get a coffee! And then said "Do you have an appointment?!" We immediately turned around and left! Her tone was rude, she could've addressed it so much differently like could you please give me a couple of minutes? Everything seemed abrupt. Like we were putting her out because we wanted to come spend money at her store. I have not needed an appointment to look at jewelry for a possible purchase anywhere before. Needless to say... I will not be walking through their doors again. We already had another jeweler that we use on Alma school and Queen Creek Road area that we've been more than happy with for purchases and repairs! The only reason I gave two stars is because of the previous gentleman who took care of my watch issues.

they are amazing. We buy all of our jewelry for Hannah and Michelle. Fabulous store. Fabulous…read moreeverything.

Dan was great to work with I wanted to lab grown bling…read more He was able to source and set amazing certified diamonds at a savings over every other option. Super knowledgeable and great to work with. My new source for all my bling!

Dan is the best!! Went to see him to repair my ring. And he ended up redoing it in platinum and…read moreadding new side stones to make it new again. Avoid the retail stores and go see him to save money and he treats you like family!!

If you need a jeweler... I've got a guy. And his name is Eric…read more I cannot say enough amazing things about Eric! He is unbelievably knowledgeable -- the kind of jeweler who actually takes the time to explain things, walk you through options, and make sure you feel confident in every choice. His pricing is extremely fair (refreshing in the jewelry world!) and the quality of his work is truly top-notch. Whether it's repairs, custom pieces, upgrades, or anything in between, Eric is THAT guy. The one you rave about to your friends. The one you send people to with full confidence. The one you keep going back to because you know you're always going to be taken care of. If you've ever said, "Ugh, I wish I had a jeweler I could trust," this is your sign -- Eric is your guy. I recommend him wholeheartedly and wouldn't go anywhere else.

I can't say enough wonderful things about working with Eric! He custom made my wedding bands, and…read morethe entire experience was absolutely perfect from start to finish. Eric was incredibly patient and took the time to really listen to my ideas, notes, and feedback throughout the process. He offered thoughtful, realistic suggestions that helped bring my vision to life exactly as I imagined. Not only was he kind and professional, but his communication was outstanding -- I always knew what stage we were at, and he made the whole experience stress-free and enjoyable. On top of that, his pricing was very reasonable for such high-quality, custom work. Our rings turned out stunning, and I couldn't be happier. I'll always go back to Eric for any future jewelry pieces!

I stopped by to sell off a few of my High End Breitling watches. I was introduced to David Nelson…read morewho was very personable and friendly. We chatted for a while and talked about his business. He told me he gives every watch he purchases and full and complete service. He made a very good offer which I accepted. Check them out....

We had a great experience both buying and selling from Nelson Estate Jewelers. Randy is the…read moregentleman we worked with and he is very knowledgeable about the market and the products they have in house. He was patient with all of our questions and I left knowing way more than when I went in. We fell in love with a Neil Lane ring while shopping for something completely different and ended up getting it. When I compared it to prices at jewelry stores, jewelers outlets and even eBay, their price was between $500-2000 less. By far the best price and quality. They have a wide variety of new and vintage pieces. Don't hesitate to shop here!

A couple days ago, I went in looking to buy a specific pendant. My group, me and two others, were…read morethe only customers inside the shop. When we walked in, nobody greeted us. Someone eventually said "is there something you are looking for?" And then pointed in the direction of a case after we told him the type of pendant. They acted super dismissively towards us, and generally rude. Needless to say we did not purchase a pendant.

The staff are always so nice! My jewelry Consultant is Bapsma as she, is and has always been my go…read moreto person for over 8yrs even when she was located in Chandler Mall. Miss her being there to be honest! The entire staff here are really nice which was why I care about their safety as they had a ceiling located in the store, that had rain damage but looked like it could come crashing down on them at any given moment. I explained the seriousness of mold and damages that it could cause, if it were to cave down on the employees or customers. I'm happy to report that my noticing this and reporting it to corporate, has been addressed and is being repaired. Yoohoo!!! Moving on... I purchase most of my jewelry from here and Jared. Whenever, I have concerns or issues about my jewelry they have always been catering. I purchase warranty on most of my jewelry and have yet to have been disappointed! The sales and offers that you receive once becoming a customer are speechless as well! Keep up the great work guys!!!

My husband's watch needed a new battery. We had been to a place at the mall that quoted $80, which…read moreis ridiculous!!! Billie's Custom Jewelers was able to replace the battery in that watch for $15 within just a few minutes. They are a family owned business and they are very nice. I can highly recommend them.

Billie's Custom Jeweler is absolutely incredible. My fiancé worked with him to design my engagement…read morering, and I am still in awe every time I look at it. The design is so intricate and unique, with beautiful details that show just how talented and thoughtful they are with their craft. Billie and the team truly go above and beyond. They listened to what my fiancé wanted, guided him through the process, and created a ring that is even more stunning than I could have dreamed. On top of their amazing craftsmanship, they are the sweetest people to work with and make the whole experience feel personal and special. I recommend Billie's Custom Jeweler to everyone. Their work is beyond amazing, and you can really feel the love and care they put into every piece.