I experienced great service when I came in for some repairs on my sterling silver jewelry. All the…read morerepairs were done quickly and with great expertise!

Wonderful shop manned by Jack Wilson, the owner. He does it all. I took my Raymond Weil tri-gold…read morewatch in for battery replacement as I didn't trust leaving it with one of these "fast-fix it" watch shops. Took a day, but he had it ready at the appointed time, and I'm back in the "time business"!! He's also got a nice collection of diamond rings, earrings and other bpieces as well as some Rolex watches and other nice quality jewelry pieces. Really nice guy, you get a feeling of complete trustworthiness. If I'm looking for a jewelry gift, this will be my first stop.

Lovely people, great inventory Staff helped me pick out the perfect gift for my daughter's…read morebirthday. A beautiful necklace with a diamond in the center flanked by two blue stones representing 2 December birthdays.

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

Kay jeweled are not honest and do not care how you feel. They will take months to repair your…read morejewelry and their attitude is oh well! It is what it is. I am terrified to send my jewelry out with Kay jewelers at this point.

I went in to look at wedding bands, and I was greeted by Bonnie, and Jennifer. They were friendly…read moreand informative. And before I left they cleaned the necklace I was wearing,

This is a great family owned location that has some beautiful selections to purchase…read more If you need your ring checked, need it resized or have any issues, they can take care of it. Excellent care and trustworthy

Everything about this place is wonderful! I hate leaving reviews, but I even redownloaded Yelp to…read moreput a good word in. Very friendly; efficient; great prices. Will be back!

My husband and I had been here previously, but just for a watch battery change. He wanted to take…read moreme here as we think it's a family owned business and had a nice experience when we came here for the watch battery. My husband wanted to stop in to take a look at what they had in jewelry as he was buying me an anniversary gift. We were also going to check out their gold and coin purchasing program as I had inherited a coin collection from my father .It said online that they opened at 10 AM. We were sitting out in the parking lot area and saw what we believe to be one of the owners showing up AT 10 AM. In my personal opinion if you're open hours start at 10 AM then you should be open and ready to do business at that time. We walked in about 10:05 AM as we wanted to let her get in the door (and someone followed her in). We had to buzz to get in. She was already saying something through the speaker at us, but we went ahead and walked in the door. Without any greeting she said I won't be ready for 10 to 15 minutes ! Why don't you go over to Starbucks and get a coffee! And then said "Do you have an appointment?!" We immediately turned around and left! Her tone was rude, she could've addressed it so much differently like could you please give me a couple of minutes? Everything seemed abrupt. Like we were putting her out because we wanted to come spend money at her store. I have not needed an appointment to look at jewelry for a possible purchase anywhere before. Needless to say... I will not be walking through their doors again. We already had another jeweler that we use on Alma school and Queen Creek Road area that we've been more than happy with for purchases and repairs! The only reason I gave two stars is because of the previous gentleman who took care of my watch issues.

they are amazing. We buy all of our jewelry for Hannah and Michelle. Fabulous store. Fabulous…read moreeverything.

Great guy. Friendly and helpful/informative. Great service. Would highly recommend. Helped me sell…read moremy gold and silver jewelry.

Dan was great to work with I wanted to lab grown bling…read more He was able to source and set amazing certified diamonds at a savings over every other option. Super knowledgeable and great to work with. My new source for all my bling!

Eric and his wife are amazing! My dad passed away and left me his nugget ring with three diamonds,…read moreeach diamond was almost a carat. My dad also gave me my mother's diamond earrings on my wedding day. Lastly, my mom had given me a diamond earring stud, after she lost the other stud. My husband and I decided that we wanted to create a necklace for me using my father's ring and all of the diamonds from the ring and the earrings given to me by my mother. We showed Eric a design and told him that we wanted something similar to that and he created a masterpiece. This piece means the world to me and I wear it every day because it makes me feel closer to my parents. I get tons of compliments on it but most of all it holds a very special place in my heart. Eric also designed my upgraded engagement/wedding ring. I love both of my pieces and I can't wait to design more pieces in the near future.

If you need a jeweler... I've got a guy. And his name is Eric…read more I cannot say enough amazing things about Eric! He is unbelievably knowledgeable -- the kind of jeweler who actually takes the time to explain things, walk you through options, and make sure you feel confident in every choice. His pricing is extremely fair (refreshing in the jewelry world!) and the quality of his work is truly top-notch. Whether it's repairs, custom pieces, upgrades, or anything in between, Eric is THAT guy. The one you rave about to your friends. The one you send people to with full confidence. The one you keep going back to because you know you're always going to be taken care of. If you've ever said, "Ugh, I wish I had a jeweler I could trust," this is your sign -- Eric is your guy. I recommend him wholeheartedly and wouldn't go anywhere else.

Best jewelry designer available in greater Phoenix area…read more After struggling to deal with swollen knuckles and jewelry that would no longer fit, I finally went to see David. My two most important rings had been just sitting in my jewelry box; my wedding band that is engraved and a birthstone ring my Mom gave me for my 21st birthday. I had asked about putting the wedding band on a necklace with links around the band instead of looped through the center of the ring. After a few moments, David said he had a better idea. He wanted to drill through the band and thread a chain through. Plus hang a stone to showcase from it. That pulled in my Mom's ring. I'm absolutely in love with the end result. See picture. Two most important rings now joined and it will be an incredible piece to hand down in family. Thank you David!

I stopped by to sell off a few of my High End Breitling watches. I was introduced to David Nelson…read morewho was very personable and friendly. We chatted for a while and talked about his business. He told me he gives every watch he purchases and full and complete service. He made a very good offer which I accepted. Check them out....

A couple days ago, I went in looking to buy a specific pendant. My group, me and two others, were…read morethe only customers inside the shop. When we walked in, nobody greeted us. Someone eventually said "is there something you are looking for?" And then pointed in the direction of a case after we told him the type of pendant. They acted super dismissively towards us, and generally rude. Needless to say we did not purchase a pendant.

The staff are always so nice! My jewelry Consultant is Bapsma as she, is and has always been my go…read moreto person for over 8yrs even when she was located in Chandler Mall. Miss her being there to be honest! The entire staff here are really nice which was why I care about their safety as they had a ceiling located in the store, that had rain damage but looked like it could come crashing down on them at any given moment. I explained the seriousness of mold and damages that it could cause, if it were to cave down on the employees or customers. I'm happy to report that my noticing this and reporting it to corporate, has been addressed and is being repaired. Yoohoo!!! Moving on... I purchase most of my jewelry from here and Jared. Whenever, I have concerns or issues about my jewelry they have always been catering. I purchase warranty on most of my jewelry and have yet to have been disappointed! The sales and offers that you receive once becoming a customer are speechless as well! Keep up the great work guys!!!

I find this jeweler to be both professional and courteous, and does excellent repairs in a timely…read morefashion. The store is lovely as is his jewelry. It is a pleasure to drive even a little further now to know I will be more than satisfied with the things I need done.

My husband's watch needed a new battery. We had been to a place at the mall that quoted $80, which…read moreis ridiculous!!! Billie's Custom Jewelers was able to replace the battery in that watch for $15 within just a few minutes. They are a family owned business and they are very nice. I can highly recommend them.