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    Two Scoops Creamery Southend

    4.4 (123 reviews)
    Closed 3:00 pm - 10:00 PM
    Updated 3 months ago

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    Leeza D.

    Super friendly service. All the ice creams are house made. The exception is the Italian ice which they get shipped in from Philadelphia. I tried the butter pecan and the pralines and cream. Both are a favorite and I went with the pralines for its buttery lusciousness. I'm a little disappointed that they don't make their own waffle cones or have a nut topping. However, that is OK. [[HIGHLIGHT]]Indoor seating available. Casual[[ENDHIGHLIGHT]]. Please come and create your own adventure.

    Curtis Stone - The Realtor ®.

    I've been a fan of Two Scoops since the early days and love seeing a Charlotte-born brand expand around the city.. but [[HIGHLIGHT]]the South End location feels like a spot they either gave up on or never fully invested in.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]For a neighborhood like South End, I expect a higher level of fit and finish.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Instead, it's dark, not particularly clean, and while the staff isn't rude, it's definitely not Chick-fil-A energy either.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Being directly connected to Sabor, you'd think they'd tighten up the presentation and make this store a showcase for the brand.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Instead, walking in feels like a rushed high-school project that's dragged on too long.[[ENDHIGHLIGHT]] The bummer is the ice cream is still great... flavors and mix-ins are why I've supported them from the start. [[HIGHLIGHT]]I just leave disappointed because the space doesn't match the product or the potential.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If the team upgrades lighting, cleanliness, and basic hospitality, this could be an easy five-star stop.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As it stands: love the ice cream, underwhelmed by the experience.[[ENDHIGHLIGHT]]

    Not the place for us.
    Nathaniel C.

    Came in to enjoy a treat with my family. I bought five ice cream cones for my kids, but since it was our first time, I hesitantly asked for a sample. Carter, the manager, didn't acknowledge my wife when she spoke but handed over a sample anyway. At that moment, I noticed a clear attitude, even though we had been nothing but polite and respectful. When one of my children asked for another sample, Carter abruptly told us there would be no more samples from that point forward. I had driven 51 miles to visit, and I was genuinely hurt by the uncalled-for and unwarranted behavior. I felt completely humiliated in front of my family. Though I could have made a scene, I chose instead to stay calm and simply asked for the manager's name. It's painful to be treated this way--possibly because of the color of my skin or because of Carter's outlook toward people like me? I don't know what caused his tone, but it hurt. If it were up to me, I would have walked out and said "never mind" to the ice cream. But my kids, unaware of the situation--as children should be--just wanted to enjoy a simple treat. This establishment should be ashamed, or at the very least, someone should let Carter know that paying customers deserve the time to choose a flavor. And for the record, we didn't take long at all--we were hurrying and mindful of the customers behind us. It's a sad reflection of the world we live in. I do not recommend this place to families.

    Keith S.

    Two scoops has been my go to place for amazing ice cream. They h several locations and are continually expanding to new areas. They have a great selection of flavors and I've never had anything I didn't like. My favorite 8s their seasonal offering of not your mama's pumpkin pie. My other favorite is pistachio, but it's not always available, unfortunately. The staff is always super friendly and offers samples to help you decide what to get. I'm definitely looking forward to my next visit.

    Krazy Kake flavour (vanilla ice cream, vanilla cake pieces, rainbow sprinkles)
    Daniel L.

    I walked a few miles around Uptown and Southend in the sun to prepare myself for an ice cream experience. Having scoured the options from Fourth Ward to Atherton Mill I selected this joint ahead of time based on the online menu. The online menu said the selection in the stores may vary so I had picked out several flavours that appealed to me, just so I had some backups as needed - hope for the best, prepare for the worst. I didn't want chocolate anything so obviously that limits your options. The Jeni's was nearby but I just went to the one in South Austin since I was there for bidness right before I came to CLT, so a local chain was far preferable to a national chain. When I walked in there was nobody in the ice cream portion of the store besides the cashier. I quickly noticed the paper thin curtain covering the wall to the adjacent Tex-Mex joint, so you get the full auditory melange of clinking silverware, drunk talking from the diners that had three many margaritas, and other miscellaneous restaurant noise like breaking glass from a dropped water chalice. That is just to say, you are essentially in a loud Tex-Mex restaurant but behind the "adult video section" type curtain if you are old enough to have ever been in that section of the video store before we all started borrowing Netflix logins from the weird horse girl that didn't mind sharing the one thing all men are thinking about when they hang with her: more episodes of Fauda. They had not a single flavour on my list of acceptables. D'oh! I regretted putting all of my eggs in this store's basket since I was not going to Jeni's again so soon and the gelato place back up the block towards Atherton was not open for the day yet, so I was a captive audience here if I wanted anything closely approximating ice creams. I ordered the krazy kake flavour. It was vanilla cake pieces, vanilla ice cream, and rainbow sprinkles. The consistency was anything but creamy, which was my first problem with the actual ice cream, having moved beyond the atmospheric gripes of the loud Tex-Mex through the curtain. As I spooned it out, chunks of the ice cream fell apart. Ice cream is not supposed to be chunks only lightly fused together like a mad science experiment where an ice cream arm (or perhaps a Québécois tooth of the ice cream monstrosity) falls off randomly from the cup in a solid chunk. The taste was also strikingly bland. Vanilla is exceptional when it tastes like actual vanilla, there is a reason why it was an aristocratic spice for so long in human history that only kings and those sufficiently obsequious (obviously doing an Italian hand gesture here) to them got to taste the magnificence of vanilla. Meanwhile this ice cream right here was closer in taste to sitting on someone's lap whilst they thought of Ohio store brand vanilla, and that is all the flavour you were rationed for the month. I would say no on the ambiance and a hard no on the krazy kake flavour, so my personal experience was a one star so much that I moved on to the Golden Cow rather than as originally planned, come back here a second time to try another flavour from the online menu (which they obviously did not have in the store). After abandoning it for the taste and texture issues, I threw out more than half of my ice cream while I brainstormed how many times I could use 'Ohio' to devastating effect in a yelp review. I think this one sets a new record. But, your mileage may vary with one of the chocolate based options or if you like the blandest, oddly chunkiest, not-creamy ice cream possible in the guise of that krazy kake. If this was Mean Girls, that krazy kake would have a whole chapter in the burn book about her, not just a page. Just don't assume the online menu will have most (or all) flavours actually in the store - they tell you on the webpage the selection may vary, but the selection in-store was appreciably small compared to the breadth of the online menu. Imagine going to the Sephora at Atherton and instead of everything in-stock from Glow Recipe to Summer Fridays they only had Ohio store brand soap and told you that the selection varies from store to store - it is just not going to be as divine of an experience if your options are limited to simply what's left, rather than having your own choice among what originally looked to be many fine options whilst you were still browsing mein internets for flavour rankings.

    Dayana V.

    My sister and cousin came to visit, we happened to be uptown and decided to get some ice cream. The female employee was very friendly. I had the hazelnut Nutella ice cream, it was phenomenal.

    Apple Pie and Chocolate Chip Cookie Dough

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    Review Insights

    4 months ago

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    14 days ago

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    1 year ago

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    9 months ago

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    Rich M.

    Thank you Tianna!!!!

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    10 months ago

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    1 year ago

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    2 years ago

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    10 months ago

    Friendly staff, great ice cream, nice variety of flavors & the new flavors are ALWAYS a hit... one of my fave local spots!

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    1 year ago

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    1 year ago

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    10 months ago

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    2 years ago

    Delicious ice cream, tons of unique flavors, very friendly staff. Would definitely come here again!

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    4 years ago

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    Rich M.

    Thank you David!

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    4 years ago

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    Rich M.

    Thank you Julie!

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    1 year ago

    Great ice cream, but hit or miss in terms of service. Also [[HIGHLIGHT]]wish they had more seating[[ENDHIGHLIGHT]]

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    4 years ago

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    Rich M.

    Thank you Adria!

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    7 years ago

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    3 years ago

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    Rich M.

    Thank you Meg!!!! Sidney is a great asset to Two Scoops!

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    3 years ago

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    4 years ago

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    Rich M.

    Thank you Lauren!

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    2 years ago

    Great ice cream, a lot of flavor choices, seating at the window and a few tables. Good service.

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    7 years ago

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    2 years ago

    Probably our favorite homemade ice cream shop. Favorite flavor is blueberry cheesecake.

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    Rich M.

    Thank you Rachel!!!!

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    5 years ago

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    Page 1 of 4

    Ask the Community - Two Scoops Creamery Southend

    What vegan options do you have?

    Hi Samantha, We have a cookies and cream vegan in.

    Do they have sugarfree options readily in rotation?

    Hi Kamilla, we usually have a sugar free water ice.

    Don’t See Your Question? Ask Away!

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    I haven't been to this place in YEARS, due to several bad experiences that felt very much like…read moreblatant discrimination in the past. Truly. But a good friend of mine said that they go all the time and haven't had any issues and wanted to get me to try it again. So, we went on a Saturday evening around 6ish. We didn't necessarily have any issues getting in, but the hostess did say that her security might have an issue with the shirt my friend had on, even though he was very dressed up. It made me uncomfortable and seemed threatning almost. But she let us in and everything was fine. I don't understand why Crave always acts this way. But then when I walk in I see people of non-color dressed any kind of way, casual, etc. It just really rubs me the wrong way and for it to happen to me EVERY time I go, only leads me to one conclusion... So, anyway. We were there and we ordered hookah drinks and had a good time. Our server was super sweet and chill. She really saved the visit. I had a good time, but I most likely will not be back again.

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    The coconut caramel dark chocolate ice cream from Seemingly Overzealous at Camp North End was…read moreunreal Rich dark chocolate, subtle coconut, and little caramel notes that somehow all worked perfectly together. It felt indulgent without being overly sweet, and the texture was insanely creamy. One of those desserts that makes you immediately want another scoop. The staff are very friendly and will help you figure out the flavor you want! The art and the vibe inside the small ice cream shop is very cute and lively!

    This is a cute shop in Camp North End. We were there on a very busy Saturday but there was just a…read moreshort line for ice cream when we stopped in. The shop is very small, they have a good selection of flavors, and it is all dairy, egg, and gluten free. You honestly would never know! It tasted exactly how ice cream should. Great mouth feel, rich, but not sweet. We tried the chocolate with cookies and Oreo pieces and the mint chip. Very very tasty. Again, if they did not tell you this was dairy free, you could not tell at all. They offer tastes, you can get one or two scoops or waffle cones, or ice cream sandwiches, and I think you can ask for sprinkles. They have a friendly staff behind the counter. They are also cashless, so be sure to have a credit card here. I would definitely come back for another flavor, I was really wowed by this ice cream. If you are in Camp North End, stop in for a scoop.

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    4.6
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    2.1 mi
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    Edited to respond to the owner's comment below: one of their own employees told us the owner…read moreactively monitors the cameras and calls the towing company to have cars booted. So which version are customers supposed to believe? Regardless of who is saying what, the outcome is the same. They lost several customers yesterday, and we will not be returning after this experience. After talking to a lawyer, they believe this is predatory enforcement, and we will file a complaint with the North Carolina Attorney General's Consumer Protection Division and with the Better Business Bureau. Two Scoops Creamery on Central Avenue went from being one of our favorite spots to somewhere we will never return in less than a minute. We met up with a group of friends there today. Before grabbing ice cream, we briefly stopped into Sin City next door. As one of our friends was walking in, he noticed cars in the shared parking lot were actively being booted. We had been there maybe 15 minutes. Apparently, if you step into the neighboring business at all -- even if you're planning to purchase from Two Scoops immediately after -- they will boot your car and demand $275 to remove it. We spoke directly with the staff at Two Scoops and explained that we were simply meeting up and didn't realize stepping next door wasn't allowed. The response was essentially, "Too bad." There was no grace, no warning, no attempt at understanding -- just an immediate $275 penalty. It feels like an incredibly predatory and unethical practice, especially for loyal customers who intended to support the business. We didn't even stay for ice cream, and we won't be back.

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    3 to go pints of my favorite flavors
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    Two Scoops Creamery Southend - icecream - Updated August 2026

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